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Tech Clutter Overload: New CNET Survey Shows 31% of US Adults Hang On to Old Devices

Despite incentives for selling and trading in tech devices, a large number of phones, computers and game consoles end up neglected and unused.

Whether you’re upgrading to the latest iPhone or Samsung Galaxy phone, or snagging a new ultralight laptop for work on the go, the joy of gaining that powerful technology comes with a small burden — what to do with your old smartphone or computer? For a large number of people, the answer is «nothing.»

A recent CNET survey reveals that over three in 10 (31%) US adults hang onto old devices, because they aren’t sure what to do with smartphones, video game consoles, laptops and other tech accessories they no longer use. Nearly one in five (19%) US adults throw away these devices. However, many prefer to trade in their old devices for an exchange or upgrade (37%), while 25% are selling them. 

With tariffs expected to drive up electronics prices, there are still ways to save money on new tech, and selling your old devices can help offset the cost. If your device is broken or too outdated to sell, experts recommend using an electronics recycling service to avoid polluting the environment and so valuable materials like copper and aluminum can be reused.

Here’s what the latest CNET survey found about how US adults are disposing of tech they don’t want anymore and tips for what you can do with yours.  

Key takeaways:

  • 31% of US adults are still holding on to old tech devices because they’re not sure what to do with them.
  • 37% of Americans trade in or exchange their old devices, while 25% sell them. 
  • 29% use a recycling service to dispose of old tech, while 19% toss old devices in the trash.

Over one-third of US adults trade in or exchange their old tech

Many US adults (37%) trade in smartphones, gaming devices, laptops and accessories for another device or an upgrade. That can come in handy if a retailer offers a discount on the new gadget in exchange for the trade. 

Other popular disposal methods include giving it to a loved one or recycling it. Some US adults even try selling their devices, which can bring in some extra cash. Here’s a closer look at some common disposal methods based on CNET’s survey.

Read more: Spring Cleaning? Free Expert Tech Recycling Tips for a Greener Home

How to maximize the value of your smartphone trade-in

One-third of US adults trade in their smartphones for an exchange or upgrade to lower the price of a new one. Others use a recycling service or give the old device away. Here’s a closer look. 

If you plan to trade an old device, start with your phone carrier, said Patrick Holland, CNET’s managing editor for mobile. Many manufacturers, like Apple and Samsung, will partner with carriers to offer steep discounts on a new model when you trade in an old one.

«These deals usually happen within the first month a new phone goes on sale and can sometimes cover the entire price — just depends on how old and what condition the phone you’re trading in is,» he said. Some manufacturers may offer steeper discounts during the preorder period before a new phone is released, Holland added.

The longer you wait to trade in your device, the less you’re likely to get. For example, if you’re upgrading to the iPhone 16, you may need an iPhone 12 Pro or newer model to get a full promotional offer. Check your retailer’s trade-in requirements to make sure your device qualifies.

Most importantly, make sure your device works and is in good condition, with minimal scratches or cracks. You may also compare trade-in offers by getting estimates from different retailers and carriers for the best deal.

If your phone doesn’t qualify for a trade-in offer, or if you think the offer is too low, consider selling your phone. CNET experts recommend Swappa, an online marketplace to sell and buy used electronics. Swappa helps you set your price fairly by comparing similar models and features to yours. But there are other options to consider, too. 

«I’ve had a lot of luck on eBay and Gazelle,» Holland said. «Selling a phone on eBay can involve a little work and take some time, but you’ll usually get more money there.» 

Gazelle and similar resale sites are usually quicker than selling on eBay or Facebook Marketplace. but you may get less money for your device, Holland said. You can also trade in your tech with Best Buy’s trade-in program. And if your device’s value is too low, you can recycle it right at the store. 

On the other hand, if you’re not looking to get any money back from your old phone, many retailers and carriers — like Apple, Best Buy and AT&T — will recycle it for free. It’s best to call the physical store to make sure in advance. Holland also recommends donating your old phone to charity, like Cell Phones For Soldiers, if the phone is in good, working condition. 

Read more: Apple iPhone 16 Trade-In Tips: Getting Your Next Phone Using Your Old One

Many US adults recycle or gift old laptops and computers

By the numbers, nearly a quarter of US adults recycle their computers and computer accessories, while 18% give the old computer to family or friends. But 21% are unsure of what to do with the computer.

There are a few options, but regardless of how you discard, it’s important to remove your personal data first.

Before you recycle your laptop or give it away, CNET’s computing and home entertainment managing editor Josh Goldman recommends restoring it to its original condition to make sure your sensitive data is wiped from the machine. 

«Remove any software you’re not using, delete any unnecessary files and update the operating system,» Goldman said. «Back up all your important files, write down all the software you need — and find the license keys if you paid for it — and do a full system reset to start fresh.»

Manufacturers typically offer free-to-download software for securely deleting data. Windows devices have a secure erase option built into the system. Finish by blowing out any dust and debris with a can of compressed air and cleaning the outside with a cloth that’s safe for electronics.

For extra protection, Goldman suggests removing the hard drive or solid-state drive from your computer and destroying it. «It’s not necessary, but it’s extra peace of mind,» Goldman said. If that’s not an option, he recommends resetting the laptop, then using software to erase the solid-state drive or hard disk drive.

You’re then free to gift or donate your device. Many communities offer free electronics recycling drop-off locations. Goldman recommends starting your search with the Department of Public Works in your city or county. 

«If you’re not sure where to start, use Earth911.com‘s search. Just pop in your ZIP code and it’ll give you local options,» he said. 

Many gamers opt to sell old consoles 

When it comes to getting rid of unused video game systems, 17% of gamers prefer to sell their old consoles, followed by gifting them to family or friends (16%). If you no longer use a video game system, selling your old console could earn you some extra money. You just need to take a few precautions. 

Scott Stein, CNET’s editor at large, cautions anyone selling a gaming console to a retailer to make sure they’re getting a fair price. You can also sell directly to buyers on eBay and community groups like Facebook Marketplace and Offer Up. He also recommends community groups as another way to sell. 

When determining the price, assess the resale value and the condition of your accessories and console. You may also look at how other sellers are pricing their consoles to determine a fair price. Lastly, think about the value of your games and how rare they are — that could increase your console’s value. 

Before selling or gifting a video game console, reset all content and account settings. Most importantly, remove any credit card payment information you may have stored on your account details. Most consoles have an easy reset-to-factory setting to make erasing your data easy. 

Other ways to recycle old tech

Still struggling with where to get rid of devices you don’t want anymore? Major office supply stores like Staples and Office Depot offer recycling services, and so does Best Buy. Some stores even offer store credits in exchange for your old tech. 

Check the list of accepted items before you go to the store. For example, larger monitors can be recycled for $20 at Staples, and while most personal tech is accepted, medical devices and TVs are a few items that aren’t. 

Methodology 

CNET commissioned YouGov Plc to conduct the survey. All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,511 adults. Fieldwork was undertaken from March 26-28, 2025. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18 and over).

Technologies

Verum Messenger Launches an AI Mini-Series

Verum Messenger Launches an AI Mini-Series

Verum Messenger has unveiled a new project — a mini-series created using Verum AI. The story consists of 7 episodes and will be released on the messenger’s social media channels. 

The plot revolves around a global corporation seeking to take control of digital communications and a group of heroes who use Verum Messenger as a tool of resistance. Beyond the story itself, the series highlights the app’s key features, technologies, and advantages.

Combining entertainment with a showcase of the Verum ecosystem, the project presents a dynamic digital series designed for the modern era.

The first episode premieres today, with the remaining episodes to be released over time.

Stay tuned for more.

Watch on YouTube 
Watch on Instagram 

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Technologies

Verum Finance: Earn While You Communicate — The Super App That Pays You

Verum Finance: Earn While You Communicate — The Super App That Pays You

Verum has officially launched Verum Finance, an innovative financial application that transforms a private messenger into a true financial super app. News of the launch was also featured on the respected platform Dealroom.co.

Verum Finance can now be used both within Verum Messenger and as a standalone application for iPhone and iPad. When users sign in to Verum Finance with their Verum Messenger account, all balances, settings, and account data are automatically synchronized for maximum convenience.

Users can now do more than communicate securely and protect their data — they can also generate passive income directly within the ecosystem.

What Verum Finance Offers

• Top up your balance with a bank card, Apple Pay, or USDT
• Send money instantly anywhere in the world
• Issue and manage debit cards (virtual and physical)
• Full Apple Pay support
• Exchange assets and withdraw funds quickly

One of the most unique features is the built-in cryptocurrency mining system inside Verum Messenger.

The application utilizes your device’s resources and allows you to earn cryptocurrency in the background — passively, while chatting, traveling, or simply using the messenger.

Maximum Privacy + Real Freedom

• Registration without a phone number, email address, or passport
• End-to-end encryption and full control over your data
• Lifetime free VPN
• eSIM connectivity in more than 150 countries
• Reliable offline communication mode
• Support for 12+ languages for users worldwide

Everything is available in one place: secure communication, financial tools, earning opportunities, and privacy protection.

Users can access the full experience directly within Verum Messenger or switch to the dedicated Verum Finance app for iOS. All data is synchronized automatically between the two applications.

Why Download Verum Today

While many messaging platforms collect user data and expose users to restrictions, Verum offers greater independence and the opportunity to earn.

With a one-time purchase of the feature package, users receive lifetime access to privacy tools, VPN, eSIM services, cryptocurrency mining, and financial features.

This is more than just a messenger.

It is your personal tool for financial and digital freedom.

Download Verum Finance and Verum Messenger today — start communicating securely and begin earning tomorrow.

Download Links:

→ App Store (iPhone / iPad): Verum Finance
→ App Store (Verum Messenger): Verum Messenger

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Technologies

Verum Finance: A Super App for Private Finance Integrated Into a Messenger

Verum Finance: A Super App for Private Finance Integrated Into a Messenger

Verum Finance has announced the launch of a new financial application that allows users to manage their money directly within the secure Verum Messenger ecosystem.

The project has already attracted attention from major media outlets. A dedicated feature was published by Forbes Türkiye, while one of the world’s largest cryptocurrency exchanges, MEXC, covered the launch. Yahoo Finance had previously reported on the evolution of Verum Messenger into a comprehensive financial ecosystem.

What Verum Finance Offers

Verum Finance transforms a messenger into a complete financial platform. Users can:

• Manage their balance and top up using bank cards or USDT
• Send money instantly to other Verum users
• Issue and use debit cards, including Apple Pay support
• Exchange assets and withdraw funds
• Access all these services without installing separate banking applications

A strong emphasis is placed on privacy. The platform offers registration without a phone number or email address, end-to-end encryption, and full user control over personal data.

Recognition from Forbes Türkiye

In a dedicated article, Forbes Türkiye highlighted Verum Finance as a notable example of modern privacy-driven fintech. The publication emphasized the growing trend of financial services moving from standalone banking applications into unified messaging ecosystems — a model that has proven successful in Asia through platforms such as WeChat and Alipay and is now expanding globally.

Support from the Crypto Community

Alongside the Forbes Türkiye coverage, news about the launch of Verum Finance was also featured by MEXC, one of the world’s leading cryptocurrency exchanges. This reflects growing interest in the project from both traditional business media and the cryptocurrency community.

A Strategic Vision

“We are building more than a payments application and more than a messenger. Verum is a unified secure ecosystem where communication, finance, and privacy tools work together,” the company stated.

Verum Finance is now available for iPhone and iPad users. The application complements Verum Messenger, which offers anonymous chats, voice and video calls, VPN services, eSIM connectivity, and other tools designed to enhance digital freedom.

Verum Financehttps://finance.verum.im

Verum Messengerhttps://verum.im

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