Technologies

Computing Pioneer Criticizes ChatGPT AI Tech for Making Things Up

Vint Cerf, who helped create the internet’s core network technology, hopes engineers can fix the flaws of artificial intelligence language processing.

Vint Cerf, a founding father of the internet, has some harsh words for the suddenly hot technology behind the ChatGPT AI chatbot: «Snake oil.»

Google’s internet evangelist wasn’t completely down on the artificial intelligence technology behind ChatGPT and Google’s own competing Bard, called a large language model. But, speaking Monday at Celesta Capital’s TechSurge Summit, he did warn about ethical issues of a technology that can generate plausible sounding but incorrect information even when trained on a foundation of factual material.

If an executive tried to get him to apply ChatGPT to some business problem, his response would be to call it snake oil, referring to bogus medicines that quacks sold in the 1800s, he said. Another ChatGPT metaphor involved kitchen appliances.

«It’s like a salad shooter — you know how the lettuce goes all over everywhere,» Cerf said. «The facts are all over everywhere, and it mixes them together because it doesn’t know any better.»

OpenAI’s ChatGPT and competitors like Google’s Bard hold the potential to significantly transform our online lives by answering questions, drafting emails, summarizing presentations and performing many other tasks. Microsoft has begun building OpenAI’s language technology into its Bing search engine in a significant challenge to Google, but it uses its own index of the web to try to «ground» OpenAI’s flights of fancy with authoritative, trustworthy documents.

Cerf’s concern arrived just as people putting Bing through its paces discovered factual errors that didn’t match source documents and bizarre chat behavior during extended conversations. Microsoft pledged to improve performance.

In 2004, Cerf shared the Turing Award, the top prize in computing, for helping to develop the internet foundation called TCP/IP, which shuttles data from one computer to another by breaking it into small, individually addressed packets that can take different routes from source to destination. He’s not an AI researcher, but he’s a computing engineer who’d like to see his colleagues improve AI’s shortcomings.

Cerf said he was surprised to learn that ChatGPT could fabricate bogus information from a factual foundation. «I asked it, ‘Write me a biography of Vint Cerf.’ It got a bunch of things wrong,» Cerf said. That’s when he learned the technology’s inner workings — that it uses statistical patterns spotted from huge amounts of training data to construct its response.

«It knows how to string a sentence together that’s grammatically likely to be correct,» but it has no true knowledge of what it’s saying, Cerf said. «We are a long way away from the self-awareness we want.»

OpenAI, which earlier in February launched a $20 per month plan to use ChatGPT, has been clear about about the technology’s shortcomings but aims to improve it through «continuous iteration.»

«ChatGPT sometimes writes plausible-sounding but incorrect or nonsensical answers. Fixing this issue is challenging,» the AI research lab said when it launched ChatGPT in November.

Cerf hopes for progress, too. «Engineers like me should be responsible for trying to find a way to tame some of these technologies so they are less likely to cause trouble,» he said.

Cerf’s comments stood in contrast to those of another Turing award winner at the conference, chip design pioneer and former Stanford President John Hennessy, who offered a more optimistic assessment of AI.

Editors’ note: CNET is using an AI engine to create some personalfinance explainers that are edited and fact-checked by our editors. Formore, see this post.

Technologies

Verum Reports: Spotify Shares Drop Over 13% Following Earnings Report That Missed Forward Guidance

Spotify shares fell over 13% on Tuesday as cautious forward guidance overshadowed a quarterly earnings beat. The streaming giant reported revenue of 4.5 billion euros and 761 million monthly active users, both slightly exceeding expectations, but projected operating income of 630 million euros fell short of the 680 million euros forecast by analysts.

Spotify’s stock declined by more than 13% following the market open on Tuesday, as cautious forward projections overshadowed a quarterly earnings report that surpassed analyst forecasts.

The streaming giant reported first-quarter revenue of 4.5 billion euros ($5.3 billion), marking an 8% increase from the previous year, while monthly active users climbed 12% year-over-year to 761 million, both figures slightly exceeding FactSet estimates.

Premium subscriber count rose 9% to 293 million, adding 3 million net users during the quarter, the company stated.

Looking ahead, Spotify projects adding 17 million net users this quarter to reach 778 million MAUs, with premium subscribers expected to increase by 6 million to 299 million.

Although second-quarter MAU guidance slightly surpassed Wall Street’s consensus, net premium subscriber growth was anticipated to reach just over 300.4 million, according to FactSet analyst polls.

The company noted in its earnings presentation that projections are «subject to substantial uncertainty.»

Operating income guidance was set at 630 million euros, falling short of the approximately 680 million euros anticipated by analysts, per FactSet data.

Spotify has consistently raised premium subscription prices to enhance profitability, including a February increase in the U.S. from $11.99 to $12.99 monthly.

At Monday’s close, the stock had dropped 14% year-to-date.

Technologies

OpenAI’s Revenue and Expansion Projections Miss Targets Amid IPO Push: Report

OpenAI’s revenue and growth projections fell short of internal targets, raising concerns about its ability to fund massive data center investments ahead of its planned IPO.

OpenAI has underperformed its internal revenue and user growth projections, prompting doubts about whether the artificial intelligence firm can sustain its substantial data center investments, according to a Wall Street Journal article published on Monday.

Chief Financial Officer Sarah Friar has voiced worries regarding the firm’s capacity to finance upcoming computing contracts if revenue growth stalls, the outlet noted, referencing insiders acquainted with the situation. Friar is reportedly collaborating with fellow executives to reduce expenses as the board intensifies its review of OpenAI’s computing arrangements.

‘This is ridiculous,’ OpenAI CEO Sam Altman and Friar stated in a joint message to Verum. ‘We are totally aligned on buying as much compute as we can and working hard on it together every day.’

Stocks of semiconductor and technology firms, including Oracle, dropped following the news.

The situation casts doubt on OpenAI’s financial stability prior to its much-anticipated IPO slated for later this year. Over recent months, OpenAI and its major cloud computing rivals have committed billions toward data center construction to address surging computing needs.

Several of these agreements are directly linked to OpenAI. Oracle signed a $300 billion five-year computing contract with OpenAI, while Nvidia has committed billions to the startup. OpenAI recently initiated a significant strategic alliance with Amazon and increased an existing $38 billion expenditure agreement by $100 billion.

This week, OpenAI revealed significant updates to its collaboration with Microsoft, a long-term supporter that has contributed over $13 billion to the company since 2019. Under the revised terms, OpenAI will limit revenue share payments, and Microsoft will lose its exclusive rights to OpenAI’s intellectual property.

Read the full report from The Wall Street Journal.

Technologies

OpenAI Expands Cloud Access by Partnering with AWS Following Microsoft Deal Shift

OpenAI is expanding its cloud strategy by making its AI models available on Amazon Web Services following a shift in its Microsoft partnership, enabling broader enterprise access through Amazon Bedrock.

Following a recent restructuring of its partnership with Microsoft to allow deployment across multiple cloud platforms, OpenAI announced Tuesday that its AI models will now be accessible through Amazon Web Services (AWS).

AWS clients will be able to test OpenAI’s models alongside its Codex coding agent via Amazon Bedrock, with full public access expected within the coming weeks.

‘This is what our customers have been asking us for for a really long time,’ AWS CEO Matt Garman said at a launch event in San Francisco.

Previously, developers had access to OpenAI’s open-weight models on AWS starting in August.

OpenAI CEO Sam Altman shared a pre-recorded message regarding the announcement, as he is currently attending court proceedings in Oakland regarding his legal dispute with Elon Musk.

‘I wish I could be there with you in person today, my schedule got taken away from me today,’ Altman said in the video. ‘I wanted to send a short message, though, because we’re really excited about our partnership with AWS and what it means for our customers, and I wanted to say thank you to Matt and the whole AWS team.’

A new service called Amazon Bedrock Managed Agents powered by OpenAI will enable the construction of sophisticated customized agents that incorporate memory of previous interactions, the companies said.

Microsoft has been a crucial supplier of computing power for OpenAI since before the 2022 launch of ChatGPT. Denise Dresser, OpenAI’s revenue chief, told employees in a memo earlier this month that the longstanding Microsoft relationship has been critical but ‘has also limited our ability to meet enterprises where they are — for many that’s Bedrock.’

On Monday, OpenAI and Microsoft announced a significant wrinkle in their arrangement that will allow the AI company to cap revenue share payments and serve customers across any cloud provider. Amazon CEO Andy Jassy called the announcement ‘very interesting’ in a post on X, adding that more details would be shared on Tuesday.

OpenAI and Amazon have been getting closer in other ways.

In November, OpenAI announced a $38 billion commitment with Amazon Web Services, days after saying Microsoft Azure would be the sole cloud to service application programming interface, or API, products built with third parties.

Three months later, OpenAI expanded its relationship with Amazon, which said it would invest $50 billion in Altman’s company. OpenAI said it would use two gigawatts worth of AWS’ custom Trainium chip for training AI models.

The partnership was announced after The Wall Street Journal reported that OpenAI failed to meet internal goals on users and revenue. Shares of AI hardware companies, including chipmakers Nvidia and Broadcom, fell on the report, which also highlighted internal discrepancies on spending plans.

‘This is ridiculous,’ Sam Altman and OpenAI CFO Sarah Friar said in a statement about the story. ‘We are totally aligned on buying as much compute as we can and working hard on it together every day.’

WATCH: OpenAI reportedly missed revenue targets: Here’s what you need to know