Technologies

Anker Recalls More Power Banks for Fire, Explosion Risk: How to Get a Free Replacement or Gift Card

The PowerCore 10000, MagGo Power Bank and Zolo Power Bank are part of a global recall issued by Anker.

Electronics company Anker expanded an official global recall of some of its Power Bank products, adding five more models to a recall of the Anker PowerCore 10000 power banks with the model number A1263 announced earlier in June. The recall was initiated following 19 reports of the portable chargers catching fire and exploding. Anker’s products are made in China.

In addition to the June recall of the A1263 and a previous October 2024 recall of the A1642 PowerCore 10000, new products recalled are:

Anker Power Bank 10000 Model A1257
Anker Power Bank 20000 Model A1647
Anker MagGo Power Bank 10000 Model A1652
Anker Zolo Power Bank 20000 Model A1681
Anker Zolo Power Bank 20000 Model A1689

Other Anker models, including two of CNET’s top picks for portable chargers — Anker 523 PowerCore Slim 10K PD and Anker PowerCore III 10K — aren’t impacted by the recall.

The Consumer Products Safety Commission previously reported that more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices or offer $30 gift cards for Anker’s online store, but customers must submit photo evidence of ownership and also prove that they’ve disposed of the PowerCore devices properly.

It’s unclear so far how many products in addition to the 1.1 million previously reported are affected. A message to a representative for Anker was not immediately returned.

Airlines have taken note of portable battery hazards. Recently, Southwest Airlines changed its policy on charging devices inside of carry-on bags. Some international airlines have also begun limiting the types of lithium chargers fliers can bring on planes due to risks of overheating.

How to check if your Anker PowerCore has been recalled

Anker says the products affected were purchased between June 1, 2016 and Dec. 31, 2022.

Customers can verify their serial number at a webpage provided by Anker. The serial number is on the bottom of the device.

In entering the number, Anker advises, «Pay attention to the letters and numbers in the serial number: ‘1’, ‘L’, ‘I’, ‘2’ and ‘Z’. Please note that characters such as ‘0 (zero)’ and ‘O’ (o) may be entered incorrectly. Regarding the serial number of the target product, ‘O’ and ‘I’ are not used.

What to do if your Anker PowerCore has been recalled

In addition to instructing customers to stop using the chargers immediately, the CPSC and Anker posted requirements for receiving a replacement PowerCore device.

They include:

Submitting a photo of the recalled device that shows the model number, serial number, the consumer’s name, date of the photo and the word «recalled» written in permanent marker on the device. The information not on the device can be on a piece of paper next to the device in the photo.
Submitting a purchase receipt, though the CPSC says that’s not a requirement for the recall.
A confirmation of disposal of the device «in accordance with applicable laws and regulations.» Anker advises not disposing of the device until receiving confirmation that it’s eligible for the recall.
From Anker: «If the serial number is worn off or not visible, please contact Anker for guidance.»
Anker recommends contacting a local hazardous waste collection center versus disposing of it in the trash or through standard recycling services.
For additional questions Anker says customers can email support@anker.com with «Anker Recall» in the subject line or call 800-988-7973.

Why portable chargers can be a travel hazard

The same reasons that portable charging banks are so easy to carry around are also part of why they can pose a problem. Most use lithium ion technology, which can be used to make battery-based products lighter and efficient, but is also susceptible to overheating or even fires if the batteries are damaged or have degraded.

It’s not unlike reports a decade ago of cheap batteries on hoverboards spontaneously combusting. Eventually, the products were banned on planes and in some cases, from being shipped.

«These products are typically unassuming, and are not something that the average consumer thinks can be potentially dangerous,» said Don Fountain, a civil trial attorney and the author of Defect Safety, a book about consumer safety and defective products. Fountain is currently representing a case involving portable batteries that does not involve Anker.

«My firm has handled fires and explosions caused by lithium batteries in a variety of products, including power tools, e-bikes, phones, scooters, children’s toys, battery packs and others,» Fountain said. «I would caution consumers to not store or use these products in a confined or unventilated area that could cause overheating and to not leave these products plugged into home electrical systems for extended periods of time, such as overnight or when on vacation.»

Fountain said combusting batteries are especially dangerous in cargo holds or in the cabins of airplanes where it may be difficult to put out a fire.

The attorney said that in the case of Anker’s recall, customers don’t always keep their proof of purchase, though it’s not required in this case. However, he said, «It is unusual that proof of disposal is required for a recall payment or reimbursement.»

«Most people that have had an overheating event or a small fire will simply throw the unit away before ever thinking about contacting the manufacturer for a recall reimbursement,» Fountain said.

Technologies

Today’s NYT Connections Hints, Answers and Help for Feb. 2, #967

Here are some hints and the answers for the NYT Connections puzzle for Feb. 2 #967

Looking for the most recent Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections: Sports Edition and Strands puzzles.

Today’s NYT Connections puzzle is a fun one for fans of Agatha Christie, as the last name of one of her detectives shows up in the grid. Read on for clues and today’s Connections answers.

The Times has a Connections Bot, like the one for Wordle. Go there after you play to receive a numeric score and to have the program analyze your answers. Players who are registered with the Times Games section can now nerd out by following their progress, including the number of puzzles completed, win rate, number of times they nabbed a perfect score and their win streak.

Read more: Hints, Tips and Strategies to Help You Win at NYT Connections Every Time

Hints for today’s Connections groups

Here are four hints for the groupings in today’s Connections puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Time.

Green group hint: Need to get in.

Blue group hint: Characters in a certain genre of books.

Purple group hint: They grow in the forest, sometimes, but there’s a twist.

Answers for today’s Connections groups

Yellow group: Duration.

Green group: Credentials for entry.

Blue group: Modern crime series protagonists.

Purple group: Trees plus a letter.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections answers?

The yellow words in today’s Connections

The theme is duration. The four answers are interval, period, span and stretch.

The green words in today’s Connections

The theme is credentials for entry. The four answers are lanyard, pass, stamp and wristband.

The blue words in today’s Connections

The theme is modern crime series protagonists. The four answers are Bosch, Cross, Reacher and Ryan.

The purple words in today’s Connections

The theme is trees plus a letter. The four answers are fair (fir), Marple (maple), popular (poplar) and psalm (palm).

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

Technologies

I Found the 9 Best Gifts for Someone Who Isn’t Gonna Watch the Super Bowl

Here are some great gifts for loved ones who see Super Bowl Sunday as just a regular Sunday.

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$750 (save $295)
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$800 (save $650)
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$850 (save $350)
Acer Nitro V Intel i5 13th Gen RTX 4050 512GB SSD 8GB RAM 15.6-inch Laptop:

$709 (save $41)

Deals are selected by the CNET Group commerce team, and may be unrelated to this article.

Super Bowl LX is this Sunday at 6:30 p.m. ET, and a lot of us are excited to watch the game, the halftime or both. But let’s face it, NFL games aren’t everyone’s cup of tea. If you know someone whose birthday falls around now or want to show a non-football fan how much you appreciate them, we’ve got a list of gifts that’ll do the trick.

Technologies

NordVPN Software Blocked 92% of Phishing Emails in Independent Testing

Phishing attempts continue to grow with help from generative AI and its believable deepfakes and voice impersonations.

NordVPN’s anti-malware software Threat Protection Pro blocked 92% of phishing websites in an independent lab test of several antivirus products, browsers and VPNs in results released this week.

AV-Comparatives, based in Austria, attacked 15 products with 250 websites — all verified to be valid phishing URLs — in a test that ran Jan. 7 to 19. The lab said the products were tested in parallel and with active internet/cloud access. The Google Chrome browser was used for antivirus and VPN testing.

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

Phishing is a form of cyberattack in which a malicious actor tries to get someone to go «fishing,» with malicious URLs as bait. These phishing attempts might be sent in emails, but they also appear on websites, in texts and in voicemails.

You might get an email that says your bank account has been hacked and you should click on a URL to solve the problem. Or an email says you’ve won a big prize, instructing you to click on a URL to redeem. During tax season, the amount of scam emails and texts increases dramatically, with AI often used to ramp up the numbers. CNET offers tips for how to detect phishing attempts on even the most sophisticated of emails.

«By creating a sense of trust and urgency, cybercriminals hope to prevent you from thinking critically about their bait message so that they can gain access to your sensitive or personal information like your password, credit card numbers, user data, etc,» warns the US State Department website. «These cybercriminals may target specific individuals, known as spear phishing, or cast a wide net to attempt to catch as many victims as possible.»

In the AV-Comparatives test, which evaluated phishing-page detection and false-positive rates, NordVPN’s Threat Protection Pro ranked fourth among security products, blocking 92% of the 250 phishing URLs tested. The highest scoring included:

Avast Free Antivirus 95%
Norton Antivirus Plus 95%
Webroot SecureAnywhere Internet Security Plus 93%

On its website, NordVPN says Threat Protection Pro protects devices even when they are not connected to a VPN. The company says the software can thwart phishing attempts and prevent malware from infecting your computer in several ways — alerts about malicious websites; blocking cookies that can learn about your browsing habits; and stopping pop-ups and intrusive ads.

According to cybersecurity company Hoxhunt, the total volume of phishing attacks has skyrocketed by 4,151% since the advent of ChatGPT in 2022, with a cost to companies of $4.88 million per phishing breach.

With the rapid expansion of AI across the internet, the volume of phishing attacks is growing. Some AI-generated phishing scams are able to get past email filters, but Hoxhunt found that only 0.7% to 4.7% of phishing emails were written by AI. However, cybercriminals are using AI to expand their phishing tools. AI can create deepfake videos and voice-impersonation phone calls to redirect payments or gain access to sensitive data.

AI scams will be tough to root out. CNET reported that 62% of executives had been targets of phishing attempts, including voice- and text-based scams, with 37% reporting invoice or payment fraud, all from generative AI.

Although NordVPN’s product might be effective at preventing malware from infecting your computer, it can’t eliminate malware that may already be on it. To clean up those issues, CNET lists the best antivirus software of 2026 and the best free antivirus apps. Those products can scan your computer and hopefully eradicate any malware and viruses that might be there.