Technologies
AI Chatbots Are Making People All Think the Same, Study Says
A new paper argues that humans are losing varied ways of thinking due to the use of chatbots, and that’s concerning.
Part of what makes us human is the unique ways we think and solve problems. But using large language models like ChatGPT might be eroding this uniqueness and leading humans to think and communicate the same way, according to a group of scientists and psychologists who have co-authored a new opinion paper.
«Individuals differ in how they write, reason, and view the world,» Zhivar Sourati, a computer scientist of the University of Southern California and first author for the paper, said in a statement.
«When these differences are mediated by the same LLMs, their distinct linguistic style, perspective and reasoning strategies become homogenized, producing standardized expressions and thoughts across users,» Sourati continued.
The paper, published Wednesday in the journal Trends in Cognitive Sciences, examines how hundreds of millions of people worldwide use the same handful of chatbots and what that means for our individuality.
Thinking inside the box
Pew Research found that one-third of all Americans used ChatGPT last year, double the 2023 figure. And chatbot use is much more common among teens: Two-thirds say they use chatbots, and almost a third use them daily.
Businesses are also going all in on artificial intelligence. Stanford found that 78% of organizations reported using AI in 2024, up from 55% in 2023.
So we’re using AI a lot. But the danger is that we could lose the diversity in the ways we think. The team points out that LLMs generate writing that varies less than what people come up with on their own.
Part of the reason LLMs may be pushing homogenized thought, according to the paper’s authors, is the data used to train them.
«Because LLMs are trained to capture and reproduce statistical regularities in their training data, which often overrepresent dominant languages and ideologies, their outputs often mirror a narrow and skewed slice of human experience,» Sourati says.
Why diverse thinking matters
There’s a good reason why the authors warn against this trend. Homogenized thought reduces pluralism, which is essentially the idea that multiple perspectives are good for society as a whole.
«This value of pluralism is rooted in the long-held principle that sound judgment requires exposure to varied thought,» the authors write in the paper. «Unchecked, this homogenization risks flattening the cognitive landscapes that drive collective intelligence and adaptability,»
So we use different ways of thinking to figure out more solutions to a problem. If we lose the ability to think and communicate differently, it could affect how we adapt to new situations.
«The concern is not just that LLMs shape how people write or speak, but that they subtly redefine what counts as credible speech, correct perspective, or even good reasoning,» Sourati says.
The authors also say that this trend even impacts people who don’t use chatbots.
«If a lot of people around me are thinking and speaking in a certain way, and I do things differently, I would feel a pressure to align with them, because it would seem like a more credible or socially acceptable way of expressing my ideas,» Sourati says.
Technologies
Google races to put Gemini at the center of Android before Apple’s AI reboot
Google is using its latest Android rollout to position Gemini as the AI layer across phones, Chrome, laptops and cars.
Google is using its latest Android rollout to make Gemini less of a chatbot and more of an operating layer across the phone, browser, car and laptop, just weeks before Apple is expected to show its own Gemini-powered Apple Intelligence reboot at WWDC.
Ahead of its Google I/O developer conference next week, the company previewed a number of Android updates, including AI-powered app automation, a smarter version of Chrome on Android, new tools for creators, a redesigned Android Auto experience, and a sweeping set of new security features.
Alphabet is counting on Gemini to help Google compete directly with OpenAI and Anthropic in the market for artificial intelligence models and services, while also serving as the AI backbone across its expansive portfolio of products, including Android. Meanwhile, Gemini is powering part of Apple’s new AI strategy, giving Google a role in the iPhone maker’s reset even as it races to prove its own version of personal AI on the phone is further along.
Sameer Samat, who oversees Google’s Android ecosystem, told CNBC that Google is rebuilding parts of Android around Gemini Intelligence to help users complete everyday tasks more easily.
“We’re transitioning from an operating system to an intelligence system,” he said.
As part of Tuesday’s announcements. Google said Gemini Intelligence will be able to move across apps, understand what’s on the screen and complete tasks that would normally require a user to jump between multiple services. That means Android is moving beyond the traditional assistant model, where users ask a question and get an answer, and acting more like an agent.
For instance, Google says Gemini can pull relevant information from Gmail, build shopping carts and book reservations. Samat gave the example of asking Gemini to look at the guest list for a barbecue, build a menu, add ingredients to an Instacart list and return for approval before checkout.
A big concern surrounding agentic AI involves software taking action on a user’s behalf without permissions. Samat said Gemini will come back to the user before completing a transaction, adding, “the human is always in the loop.”
Four months after announcing its Gemini deal with Google, Apple is under pressure to show a more capable version of Apple Intelligence, which has been a relative laggard on the market. Apple has long framed privacy, hardware integration and control of the user experience as its advantages.
Google’s Android push is designed to show it can bring AI deeper into the device experience while still giving users control over what Gemini can see, where it can act and when it needs confirmation.
The app automation features will roll out in waves, starting with the latest Samsung Galaxy and Google Pixel phones this summer, before expanding across more Android devices, including watches, cars, glasses and laptops later this year.
The company is also redesigning Android Auto around Gemini, turning the car into another major surface for its assistant. Android Auto is in more than 250 million cars, and Google says the new release includes its biggest maps update in a decade and Gemini-powered help with tasks like ordering dinner while driving.
Alphabet’s AI strategy has been embraced by Wall Street, which has pushed the company’s stock price up more than 140% in the past year, compared to Apple’s roughly 40% gain. Investors now want to see how Gemini can become more central to the products people use every day.
WATCH: Alphabet briefly tops Nvidia after report of $200 billion Anthropic cloud deal
Technologies
Waymo recalls 3,800 robotaxis after glitch allowed some vehicles to ‘drive into standing water’
Waymo issued a voluntary recall of about 3,800 of its robotaxis to fix software issues that could allow them to drive into flooded roadways.
Waymo is recalling about 3,800 robotaxis in the U.S. to fix software issues that could allow them to “drive onto a flooded roadway,” according to a letter on the National Highway Traffic Safety Administration’s website.
The voluntary recall is for Waymo vehicles that use the company’s fifth and sixth generation automated driving systems (or ADS), the U.S. auto safety regulator said in the letter posted Tuesday.
Waymo autonomous vehicles in Austin, Texas, were seen on camera driving onto a flooded street and stalling, requiring other drivers to navigate around them. It’s the latest example of a safety-related issue for the Alphabet-owned AV unit that’s rapidly bolstering its fleet of vehicles and entering new U.S. markets.
Waymo has drawn criticism for its vehicles failing to yield to school buses in Austin, and for the performance of its vehicles during widespread power outages in San Francisco in December, when robotaxis halted in traffic, causing gridlock.
The company said in a statement on Tuesday that it’s “identified an area of improvement regarding untraversable flooded lanes specific to higher-speed roadways,” and opted to file a “voluntary software recall” with the NHTSA.
“Waymo provides over half a million trips every week in some of the most challenging driving environments across the U.S., and safety is our primary priority,” the company said.
Waymo added that it’s working on “additional software safeguards” and has put “mitigations” in place, limiting where its robotaxis operate during extreme weather, so that they avoid “areas where flash flooding might occur” in periods of intense rain.
WATCH: Waymo launches new autonomous system in Chinese-made vehicle
Technologies
Qualcomm tumbles 13% as semiconductor stocks retreat from historic AI-fueled surge
Semiconductor equities reversed sharply after a broad AI-driven advance, with Qualcomm suffering its worst day since 2020 amid inflation concerns and rising oil prices.
Semiconductor stocks fell sharply on Tuesday, reversing course after an extensive rally that had expanded the artificial intelligence investment theme well past Nvidia and driven the industry to unprecedented levels.
Qualcomm plunged 13% and was on track for its steepest single-day decline since 2020. Intel shed 8%, while On Semiconductor and Skyworks Solutions each lost more than 6%. The iShares Semiconductor ETF, which benchmarks the overall sector, fell 5%.
The sell-off came after a key gauge of consumer prices came in above forecasts, and as conflict in Iran pushed crude oil higher—prompting investors to shift away from riskier assets.
The preceding advance had widened the AI opportunity set beyond longtime industry leader Nvidia, which for much of the past several years had largely carried the market to new peaks on its own.
Explosive appetite for central processing units, along with the graphics processing units that power large language models, has sent chipmakers to all-time highs.
Market participants are wagering that the shift from AI model training to autonomous agents will lift demand for additional AI hardware. Among the beneficiaries are memory chip producers, which are raising prices as supply remains tight.
Micron Technology slid 6%, and Sandisk cratered 8%. Sandisk’s stock has surged more than six times over since January.
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