Technologies

Anker Recalls More Power Banks for Fire, Explosion Risk: How to Get a Free Replacement or Gift Card

The PowerCore 10000, MagGo Power Bank and Zolo Power Bank are part of a global recall issued by Anker.

Electronics company Anker expanded an official global recall of some of its Power Bank products, adding five more models to a recall of the Anker PowerCore 10000 power banks with the model number A1263 announced earlier in June. The recall was initiated following 19 reports of the portable chargers catching fire and exploding. Anker’s products are made in China.

In addition to the June recall of the A1263 and a previous October 2024 recall of the A1642 PowerCore 10000, new products recalled are:

Anker Power Bank 10000 Model A1257
Anker Power Bank 20000 Model A1647
Anker MagGo Power Bank 10000 Model A1652
Anker Zolo Power Bank 20000 Model A1681
Anker Zolo Power Bank 20000 Model A1689

Other Anker models, including two of CNET’s top picks for portable chargers — Anker 523 PowerCore Slim 10K PD and Anker PowerCore III 10K — aren’t impacted by the recall.

The Consumer Products Safety Commission previously reported that more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices or offer $30 gift cards for Anker’s online store, but customers must submit photo evidence of ownership and also prove that they’ve disposed of the PowerCore devices properly.

It’s unclear so far how many products in addition to the 1.1 million previously reported are affected. A message to a representative for Anker was not immediately returned.

Airlines have taken note of portable battery hazards. Recently, Southwest Airlines changed its policy on charging devices inside of carry-on bags. Some international airlines have also begun limiting the types of lithium chargers fliers can bring on planes due to risks of overheating.

How to check if your Anker PowerCore has been recalled

Anker says the products affected were purchased between June 1, 2016 and Dec. 31, 2022.

Customers can verify their serial number at a webpage provided by Anker. The serial number is on the bottom of the device.

In entering the number, Anker advises, «Pay attention to the letters and numbers in the serial number: ‘1’, ‘L’, ‘I’, ‘2’ and ‘Z’. Please note that characters such as ‘0 (zero)’ and ‘O’ (o) may be entered incorrectly. Regarding the serial number of the target product, ‘O’ and ‘I’ are not used.

What to do if your Anker PowerCore has been recalled

In addition to instructing customers to stop using the chargers immediately, the CPSC and Anker posted requirements for receiving a replacement PowerCore device.

They include:

Submitting a photo of the recalled device that shows the model number, serial number, the consumer’s name, date of the photo and the word «recalled» written in permanent marker on the device. The information not on the device can be on a piece of paper next to the device in the photo.
Submitting a purchase receipt, though the CPSC says that’s not a requirement for the recall.
A confirmation of disposal of the device «in accordance with applicable laws and regulations.» Anker advises not disposing of the device until receiving confirmation that it’s eligible for the recall.
From Anker: «If the serial number is worn off or not visible, please contact Anker for guidance.»
Anker recommends contacting a local hazardous waste collection center versus disposing of it in the trash or through standard recycling services.
For additional questions Anker says customers can email support@anker.com with «Anker Recall» in the subject line or call 800-988-7973.

Why portable chargers can be a travel hazard

The same reasons that portable charging banks are so easy to carry around are also part of why they can pose a problem. Most use lithium ion technology, which can be used to make battery-based products lighter and efficient, but is also susceptible to overheating or even fires if the batteries are damaged or have degraded.

It’s not unlike reports a decade ago of cheap batteries on hoverboards spontaneously combusting. Eventually, the products were banned on planes and in some cases, from being shipped.

«These products are typically unassuming, and are not something that the average consumer thinks can be potentially dangerous,» said Don Fountain, a civil trial attorney and the author of Defect Safety, a book about consumer safety and defective products. Fountain is currently representing a case involving portable batteries that does not involve Anker.

«My firm has handled fires and explosions caused by lithium batteries in a variety of products, including power tools, e-bikes, phones, scooters, children’s toys, battery packs and others,» Fountain said. «I would caution consumers to not store or use these products in a confined or unventilated area that could cause overheating and to not leave these products plugged into home electrical systems for extended periods of time, such as overnight or when on vacation.»

Fountain said combusting batteries are especially dangerous in cargo holds or in the cabins of airplanes where it may be difficult to put out a fire.

The attorney said that in the case of Anker’s recall, customers don’t always keep their proof of purchase, though it’s not required in this case. However, he said, «It is unusual that proof of disposal is required for a recall payment or reimbursement.»

«Most people that have had an overheating event or a small fire will simply throw the unit away before ever thinking about contacting the manufacturer for a recall reimbursement,» Fountain said.

Technologies

OpenAI Launches ChatGPT Health: A Dedicated Tab for Medical Inquiries

The company wants you to upload your medical records and connect the wellness apps you use.

ChatGPT is expanding its presence in the health care realm. OpenAI said Wednesday that its popular AI chatbot will begin rolling out ChatGPT Health, a new tab dedicated to addressing all your medical inquiries. The goal of this new tab is to centralize all your medical records and provide a private area for your wellness issues.

Looking for answers about a plethora of health issues is a top use for the chatbot. According to OpenAI, «hundreds of millions of people» sign in to ChatGPT every week to ask a variety of health and wellness questions. Additionally, ChatGPT Health (currently in beta testing) will encourage you to connect any wellness apps you also use, such as Apple Health and MyFitnessPal, resulting in a more connected experience with more information about you to draw from.

Online privacy, especially in the age of AI, is a significant concern, and this announcement raises a range of questions regarding how your personal health data will be used and the safeguards that will be implemented to keep sensitive information secure — especially with the proliferation of data breaches and data brokers.

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«The US doesn’t have a general-purpose privacy law, and HIPAA only protects data held by certain people like health care providers and insurance companies,» Andrew Crawford, senior counsel for privacy and data at the Center for Democracy and Technology, said in an emailed statement.

He continued: «The recent announcement by OpenAI introducing ChatGPT Health means that a number of companies not bound by HIPAA’s privacy protections will be collecting, sharing and using people’s health data. And since it’s up to each company to set the rules for how health data is collected, used, shared and stored, inadequate data protections and policies can put sensitive health information in real danger.»

OpenAI says the new tab will have a separate chat history and a memory feature that can keep your health chat history separate from the rest of your ChatGPT usage.

Further protections, such as encryption and multifactor authentication, will defend your data and keep it secure, the company says. Health conversations won’t be used to train the chatbot, according to the company.

Privacy issues aside, another concern is how people intend to use ChatGPT Health. OpenAI’s blog post states the service «is not intended for diagnosis or treatment.»

The slope is slippery here. In August 2025, a man was hospitalized after allegedly being advised by the AI chatbot to replace salt in his diet with sodium bromide. There are other examples of AI providing incorrect and potentially harmful advice to individuals, leading to hospitalization.

OpenAI’s announcement also doesn’t touch on mental health concerns, but a blog post from October 2025 says the company is working to strengthen its responses in sensitive conversations. Whether these mental health guardrails will be enough to keep people safe remains to be seen.

OpenAI didn’t immediately respond to a request for comment.

If you’re interested in ChatGPT Health, you can join a waitlist, as the tab isn’t yet live.

(Disclosure: Ziff Davis, CNET’s parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)

Technologies

I Tested the Honor Magic 8 Pro and Found a Huge Problem With the Camera

I discovered a catastrophic problem with this phone’s cameras and it needs to be fixed fast.

I’ve found a big problem with the Honor Magic 8 Pro’s camera that urgently needs addressing. I’ve taken hundreds of test photos in my weeks with the company’s latest flagship phone, and while plenty of them are perfectly decent, many of the images I’ve taken with the ultrawide lens display horrendous image processing issues around the edges that ruin them completely.

I discovered the issue when I first got the phone late last year, and while it’s had several significant software updates since then, the problems persist. So what’s gone wrong? It’s possible that I’m monumentally unlucky and happen to have been given a broken unit. If so, I fully expect the replacement models I’ll be testing to be free of any issues. Or, maybe it’s a more widespread problem and I’ll see the same issues cropping up again. I personally think it’s more likely to be an issue at the software level, and as such, it could be a simple fix for Honor to push out in the coming days and weeks.

I’ve spoken to Honor about this and, unsurprisingly, the company is keen to say that this isn’t widespread, stating «Our internal investigation confirmed that the issue was limited to an isolated hardware anomaly in that specific early development sample. It doesn’t reflect the hardware or software polish of the final retail units now launching in the European market.» And sure, my test unit was an early non-EU version, but it is also the phone that the company did send me to review. Receiving early prerelease samples is common in the industry and while small hiccups can sometimes be expected, I rarely find such significant problems as this.

Honor is sending additional retail units for further testing and I hope that I’m able to confirm that this isn’t an issue seen on all models. I was prepared to write a full review of this new flagship phone, but these camera issues are severe and raise more questions than answers. I will update this article with more information and my testing results as they become available.

Read more: Best Phone to Buy in 2026

Even if it is an isolated incident, it’s still disappointing to see such significant problems on a new phone, especially a flagship that costs £1,099 in the UK. Honor doesn’t officially sell its phones in the US, but for reference, that price converts to roughly $1,480.

The phone does have some positives. I like its processor performance and display, for example, which I’ll come on to later. But the camera issues I’ve seen mean I can’t recommend buying this phone until it’s clear whether they’re limited to my review device or if they’re issues common across all models.

Let’s take a closer look at what’s going on.

Honor Magic 8 Pro camera troubles

Taken with the camera’s standard zoom, the shot above is fine — there’s a decent amount of detail and the exposure is even overall.

But switch to the ultrawide mode and things go horribly wrong. There’s a vibrant purple fringe around the edge that’s full of image processing artifacts that ruin the shot.

It’s not a subtle problem; it’s a huge red flag that something is very wrong with this phone.

For reference, here’s the iPhone 16 Pro’s ultrawide shot. Notice the difference?

As you can see, it’s not an isolated incident. It seems to be more apparent when there are areas of shadow in the edges. It makes me suspect that the phone is seeing these dark patches and trying — and failing — to brighten them and add detail back into the scene. It’s not dissimilar to the early problems I found on Google’s Pixel 8 Pro, which also struggled with shadow detail, suggesting to me that this is a software fault, rather than a mechanical problem with my unit.

It also doesn’t seem to affect the ultrawide lens when recording video, which again suggests it’s not a hardware issue as I’d expect to see the same problems from the lens in any mode. The downside of that is that it could theoretically affect all models of the Honor Magic 8 Pro. However, the big upside is that software problems can be easily remedied with over-the-air updates.

To be honest, I don’t love the camera elsewhere, either. The image processing has gone overboard in this image, brightening the shadows and trying to rescue the highlights in the background excessively. It’s resulted in an over-processed image that looks unnatural.

The iPhone 16 Pro’s attempt has allowed those shadows to remain what they are — shadows — and I vastly prefer this version as a result.

I’ve also noticed that there can be significant color shifts when switching between the main and ultrawide lenses, which I would again prefer not to see on a camera phone of this price.

However, this could be attributed to the same software processing issues I’ve already discussed, so I’ll have to leave my verdict on the camera for when I’ve done more testing.

On the upside, this shot of the Tennents brewery in Glasgow looks good.

And I like the colors and tones in this sunset scene in Edinburgh. So it’s not all bad — it can take a decent photo sometimes. So what about the rest of the phone?

Honor Magic 8 Pro: Display, performance and battery life

I like the phone’s 6.71-inch display, which is bright and vibrant. It’s lovely for gaming, too, thanks to its max 120Hz refresh rate. It’s powered by Qualcomm’s latest Snapdragon Elite Gen 5 processor, which puts in some of the best scores we’ve ever seen on our benchmark tests for both processor performance and graphics processing.

It certainly feels nippy in everyday use. Games like Genshin Impact, unsurprisingly, played smoothly at max graphics settings. The phone runs on a 6,270-mAh battery, which, while sizable, only gave average results on our battery drain tests. Battery performance sits alongside phones like the Galaxy S25 or Google Pixel 10, but it’s a big step below the iPhone 17 Pro Max or OnePlus 15.

If it feels like I’m glossing over the rest of the phone somewhat, it’s because I am. With the issues I’ve seen so far, it’s possible that there may be other early teething troubles elsewhere, so I’m going to hold off giving any kind of definitive verdict on any part of the phone until I’ve tested more models and have a full appreciation of what the phone is really like to use.

Honor Magic 8 Pro: Should you buy it?

Right now, I absolutely don’t think you should. The issues I’ve seen with the camera are significant and badly need addressing. It could be that it’s a simple software fix that can be rolled out in the coming weeks, or it might be an isolated incident that affects me and me alone. I’ll be retesting on multiple devices and it could be that they’re absolutely fine.

But unless you’re desperate for a new phone today and you absolutely have to have an Honor phone, then I recommend waiting until we’ve got more clarity about how deep these problems lie.

Technologies

Today’s NYT Strands Hints, Answers and Help for Jan. 8 #676

Here are hints and answers for the NYT Strands puzzle for Jan. 8, No. 676.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.

Today’s NYT Strands puzzle was almost impossible for me, because it’s all focused on a certain TV show that I have never watched and barely know anything about. (Its fourth season premieres today, if you want to check it out.) If you’re like me, you need hints and answers, so read on.

I go into depth about the rules for Strands in this story.

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page

Hint for today’s Strands puzzle

Today’s Strands theme is: That’s just reality (TV)

If that doesn’t help you, here’s a clue: Show with plenty of trickery.

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

SIDE, HIDE, START, TART, FAITH, TENS, BANS, FATE, SILT, CAST, TRAIT

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

CASTLE, SHIELD, MISSION, FAITHFUL, BANISHMENT

Today’s Strands spangram

Today’s Strands spangram is THETRAITORS. To find it, start with the T that’s three letters down on the far-left row, and wind across and then down.

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