Technologies

Roblox Rolls Out Age-Verification Requirement for Chat Amid Child Safety Criticism

The age-verification tool estimates a player’s age to put them into a specific group before they can chat online.

Roblox, the online gaming platform that has been under fire due to child safety concerns, has introduced age-verification software that uses facial scanning to estimate the age of players.

The system is currently voluntary, but by the first week of December it will be a requirement in Australia, the Netherlands and New Zealand in order for players to chat with others online. By early January, players in all Roblox markets, including the US, will be required to use the software if they want to engage in chats with other players. Roblox said it has also launched a Safety Center hub with information for parents and parental control tools.

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Roblox says the age-verification system is being put in place to limit contact between adults and children, which has been a chief concern among child-safety advocates.

However, while some experts expressed optimism about Roblox’s changes, they disagreed on whether the new features go far enough for the platform and whether Roblox’s reputation can be repaired.

How it works

Roblox’s new age-verification feature takes a 3D scan of a player’s face, using a webcam or a mobile device’s camera, to estimate the person’s age. Based on that estimate, a player can use online chat with other players in their age group.

In a video about the software, Roblox says it immediately deletes captured images or video after the age check is complete.

The age check is performed by a vendor of Roblox called Persona.

Once they complete the check, players are grouped into the following age categories: under 9, 9–12, 13–15, 16–17, 18–20, or 21 and over. The company said that those under 9 won’t be allowed to chat without parental permission. The chats won’t be strictly limited to those age groups, necessarily. Roblox said players «can chat only with peers in their group or similar groups, as appropriate.»

A representative for Roblox said in an email to CNET that the technology should not be considered facial recognition because it’s not being used to identify a particularly person, only to estimate their age.

The company said it’s also taking measures such as restricting media sharing among players and using AI to monitor chats.

Ongoing controversy

One of the aims of the launch, which was first announced in the summer, was to address criticism that the platform has not adequately protected underage Roblox players. The criticism comes at a time when Roblox is more popular than ever, having broken its own records this year for the number of players on its platform at the same time. It’s estimated to have about 380 million active monthly users.

Roblox is currently facing dozens of lawsuits related to claims of sexual abuse and child exploitation from families of children who played Roblox. It is also the target of investigations or lawsuits from states including Florida, Texas, Louisiana and Kentucky.

Roblox was dealt a setback earlier this month when a California judge declined the company’s motion to move one of these suits into private resolution.

The company says its safety features are moving beyond what other game platforms offer to protect minors.

According to a corporate post about the safety features: «Roblox is the first online gaming or communication platform to require facial age checks to access chat, establishing what we believe will become a new industry standard.»

The online streaming platform Twitch is also introducing an age scan feature, but so far only in England.
In response to the Roblox and Twitch changes, Anna Lucas, online safety supervision director at the British regulatory agency Ofcom, said, «We’re pleased that children will be better protected from harmful material and predators on Twitch and Roblox. Under the UK’s online safety laws, platforms must now take steps to keep kids safe, and we’re ensuring they meet their responsibilities. There’s more to do, but change is happening.»

What’s next for Roblox?

Experts CNET spoke with in areas including child privacy and safety, online marketing and tech viewed the steps Roblox is taking as positive, But there’s wide disagreement on whether the company is going far enough with its protections.

«Roblox’s new age-verification tools are encouraging, but from a parenting standpoint, they’re just one part of the safety puzzle,» said Dr. Scott Kollins, a clinical psychologist and chief medical officer at Aura, an online safety app. «The real question for families is whether these features meaningfully improve kids’ day-to-day experience on the platform. Age verification is a step forward, but children still need guardrails and clear explanations about how online interactions work.»

Kollins said that active parenting needs to take place before kids log on to Roblox in addition to the company designing its product with safety in mind.

Stephen Balkam, founder and CEO of the Family Online Safety Institute, called the age-verification «a hugely important step» in the direction of making Roblox a safer platform. He said he hoped other online platforms might follow Roblox.

«My only hope is that in the long term, Roblox’s age assurance methods become interoperable with other gaming and kid-focused sites and platforms, so parents and kids only have to go through the verification process once,» Balkam said.

Like Kollins, Balkam emphasized the importance of parental involvement, since no site is entirely safe.

«Set family rules, use parental controls and have regular conversations with your kids,» he said. «So, no, don’t ban Roblox, but use their industry-leading tools and keep the lines of communication open and your kids should be able to have a fun and creative time.»

Liability and trust

Some experts also view the changes as a way to mitigate the company’s reputational damage and address legal challenges.

The age verification is «not a silver bullet,» said Paromita Pain, associate professor of media studies at the University of Nevada, Reno.

«Even a very strong safety revamp doesn’t erase that record, but it does give Roblox a narrative: ‘We heard you, we’re now at or above industry standard, so future risk is sharply reduced,’ » Pain said.

The moves, Pain said, could rebuild trust, but many parents will see age checks as coming too late. Pain said that the company should adopt independent audits of child-safety practices, make its parental and teen controls stricter by default and commit to «safety by design» by making systemwide changes on private servers and environment designs.

The current changes won’t fix things for Roblox, she said. «Only sustained, independently-verifiable changes—and probably some large settlements—will do that.»

Technologies

TikTok Deal Will Keep It Online in the US, but Your Experience of the App Might Change

TikTok has secured its future by agreeing to split the US app from the global business. But the deal will spark changes to the app’s algorithm.

TikTok has dodged a ban and secured its long-term future in the US by announcing a deal on Friday that will see a joint venture take over US operations of the popular social video app. The deal marks the conclusion of a protracted battle over the app’s continued presence in the US, which dates back to President Donald Trump’s first term in office.

TikTok in the US will now be run by TikTok USDS Joint Venture LLC, which was established by a White House executive order issued in September 2025. At its helm will be CEO Adam Presser, previously the head of operations, who led TikTok’s efforts to ensure that the data of the app’s US users was kept secure. Shou Chew, the CEO of TikTok’s international operations, will serve on the joint venture’s board of directors.

«TikTok USDS Joint Venture’s mandate is to secure US user data, apps and the algorithm through comprehensive data privacy and cybersecurity measures,» the company said in a statement. «It will safeguard the US content ecosystem through robust trust and safety policies and content moderation while ensuring continuous accountability through transparency reporting and third-party certifications.»

The venture has three managing investors — Silver Lake, Oracle and MGX — which each hold a 15% stake. Oracle also will be responsible for protection of US user data and of the freshly retrained algorithm, which will be specific to the US version of the app.

Presidents Trump and Joe Biden raised concerns over a potential national security threat posed by TikTok, because of its Chinese-owned parent company ByteDance, which will retain a 19.9% stake in the new joint venture. During both of his presidential terms, Trump has attempted to ban TikTok, but also delayed the ban’s implementation.

The deal announced on Friday arrived moments before the deadline set by the White House for TikTok to comply with its September executive order. In a post on his social site Truth Social, Trump said he was «so happy to have helped in saving TikTok.»

«I only hope that long into the future I will be remembered by those who use and love TikTok,» said Trump. He also thanked China’s President Xi Jinping for working with the US and approving the deal. «He could have gone the other way, but didn’t, and is appreciated for his decision,» he said.

How TikTok might change for you

TikTok has more than 200 million users in the US, and if you’re one of them, the deal announced on Friday will allow you to continue using the app without the ongoing fear of it being banned.

It also won’t see you cut off from creators in China, or the rest of the world. People in the US will still be able to watch videos from Europe, such as last year’s viral «nothing beats a Jet2 holiday» trend. TikTok users outside of the US will still be able to follow their favorite American creators.

In the TikTok newsroom post, the company addressed interoperability, saying that the deal would «provide US users with a global TikTok experience, ensuring US creators can be discovered and businesses can operate on a global scale.»

Where the experience might change is in the content that is recommended to you. Under the terms of the deal, TikTok’s algorithm will be retrained, tested and updated based on US user data. This will have a knock-on impact on what you see on the platform, according to Kelsey Chickering, principal analyst at Forrester.

«TikTok’s power lies in its content graph — an algorithm that learns from thousands of user signals to deliver hyper‑relevant, highly addictive videos,» said Chickering. «With a US joint venture retraining that algorithm on domestic data, the experience will change — maybe for the better, maybe not. One thing’s certain: TikTok in America won’t be the same.»

In spite of the interoperability that will see US TikTok users connected to those across the globe, it does seem likely that the focus on US data will lead to a shift away from the global nature of the content that the algorithm currently serves up to you.

«TikTok’s US algorithm will now be trained on US data, which means what trends — and what dominates feeds — will feel distinctly American,» said Chickering. «Global content will still appear, but its ranking will change.»

Exactly how this will look may differ from person to person, and will likely take some time to come into effect as the joint venture begins the retraining process. TikTok didn’t immediately respond to questions regarding how long it expects retraining the algorithm to take, when US TikTok users should expect to be impacted by changes and whether it will issue public updates about this process.

One potential pitfall the company might want to avoid, Chickering said, is moderating the US version of TikTok in a way that tilts too far toward any one particular political viewpoint, or fails to curb misinformation. Elon Musk’s takeover of Twitter (now X) — and his subsequent algorithmic changes that alienated users and advertisers — is a cautionary tale in this regard. With Instagram Reels already vying to replace TikTok, the company will likely want to avoid making changes that could spark a mass exodus of people.

«For now, it’s speculation,» said Chickering. «It remains to be seen how new leadership will wield this power and whether moderation policies will evolve.»

Technologies

Today’s NYT Mini Crossword Answers for Friday, Jan. 23

Here are the answers for The New York Times Mini Crossword for Jan. 23.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Need some help with today’s Mini Crossword? Hope you’re familiar with a certain blond actor (8-Across)! Read on for all the answers. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Attach, as one plant to another
Answer: GRAFT

6A clue: Email button with a backward-facing arrow
Answer: REPLY

7A clue: Make very excited
Answer: AMPUP

8A clue: Two-time Best Actor nominee Nick
Answer: NOLTE

9A clue: Total dork
Answer: DWEEB

Mini down clues and answers

1D clue: Word that can precede piano, total or staircase
Answer: GRAND

2D clue: Cut again, as a lawn
Answer: REMOW

3D clue: Company whose logo has a bite taken out of it
Answer: APPLE

4D clue: Champagne glass
Answer: FLUTE

5D clue: Laid-back kind of personality
Answer: TYPEB

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Technologies

‘Is Microsoft Down?’ Outlook and Teams Go Dark in Widespread Outage

It’s not just you: Numerous Microsoft services weren’t working most of Thursday, and the outage is continuing.

Thursday has been a tough work day for many — or maybe, a great one, depending on how eager you are to access work-related programs. Microsoft services, including Outlook, Teams and Microsoft 365 are experiencing a significant outage that’s still going on as of early evening, Pacific time. Microsoft hasn’t announced an expected time when everything will be back up and running.

You can follow the official Microsoft 365 Status account on the social-media platform X, which has been regularly posting updates about the outage.

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The first post there, from 11:37 a.m. PT, said that the company was «investigating a potential issue impacting multiple Microsoft 365 services, including Outlook, Microsoft Defender and Microsoft Purview. Further information can be found in the admin center under MO1221364.»

The admin center is the dashboard for IT admins managing Microsoft 365 services.

You can also monitor Microsoft’s Service Health Status page. That page is noting that «users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services.»

A representative for Microsoft didn’t immediately respond to a request for comment.