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Zoom privacy risks: The video chat app could be sharing more information than you think

Zoom makes video chatting with colleagues easy, but you might be giving away more than you bargained for.

The Zoom video meeting and chat app skyrocketed in popularity as millions of people looked for new ways to work, study and socialize amid the coronavirus pandemic. With the option to customize your background and newer features such as Immersive View and a vanishing pen tool, it’s easy to see why Zoom’s popularity isn’t dwindling even as COVID-19 vaccines and booster shots roll out and offices become hybrid workplaces. But with all that popularity, comes privacy risks.

From built-in attention-tracking features (which have since been disabled) to exploitable software bugs and issues with «Zoom-bombing» (where uninvited attendees break into and disrupt meetings) — Zoom’s security practices have drawn scrutiny from users worldwide. New York’s Attorney General Letitia James sent Zoom a letter outlining privacy vulnerability concerns in March 2020. The Electronic Frontier Foundation also cautioned users working from home about the software’s onboard privacy features.

Read more: 20 Zoom video chat tips, tricks and hidden features

Privacy experts previously expressed concerns about Zoom in 2019, when the video-conferencing software experienced both a webcam hacking scandal, and a bug that allowed snooping users to potentially join video meetings they hadn’t been invited to, if those meetings were not protected with a password.

The issues exacerbated by widespread adoption at the start of the pandemic were just the latest chapter in the software’s rocky security history, and prompted Zoom CEO Eric Yuan to respond to concerns in April 2020, freezing feature updates to address security issues over a 90-day update rollout. Though Zoom has since added security features like end-to-end encryption, there are still a few things you should watch out for to keep your chats as private as possible.

Here are some of the privacy vulnerabilities in Zoom that you should watch out for.

Zoom’s cloud recording feature might share meeting video with people outside the call

For paid subscribers, Zoom’s cloud recording feature can either be a life-saver or a catastrophic faux pas waiting to happen. If the feature is enabled on the account, a host can record the meeting along with its text transcription and a text file of any active chats in that meeting, and save it to the cloud where it can later be accessed by other authorized users at your company, including people who may have never attended the meeting in question. Yikes.

As Mashable’s Jack Morse put it, «What that suggests, but doesn’t clarify, is that for non-webinar/standard meetings, your person-to-person chat messages would be later sent to your boss after a call recorded to the cloud.»

Zoom does allow a narrowing of the audience here, however. Administrators can limit the recording’s accessibility to only certain preapproved IP addresses, even if the recording has already been shared. Participants can also see when a meeting is being recorded.

Read more: The best VPN services for 2021

Zoom even shared information with Facebook

By now, you’re used to hearing it from the privacy-minded: Don’t use Facebook to log in to other sites and software unless you want Facebook to have data on what you’re doing. Fair enough. But what to do when Zoom gets caught sending some of your analytics data to Facebook — whether or not you even have a Facebook account?

An analysis by Vice’s Motherboard found the iOS version of the Zoom app doing exactly that. Courtesy of Facebook’s Graph API, Zoom was telling Facebook whenever you opened the Zoom app, what phone or device you were using, and your phone carrier, location and a unique advertising identifier. Motherboard also reported that Zoom had updated its iOS app so the app would stop sending certain data to Facebook.

In a March 2020 blog post, Zoom addressed the issue, noting «our customers’ privacy is incredibly important to us, and therefore we decided to remove the Facebook SDK in our iOS client and have reconfigured the feature so that users will still be able to log in with Facebook via their browser.»

As late as March 2020, Zoom’s privacy policy contained some breezy language about its relationship to third-party data crunchers, which gives one reason to question where else — and to what extent — that data was being shared or sold that we didn’t know about.

«Zoom does use certain standard advertising tools which require Personal Data (think, for example, Google Ads and Google Analytics). We use these tools to help us improve your advertising experience (such as serving advertisements on our behalf across the Internet, serving personalized ads on our website, and providing analytics services),» the policy said at the time. «Sharing Personal Data with the third-party provider while using these tools may fall within the extremely broad definition of the ‘sale’ of Personal Data under certain state laws because those companies might use Personal Data for their own business purposes, as well as Zoom’s purposes.»

But at the end of March, Zoom updated its privacy policy. In a statement following the move, Zoom said that while it wasn’t changing any of its actual practices, it wanted to make its language clearer. Regarding its relationship to third-party data handlers described above, the company drew a line in the sand between its product and its website. «This only pertains to user activity on the zoom.us website. No data regarding user activity on the Zoom platform — including video, audio, and chat content — is ever provided to third parties for advertising purposes,» the company said.

You should probably review your Zoom and device security settings with an eye toward minimizing permissions, and make sure any anti-tracking software on your device is up to date and running.

It may not help, but it can’t hurt.

It’s also important to keep your Zoom app up to date so your privacy is always protected with the latest security patches. Luckily, Zoom recently rolled out a new automatic update feature that makes this process a whole lot more convenient.

For more, check out how to use the sneaky Zoom Escaper tool to get out of your meetings, how to combat Zoom anxiety and Zoom fatigue, and how to make your video meetings a little less weird. And, does Zoom’s free plan have ads now?

Technologies

Episode 3 of the VERUM AI Mini-Series Is Now Available

Episode 3 of the VERUM AI Mini-Series Is Now Available

Verum Messenger has released the third episode of its AI mini-series, SHADOWS, created using Verum AI.

The new episode, titled «Ghost Money,» continues the story of the conflict between a team of heroes and the Omega corporation, which seeks to take control of digital communications. This time, the focus shifts to anonymous payments and financial freedom, revealing how privacy can extend beyond messaging.

Like the previous episodes, the new release not only advances the storyline but also showcases the capabilities of the Verum ecosystem, highlighting technologies designed for secure communication and digital privacy.

The mini-series consists of seven episodes, released gradually across Verum Messenger’s social media channels.

Episode 3 is now available. Stay tuned for the next chapter.

Watch on Instagram 
Watch on YouTube 

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Technologies

Verum Finance Now Available for Mac, Expanding the Verum Ecosystem on Desktop

Verum Finance Now Available for Mac, Expanding the Verum Ecosystem on Desktop

Verum has officially released Verum Finance for macOS, bringing its financial platform to the Mac and expanding access to the Verum ecosystem across Apple’s devices. The launch allows users to manage their finances from desktop while enjoying the same secure and seamless experience available on iPhone and iPad.

The new Mac version includes the full range of Verum Finance features, including balance management, instant transfers to other Verum users, debit card management, Apple Pay support, asset exchange, and transaction history — all optimized for the macOS experience.

Verum Finance can be used as a standalone application or alongside Verum Messenger. Users who sign in with their Verum Messenger account automatically synchronize their balances, settings, and account data across devices, ensuring a consistent experience throughout the Verum ecosystem.

The macOS release further strengthens Verum’s vision of creating an integrated digital platform where communication and financial services work together. Verum Messenger, which is also available for Mac, complements the ecosystem with encrypted messaging, voice and video calls, VPN, eSIM, anonymous email, AI-powered tools, offline communication capabilities, and cryptocurrency features.

With both Verum Messenger and Verum Finance now available across iPhone, iPad, and Mac, users can access secure communication and financial services wherever they work.

Verum Finance for Mac is available now through the Mac App Store.

Verum Finance for macOS: https://apps.apple.com/us/app/verum-finance/id6774245148
Verum Finance: https://finance.verum.im
Verum Messenger: https://verum.im

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Technologies

Why Travelers Are Switching to Verum E-SIM This Summer

Why Travelers Are Switching to Verum E-SIM This Summer

Summer Travel, Freedom, and Seamless Connectivity: Why Verum E-SIM Is Becoming the New Standard for Travelers

Summer is the peak season for vacations, long-distance trips, and new experiences. Millions of people travel abroad, explore new countries, plan adventures, and try to stay connected with family, work, and social media. And in the middle of all this comes a familiar question: how do you stay online without expensive roaming or the hassle of buying local SIM cards?

The answer is already here — eSIM.

Why eSIM Is So Convenient

eSIM (embedded SIM) is a built-in digital SIM card that lets you activate mobile internet without a physical card. All you need is an app — choose a plan and connect in just a couple of minutes.

No more:

* searching for local SIM cards at airports
* paying expensive roaming fees
* swapping physical SIMs every time you travel

Now your internet travels with you.

Internet in 150+ Countries

Modern eSIM solutions provide coverage in 150+ countries worldwide, helping tourists, freelancers, and business travelers stay connected almost anywhere on the planet.

Among the services offering these capabilities:

Verum E-SIM — https://esim.verum.im
World E-SIM — https://worldesim.me
USA E-SIM — https://usa.esim.verum.im
Euro E-SIM — https://euro.esim.verum.im
Canada E-SIM — https://canada.esim.verum.im
Balkan E-SIM — https://balkan.esim.verum.im
Ukraine E-SIM — https://ukraine.esim.verum.im
London E-SIM — https://london.esim.verum.im
E-SIM Africa — https://africa.esim.verum.im

All of these services work on the same principle — fast, borderless internet without roaming stress.

Why It Matters Most in Summer

During the holiday season, roaming networks get overloaded, and prices for mobile data abroad often become an unpleasant surprise for travelers.

eSIM solves this problem:

* transparent, fixed pricing
* activation in 1–2 minutes
* stable internet while traveling
* no physical SIM cards required

Final Thoughts

Travel should be about freedom — not hunting for Wi-Fi or worrying about phone bills.

eSIM is quickly becoming the new global standard for mobile connectivity: simple, fast, and borderless.

Verum E-SIM and its partner services are part of this shift, making global connectivity accessible to everyone, everywhere.

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