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If You Were Surprised by an Amazon Refund From Years Ago, Here’s Why

Some Amazon customers are receiving large refunds, years after their purchases.

After all the money you’ve spent at Amazon, it’s only fair that the online shopping giant gives you some cash back, right? That’s what some customers are discovering after learning about surprise Amazon refunds they’ve received, sometimes for purchases made years ago.

One customer on LinkedIn said he received a refund of $1,800 for a smart TV bought in 2018. Others made similar comments about products bought long before. What’s going on, and why are Amazon customers getting these refunds so long after their purchases?

Why some Amazon customers are receiving surprise refunds

These surprise Amazon refunds seem to have arisen from an internal Amazon review, possibly in response to a 2023 lawsuit, according to Bloomberg. The lawsuit claimed Amazon had quietly reversed legitimate return-related refunds for some shoppers.

Now, it looks like Amazon’s making good on those refunds — and if you’ve ever had a return go sideways, you might see a little money show up, too.

How many Amazon customers are getting these surprise refunds?

A representative for Amazon told CNET that only a small number of customers would be affected. 

«Following a recent internal review, we identified a very small subset of returns where we issued a refund without the payment completing, or where we could not verify that the correct item had been sent back to us so no refund was issued,» an Amazon representative said. «There is no action required from customers to receive the refunds, and we have fixed the payment issue.»

In its latest earnings call on May 21, Amazon reported a one-time expense of $1 billion connected to expenses like refunds, returns and tariffs that the company had not yet sent out. These earmarked funds could be responsible for the sudden updates that shoppers are now seeing regarding purchases as far back as 2018.

How can I tell if I’m eligible for one of these Amazon refunds?

If you receive an email about a surprise refund from Amazon orders, it may be related to these changes Amazon has made behind the scenes. You may still want to confirm it’s not fraud by logging into your Amazon account or making a quick service call, especially if it’s a larger amount like a payment for a TV. 

Scammers may be taking advantage of this news, too, so be wary of any notification that asks you for financial information, which Amazon should already have.

Another way to see if Amazon has refunded you unexpected funds is to go to your Orders page with a web browser or via the Amazon app.

Check your Amazon Orders page via the Amazon app

  1. Open the Amazon app and log in (if not already)
  2. Tap the profile icon at the bottom of the screen
  3. Tap the Orders button at the top of the next screen
  4. Check your recent account activity to see if you’ve received unexpected credits

Check your Amazon Orders page with a web browser

  1. Visit Amazon.com in your web browser of choice and log in (if not already)
  2. Click on the Accounts & Lists link in the top right corner
  3. Then click Your Orders on the next page
  4. Check your recent account activity to see if you’ve received unexpected credits
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Technologies

Today’s NYT Mini Crossword Answers for Sunday, Jan. 25

Here are the answers for The New York Times Mini Crossword for Jan. 25.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Need some help with today’s Mini Crossword? It might help to be a Scrabble player. Read on for all the answers. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Some breakfast drinks, for short
Answer: OJS

4A clue: Ready for business
Answer: OPEN

5A clue: Information gathered by a spy
Answer: INTEL

6A clue: Highest-scoring Scrabble word with four tiles (22)
Answer: QUIZ

7A clue: Nine-digit ID
Answer: SSN

Mini down clues and answers

1D clue: Agree to receive promotional emails, say
Answer: OPTIN

2D clue: Second-highest-scoring Scrabble word with four tiles (20)
Answer: JEEZ

3D clue: Sketch comedy show since ’75
Answer: SNL

4D clue: Burden
Answer: ONUS

5D clue: Geniuses have high ones
Answer: IQS

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Technologies

Today’s NYT Connections: Sports Edition Hints and Answers for Jan. 25, #489

Here are hints and the answers for the NYT Connections: Sports Edition puzzle for Jan. 25, No. 489.

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.

Today’s Connections: Sports Edition grid started with a funny message: SUPER BOWL ORR BUST. If you’re struggling with today’s puzzle but still want to solve it, read on for hints and the answers.

Connections: Sports Edition is published by The Athletic, the subscription-based sports journalism site owned by The Times. It doesn’t appear in the NYT Games app, but it does in The Athletic’s own app. Or you can play it for free online.

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Bummer!

Green group hint: Add three letters.

Blue group hint: Noted hockey players.

Purple group hint: Not the moon, but …

Answers for today’s Connections: Sports Edition groups

Yellow group: Disappointment.

Green group: Sports, with «-ing.»

Blue group: Hall of Fame NHL defensemen.

Purple group: ____ star(s)

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections: Sports Edition answers?

The yellow words in today’s Connections

The theme is disappointment. The four answers are bust, dud, failure and flop.

The green words in today’s Connections

The theme is sports, with «-ing.» The four answers are bowl, box, curl and surf.

The blue words in today’s Connections

The theme is Hall of Fame NHL defensemen. The four answers are Bourque, Coffey, Leetch and Orr.

The purple words in today’s Connections

The theme is ____ star(s). The four answers are all, Chicago, Dallas and super.

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Technologies

Today’s NYT Connections Hints, Answers and Help for Jan. 25 #959

Here are some hints and the answers for the NYT Connections puzzle for Jan. 25, No. 959

Looking for the most recent Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections: Sports Edition and Strands puzzles.

Really, New York Times? The paper noted for being rather sedate actually put the words SUB and DOM next to each other in today’s NYT Connections puzzle. Of course, they didn’t mean what they could have meant, and they did not end up in the same category, but still. Read on for clues and today’s Connections answers.

The Times has a Connections Bot, like the one for Wordle. Go there after you play to receive a numeric score and to have the program analyze your answers. Players who are registered with the Times Games section can now nerd out by following their progress, including the number of puzzles completed, win rate, number of times they nabbed a perfect score and their win streak.

Read more: Hints, Tips and Strategies to Help You Win at NYT Connections Every Time

Hints for today’s Connections groups

Here are four hints for the groupings in today’s Connections puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Like an understudy.

Green group hint: Delete is another one.

Blue group hint: Like penne.

Purple group hint: At the end of words.

Answers for today’s Connections groups

Yellow group: Act as a backup.

Green group: PC keyboard keys.

Blue group: Pasta shapes.

Purple group: Suffixes.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections answers?

The yellow words in today’s Connections

The theme is act as a backup. The four answers are cover, fill in, sub and temp.

The green words in today’s Connections

The theme is PC keyboard keys. The four answers are alt, enter, menu and windows.

The blue words in today’s Connections

The theme is pasta shapes. The four answers are bowtie, ribbon, shell and tube.

The purple words in today’s Connections

The theme is suffixes. The four answers are ate, dom, hood and ship.

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