Technologies
TSA Staffing Shortages Are Causing a Mess at Airport Security Lines. How to Mitigate the Wait
Airport security professionals just missed their first paychecks due to the ongoing partial US government shutdown.
This past weekend, employees of the Transportation Security Administration missed their first full paycheck due to the partial government shutdown. Not surprisingly, many of those security officers have quit or stopped showing up for work, leading to airport staffing shortages.
The loss of TSA officers and a new batch of extreme weather in the Midwest and East Coast are creating havoc at airports across the US. Some travelers at Atlanta’s Hartfield-Jackson airport on Tuesday waited more than two hours in the security area before being allowed to travel to their gates, and Acting Deputy TSA Administrator Adam Stahl said that the government may need to shut down some airports completely.
Don’t be surprised when you get to the airport and see the security line trailing out into the parking lot. It’s easy to check security wait lines before you leave for the airport, so you know how long it will take you to get from check-in to your gate.
If you have spring break or other planned air travel coming soon, learn how you can check security line wait times so you can better plan your trip to the airport.
Check the official TSA app
The TSA maintains an app for mobile devices called MyTSA (iOS and Android) that lists security line wait times for airports around the US. The app is fairly basic and now includes a warning that «this website is not actively managed» due to the pause in federal funding, but it does include plenty of official TSA information about airline travel.
To check the wait times for specific US airports, tap the My Airports tab at the bottom of the app, then tap «Search Airports.» You can scroll through the alphabetical list of airports or type in an airport name or code in the search bar at the top.
Tap through to the airport of your choice, and you’ll see the current estimated security wait time at the top of the screen.
When I checked some of the major airports Tuesday afternoon — Los Angeles (LAX), Chicago O’Hare (ORD), Hartsfield-Jackson in Atlanta (ATL), JFK in New York (JFK) and Ronald Reagan in DC (DCA) — most had estimated relatively low wait times of 0 to 15 or 15 to 30 minutes (only JFK was 30-45 minutes).
Those estimates are a far cry from the two to four hours that airports are advising travelers to allow, but the times on the MyTSA app mostly matched the times listed on airport websites (see below). The only exception was Hartsfield-Jackson in Atlanta, which showed an estimate of 0-15 minutes on the MyTSA app, but slightly longer times on the airport website.
The MyTSA app also includes historical averages for each airport’s security line wait times by time of day.
Check your airport’s website
When I tested the TSA app, it didn’t list specific terminals at any of the airports. It only listed a time range for «All Terminals.»
If you want that sort of detailed information, your best bet is to use the official airport websites — most of the major ones now offer estimated security wait times. Some airports put those estimated times front and center on their websites; others require a little more exploration.
Most airport websites will break out the times for specific terminals. At some of the bigger airports, there’s often quite a disparity between the terminals.
Here are the web pages for estimated security wait lines for some of the most frequently traveled airports in the US:
- Hartsfield-Jackson Atlanta International Airport (ATL)
- Dallas Fort Worth International Airport (DFW)
- Denver International Airport (DEN)
- Los Angeles International Airport (LAX)
- John F. Kennedy International Airport (JFK) in New York
- Orlando International Airport (MCO)
- Charlotte Douglas International Airport (CLT)
- Miami International Airport (MIA)
I wasn’t able to find security line wait times on the websites for two of the busiest airports — O’Hare in Chicago and Harry Reid International Airport (LAS) in Las Vegas. For those, you’ll need to use the TSA app.
Save your spot in the security line
Numerous airports now allow travelers to reserve a specific time in the security line. At Seattle’s SeaTac Airport, you make a Spot Saver reservation and go to a specially marked entrance to the security checkpoint listed on your reservation. An employee scans the barcode you were emailed, and you’re ushered to the front. At SeaTac, you can be up to 15 minutes before or after your Spot Saver reservation, since airport timing is tough to estimate.
Here’s a list of some of those reservation sites. You can search for your airport name and «reserve security line spot» or something similar to see if your airport also has a program.
- Seattle-Tacoma International Airport (SEA): Spot Saver
- Minneapolis-St. Paul International Airport (MSP): MSP Reserve
- Denver International Airport (DEN): DEN Reserve
- Orlando International Airport (MCO): MCO Reserve
- Phoenix Sky Harbor International Airport (PHX): PHX Reserve
Technologies
Verum Reports: Spotify Shares Drop Over 13% Following Earnings Report That Missed Forward Guidance
Spotify shares fell over 13% on Tuesday as cautious forward guidance overshadowed a quarterly earnings beat. The streaming giant reported revenue of 4.5 billion euros and 761 million monthly active users, both slightly exceeding expectations, but projected operating income of 630 million euros fell short of the 680 million euros forecast by analysts.
Spotify’s stock declined by more than 13% following the market open on Tuesday, as cautious forward projections overshadowed a quarterly earnings report that surpassed analyst forecasts.
The streaming giant reported first-quarter revenue of 4.5 billion euros ($5.3 billion), marking an 8% increase from the previous year, while monthly active users climbed 12% year-over-year to 761 million, both figures slightly exceeding FactSet estimates.
Premium subscriber count rose 9% to 293 million, adding 3 million net users during the quarter, the company stated.
Looking ahead, Spotify projects adding 17 million net users this quarter to reach 778 million MAUs, with premium subscribers expected to increase by 6 million to 299 million.
Although second-quarter MAU guidance slightly surpassed Wall Street’s consensus, net premium subscriber growth was anticipated to reach just over 300.4 million, according to FactSet analyst polls.
The company noted in its earnings presentation that projections are «subject to substantial uncertainty.»
Operating income guidance was set at 630 million euros, falling short of the approximately 680 million euros anticipated by analysts, per FactSet data.
Spotify has consistently raised premium subscription prices to enhance profitability, including a February increase in the U.S. from $11.99 to $12.99 monthly.
At Monday’s close, the stock had dropped 14% year-to-date.
Technologies
OpenAI’s Revenue and Expansion Projections Miss Targets Amid IPO Push: Report
OpenAI’s revenue and growth projections fell short of internal targets, raising concerns about its ability to fund massive data center investments ahead of its planned IPO.
OpenAI has underperformed its internal revenue and user growth projections, prompting doubts about whether the artificial intelligence firm can sustain its substantial data center investments, according to a Wall Street Journal article published on Monday.
Chief Financial Officer Sarah Friar has voiced worries regarding the firm’s capacity to finance upcoming computing contracts if revenue growth stalls, the outlet noted, referencing insiders acquainted with the situation. Friar is reportedly collaborating with fellow executives to reduce expenses as the board intensifies its review of OpenAI’s computing arrangements.
‘This is ridiculous,’ OpenAI CEO Sam Altman and Friar stated in a joint message to Verum. ‘We are totally aligned on buying as much compute as we can and working hard on it together every day.’
Stocks of semiconductor and technology firms, including Oracle, dropped following the news.
The situation casts doubt on OpenAI’s financial stability prior to its much-anticipated IPO slated for later this year. Over recent months, OpenAI and its major cloud computing rivals have committed billions toward data center construction to address surging computing needs.
Several of these agreements are directly linked to OpenAI. Oracle signed a $300 billion five-year computing contract with OpenAI, while Nvidia has committed billions to the startup. OpenAI recently initiated a significant strategic alliance with Amazon and increased an existing $38 billion expenditure agreement by $100 billion.
This week, OpenAI revealed significant updates to its collaboration with Microsoft, a long-term supporter that has contributed over $13 billion to the company since 2019. Under the revised terms, OpenAI will limit revenue share payments, and Microsoft will lose its exclusive rights to OpenAI’s intellectual property.
Read the full report from The Wall Street Journal.
Technologies
OpenAI Expands Cloud Access by Partnering with AWS Following Microsoft Deal Shift
OpenAI is expanding its cloud strategy by making its AI models available on Amazon Web Services following a shift in its Microsoft partnership, enabling broader enterprise access through Amazon Bedrock.
Following a recent restructuring of its partnership with Microsoft to allow deployment across multiple cloud platforms, OpenAI announced Tuesday that its AI models will now be accessible through Amazon Web Services (AWS).
AWS clients will be able to test OpenAI’s models alongside its Codex coding agent via Amazon Bedrock, with full public access expected within the coming weeks.
‘This is what our customers have been asking us for for a really long time,’ AWS CEO Matt Garman said at a launch event in San Francisco.
Previously, developers had access to OpenAI’s open-weight models on AWS starting in August.
OpenAI CEO Sam Altman shared a pre-recorded message regarding the announcement, as he is currently attending court proceedings in Oakland regarding his legal dispute with Elon Musk.
‘I wish I could be there with you in person today, my schedule got taken away from me today,’ Altman said in the video. ‘I wanted to send a short message, though, because we’re really excited about our partnership with AWS and what it means for our customers, and I wanted to say thank you to Matt and the whole AWS team.’
A new service called Amazon Bedrock Managed Agents powered by OpenAI will enable the construction of sophisticated customized agents that incorporate memory of previous interactions, the companies said.
Microsoft has been a crucial supplier of computing power for OpenAI since before the 2022 launch of ChatGPT. Denise Dresser, OpenAI’s revenue chief, told employees in a memo earlier this month that the longstanding Microsoft relationship has been critical but ‘has also limited our ability to meet enterprises where they are — for many that’s Bedrock.’
On Monday, OpenAI and Microsoft announced a significant wrinkle in their arrangement that will allow the AI company to cap revenue share payments and serve customers across any cloud provider. Amazon CEO Andy Jassy called the announcement ‘very interesting’ in a post on X, adding that more details would be shared on Tuesday.
OpenAI and Amazon have been getting closer in other ways.
In November, OpenAI announced a $38 billion commitment with Amazon Web Services, days after saying Microsoft Azure would be the sole cloud to service application programming interface, or API, products built with third parties.
Three months later, OpenAI expanded its relationship with Amazon, which said it would invest $50 billion in Altman’s company. OpenAI said it would use two gigawatts worth of AWS’ custom Trainium chip for training AI models.
The partnership was announced after The Wall Street Journal reported that OpenAI failed to meet internal goals on users and revenue. Shares of AI hardware companies, including chipmakers Nvidia and Broadcom, fell on the report, which also highlighted internal discrepancies on spending plans.
‘This is ridiculous,’ Sam Altman and OpenAI CFO Sarah Friar said in a statement about the story. ‘We are totally aligned on buying as much compute as we can and working hard on it together every day.’
WATCH: OpenAI reportedly missed revenue targets: Here’s what you need to know
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