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Tech Clutter Overload: New CNET Survey Shows 31% of US Adults Hang On to Old Devices

Despite incentives for selling and trading in tech devices, a large number of phones, computers and game consoles end up neglected and unused.

Whether you’re upgrading to the latest iPhone or Samsung Galaxy phone, or snagging a new ultralight laptop for work on the go, the joy of gaining that powerful technology comes with a small burden — what to do with your old smartphone or computer? For a large number of people, the answer is «nothing.»

A recent CNET survey reveals that over three in 10 (31%) US adults hang onto old devices, because they aren’t sure what to do with smartphones, video game consoles, laptops and other tech accessories they no longer use. Nearly one in five (19%) US adults throw away these devices. However, many prefer to trade in their old devices for an exchange or upgrade (37%), while 25% are selling them. 

With tariffs expected to drive up electronics prices, there are still ways to save money on new tech, and selling your old devices can help offset the cost. If your device is broken or too outdated to sell, experts recommend using an electronics recycling service to avoid polluting the environment and so valuable materials like copper and aluminum can be reused.

Here’s what the latest CNET survey found about how US adults are disposing of tech they don’t want anymore and tips for what you can do with yours.  

Key takeaways:

  • 31% of US adults are still holding on to old tech devices because they’re not sure what to do with them.
  • 37% of Americans trade in or exchange their old devices, while 25% sell them. 
  • 29% use a recycling service to dispose of old tech, while 19% toss old devices in the trash.

Over one-third of US adults trade in or exchange their old tech

Many US adults (37%) trade in smartphones, gaming devices, laptops and accessories for another device or an upgrade. That can come in handy if a retailer offers a discount on the new gadget in exchange for the trade. 

Other popular disposal methods include giving it to a loved one or recycling it. Some US adults even try selling their devices, which can bring in some extra cash. Here’s a closer look at some common disposal methods based on CNET’s survey.

Read more: Spring Cleaning? Free Expert Tech Recycling Tips for a Greener Home

How to maximize the value of your smartphone trade-in

One-third of US adults trade in their smartphones for an exchange or upgrade to lower the price of a new one. Others use a recycling service or give the old device away. Here’s a closer look. 

If you plan to trade an old device, start with your phone carrier, said Patrick Holland, CNET’s managing editor for mobile. Many manufacturers, like Apple and Samsung, will partner with carriers to offer steep discounts on a new model when you trade in an old one.

«These deals usually happen within the first month a new phone goes on sale and can sometimes cover the entire price — just depends on how old and what condition the phone you’re trading in is,» he said. Some manufacturers may offer steeper discounts during the preorder period before a new phone is released, Holland added.

The longer you wait to trade in your device, the less you’re likely to get. For example, if you’re upgrading to the iPhone 16, you may need an iPhone 12 Pro or newer model to get a full promotional offer. Check your retailer’s trade-in requirements to make sure your device qualifies.

Most importantly, make sure your device works and is in good condition, with minimal scratches or cracks. You may also compare trade-in offers by getting estimates from different retailers and carriers for the best deal.

If your phone doesn’t qualify for a trade-in offer, or if you think the offer is too low, consider selling your phone. CNET experts recommend Swappa, an online marketplace to sell and buy used electronics. Swappa helps you set your price fairly by comparing similar models and features to yours. But there are other options to consider, too. 

«I’ve had a lot of luck on eBay and Gazelle,» Holland said. «Selling a phone on eBay can involve a little work and take some time, but you’ll usually get more money there.» 

Gazelle and similar resale sites are usually quicker than selling on eBay or Facebook Marketplace. but you may get less money for your device, Holland said. You can also trade in your tech with Best Buy’s trade-in program. And if your device’s value is too low, you can recycle it right at the store. 

On the other hand, if you’re not looking to get any money back from your old phone, many retailers and carriers — like Apple, Best Buy and AT&T — will recycle it for free. It’s best to call the physical store to make sure in advance. Holland also recommends donating your old phone to charity, like Cell Phones For Soldiers, if the phone is in good, working condition. 

Read more: Apple iPhone 16 Trade-In Tips: Getting Your Next Phone Using Your Old One

Many US adults recycle or gift old laptops and computers

By the numbers, nearly a quarter of US adults recycle their computers and computer accessories, while 18% give the old computer to family or friends. But 21% are unsure of what to do with the computer.

There are a few options, but regardless of how you discard, it’s important to remove your personal data first.

Before you recycle your laptop or give it away, CNET’s computing and home entertainment managing editor Josh Goldman recommends restoring it to its original condition to make sure your sensitive data is wiped from the machine. 

«Remove any software you’re not using, delete any unnecessary files and update the operating system,» Goldman said. «Back up all your important files, write down all the software you need — and find the license keys if you paid for it — and do a full system reset to start fresh.»

Manufacturers typically offer free-to-download software for securely deleting data. Windows devices have a secure erase option built into the system. Finish by blowing out any dust and debris with a can of compressed air and cleaning the outside with a cloth that’s safe for electronics.

For extra protection, Goldman suggests removing the hard drive or solid-state drive from your computer and destroying it. «It’s not necessary, but it’s extra peace of mind,» Goldman said. If that’s not an option, he recommends resetting the laptop, then using software to erase the solid-state drive or hard disk drive.

You’re then free to gift or donate your device. Many communities offer free electronics recycling drop-off locations. Goldman recommends starting your search with the Department of Public Works in your city or county. 

«If you’re not sure where to start, use Earth911.com‘s search. Just pop in your ZIP code and it’ll give you local options,» he said. 

Many gamers opt to sell old consoles 

When it comes to getting rid of unused video game systems, 17% of gamers prefer to sell their old consoles, followed by gifting them to family or friends (16%). If you no longer use a video game system, selling your old console could earn you some extra money. You just need to take a few precautions. 

Scott Stein, CNET’s editor at large, cautions anyone selling a gaming console to a retailer to make sure they’re getting a fair price. You can also sell directly to buyers on eBay and community groups like Facebook Marketplace and Offer Up. He also recommends community groups as another way to sell. 

When determining the price, assess the resale value and the condition of your accessories and console. You may also look at how other sellers are pricing their consoles to determine a fair price. Lastly, think about the value of your games and how rare they are — that could increase your console’s value. 

Before selling or gifting a video game console, reset all content and account settings. Most importantly, remove any credit card payment information you may have stored on your account details. Most consoles have an easy reset-to-factory setting to make erasing your data easy. 

Other ways to recycle old tech

Still struggling with where to get rid of devices you don’t want anymore? Major office supply stores like Staples and Office Depot offer recycling services, and so does Best Buy. Some stores even offer store credits in exchange for your old tech. 

Check the list of accepted items before you go to the store. For example, larger monitors can be recycled for $20 at Staples, and while most personal tech is accepted, medical devices and TVs are a few items that aren’t. 

Methodology 

CNET commissioned YouGov Plc to conduct the survey. All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,511 adults. Fieldwork was undertaken from March 26-28, 2025. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18 and over).

Technologies

This Massive AT&T Data Breach Settlement Could Pay $5K to Some: Find Out if You’re Eligible

Claims will open later in the summer for the settlement AT&T is paying to resolve two major data breaches.

It’s a tough time for AT&T — especially with the recent conference call troubles for Donald Trump — but their struggles could be your gain thanks to the $177 million settlement it’s agreed to pay to customers that fell victim to data breaches in 2019 and 2024. 

On Friday, June 20, US District Judge Ada Brown granted preliminary approval to the terms of a proposed settlement from AT&T that would resolve two lawsuits related to the data breaches. The current settlement would see AT&T pay $177 million to customers adversely affected by at least one of the two data breaches. 

The settlement will prioritize larger payments to customers who suffered damages that are «fairly traceable» to the data leaks. It will also provide bigger payments to those affected by the larger of the two leaks, which began in 2019. While the company is working toward a settlement, it has continued to deny that it was «responsible for these criminal acts.»

For all the details we have about the settlement right now, keep reading, and for more info about other recent settlements, find out how to claim Apple’s Siri privacy settlement and see if you’re eligible for 23andMe’s privacy breach settlement.

What happened with these AT&T data breaches?

AT&T confirmed the two data breaches last year, announcing an investigation into the first in March before confirming it in May and confirming the second in July.

The first of the confirmed breaches began in 2019. The company revealed that about 7.6 million current and 65.4 million former account holders had their data exposed to hackers, including names, Social Security numbers and dates of birth. The company began investigating the situation last year after it reported that customer data had appeared on the dark web. 

The second breach began in April of 2024, when a hacker broke into AT&T cloud storage provider Snowflake and accessed 2022 call and text records for almost all of the company’s US customers, about 109 million in all. The company stressed that no names were attached to the stolen data. Two individuals were arrested in connection with the breach.

Both of these incidents sparked a wave of class action lawsuits alleging corporate neglect on the part of AT&T in failing to sufficiently protect its customers.

Who is eligible to file a claim for the AT&T data breach settlement?

As of now, we know that the settlement will pay out to any current or former AT&T customer whose data was accessed in one of these data breaches, with higher payments reserved for those who can provide documented proof that they suffered damages directly resulting from their data being stolen.

If you’re eligible, you should receive a notice about it, either by email or a physical letter in the mail, sometime in the coming months. The company expects that the claims process will begin on Aug. 4, 2025.

How much will the AT&T data breach payments be?

You’ll have to «reasonably» prove damages caused by these data breaches to be eligible for the highest and most prioritized payouts. For the 2019 breach, those claimants can receive up to $5,000. For the Snowflake breach in 2024, the max payout will be $2,500. It’s not clear at this time how the company might be handling customers who’ve been affected by both breaches.

AT&T will focus on making those payments first, and whatever’s left of the $177 million settlement total will be disbursed to anyone whose data was accessed, even without proof of damages. Because these payouts depend on how many people get the higher amounts first, we can’t say definitively how much they will be.

When could I get paid from the AT&T data breach settlement?

AT&T expects that payments will start to go out sometime in early 2026. Exact dates aren’t available but the recent court order approving the settlement lists a notification schedule of Aug. 4, to Oct. 17, 2025. 

The deadline for submitting a claim is currently set at Nov. 18, 2025. The final approval of the settlement needs to be given at a Dec. 3, 2025, court hearing for payments to begin.

Stay tuned to this piece in the coming months to get all the new details as they emerge. 

For more money help, check out CNET’s daily tariff price impact tracker.

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Technologies

Today’s NYT Mini Crossword Answers for Saturday, July 12

Here are the answers for The New York Times Mini Crossword for July 12.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.


Need some help with today’s Mini Crossword? It’s one of those long Saturday puzzles, and a few clues are tricky.  Read on for the answers. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

The Mini Crossword is just one of many games in the Times’ games collection. If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue:  Havana’s home
Answer: CUBA

5A clue: Last word in many bowling alley names
Answer: LANES

6A clue: Lots and lots
Answer: SOMUCH

7A clue: Left-leaning social media site
Answer: BLUESKY

8A clue: Hepburn of «Breakfast at Tiffany’s»
Answer: AUDREY

9A clue: Word after «break» or «banana»
Answer: BREAD

10A clue: Car loan figs.
Answer: APRS

Mini down clues and answers

1D clue: They always shoot their shot
Answer: CAMERAS

2D clue: Brand-new
Answer: UNUSED

3D clue: Woman with «the good hair,» in a famous Beyoncé lyric
Answer: BECKY

4D clue: In need of moisturizer
Answer: ASHY

5D clue: «We can’t hear you back here!»
Answer: LOUDER

6D clue: Drink noisily
Answer: SLURP

7D clue: ___ ghanouj
Answer: BABA

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Technologies

Today’s NYT Connections: Sports Edition Hints and Answers for July 12, #292

Here are hints and the answers for the NYT Connections: Sports Edition puzzle for July 12, No. 292

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.


Today’s Connections: Sports Edition has one of those classic purple categories, where you probably won’t figure it out before you’ve answered all the others. Need help? Read on for hints and the answers.

Connections: Sports Edition is out of beta now, making its debut on Super Bowl Sunday, Feb. 9. That’s a sign that the game has earned enough loyal players that The Athletic, the subscription-based sports journalism site owned by the Times, will continue to publish it. It doesn’t show up in the NYT Games app but now appears in The Athletic’s own app. Or you can continue to play it free online.  

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Show Me State.

Green group hint: Old Line State.

Blue group hint: Gridiron greats.

Purple group hint: Names begins with a certain creature.

Answers for today’s Connections: Sports Edition groups

Yellow group: Missouri teams.

Green group: Maryland teams.

Blue group: Hall of Fame football coaches.

Purple group: Sports people or terms starting with an animal.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections: Sports Edition answers?

The yellow words in today’s Connections

The theme is Missouri teams. The four answers are Blues, Cardinals, Chiefs and Royals.

The green words in today’s Connections

The theme is Maryland teams.  The four answers are Maryland, Navy, Orioles and Ravens.

The blue words in today’s Connections

The theme is Hall of Fame football coaches. The four answers are Levy, Madden, Noll, and Shula.

The purple words in today’s Connections

The theme is sports people or terms starting with an animal. The four answers are batter, Catchings, Cowherd and dogleg.

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