Technologies
If the Verizon Outage Left Your iPhone Stuck in SOS Mode, Here’s How to Fix It
Even when you’re in an area with good cellular coverage, your iPhone status might read SOS. Here’s what to know.
Did you get caught up in Verizon’s massive outage this week? Millions of customers saw «SOS» at the top of their phone screen instead of the usual graph of connection bars. Verizon has since restored service, but some people are still seeing those three letters or getting spotty reception.
Unfortunately, when the network is down, there’s not a lot you can do to get reconnected — you have to wait for service to resume. But you could also see the same thing with any mobile provider when you venture out of cellular range or even when riding the subway. Still, seeing «SOS» on your iPhone can still make you anxious.
Let’s take a look at what Apple’s Emergency SOS modes are and see what you can do when your iPhone gets stuck in them, even after service is back online.
What exactly are Apple’s Emergency SOS modes?
When you see «SOS» as the status, it refers to a feature on the Apple iPhone (14 and newer) called Emergency SOS via Satellite, which lets you contact emergency services and share your location with them, even if you don’t have cellular network service. It’s a way to stay connected even when you’re out of coverage areas. For example, if you’re hiking in a remote wilderness and get injured, you can still contact emergency services.
Emergency SOS via Satellite is a separate feature from another feature on every iPhone, called simply Emergency SOS. That one requires an active service connection and calls your local emergency number, and shares your location information with emergency services.
So what’s the problem with SOS mode?
Once your iPhone loses service and enters its SOS mode, your device may struggle to reconnect to your network, even if you’re back in an area with service. You might notice that someone else in the area has service while you don’t, or vice versa. Fortunately, there are several ways to address this issue.
Read more: Best iPhone in 2026
What to do if you’re stuck in SOS mode
According to Apple, if you see «SOS» or «SOS only» in the status bar, you can do the following to help your device find a cellular network:
- Make sure that you’re in an area with cellular network coverage. You can check in with people around you who appear to have service or verify with your service provider.
- Turn your cellular data off and on. Go to Settings > Cellular and toggle Cellular Data on and off.
- Restart your iPhone. On the iPhone X and later models, hold either of the volume buttons and the side button until the power off slider appears, and then drag the slider. Wait 30 seconds, then press and hold the side button to turn your iPhone back on. If you have an older iPhone model, here’s how to restart it.
- Check for a carrier settings update. Your carrier may send out a carrier settings update to improve your cellular network connectivity and performance. As long as you’re connected to the internet, go to Settings > General > About and check to see if an update is available.
- Turn your cellular line off and on. Go to Settings > Cellular > your phone number and toggle your cellular line on and off. If you’re not using an eSIM, remove the SIM card from your phone and reinsert it.
- Update your iPhone. If the software has a bug, it may be causing issues with your cellular service. To check for a software update, go to Settings > General > Software Update. You’ll need internet for this to work, so Wi-Fi would be your only option if you can’t connect to cellular.
- Reset your network settings. WARNING: This will reset all your Wi-Fi networks and passwords, cellular settings, and VPN settings. Only do this if you’ve tried all of the above first. If you’re fine with that, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
Lastly, if network connection issues persist, Apple suggests contacting your phone carrier to determine if there are any issues with your carrier or account that could be affecting your service, such as another outage in your area or an unpaid account.
Technologies
Google races to put Gemini at the center of Android before Apple’s AI reboot
Google is using its latest Android rollout to position Gemini as the AI layer across phones, Chrome, laptops and cars.
Google is using its latest Android rollout to make Gemini less of a chatbot and more of an operating layer across the phone, browser, car and laptop, just weeks before Apple is expected to show its own Gemini-powered Apple Intelligence reboot at WWDC.
Ahead of its Google I/O developer conference next week, the company previewed a number of Android updates, including AI-powered app automation, a smarter version of Chrome on Android, new tools for creators, a redesigned Android Auto experience, and a sweeping set of new security features.
Alphabet is counting on Gemini to help Google compete directly with OpenAI and Anthropic in the market for artificial intelligence models and services, while also serving as the AI backbone across its expansive portfolio of products, including Android. Meanwhile, Gemini is powering part of Apple’s new AI strategy, giving Google a role in the iPhone maker’s reset even as it races to prove its own version of personal AI on the phone is further along.
Sameer Samat, who oversees Google’s Android ecosystem, told CNBC that Google is rebuilding parts of Android around Gemini Intelligence to help users complete everyday tasks more easily.
“We’re transitioning from an operating system to an intelligence system,” he said.
As part of Tuesday’s announcements. Google said Gemini Intelligence will be able to move across apps, understand what’s on the screen and complete tasks that would normally require a user to jump between multiple services. That means Android is moving beyond the traditional assistant model, where users ask a question and get an answer, and acting more like an agent.
For instance, Google says Gemini can pull relevant information from Gmail, build shopping carts and book reservations. Samat gave the example of asking Gemini to look at the guest list for a barbecue, build a menu, add ingredients to an Instacart list and return for approval before checkout.
A big concern surrounding agentic AI involves software taking action on a user’s behalf without permissions. Samat said Gemini will come back to the user before completing a transaction, adding, “the human is always in the loop.”
Four months after announcing its Gemini deal with Google, Apple is under pressure to show a more capable version of Apple Intelligence, which has been a relative laggard on the market. Apple has long framed privacy, hardware integration and control of the user experience as its advantages.
Google’s Android push is designed to show it can bring AI deeper into the device experience while still giving users control over what Gemini can see, where it can act and when it needs confirmation.
The app automation features will roll out in waves, starting with the latest Samsung Galaxy and Google Pixel phones this summer, before expanding across more Android devices, including watches, cars, glasses and laptops later this year.
The company is also redesigning Android Auto around Gemini, turning the car into another major surface for its assistant. Android Auto is in more than 250 million cars, and Google says the new release includes its biggest maps update in a decade and Gemini-powered help with tasks like ordering dinner while driving.
Alphabet’s AI strategy has been embraced by Wall Street, which has pushed the company’s stock price up more than 140% in the past year, compared to Apple’s roughly 40% gain. Investors now want to see how Gemini can become more central to the products people use every day.
WATCH: Alphabet briefly tops Nvidia after report of $200 billion Anthropic cloud deal
Technologies
Waymo recalls 3,800 robotaxis after glitch allowed some vehicles to ‘drive into standing water’
Waymo issued a voluntary recall of about 3,800 of its robotaxis to fix software issues that could allow them to drive into flooded roadways.
Waymo is recalling about 3,800 robotaxis in the U.S. to fix software issues that could allow them to “drive onto a flooded roadway,” according to a letter on the National Highway Traffic Safety Administration’s website.
The voluntary recall is for Waymo vehicles that use the company’s fifth and sixth generation automated driving systems (or ADS), the U.S. auto safety regulator said in the letter posted Tuesday.
Waymo autonomous vehicles in Austin, Texas, were seen on camera driving onto a flooded street and stalling, requiring other drivers to navigate around them. It’s the latest example of a safety-related issue for the Alphabet-owned AV unit that’s rapidly bolstering its fleet of vehicles and entering new U.S. markets.
Waymo has drawn criticism for its vehicles failing to yield to school buses in Austin, and for the performance of its vehicles during widespread power outages in San Francisco in December, when robotaxis halted in traffic, causing gridlock.
The company said in a statement on Tuesday that it’s “identified an area of improvement regarding untraversable flooded lanes specific to higher-speed roadways,” and opted to file a “voluntary software recall” with the NHTSA.
“Waymo provides over half a million trips every week in some of the most challenging driving environments across the U.S., and safety is our primary priority,” the company said.
Waymo added that it’s working on “additional software safeguards” and has put “mitigations” in place, limiting where its robotaxis operate during extreme weather, so that they avoid “areas where flash flooding might occur” in periods of intense rain.
WATCH: Waymo launches new autonomous system in Chinese-made vehicle
Technologies
Qualcomm tumbles 13% as semiconductor stocks retreat from historic AI-fueled surge
Semiconductor equities reversed sharply after a broad AI-driven advance, with Qualcomm suffering its worst day since 2020 amid inflation concerns and rising oil prices.
Semiconductor stocks fell sharply on Tuesday, reversing course after an extensive rally that had expanded the artificial intelligence investment theme well past Nvidia and driven the industry to unprecedented levels.
Qualcomm plunged 13% and was on track for its steepest single-day decline since 2020. Intel shed 8%, while On Semiconductor and Skyworks Solutions each lost more than 6%. The iShares Semiconductor ETF, which benchmarks the overall sector, fell 5%.
The sell-off came after a key gauge of consumer prices came in above forecasts, and as conflict in Iran pushed crude oil higher—prompting investors to shift away from riskier assets.
The preceding advance had widened the AI opportunity set beyond longtime industry leader Nvidia, which for much of the past several years had largely carried the market to new peaks on its own.
Explosive appetite for central processing units, along with the graphics processing units that power large language models, has sent chipmakers to all-time highs.
Market participants are wagering that the shift from AI model training to autonomous agents will lift demand for additional AI hardware. Among the beneficiaries are memory chip producers, which are raising prices as supply remains tight.
Micron Technology slid 6%, and Sandisk cratered 8%. Sandisk’s stock has surged more than six times over since January.
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