Technologies
ChatGPT Bug Exposed Some Subscribers’ Payment Info
Investigation into a bug that exposed chat history titles reveals additional issues.

OpenAI temporarily disabled ChatGPT earlier this week to fix a bug that allowed some people to see the titles of other users’ chat history with the popular AI chatbot. In an update Friday, OpenAI said the bug may have also exposed some personal data of ChatGPT Plus subscribers, including payment information.
«Upon deeper investigation, we also discovered that the same bug may have caused the unintentional visibility of payment-related information of 1.2% of the ChatGPT Plus subscribers who were active during a specific nine-hour window,» OpenAI said in the update.
The bug, which has now been fixed, allowed some people to see another user’s first and last name, email address, payment address, last four digits of a credit card number and credit card expiration date. Full credit card numbers were not exposed, OpenAI said. The company said it believes the number of people «whose data was actually revealed to someone else is extremely low.»
In a tweet Wednesday, OpenAI CEO Sam Altman said a significant issue in ChatGPT was the result of a «bug in an open source library.» On Friday, the company said the «bug was discovered in the Redis client open-source library» that OpenAI uses to cache user information in its server.
While it’s unclear the exact number of people impacted, it’s a reminder to be cautious when using ChatGPT and other new AI tools, many of which are still in beta or testing phases. OpenAI on Friday said it has notified affected users that their payment information may have been exposed.
OpenAI released ChatGPT late last year, and by January, the service was estimated to have reached 100 million active users. It’s been followed by a surge in new AI tools and services from companies including Microsoft, Google and Adobe.
The ChatGPT bug gained notice earlier this week after OpenAI confirmed to Bloomberg that some people saw the titles from other people’s chat history instead of their own. However, the «substance of the other users’ conversations was not visible,» according to Bloomberg. When someone is using ChatGPT, a chat history with the service shows up along the left-hand side of the website, letting people continue past conversations.
Editors’ note: CNET is using an AI engine to create some personal finance explainers that are edited and fact-checked by our editors. For more, see this post.
Technologies
Today’s NYT Mini Crossword Answers for Saturday, July 19
Here are the answers for The New York Times Mini Crossword for July 19.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.
Today’s Mini Crossword is a delight. I was thrilled to spot a cute salamander with a funny name in the clue for 9-Across. Good thing I remembered how to spell it! Keep reading for help with today’s Mini Crossword. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.
The Mini Crossword is just one of many games in the Times’ games collection. If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.
Read more: Tips and Tricks for Solving The New York Times Mini Crossword
Let’s get to those Mini Crossword clues and answers.
Mini across clues and answers
1A clue: See-through
Answer: CLEAR
6A clue: «Anybody home?»
Answer: HELLO
7A clue: Winged horse of Greek myth
Answer: PEGASUS
9A clue: Salamander known for its regenerative abilities (and adorable appearance)
Answer: AXOLOTL
10A clue: Texting format, for short
Answer: SMS
11A clue: Birthplace of bossa nova
Answer: RIO
12A clue: Even score
Answer: TIE
13A clue: Insect seen in Dalí’s «The Persistence of Memory»
Answer: ANT
14A clue: Directory abbr.
Answer: EXT
15A clue: Metroid console, for short
Answer: NES
Mini down clues and answers
1D clue: Party snack made with cereal and pretzels
Answer: CHEXMIX
2D clue: Gift with many interlocking pieces
Answer: LEGOSET
3D clue: Airline whose name comes from the Book of Hosea
Answer: ELAL
4D clue: Election loser
Answer: ALSORAN
5D clue: Stand-up comic’s act
Answer: ROUTINE
7D clue: Command that uses the «V» key
Answer: PASTE
8D clue: Pulling their arms might win you money
Answer: SLOTS
Technologies
It’s the End of the Road for Microsoft Store Movies and TV Shows. What It Means for You
Microsoft has abruptly stopped offering rentals and sales of TV shows and movies on its media platforms.

Microsoft is exiting the market for selling and renting TV and movies across its platforms. There was no reason given for the abrupt change, with Microsoft simply posting the news on a support page on its Xbox website.
«Microsoft has stopped selling new movie and TV content. Existing customers can continue to access their previously purchased content on Windows and Xbox devices,» Microsoft said in the post.
The company said playback and download options will continue to be available for shows and movies people bought previously, but it’s the end of the road for new sales.
On the same page, Microsoft directed users to sign up for Movies Anywhere if they aren’t already members, which makes purchased content available across platforms, and to shop at other media stores including Amazon’s Prime Video, Apple TV and Fandango at Home.
A representative for Microsoft didn’t offer additional comment, but pointed CNET to a similar support blog post on Microsoft’s website.
Microsoft has partnered with many companies over the years to distribute video content since the early 2000s. The move comes as the company has been experiencing mass layoffs and cost cutting across many divisions, including its gaming studios, resulting in the cancellation of multiple upcoming Xbox games.
What happens to content I’ve bought from Microsoft?
Although Microsoft says previously purchased content isn’t going to be unavailable, there are some things to be aware of. According to the support page, you can’t transfer your purchases to another service (although they can be accessed on other services if Movies Anywhere makes them available, but that doesn’t apply to TV shows).
Microsoft isn’t offering refunds for any purchased content, either.
Microsoft says that downloads of movies and TV shows will still work and will be available, «on Windows and in HD max resolution.» Movies and TV shows will still be playable on the Microsoft Movies & TV app.
The company says anyone who is having trouble accessing their purchases can reach out to Microsoft Support.
Technologies
Microsoft Will Erase Your Passwords in 2 Weeks: What to Do Now
If the Authenticator app is your go-to password manager, you’ll need to pick a new one soon.

Microsoft is axing passwords starting in August — and if you use its Authenticator app, you’ll want to be prepared.
For years, Microsoft Authenticator has been a go-to for managing multifactor authentication and saved passwords. However, starting next month, it will no longer support passwords and will move to passkeys instead. That means your logins will soon rely more on things like PINs, fingerprint scans or facial recognition.
Using a passkey can make your account safer, and it’s a move I’m excited about. I recently uncovered that 49% of US adults have risky password habits that can open the door to scammers getting access to your sensitive data.
If you’re a fan of Authenticator and not sure where to start before the switch, here are other password managers CNET recommends and steps you should take before August.
When will Microsoft Authenticator stop supporting passwords?
Microsoft Authenticator houses your passwords and lets you sign into all your Microsoft accounts using a PIN, facial recognition like Windows Hello, or other biometric data like a fingerprint. Authenticator can be used in other ways, such as verifying you’re logging in if you forgot your password, or using two-factor authentication as an extra layer of security for your accounts. In June, the company stopped letting users add passwords to Authenticator.
Starting this month, you won’t be able to use the autofill password function. And next month, you’ll no longer be able to use saved passwords.
If you still want to use passwords instead of passkeys, you can store them in Microsoft Edge. However, CNET experts recommend adopting passkeys during this transition. «Passkeys use public key cryptography to authenticate users, rather than relying on users themselves creating their own (often weak or reused) passwords to access their online accounts,» Tomaschek said.
Why are passkeys a better alternative to passwords?
So what exactly is a passkey? It’s a credential created by the Fast Identity Online Alliance that uses biometric data or a PIN to verify your identity and access your account. Think about using your fingerprint or Face ID to log into your account. That’s generally safer than using a password that is easy to guess or susceptible to a phishing attack.
«Passwords can be cracked, whereas passkeys need both the public and the locally stored private key to authenticate users, which can help mitigate risks like falling victim to phishing and brute-force or credential-stuffing attacks,» said Attila Tomaschek, CNET’s software senior writer and digital security expert.
Passkeys aren’t stored on servers like passwords. Instead, they’re stored only on your personal device. More conveniently, this takes the guesswork out of remembering your passwords and the need for a password manager.
How to set up a passkey in Microsoft Authenticator
Microsoft said in a May 1 blog post that it will automatically detect the best passkey to set up and make that your default sign-in option. «If you have a password and ‘one-time code’ set up on your account, we’ll prompt you to sign in with your one-time code instead of your password. After you’re signed in, you’ll be prompted to enroll a passkey. Then the next time you sign in, you’ll be prompted to sign in with your passkey,» according to the blog post.
To set up a new passkey, open your Authenticator app on your phone. Tap on your account and select «Set up a passkey.» You’ll be prompted to log in with your existing credentials. After you’re logged in, you can set up the passkey.
Other password manager alternatives
Since Microsoft will get rid of all of your passwords in two weeks, you’ll need a new place to store your passwords safely. Tomaschek has a few of the best password manager recommendations after testing and reviewing several.
The top recommendation is Bitwarden for its transparency. It’s open-source and audited annually. From a price perspective, the free plan lets you store infinite passwords across unlimited devices. The free plan also includes features most password managers would charge for, including password sharing and a username and password generator.
Bitwarden’s upgraded plans have other upgraded features that could be worth the cost, too.
Personally, Tomaschek has been using 1Password for a while, and he likes the interface and family plan. Even though it’s second on the list, Tomaschek says it’s just as good as Bitwarden.
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