Technologies

Anker Recalls More Power Banks for Fire, Explosion Risk: How to Get a Free Replacement or Gift Card

The PowerCore 10000, MagGo Power Bank and Zolo Power Bank are part of a global recall issued by Anker.

Electronics company Anker expanded an official global recall of some of its Power Bank products, adding five more models to a recall of the Anker PowerCore 10000 power banks with the model number A1263 announced earlier in June. The recall was initiated following 19 reports of the portable chargers catching fire and exploding. Anker’s products are made in China.

In addition to the June recall of the A1263 and a previous October 2024 recall of the A1642 PowerCore 10000, new products recalled are:

Anker Power Bank 10000 Model A1257
Anker Power Bank 20000 Model A1647
Anker MagGo Power Bank 10000 Model A1652
Anker Zolo Power Bank 20000 Model A1681
Anker Zolo Power Bank 20000 Model A1689

Other Anker models, including two of CNET’s top picks for portable chargers — Anker 523 PowerCore Slim 10K PD and Anker PowerCore III 10K — aren’t impacted by the recall.

The Consumer Products Safety Commission previously reported that more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices or offer $30 gift cards for Anker’s online store, but customers must submit photo evidence of ownership and also prove that they’ve disposed of the PowerCore devices properly.

It’s unclear so far how many products in addition to the 1.1 million previously reported are affected. A message to a representative for Anker was not immediately returned.

Airlines have taken note of portable battery hazards. Recently, Southwest Airlines changed its policy on charging devices inside of carry-on bags. Some international airlines have also begun limiting the types of lithium chargers fliers can bring on planes due to risks of overheating.

How to check if your Anker PowerCore has been recalled

Anker says the products affected were purchased between June 1, 2016 and Dec. 31, 2022.

Customers can verify their serial number at a webpage provided by Anker. The serial number is on the bottom of the device.

In entering the number, Anker advises, «Pay attention to the letters and numbers in the serial number: ‘1’, ‘L’, ‘I’, ‘2’ and ‘Z’. Please note that characters such as ‘0 (zero)’ and ‘O’ (o) may be entered incorrectly. Regarding the serial number of the target product, ‘O’ and ‘I’ are not used.

What to do if your Anker PowerCore has been recalled

In addition to instructing customers to stop using the chargers immediately, the CPSC and Anker posted requirements for receiving a replacement PowerCore device.

They include:

Submitting a photo of the recalled device that shows the model number, serial number, the consumer’s name, date of the photo and the word «recalled» written in permanent marker on the device. The information not on the device can be on a piece of paper next to the device in the photo.
Submitting a purchase receipt, though the CPSC says that’s not a requirement for the recall.
A confirmation of disposal of the device «in accordance with applicable laws and regulations.» Anker advises not disposing of the device until receiving confirmation that it’s eligible for the recall.
From Anker: «If the serial number is worn off or not visible, please contact Anker for guidance.»
Anker recommends contacting a local hazardous waste collection center versus disposing of it in the trash or through standard recycling services.
For additional questions Anker says customers can email support@anker.com with «Anker Recall» in the subject line or call 800-988-7973.

Why portable chargers can be a travel hazard

The same reasons that portable charging banks are so easy to carry around are also part of why they can pose a problem. Most use lithium ion technology, which can be used to make battery-based products lighter and efficient, but is also susceptible to overheating or even fires if the batteries are damaged or have degraded.

It’s not unlike reports a decade ago of cheap batteries on hoverboards spontaneously combusting. Eventually, the products were banned on planes and in some cases, from being shipped.

«These products are typically unassuming, and are not something that the average consumer thinks can be potentially dangerous,» said Don Fountain, a civil trial attorney and the author of Defect Safety, a book about consumer safety and defective products. Fountain is currently representing a case involving portable batteries that does not involve Anker.

«My firm has handled fires and explosions caused by lithium batteries in a variety of products, including power tools, e-bikes, phones, scooters, children’s toys, battery packs and others,» Fountain said. «I would caution consumers to not store or use these products in a confined or unventilated area that could cause overheating and to not leave these products plugged into home electrical systems for extended periods of time, such as overnight or when on vacation.»

Fountain said combusting batteries are especially dangerous in cargo holds or in the cabins of airplanes where it may be difficult to put out a fire.

The attorney said that in the case of Anker’s recall, customers don’t always keep their proof of purchase, though it’s not required in this case. However, he said, «It is unusual that proof of disposal is required for a recall payment or reimbursement.»

«Most people that have had an overheating event or a small fire will simply throw the unit away before ever thinking about contacting the manufacturer for a recall reimbursement,» Fountain said.

Technologies

Razer’s Wolverine V3 Pro 8K Controller Won’t Replace My Mouse and Keyboard, but Here’s Where It Shines

I applaud the absurdly high polling rate, six extra remappable buttons and TMR sticks, but let me tell you why I’m sticking with my keyboard and mouse for most games I play.

The Razer Wolverine V3 Pro 8K PC controller was not built for me, but admittedly, this has more to do with me as a gamer than the controller itself. I grew up playing the PlayStation 3 and PS4 consoles, cutting my teeth on slim, compact DualSense controllers. Over the past five years, I’ve gamed exclusively on my PC and have grown accustomed to the increased precision of a mouse and keyboard.

The Razer Wolverine V3 Pro 8K PC controller is the antithesis of a DualSense controller. It’s a chunky piece of hardware that might feel natural if you were raised on an Xbox and its bulky controllers, but it took me multiple gaming sessions to get acclimated to the sheer size of the Wolverine V3 and how it fit into my hands, especially since I don’t use a claw grip.

Size aside, this is a PC controller with every bell and whistle you can think of — and its price of $200 reflects that. The 8,000Hz polling rate ensures buttery smooth inputs with no lag, and tunnel magnetoresistance joysticks make every in-game movement feel fluid and calculated. Six extra remappable buttons help you up your game — they’re super handy for hero shooters like Marvel Rivals and hectic games like Battlefield 6. This is a premium product for gamers who are hoarding some serious hardware.

Its price is in line with other premium controllers. One of CNET’s best Xbox controllers is the Wolverine V3 Pro for Xbox, which also costs $200. Similar controllers like the Scuf Instinct Pro and Vitrix Pro BFG are in the same ballpark, pricewise, but the Wolverine V3 Pro 8K PC has a winning combination of competitive variables that make it feel exceptionally easy to use.

This controller is chock full of top-of-the-line technology and feels satisfying to use, but it needs to clear a high bar to feel truly worthwhile as a dedicated PC controller.

Chunky controller, satisfying feedback

When CNET’s Josh Goldman reviewed the Wolverine V3 Pro Xbox wireless controller, he called it «just about perfect.» If it isn’t broken, don’t fix it: Razer replicated many of its successes with the Wolverine V3 Pro PC controller.

The Wolverine V3 Pro 8K PC is the same size as the Wolverine V3 Pro Xbox controller, which is to say it’s a bit chunkier than a standard Xbox wireless controller, but it’s surprisingly much lighter than its Xbox cousin. It weighs just 220 grams, which is appreciably lighter than the Xbox version that weighs 304 grams. And while the Wolverine V3 Pro 8K PC is nowhere near as slim as a DualSense controller, it’s still much lighter than its Sony competitor — a stock DualSense controller weighs 280 grams.

Every button on this controller has a crisp, clean clickiness that scratches the same mental itch that a good mechanical keyboard might. Whether you’re gripping the trigger, pressing a button or squeezing one of the four remappable back paddles, you’ll hear incredibly satisfying auditory feedback that leaves no doubt that the controller is receiving your inputs. At one point, while I sat through a particularly long matchmaking queue, I found myself squeezing the triggers to entertain myself — the snappy pops were enough to keep me off TikTok.

The biggest difference between the V3 Pro Xbox and V3 Pro PC controllers is the variable polling rate — that dictates how often your controller is communicating with the computer. It’s like a refresh rate for your crosshair positioning.

The Wolverine V3 Pro Xbox just can’t compete here: That controller has a wired 1,000Hz polling rate for PC gameplay. The V3 Pro PC controller can be toggled for multiple polling rates, with an 8,000Hz maximum setting. This means the PC controller can report your input data eight times faster than the Xbox controller.

Every movement, turn and button press feels incredibly fluid. It’s safe to say that there’s no input lag with the Wolverine V3 PC controller, but I don’t think it matters too much for moment-to-moment first-person shooter gameplay. If you’re driving a car (or a tank) and you need to stop on a hairpin, you might appreciate Razer’s HyperPolling technology. If you’re not playing a tactical shooter like Counter-Strike or Rainbow Six: Siege, that 8,000Hz polling rate is overkill — if you’re a casual gamer crushing Call of Duty public lobbies with your pals, you’re probably not going to notice it in any of your firefights.

Better than a mouse and keyboard? That’s a little more complicated

I tested out the Wolverine V3 Pro 8K PC controller on Marvel Rivals, ARC Raiders and Battlefield 6 (my current first-person shooter obsession). It’s an extremely solid choice for at least two of these games, and I likely won’t be using my DualSense controller anytime soon.

I had a great time firing magic bolts in Marvel Rivals and rolling tanks through the streets of Cairo in Battlefield 6, but this is a controller that was supposedly designed for high-level shooter gameplay. I’m saddened to report that, when it comes to dominating a first-person shooter match or competing to survive in an extraction shooter, I’d much rather stick to a mouse and keyboard.

In close-range battles, I didn’t feel like the Wolverine controller particularly helped me gain an advantage over my opponents. Mouse-and-keyboard players were often able to lock onto me quicker, even with a high look sensitivity and built-in aim assist. And I felt outmaneuvered and outgunned by mouse-and-keyboard players in the fastest-paced fights. But the controller’s precision TMR thumbsticks made it easy to quickly lock my crosshairs onto enemies and mow them down from afar with light machine guns or sniper rifles in long-range battles.

I also find it useful for games like Battlefield that have a lot of buttons to micromanage during moment-to-moment gameplay. If you want to swap your fire mode from automatic to single-fire, mount your weapon’s bipod against a flat surface or pull out an invaluable class gadget, you’ll be reaching across your keyboard to do so. The six remappable buttons on the Wolverine V3 Pro 8K PC are great for these situations; I loved that I could tap fire my hulking light machine gun by gripping one of the controller’s back paddles.

The controller really shone for vehicle combat, though. I found myself gravitating toward my mouse and keyboard for infantry gunplay, but anytime I’d jump into a tank, I’d reach across my desk and grab the Wolverine again. Having pressure-sensitive triggers helps with any in-game driving: A slight squeeze lets me cautiously move forward, scanning for enemy mines, while fully pulling the trigger down helps me speed out of dangerous situations. Rebinding automatic repair jobs and weapon switches to the back paddles also helped me focus more on in-game combat, which helped me keep my armored vehicles in the fight for longer. With my DualSense controller, I’d have to awkwardly fumble with the D-Pad to activate my vehicle abilities. The Wolverine controller is the definitive way for a Battlefield tank enthusiast to play.

Outside of standard first-person shooter gameplay, I also found the Wolverine V3 PC controller to be handy for hero shooters — with some caveats. When I play Marvel Rivals, I mainly play tanks that require an extensive amount of ability usage but very little aim. Characters like Doctor Strange thrive when you can quickly string inputs together, and rebinding the controls to the Wolverine’s back paddles is great for that.

On the other hand, speedy divers that need to jump in and out of the enemy team’s backline and aim-intensive snipers feel tougher to play with the Wolverine controls, and I’d swap back to my mouse and keyboard whenever I wanted to switch off tank characters and fulfill another role for my team.

One game I don’t recommend the Wolverine V3 Pro PC for is ARC Raiders. While the remappable buttons make it easy to reach for healing items and grenades, losing out on the precision aim of a mouse and keyboard just isn’t worth it in a game where one death can set your progress back by several real-life hours. The controller lets me hold my own against killer ARC robots, but once real players join the mix, I’d rather use my tried-and-true PC hardware setup.

That’s not to say that the Wolverine controller is terrible for a tactical third-person shooter: The back paddles are a great way to quickly access any healing items, grenades and other consumables you’re carrying, which could be the difference between life and death. But when I have teammates depending on me to help them escape with their hard-earned loot, I just don’t trust the Wolverine controller to help me aim better than I can with my trusty mouse and keyboard.

For playing first-person shooters like Call of Duty or Apex Legends at breakneck speeds, the Wolverine V3 Pro 8K PC likely won’t replace your mouse and keyboard. But if your ideal competitive game centers on slower gunplay and long-range firefights, this is the most precise controller I’ve ever laid hands on (and you’ll receive a healthy heaping of help from aim assist to boot).

For the games I like to play, the Wolverine V3 Pro PC controller hasn’t become my primary gaming peripheral. Instead, it’s become a great situational swapout that complements my mouse and keyboard. As much as I like keeping it on deck for a long gaming session, $200 is a high price for a part-time controller.

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Today’s NYT Mini Crossword Answers for Wednesday, Dec. 17

Here are the answers for The New York Times Mini Crossword for Dec. 17.

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