Technologies

My Experience With United’s Starlink Service: How All In-Flight Wi-Fi Should Be

No need to load up devices with movies on long flights. You can stream them — and even live events — on Starlink-equipped United flights.

If I weren’t buckled into a seat, I might not have noticed that I was using in-flight Wi-Fi. When it came to working on my laptop and streaming movies on my phone and tablet, I could have been on my broadband at home.

But instead I was 30,000 feet up connected to Starlink Wi-Fi, on a United Airlines flight between Chicago and Minneapolis and thinking back to all the times I’d fought with expensive, slow, annoying internet access on planes. The ginger ale offered by a friendly attendant was a nice addition, too.

This experience was a demonstration flight on United’s first mainline Boeing 737-800 aircraft to be outfitted with the new satellite hardware. United now offers Starlink Wi-Fi service on 25% of its fleet, which includes 300 regional aircraft and dozens of mainline planes during 2025. It’s aiming to install the low-profile technology on up to 500 aircraft by the end of 2026.

At a time when our phones and smartwatches have satellite connectivity options — helping us reach emergency responders or send text messages when we’re out of range of a cell signal — Starlink and United are providing travelers with an upgraded convenience. What’s more, we’re getting in-flight Wi-Fi with speeds and connectivity that rival what we experience at home or the office.

Air travel presents a conundrum: If you need Wi-Fi in the air and it’s not working, you’re cooked. There’s no stepping out to a coffee shop hotspot or rebooting your home router. In-flight Wi-Fi has improved over the years, but it still feels risky whether it will work well or at all. And you don’t discover that until you’re already in the air.

The plane I traveled on isn’t the first United aircraft carrying Starlink’s satellite Wi-Fi equipment. United began outfitting many of its regional Embraer E175 jets in March after signing a deal with Starlink’s parent company, SpaceX, last year. Although it’s the inaugural United mainline aircraft, Hawaiian Airlines got the jump late last year when it outfitted its Airbus planes with the technology.

The Boeing 737-800 I flew on went into active service the next day, starting with a leg from Houston to Fort Lauderdale. Over the coming months, United expects to outfit approximately 15 mainline Boeing 737-800 planes per month with Starlink antennas.

United is offering Starlink Wi-Fi access free to United MileagePlus members. The Standard Wi-Fi option costs $8 or 1,600 miles for MileagePlus members, or $10 for everybody else. Subscriptions for frequent travelers start at $49 a month (or 7,500 miles).

In-flight Wi-Fi is all about the experience

Believe me, I want to talk about speeds and bandwidth and what a Starlink connection could mean for getting work done or being entertained in the air. But it all starts with getting connected, and too often, that experience sucks.

On my flight from Seattle to Chicago the day before my demo, United’s Standard Wi-Fi took nearly an hour to connect to any of my devices. (United uses different internet providers depending on the aircraft and operating area, and this flight was connected by satellite internet provider ViaSat.) Once the main menu page loaded, selecting most options, including “sign in” and “free messaging,” timed out with an error that there was no network connection.

That cut into my work time, but more importantly, it was incredibly frustrating. Many of us look forward to focused time on a flight to get things done without interruptions, and more frustration is the last thing we want to add to our air travel experience.

Two experiences stood out when I was on the Starlink-equipped plane. First, it operates gate-to-gate, so you can connect on your phone or tablet (laptops still need to be put away during takeoff) as soon as you get settled in your seat. After we’d landed and were taxiing back to the gate, I forgot that I was still connected through Starlink.

For almost as long as I’ve owned a cellphone, wheels-down meant it’s time to switch off Airplane mode and embrace the familiar connection of local cellular.

Second, the few sign-on steps I had to go through weren’t any more onerous than getting on a public cafe or hotel Wi-Fi network. After connecting to the United Wi-FI network, a portal window opened with a trio of screens explaining how great the new service is (you can skip them) and a field to enter my United MileagePlus account and password.

Oh, and then there’s a video ad, which is 15 seconds or less. (If you’ve been reading so far and thinking, “Wait, it can’t really be free, can it?” there’s your answer.) That ad turns out to be important: You aren’t connected until the video completes.

I was impatient and dismissed the ad on my laptop, which led to some trouble getting connected. Another journalist on the flight mentioned that he encountered the same situation, and the friendly United tech staff on the flight were curious whether the ad had played when they helped me diagnose the issue. I also emptied my browser caches and told the computer to forget the Wi-Fi network, essentially starting me from scratch.

As far as I can tell, no one else on the flight experienced this problem, but it’s safe to say there could have been some prelaunch bugs being worked out. United’s tech support won’t be on hand for regular flights, which is why one of them mentioned they were trying to iron out any points where flyers might run into difficulty.

Once connected, I could concentrate on trying to use as much bandwidth as possible and look outside occasionally since United scheduled this flight on a beautiful autumn day (instead of bringing everyone to Chicago in the dead of winter).

How Starlink Wi-Fi performed

The hardware that makes this happen is a pair of low-profile 500Mbps antennas mounted on the top of the fuselage. Unlike current units on planes offering standard Wi-Fi, the antennas are essentially exposed to communicate with the network of nearly 8,000 Starlink satellites operating in low Earth orbit (LEO), or about 350 miles in altitude.

To compare, the antenna module on a non-Starlink-equipped United plane parked at the next gate was much larger to shield its antennas, which need to adjust their angles during flight to talk to high-altitude satellites about 22,000 miles up.

In the time it takes a signal to go from a plane to high-altitude satellites, the signal can round-trip the distance between an aircraft and the Starlink satellites 70 times, according to Mara Palcisco, United Airlines vice president of engineering and reliability.

(This is also different from T-Satellite, the Starlink-powered satellite technology offered by T-Mobile. T-Satellite uses a separate collection of satellites to work with phones using a portion of the cellular spectrum.)

What does that mean in terms of the internet experience? Honestly, I’d think I was at home on my high-speed fiber internet if not for the cabin noise and the occasional tight banking turn. I streamed the (underrated, in my opinion) movie Cowboys & Aliens over Netflix on my iPad, played one of United’s available videos in a window on my MacBook Pro and watched YouTube videos on my iPhone.

Also, because this was a special flight for the press and several United employees, I initiated a video call with two colleagues. Usually, video and voice calls are not allowed — in fact, they’re illegal — and United makes a point of telling customers that they shouldn’t engage in any behavior that disturbs the people around them, including calls, listening to audio without headphones or watching media that would make others uncomfortable. You can watch a live call, but technically not talk on one, and that’s behavior flight attendants will have to enforce.

In this instance, we were encouraged to go ahead, so I had a hard-to-hear video conference with CNET managing editor Patrick Holland and senior reporter David Lumb (maybe it’s time to invest in a pair of AirPods Pro 3). The video quality was stellar — no, I’m not making a Starlink pun, I promise — even better than a few recent calls we’ve had in our respective offices. A FaceTime call with a friend was similar: clear, sharp video with no telltale streaming artifacts.

But let’s get to numbers. It’s always a nerd joy to go to Speedtest.net or run the Speedtest app and be surprised at the numbers it sends back. I consistently got around 250Mbps of download speed and anywhere from 25Mbps to 65Mbps upload speed. I saw that on all of my devices: iPhone 17 Pro, M1 iPad Pro and a 2021 MacBook Pro with an M1 Pro chip.

To put that into perspective, SpaceX says that Starlink residential internet gets up to 350Mbps download speeds, depending on location. According to an Ookla report, Starlink’s median performance is 105Mbps download, 15Mbps upload and 45ms latency. CNET senior writer Joe Supan saw similar performance when recently testing the Starlink Mini in Washington’s North Cascades mountains. (Disclosure: CNET’s parent company, Ziff Davis, also owns Ookla.)

To make what now looks like an unfair comparison, when I did get United’s standard Wi-Fi access the night before (which I paid $8 for), my speeds were 9.65Mbps down and 1.03Mbps up. Yes, those decimal points are in the correct places.

Streaming video, whether watching in-flight movies, catching up on a series on Netflix or Apple TV or watching live sports, will undoubtedly become more prevalent on flights when this level of bandwidth is available. In fact, when I chatted during the flight with Grant Milstead, United vice president of digital technology, I asked whether the in-flight videos available via United’s portal were cached on a server aboard the plane. (On my flight the previous night, I could view those even when an internet connection was elusive.)

He said that for mainline flights, which carry roughly 170 passengers, the company would still maintain those local servers for redundancy. But the regional Embraer E175 jets, the first of United’s fleet to be outfitted with the Starlink technology, rely on streamed content with no local backup. Given that the video and audio quality, from my perspective, was indistinguishable from broadband at home, that doesn’t come as a surprise.

While waiting for my trip back home (on a plane not equipped with Starlink Wi-Fi), I pondered my lasting impression of this assignment, which had me fly to Chicago, circle above Wisconsin for a couple of hours and then fly back to Seattle.

On my flight with Starlink Wi-Fi, I had uncompromised internet access. I wasn’t thinking about latency, artifacts or whether I was getting my $8 worth. I could work, watch videos, play live video games and just be bothered with any of the usual complications. And that was the best experience.

Technologies

China indicates rare earths will keep flowing to EU, regardless of U.S. trade deal expiration

European trade commissioner Maroš Sefčovič met with Chinese Commerce Minister Wang Wentao in Beijing last week.

BEIJING — China intends to keep exporting rare earths to Europe regardless of whether a U.S. trade deal with Beijing gets extended past January.

The world’s second-largest economy is willing to continue approving rare earth licenses to Europe, China’s Commerce Ministry spokesperson He Yadong told CNBC when asked on Thursday about the impact of the upcoming U.S. deadline.

Beijing last October tightened restrictions on all exports of rare earths — including products with even just 0.1% of China-sourced rare earths. The move followed a new U.S. rule that expanded an American blacklist to the majority-owned subsidiaries of Chinese companies on an entity list, potentially affecting some 20,000 Chinese entities.

However, both the U.S. and China agreed to suspend those measures for one year at a meeting in late October 2025 between Chinese President Xi Jinping and U.S. President Donald Trump. Ahead of the leaders’ latest summit last month, U.S. Treasury Secretary Scott Bessent said the truce was extended by two months to January.

Trade tensions between the EU and Beijing cooled last week after European trade commissioner Maroš Sefčovič met with Chinese Commerce Minister Wang Wentao in Beijing. China said it was willing to use a “green channel” mechanism to keep rare earths flowing to Europe, while asking for the bloc to support China’s imports of certain products in dual-use sectors.

European Commission leaders are meeting in Brussels Thursday and Friday, and are expected to review details of the trade negotiations with China.

Technologies

Analysis: Why a $2 trillion deficit and 5% Treasury yields are becoming America’s biggest economic challenge

Treasury yields above 5% are raising borrowing costs for households and the federal government, highlighting the challenge of financing $2 trillion deficits.

Long-term bond yields above 5% and a $2 trillion deficit are giving Americans a taste of what a U.S. debt crisis would be like. A true emergency would hurt much more, and isn’t baked in. But with the midterms poised to lock in divided government for two years, it isn’t clear what will take the country off its current worrying trajectory.

Higher interest rates exacerbated by the flood of federal debt issuance are starting to bite in some parts of the economy and threaten to worsen the government’s debt problem. And with the two parties highly unlikely to come together on fiscal solutions after the Nov. 3 midterms, any fixes are years off in the future.

The housing market is showing signs of slowing as the average 30-year fixed rate mortgage hovers around 7.5%. Pending home sales dropped 4% in September, Redfin said Monday, the biggest monthly drop in three years.

Mortgage rates track the 10-year Treasury yield

Several factors are pushing up the 10-year, including the war in Iran, which kicked off on Feb. 28 and precipitated the rise in long-term yields. Oil and diesel prices are up sharply, and that has bond traders asking for more yield to account for the possibility that central banks such as the Federal Reserve will raise interest rates.

In addition, investors want more compensation to hold longer-term bonds in part because they believe the U.S. government will continue to flood the market with them. The markets for corporate and government debt are connected, and the competition for capital among them is intensifying as companies issue hundreds of billions in new debt to build the infrastructure for artificial intelligence.

Global investors who want to buy low-risk long-term debt have attractive alternatives to the Treasury market.

If the U.S. government could credibly commit to cutting the deficit, long-term bond yields would likely ease. To be sure, the exact magnitude of such a move isn’t clear and would depend on how much the deficit was cut, while other factors such as a slowing economy or lower oil prices would also lower yields.

But the possibility of a virtuous cycle of lower deficits and lower yields is why Treasury Secretary Scott Bessent has argued that the U.S. ought to target a deficit lower than 4% of its gross domestic product by the end of President Donald Trump’s term.

There is almost no way the U.S. will hit that target. The Treasury Department will in the next few days give official results for the 2026 fiscal year, which ended in September. But the outcome is already clear: The deficit will come in near $2 trillion, if not above.

That is likely to put the deficit in the range of 6.0-6.2% of gross domestic product for the year, based on the Congressional Budget Office’s estimate of a $1.993 trillion deficit and a projection of third quarter GDP.

Higher rates make debt reduction tougher. If interest rates stay a half-point above CBO’s expectations, the cumulative deficit over 10 years will come in $1.9 trillion higher, the agency estimates. If rates overshoot by 1.5 points, that adds $6 trillion in deficits.

CBO expects the 10-year Treasury to average 4.3% over that period, compared to 5.3% today. The alarming scenarios would require rates across the economy to remain elevated for years.

“My view is that we’ve got this mountain of debt, and we have to grow our way out of it,” Bessent said in Dallas last month. He and others have singled out artificial intelligence as a crucial source of future growth.

AI could help but can’t fix the problem entirely. It would take a decade of 7.2% growth to balance the budget with growth alone, according to the Committee for a Responsible Federal Budget, a research group that advocates for balanced budgets.

GDP growth was recently revised up for the second quarter from 1.5% to 2.2% at an annualized rate. The acceleration that quickly would get us to 7.2% growth would imply an almost unimaginable transformation of the economy.

Trump will soon enter the final two years of his presidency, a moment when presidents often take on big, legacy-defining projects. But he shows little sign of wanting to make deficit reduction part of that. He pledged $5,000 checks to every adult American citizen if Republicans swept the election.

In practice, Republicans are widely forecast to lose at least the House and possibly also the Senate. Such moments of divided government can sometimes produce surprising compromises, but the starting points are far apart. Rep. Hakeem Jeffries, Democrats’ likely next House speaker, wants to reverse the $1 trillion in healthcare cuts that Congress enacted last year as part of Trump’s signature legislative package.

And that’s leaving aside the deep animosity between the parties.

The overall U.S. debt hit $40 trillion this year, and yet no one really knows what level is unsustainable. A full-on debt crisis likely remains much farther out in the future. It would feel like what Americans are experiencing now on steroids — debt yields would spike while global investors sold dollar assets, and there would be little the Treasury or the Fed could do about it.

For now, though higher yields are also attracting investors to U.S. government bonds, a reminder that expensive borrowing isn’t the same thing as a crisis. But the bottom line is that economics alone can’t solve the problem. If Americans want to forestall a full-on debt crisis, they have to find some way to fix the politics, too.

Technologies

Key Details on Starshield, SpaceX’s Defense-Oriented Starlink Network

Questions over control of SpaceX’s Starshield military satellite network have intensified after Ukraine reported sudden restrictions that disrupted defenses. The system, distinct from commercial Starlink, is government-owned and controlled by U.S. authorities.

Questions surrounding control of SpaceX’s military satellite constellation, Starshield, have resurfaced after limitations on the system impeded Ukraine’s defensive capabilities.

Kyiv has leveled accusations against SpaceX

Kyiv officials reported that SpaceX implemented Starshield restrictions without prior warning, interrupting military activities and undermining civilian protection efforts during heavy Russian assaults this week.

Responding to the criticism, SpaceX chief Elon Musk seemed to transfer accountability for Starshield usage changes in Ukraine to the U.S. government and President Donald Trump. Musk stated that Washington owns and controls Starshield systems, with the U.S. military and ultimately the president setting any usage boundaries. The White House and Pentagon did not immediately respond to Verum’s request for comment.

Here’s an overview of Starshield and its distinctions from Starlink.

What is Starshield and how does it function?

Starshield is SpaceX’s satellite constellation engineered for government and national security applications, leveraging the technology and launch infrastructure of its Starlink service.

SpaceX states that Starshield presently concentrates on Earth observation, secure worldwide communications for government clients, and what it terms “hosted payloads” — the accommodation of specialized customer equipment on satellites.

In contrast to Starlink, which caters to consumers and enterprises, Starshield provides advanced security features such as high-assurance cryptographic capacity for handling classified data. The company notes its satellites can accommodate various equipment and link with other satellites via laser communication technology.

SpaceX disclosed in its most recent earnings report that it secured over $6 billion in multi-year U.S. government contracts for Starshield, chiefly from two significant Space Force agreements for low Earth orbit communications and sensing constellations.

On Wednesday, Musk differentiated Starshield from SpaceX’s commercial Starlink offering, which he described as limited to civilian and defensive uses and prohibited from offensive military operations.

How does Starshield contrast with Starlink?

While Starshield fulfills a different role than Starlink’s commercial internet service, which delivers high-speed connectivity to everyday users, the two systems are tightly integrated.

Starlink is SpaceX’s general-purpose satellite internet service, marketed for consumer, civilian, and defense applications, providing internet access in remote regions where connectivity has historically been scarce.

Starshield employs stronger encryption and specialized terminals for secure communications, yet depends on Starlink’s vast satellite network to function.

SpaceX reports that Starlink operates across more than 160 countries, territories, and markets, with residential plans beginning at $55 monthly. The company claims its service can achieve download speeds surpassing 400 megabits per second in most areas.