Technologies

If the Verizon Outage Left Your iPhone Stuck in SOS Mode, Here’s How to Fix It

Even when you’re in an area with good cellular coverage, your iPhone status might read SOS. Here’s what to know.

Did you get caught up in Verizon’s massive outage this week? Millions of customers saw «SOS» at the top of their phone screen instead of the usual graph of connection bars. Verizon has since restored service, but some people are still seeing those three letters or getting spotty reception.

Unfortunately, when the network is down, there’s not a lot you can do to get reconnected — you have to wait for service to resume. But you could also see the same thing with any mobile provider when you venture out of cellular range or even when riding the subway. Still, seeing «SOS» on your iPhone can still make you anxious.

Let’s take a look at what Apple’s Emergency SOS modes are and see what you can do when your iPhone gets stuck in them, even after service is back online.

What exactly are Apple’s Emergency SOS modes?

When you see «SOS» as the status, it refers to a feature on the Apple iPhone (14 and newer) called Emergency SOS via Satellite, which lets you contact emergency services and share your location with them, even if you don’t have cellular network service. It’s a way to stay connected even when you’re out of coverage areas. For example, if you’re hiking in a remote wilderness and get injured, you can still contact emergency services.

Emergency SOS via Satellite is a separate feature from another feature on every iPhone, called simply Emergency SOS. That one requires an active service connection and calls your local emergency number, and shares your location information with emergency services.

So what’s the problem with SOS mode?

Once your iPhone loses service and enters its SOS mode, your device may struggle to reconnect to your network, even if you’re back in an area with service. You might notice that someone else in the area has service while you don’t, or vice versa. Fortunately, there are several ways to address this issue.

Read more: Best iPhone in 2026

What to do if you’re stuck in SOS mode

According to Apple, if you see «SOS» or «SOS only» in the status bar, you can do the following to help your device find a cellular network:

Make sure that you’re in an area with cellular network coverage. You can check in with people around you who appear to have service or verify with your service provider.
Turn your cellular data off and on. Go to Settings > Cellular and toggle Cellular Data on and off.
Restart your iPhone. On the iPhone X and later models, hold either of the volume buttons and the side button until the power off slider appears, and then drag the slider. Wait 30 seconds, then press and hold the side button to turn your iPhone back on. If you have an older iPhone model, here’s how to restart it.
Check for a carrier settings update. Your carrier may send out a carrier settings update to improve your cellular network connectivity and performance. As long as you’re connected to the internet, go to Settings > General > About and check to see if an update is available.
Turn your cellular line off and on. Go to Settings > Cellular > your phone number and toggle your cellular line on and off. If you’re not using an eSIM, remove the SIM card from your phone and reinsert it.
Update your iPhone. If the software has a bug, it may be causing issues with your cellular service. To check for a software update, go to Settings > General > Software Update. You’ll need internet for this to work, so Wi-Fi would be your only option if you can’t connect to cellular.
Reset your network settings. WARNING: This will reset all your Wi-Fi networks and passwords, cellular settings, and VPN settings. Only do this if you’ve tried all of the above first. If you’re fine with that, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

Lastly, if network connection issues persist, Apple suggests contacting your phone carrier to determine if there are any issues with your carrier or account that could be affecting your service, such as another outage in your area or an unpaid account.

Technologies

SXSW 2026 Updates: What We Expect on Tech and Culture From Austin

Technologies

Uber May Soon Let You Book a Zoox Robotaxi in Las Vegas and LA

Amazon-owned Zoox hopes to start offering paid robotaxi rides to regular riders sometime this year. Right now, the rides are free.

No steering wheel, no pedals, no problem. Zoox announced Wednesday that it’s partnering with Uber to make its robotaxis available on the ride-hailing company’s app in Las Vegas and Los Angeles, pending US government approval.

The multiyear partnership, announced by Zoox and Uber on Wednesday, would enable Uber customers to get rides on Zoox robotaxis in Vegas this summer and in LA in 2027. After the partnership launches, the app will match riders with robotaxis on eligible trips, Uber said in a statement. Zoox will also offer rides on its robotaxis through its own app, so customers can use either the Uber or Zoox app to ride in the vehicles.

Uber CEO Dara Khosrowshahi called Zoox an «ideal partner» in a statement.

«The Zoox robotaxi is unlike any othervehicle on the planet — it was purpose-built from the ground up to deliveran extraordinary experience,» Khosrowshahi said. «Zoox’scommitment to safety and their advanced autonomous driving technology makethem an ideal partner. We’re thrilled to work together to introduce moreriders to the future of mobility.»

Zoox, founded in 2014 and acquired by Amazon in 2020, currently offers free rides in Las Vegas and San Francisco during its demonstration phase of service. The company said its robotaxis have logged more than 1 million miles for more than 300,000 riders.

Zoox is also conducting tests in six other cities — Seattle, Miami, Los Angeles, Atlanta, Washington, DC, and Austin, Texas — and announced earlier this week that Dallas and Phoenix are next. Only people in San Francisco and Las Vegas can currently get test rides through the Zoox app.

«We’re taking a measured, step-by-step approach by starting small, learning quickly, and scaling responsibly,» Zoox said in its announcement Wednesday. «This partnership with Uber will mirror that approach, beginning with a controlled deployment with the potential to expand as we refine our operations, technology, and customer experience.»

No steering wheel

The Zoox is a fully autonomous vehicle that can carry up to four passengers (PDF). It has no steering wheel, no accelerator or brake pedals, and is bidirectional, meaning it can go forward and reverse by simply switching which end of the car is considered the front. There are touchscreens and emergency call buttons. Zoox had early issues with erratic braking that caused injuries and a crash, but addressed the issue through software updates during the ensuing investigation by the National Highway Traffic Safety Administration.

CNET’s Abrar Al-Heeti caught a ride in a Zoox in Las Vegas. She said she felt «oddly at ease as I watch a stream of cars, chain restaurants and desert landscape flash past the windows.»

Before it can start making money on its robotaxi rides, Zoox must get an exemption from the Federal Motor Vehicle Safety Standards. NHTSA is now accepting public comments on Zoox’s application for the exemption — you can post a comment here until April 10.

Zoox is seeking eight federal vehicle safety exemptions, including from rules requiring windshield wipers and windshield defrosting systems, TechCrunch reported.

Waymo is currently the main player in the US robotaxi market, with fully autonomous service in 10 US cities. But several other companies are looking to ramp up their self-driving presence this year, including Zoox, Tesla and Uber. That market expansion aligns with a Goldman Sachs forecast that more than 35,000 robotaxis will operate in the US in 2030, up from 1,500 currently. That would represent 8% of the rideshare market, with traditional human-driven rideshare comprising the other 92%.

Uber has partnerships with 25 other robotaxi services around the world, primarily Waymo — you can use the Uber app to get Waymo rides in Atlanta and Austin — and China’s Baidu, which will be testing self-driving rides in London this year.

Technologies

Today’s NYT Connections Hints, Answers and Help for March 12, #1005

Here are some hints and the answers for the NYT Connections puzzle for March 12 No.1,005.

Looking for the most recent Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections: Sports Edition and Strands puzzles.

I spotted a couple of the categories in today’s NYT Connections puzzle, but the fact that I don’t take a lot of gym classes hurt my knowledge. You avid exercisers will have an advantage today. Read on for clues and today’s Connections answers.

The Times has a Connections Bot, like the one for Wordle. Go there after you play to receive a numeric score and to have the program analyze your answers. Players who are registered with the Times Games section can now nerd out by following their progress, including the number of puzzles completed, win rate, number of times they nabbed a perfect score and their win streak.

Read more: Hints, Tips and Strategies to Help You Win at NYT Connections Every Time

Hints for today’s Connections groups

Here are four hints for the groupings in today’s Connections puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Beach time.

Green group hint: This way, then that way.

Blue group hint: Workout time.

Purple group hint: Chirp!