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Tech Clutter Overload: New CNET Survey Shows 31% of US Adults Hang On to Old Devices

Despite incentives for selling and trading in tech devices, a large number of phones, computers and game consoles end up neglected and unused.

Whether you’re upgrading to the latest iPhone or Samsung Galaxy phone, or snagging a new ultralight laptop for work on the go, the joy of gaining that powerful technology comes with a small burden — what to do with your old smartphone or computer? For a large number of people, the answer is «nothing.»

A recent CNET survey reveals that over three in 10 (31%) US adults hang onto old devices, because they aren’t sure what to do with smartphones, video game consoles, laptops and other tech accessories they no longer use. Nearly one in five (19%) US adults throw away these devices. However, many prefer to trade in their old devices for an exchange or upgrade (37%), while 25% are selling them. 

With tariffs expected to drive up electronics prices, there are still ways to save money on new tech, and selling your old devices can help offset the cost. If your device is broken or too outdated to sell, experts recommend using an electronics recycling service to avoid polluting the environment and so valuable materials like copper and aluminum can be reused.

Here’s what the latest CNET survey found about how US adults are disposing of tech they don’t want anymore and tips for what you can do with yours.  

Key takeaways:

  • 31% of US adults are still holding on to old tech devices because they’re not sure what to do with them.
  • 37% of Americans trade in or exchange their old devices, while 25% sell them. 
  • 29% use a recycling service to dispose of old tech, while 19% toss old devices in the trash.

Over one-third of US adults trade in or exchange their old tech

Many US adults (37%) trade in smartphones, gaming devices, laptops and accessories for another device or an upgrade. That can come in handy if a retailer offers a discount on the new gadget in exchange for the trade. 

Other popular disposal methods include giving it to a loved one or recycling it. Some US adults even try selling their devices, which can bring in some extra cash. Here’s a closer look at some common disposal methods based on CNET’s survey.

Read more: Spring Cleaning? Free Expert Tech Recycling Tips for a Greener Home

How to maximize the value of your smartphone trade-in

One-third of US adults trade in their smartphones for an exchange or upgrade to lower the price of a new one. Others use a recycling service or give the old device away. Here’s a closer look. 

If you plan to trade an old device, start with your phone carrier, said Patrick Holland, CNET’s managing editor for mobile. Many manufacturers, like Apple and Samsung, will partner with carriers to offer steep discounts on a new model when you trade in an old one.

«These deals usually happen within the first month a new phone goes on sale and can sometimes cover the entire price — just depends on how old and what condition the phone you’re trading in is,» he said. Some manufacturers may offer steeper discounts during the preorder period before a new phone is released, Holland added.

The longer you wait to trade in your device, the less you’re likely to get. For example, if you’re upgrading to the iPhone 16, you may need an iPhone 12 Pro or newer model to get a full promotional offer. Check your retailer’s trade-in requirements to make sure your device qualifies.

Most importantly, make sure your device works and is in good condition, with minimal scratches or cracks. You may also compare trade-in offers by getting estimates from different retailers and carriers for the best deal.

If your phone doesn’t qualify for a trade-in offer, or if you think the offer is too low, consider selling your phone. CNET experts recommend Swappa, an online marketplace to sell and buy used electronics. Swappa helps you set your price fairly by comparing similar models and features to yours. But there are other options to consider, too. 

«I’ve had a lot of luck on eBay and Gazelle,» Holland said. «Selling a phone on eBay can involve a little work and take some time, but you’ll usually get more money there.» 

Gazelle and similar resale sites are usually quicker than selling on eBay or Facebook Marketplace. but you may get less money for your device, Holland said. You can also trade in your tech with Best Buy’s trade-in program. And if your device’s value is too low, you can recycle it right at the store. 

On the other hand, if you’re not looking to get any money back from your old phone, many retailers and carriers — like Apple, Best Buy and AT&T — will recycle it for free. It’s best to call the physical store to make sure in advance. Holland also recommends donating your old phone to charity, like Cell Phones For Soldiers, if the phone is in good, working condition. 

Read more: Apple iPhone 16 Trade-In Tips: Getting Your Next Phone Using Your Old One

Many US adults recycle or gift old laptops and computers

By the numbers, nearly a quarter of US adults recycle their computers and computer accessories, while 18% give the old computer to family or friends. But 21% are unsure of what to do with the computer.

There are a few options, but regardless of how you discard, it’s important to remove your personal data first.

Before you recycle your laptop or give it away, CNET’s computing and home entertainment managing editor Josh Goldman recommends restoring it to its original condition to make sure your sensitive data is wiped from the machine. 

«Remove any software you’re not using, delete any unnecessary files and update the operating system,» Goldman said. «Back up all your important files, write down all the software you need — and find the license keys if you paid for it — and do a full system reset to start fresh.»

Manufacturers typically offer free-to-download software for securely deleting data. Windows devices have a secure erase option built into the system. Finish by blowing out any dust and debris with a can of compressed air and cleaning the outside with a cloth that’s safe for electronics.

For extra protection, Goldman suggests removing the hard drive or solid-state drive from your computer and destroying it. «It’s not necessary, but it’s extra peace of mind,» Goldman said. If that’s not an option, he recommends resetting the laptop, then using software to erase the solid-state drive or hard disk drive.

You’re then free to gift or donate your device. Many communities offer free electronics recycling drop-off locations. Goldman recommends starting your search with the Department of Public Works in your city or county. 

«If you’re not sure where to start, use Earth911.com‘s search. Just pop in your ZIP code and it’ll give you local options,» he said. 

Many gamers opt to sell old consoles 

When it comes to getting rid of unused video game systems, 17% of gamers prefer to sell their old consoles, followed by gifting them to family or friends (16%). If you no longer use a video game system, selling your old console could earn you some extra money. You just need to take a few precautions. 

Scott Stein, CNET’s editor at large, cautions anyone selling a gaming console to a retailer to make sure they’re getting a fair price. You can also sell directly to buyers on eBay and community groups like Facebook Marketplace and Offer Up. He also recommends community groups as another way to sell. 

When determining the price, assess the resale value and the condition of your accessories and console. You may also look at how other sellers are pricing their consoles to determine a fair price. Lastly, think about the value of your games and how rare they are — that could increase your console’s value. 

Before selling or gifting a video game console, reset all content and account settings. Most importantly, remove any credit card payment information you may have stored on your account details. Most consoles have an easy reset-to-factory setting to make erasing your data easy. 

Other ways to recycle old tech

Still struggling with where to get rid of devices you don’t want anymore? Major office supply stores like Staples and Office Depot offer recycling services, and so does Best Buy. Some stores even offer store credits in exchange for your old tech. 

Check the list of accepted items before you go to the store. For example, larger monitors can be recycled for $20 at Staples, and while most personal tech is accepted, medical devices and TVs are a few items that aren’t. 

Methodology 

CNET commissioned YouGov Plc to conduct the survey. All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,511 adults. Fieldwork was undertaken from March 26-28, 2025. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18 and over).

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Technologies

Today’s NYT Mini Crossword Answers for Wednesday, Dec. 17

Here are the answers for The New York Times Mini Crossword for Dec. 17.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.


Need some help with today’s Mini Crossword? Read on. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Nod (off)
Answer: DOZE

5A clue: Naval submarine in W.W. II
Answer: UBOAT

7A clue: Tricky thing to do on a busy highway
Answer: MERGE

8A clue: Heat-resistant glassware for cooking
Answer: PYREX

9A clue: Put into groups
Answer: SORT

Mini down clues and answers

1D clue: Break up with
Answer: DUMP

2D clue: Falls in line, so to speak
Answer: OBEYS

3D clue: Legendary vigilante who cuts a «Z» with his sword
Answer: ZORRO

4D clue: Rarin’ to go
Answer: EAGER

6D clue: Common reminder for an upcoming appointment
Answer: TEXT


Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.


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You Can Watch an Exclusive Avatar: Fire and Ash Scene on TikTok Right Now

Disney and TikTok partner on an immersive content hub for James Cameron’s latest movie about the alien Na’vi.

If you’re not quite ready to head to the theater to watch Avatar: Fire and Ash, an exclusive scene preview might sell you on the visual spectacle. As part of a new collaboration with the social media giant, Disney is posting snippets of its new movie to its TikTok account.

This scene isn’t part of any trailer and won’t be posted to other social media accounts, making TikTok the only place you can view it — unless you buy a movie ticket. A first look at the new movie’s scenes isn’t the only Avatar-related bonus on the social media platform right now, either. TikTok has partnered with the house of mouse to bring an entire «immersive content hub» to the app.

A special section of TikTok includes quizzes and educational videos that explore the alien world of Pandora shown off in the movies. On TikTok, you can take a personality quiz to find out what Na’vi clan you most closely align with and unlock a special profile picture border to use on your account.

Science and fiction blend together with a series of videos from real doctors who explain the basis for some of Avatar’s world-building. If you want to learn about exoplanets or how realistic the anatomy of the movie’s alien animals is, these videos will feed your brain while still providing entertainment value.

Perhaps the most enticing part of Disney’s latest social media collaboration is the opportunity for fans to win prizes and trips. TikTok creators who make edits with the #TikTokAvatarContest hashtag are entered into a competition to win Avatar merchandise. The biggest winners will be able to take a trip to visual effects studio Wētā Workshop in New Zealand or visit Avatar director James Cameron’s Lightstorm Entertainment Studio in Los Angeles.

Avatar: Fire and Ash is the third installment in director Cameron’s cinematic passion project. While the first Avatar movie was released in 2009, Cameron didn’t release another entry in the franchise until 2022. In total, there is a five-movie arc planned for the indigo alien Na’vi on the moon of Pandora.

The Avatar movies are known for pushing the boundaries of CGI visual effects in cinema. They are also historically big winners at the box office: the original Avatar is the highest-grossing film of all time, earning $2.9 billion across its theatrical releases. Its sequel, Avatar: The Way of Water, is the third-highest-grossing film of all time, trailing Avengers: Endgame. You can stream those movies on Disney Plus.

It remains to be seen whether Avatar: Fire and Ash will financially live up to its predecessors. The film currently has mixed reviews from critics on Rotten Tomatoes.

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