Technologies

T-Mobile’s Live Translation AI Agent Will Be Baked Into Your Phone Calls

If you need to communicate in another language, T-Mobile’s network can translate as you talk. And you don’t need special phone hardware to do it.

The last few years have brought a new kind of high-tech convenience to our devices: Many phones can now translate conversations in real time, without a human translator in the middle. Using the Google Translate app on an Android phone or Apple AirPods Pro 3 connected to an iPhone, it’s possible to overcome language barriers.

But not every person owns a phone that can support live translation, or has the time or bandwidth to install an app (and maybe commit to a subscription).

T-Mobile wants to remove any obstacles that stand in the way of you talking to someone on a phone call. It has live translation at the network level, so even if you own a basic dumb phone, you can talk to someone who speaks one of over 50 languages with the help of T-Mobile’s network AI agent.

Starting today, T-Mobile is opening up registration for a beta of its upcoming Live Translation call feature, which will begin testing in the spring. It’s open to subscribers of any post-paid T-Mobile plan, such as the Essentials, Experience More, Experience Beyond and Better Value plans.

«We want to make voice cool again,» said John Saw, T-Mobile chief technology officer, citing that its customers make 6 billion international calls per year, and 40% of those people travel internationally. «Live translation is a real breakthrough in innovation by introducing the latest AI models into our voice network.»

Just as it did during the beta of what became the T-Satellite service, T-Mobile has not yet decided which plans will include the live translation calling feature. It also hasn’t decided what, if any, cost there will be. T-Satellite is currently included in the Experience Beyond and Better Value plans and available on other plans as a $10 add-on. It’s also open to customers of other providers for $10 a month.

I haven’t tried T-Mobile’s live translation but I look forward to testing it soon.

How live translation will work

To turn on live translation during a call, the T-Mobile subscriber presses *87* (star-eight-seven-star), which activates the AI agent. Only one participant on the call needs to be a T-Mobile subscriber, and it will also work when the customer is roaming.

T-Mobile says there’s no setup, no voice training and no need to specify which languages to translate. The AI agent detects which languages are being spoken in real time and speaks the translation when a person stops speaking.

The AI agent will also detect whether you’re calling from another country and select a language for the translation. If you call someone in Brazil, it might choose Portuguese, for example. If the person speaks a different language, such as Spanish instead of Brazilian Portuguese, the agent will switch immediately.

Also, the spoken translation will not sound like a robotic voice. «Our AI model can actually clone your voice in another language and preserve the intonation, the emotions and the rhythm as well,» all picked up on the fly, said Saw. He attributes the performance to the low latency inherent in T-Mobile’s 5G Advanced network.

Once activated, the feature doesn’t need to be turned off. If both speakers switch to the same language, the AI agent just stops working as the go-between.

The true test will be the quality of the translations. «We have done a lot of benchmarks for AI-powered translations,» Saw said, «and it matches the accuracy of all the established services.» He said the model is compliant with FCC 2027 captioning guidelines and meets all ADA accessibility standards.

When I asked Saw whether conversations are recorded, even during the beta period, he said that kind of fine-tuning is being done using millions of internal-only test calls. «We don’t listen to customers’ calls, and [the AI models] are not trained on customers’ data,» said Saw, noting that the service meets all FCC guidelines for privacy.

Exactly which AI translation models are being used, or which partner companies are providing them, is something Saw declined to share. He did confirm that T-Mobile is working with several AI companies, but «we’re not going to name them because we love them all the same.»

Saw noted that the way T-Mobile’s network is designed as a platform has the advantage of being able to plug in updated AI translation models, run an upgrade overnight and make it available to hundreds of millions of phones.

Live translation is just the first T-Mobile agentic AI feature

All major mobile providers are applying AI at various levels. AT&T recently announced AI tech for optimizing internet traffic at the home router level, for example, and Verizon is enlisting Google’s AI to improve its customer service experience. T-Mobile itself uses AI to automatically redirect cellular load among towers during emergencies.

Without pointing to specific upcoming strategies, Saw named a few other tasks that AI agents could handle in the future, such as an AI receptionist or AI concierge. Centering the AI technology in the network opens up those possibilities.

So why is the company choosing live translation as the first entry for AI-based, customer-facing network features?

«Live translation is not an easier solution to do,» Saw replied, «but it’s the right pain point to be solving today.»

Technologies

Google, Meta and Amazon Join Global Pact to Fight Rising Online Scams

The companies will share fraud intelligence and coordinate responses as AI makes scams faster, cheaper and harder to detect.

Modern online scams operate across multiple platforms, perhaps spanning social media, messaging apps, email and online marketplaces. Google, Meta and Amazon are among 11 tech, retail and payments companies that have signed a new agreement to combat online scams by sharing threat intelligence across platforms, Axios first reported Monday.

The initiative, called the Industry Accord Against Online Scams & Fraud, is designed to improve how companies detect and respond to fraud that spans multiple services. Participants say they will exchange signals, such as scam-linked accounts and fraudulent domains, and coordinate enforcement actions.

By sharing intelligence in near real time, companies hope to identify these scams earlier and stop them before they spread.

The effort reflects how modern scams operate. A victim might encounter a fake celebrity investment ad on social media, move to a messaging app where the scammer builds trust, then faces prompts to send money through a fraudulent website, payment app or crypto wallet — spanning multiple companies’ ecosystems.

Google said it now blocks hundreds of millions of scam-related results every day using AI, underscoring how both attackers and defenders are increasingly relying on the same technology. Meta removed more than 159 million scam ads in 2025 and is expanding AI tools to detect impersonation and warn users.

Online scams are growing rapidly, in part because generative AI has lowered the barrier to entry. AI can be used not only to produce realistic phishing emails but also to clone voices and deepfake videos that impersonate executives, public figures and even family members.

The agreement is voluntary and doesn’t create new legal obligations, but it comes after regulators’ increased pressure on tech platforms to address fraud more aggressively. The companies say they will begin building frameworks for reporting and intelligence-sharing, though it’s not yet clear how quickly those systems will be deployed or how effective they will be in practice.

Technologies

Today’s NYT Mini Crossword Answers for Wednesday, March 18

Here are the answers for The New York Times Mini Crossword for March 18.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Need some help with today’s Mini Crossword? I thought it was a fairly easy one, but read on for all the answers. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Word before «card,» flood» or «photography»
Answer: FLASH

6A clue: Joust weapon
Answer: LANCE

7A clue: Brain, heart or lungs
Answer: ORGAN

8A clue: «Frozen» reindeer
Answer: SVEN

9A clue: What can be found on frozen roads or frozen margaritas
Answer: SALT

Mini down clues and answers

1D clue: Follow a dentist’s recommendation
Answer: FLOSS

2D clue: Baby bug
Answer: LARVA

3D clue: Shape made in the snow
Answer: ANGEL

4D clue: Very little
Answer: SCANT

5D clue: Egg layer
Answer: HEN

Technologies

Amazon Speeds Up Delivery Even More With 1- and 3-Hour Options

The retailer says the one-hour option is available in hundreds of cities, with discounted shipping for Prime members.

Same-day delivery apparently isn’t fast enough for some Amazon shoppers. The retail giant said on Tuesday it’s adding new shipping options that will get products to front doors within a one- or three-hour window.

The company said in its announcement that the one-hour option is available in hundreds of cities across the US, while the three-hour option is now live in more than 2,000 areas. Amazon’s web page at amazon.com/getitfast shows whether those options are available to shoppers for their location. More than 90,000 products will be available for those shipping windows, the company said.

For those who can’t get those services (including the author of this post, who lives between Austin and San Antonio in Texas), a message will display: «3-hour delivery is currently unavailable. Check back at a later time or shop products with Same-Day delivery below.»

Pricing for the faster delivery options is not cheap: It’ll cost you $20 for one-hour delivery and $15 for three-hour delivery for those without an Amazon Prime account, or $10 and $5 for customers who subscribe to Prime.

Last year, the company rolled out faster Amazon delivery options to 4,000 additional areas.

In a video of the podcast Learn and Be Curious with Doug Herrington, hosted by Amazon’s CEO of worldwide stores, Kandace Kapps, the director of the company’s same-day strategy team, spoke in more detail about the challenges of fast shipping. Kapps discussed shifts in customer buying habits over the last few years, such as more people buying household essentials like toilet paper on Amazon.

She said that Amazon can deliver so quickly by placing same-day delivery hubs close to customers in metro areas and by getting products ready to ship within 15 minutes, aided by warehouse robots.

«I think customers are going to continue to get magically surprised by how fast we can deliver to their doorstop,» Kapps said.

Herrington said fast shipping increases sales: «When we speed up the service, the probability that somebody buys a product from us goes up.»

Other retailers, including Walmart, have been adding same-day delivery options or exploring other ways to speed up shipping times to compete with Amazon.

Removing buyers’ moments of hesitation

Part of Amazon’s strategy, which has involved a massive buildout of locations, deployment of thousands of trucks, deals with other delivery services and investment in logistics software, is actually pretty simple: being there when people need last-minute items or make impulse buys.

«It’s about removing the last moment where you would’ve reconsidered the purchase,» said Stephanie Carls, retail insights expert at coupon and promotional-code website RetailMeNot, a sibling site of CNET. «It changes how you shop, not just how fast you get things.»

Carls said that Amazon’s super-fast delivery is removing the timeframe when people might change their minds about a purchase.

«There used to be a gap between deciding to buy something and actually having it. That’s when you’d price check, rethink it, or decide you didn’t need it after all,» she said. «This closes that gap.»

The retail expert said that competitors, including Walmart and Target, have been speeding up delivery times in some markets. Still, they’re not matching Amazon’s scale or product range at those speeds or levels of consistency.

«And that’s what starts to make everyone else feel slow,» Carls said. «Amazon’s advantage is how tightly connected its technology, inventory and delivery networks are, which makes this level of speed more repeatable.»