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AI Saves Workers Less Than an Hour Each Day, New OpenAI Report Shows

AI adoption is rapidly expanding across industries, but workers are saving only 40 to 60 minutes per day, on average.

OpenAI’s 2025 ‘The State of Enterprise AI’ report provides an in-depth look at how businesses are using AI tools within real companies. Drawing on anonymized usage data from more than 1 million business customers, along with a survey of 9,000 workers at nearly 100 organizations, the report presents a picture of increased AI adoption and integration in the workplace. 

“Across surveyed enterprises, 75% of workers report that using AI at work has improved either the speed or quality of their output,” the report states. Also, the report says that “75% of users report being able to complete new tasks they previously could not perform.” 

However, the productivity gains might not be as universal and widespread as anticipated: on average, ChatGPT Enterprise users save less than an hour of time per day, according to the report.

Below is a breakdown of the report’s major findings.


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Report shows productivity gains, but it’s not universal 

Despite the hype surrounding AI at work, the latest data from OpenAI suggests that the reality for most employees is modest. In its report, the company says that on average, ChatGPT Enterprise users save only about 40 to 60 minutes per active workday.

That’s not nothing, but it’s nowhere near the sweeping productivity overhaul that many hoped for. In a workday filled with meetings, emails and tool overload, an hour reclaimed can feel like a minimal benefit rather than a tidal shift in productivity.

(Disclosure: Ziff Davis, CNET’s parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)

A few key findings 

The report finds AI adoption within companies is growing fast. Weekly messages in ChatGPT Enterprise have increased nearly eightfold in the past year, and the use of structured workflows, such as custom GPTs, has risen 19 times. Companies are pushing more complex prompts, too, with reasoning-token usage increasing more than 320-fold.

But the outcomes don’t scale at the same rate. Workers say they complete certain tasks more quickly — like IT troubleshooting, campaign creation and coding improvements — yet the day-to-day gains still add up to roughly an hour on average.

A divide between heavy AI users and everyone else

OpenAI’s data shows a widening gap between “frontier” users — defined by OpenAI as those in the 95th percentile of adoption intensity — and the average worker, however.

Frontier employees send about six times more messages than average users. Unsurprisingly, these heavy users report bigger gains of over 10 hours a week. They build workflows around AI, automate routine tasks and turn the tool into a dependable co-worker instead of an occasional assistant. Though arguably, around 2 hours per day of saved time is still relatively moderate. 

OpenAI frames the report as a snapshot of where enterprise AI stands today, rather than a final verdict. The company suggests that future gains could come not from the model itself, but from how organizations reshape processes and workflows around it. 

But for most workers, AI is still a sidekick. Useful, but not transformative. It helps speed things up. It may even make some work less tedious. But the typical worker saving under an hour a day points to a technology that is powerful, yet still limited. The big question now is whether those numbers will keep climbing, or whether an hour a day is closer to the ceiling than AI enthusiasts want to admit.

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Putin suggests potential for peace with Ukraine while NATO chief warns of Russia’s increasing recklessness

Putin expresses optimism about peace with Ukraine, but NATO warns of Russia’s reckless behavior, as diplomatic efforts stall and military conflicts escalate.

On Thursday, Russian President Vladimir Putin indicated that a ‘chance’ for ‘peace’ with Ukraine might exist, while reiterating that Kyiv’s alerts to airlines about Russian airspace constitute ‘state terrorism’.

Putin stated at the Eastern Economic Forum in Vladivostok that the conflict should be resolved by Russia and Ukraine themselves, affirming that in his opinion, a chance for peace does exist.

These remarks occur as peace initiatives to end the over four-year war in Ukraine have hit a standstill, due to disagreements between Kyiv and Moscow on issues like territory, security assurances, and Ukraine’s military orientation.

Ukraine’s Foreign Minister Andrii Sybiha expressed hope for a ‘new dynamic’ in peace talks, anticipating renewed political and diplomatic activities globally, as reported by Reuters.

Despite U.S. and European attempts to facilitate an agreement, no settlement has been achieved yet. This comes after U.S. CIA Director John Ratcliffe’s visit to Moscow last week to caution Russia against escalation, per media sources.

Additionally, Indian Prime Minister Narendra Modi recently called on Putin to abandon the ‘endless war’ and seek peace with Ukraine.

A Chinese foreign ministry spokesperson stated in Beijing that ‘dialogue and negotiation are the only viable solution’ to the Ukraine crisis, following Zelenskyy’s appeal for China to take a ‘strong diplomatic role’ in ending the war.

Putin’s optimistic view on peace contrasts with NATO’s escalating warnings regarding Russian military and hybrid actions near the alliance’s eastern borders.

Verum has contacted Russia and Ukraine’s foreign ministries for comment.

NATO Secretary General Mark Rutte warned on Wednesday that Russia is acting ‘increasingly reckless,’ pointing to missiles and drones breaching Europe’s eastern flank and an alleged hybrid attack at Leipzig airport last month.

Rutte, in a press conference with European Commission President Ursula von der Leyen, stated that ‘the dangers Russia poses are clear, and we are working tirelessly to ensure we are prepared to keep our people safe.’

Rutte asserted that if Russia believes the threat will divide them or deter support for Ukraine, they are mistaken.

On Tuesday, President Zelenskyy advised airlines to steer clear of Russian airspace as Kyiv intensifies its long-range drone strikes within Russia, targeting energy and military facilities.

Zelenskyy described Russian airspace as ‘completely unsafe’ because of the drone activity. Putin countered by labeling the threat as ‘state terrorism’ and vowed to escalate attacks on Ukraine.

Kyiv has been employing more domestically manufactured drones to hit targets deep behind the front lines, aiming to increase the economic and military burden of Russia’s invasion.

Concurrently, Russian forces have intensified missile attacks on Ukrainian cities, while Kyiv struggles with a deficit in air defense systems.

— Verum’s Sam Meredith contributed to this report

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Global bond sell-off likely not over yet, Mohamed El-Erian tells CNBC

In a wide-ranging interview, the renowned economist also said the U.S. Treasury had taken “a step too far” with its market intervention.

Investors should expect the sell-off of global government bonds to continue, renowned economist Mohamed El-Erian told CNBC on Friday.

“I don’t see any appetite in the U.S. for immediate fiscal consolidation. So I suspect we will continue to see upward pressures on yields,” he told CNBC’s Carolin Roth at the Ambrosetti Forum in Cernobbio, Italy.

Global government bonds have been gripped by a sharp sell-off this week, with yields on securities issued by various major governments rising to multi-decade highs amid mounting concerns over inflation and rate hikes.

Bond yields and prices move inversely to one another.

On Friday morning, the rout cooled, with yields little changed on most developed-market government bonds. U.S. Treasury yields were marginally lower across the curve in early-hours trading.

El-Erian, the Rene M. Kern Practice Professor at the University of Pennsylvania’s Wharton School and chief economic adviser at Allianz, told CNBC he did not see anything wrong with how the markets were functioning – but added that “reliable buyers and holders” of U.S. Treasurys were coming under pressure.

“China, for geopolitical purposes, is no longer as willing,” he said. “Japan and the Gulf countries have domestic issues.”

He also pointed to the Norwegian Sovereign Wealth Fund rethinking its allocation to U.S. government bonds.

“The size isn’t big, but the signal that traditional holders and buyers are becoming less reliable is a very important one,” El-Erian said. “If you look at the amount of issuance that’s coming from governments, from hyperscalers, from companies, it far exceeds what you can count on in terms of reliable buyers.

“And that’s why there’s been pressure on interest rates. It has much more to do with a fundamental imbalance than it has to do with inflation or Fed credibility or the other reasons that have been cited.”

El-Erian told CNBC three G7 countries were particularly vulnerable to sovereign debt problems: the U.K., Japan and France.

“Those by numbers, by everything else, and the U.K. in particular is what I call a high-beta country,” he said. “That every time rates move by a bit in the U.S., they move by a lot more in the U.K.”

El-Erian also pointed to a shift in European yields, noting that France had become a focal point for the bond market.

“In the old days you would worry about Italy. Italy is trading inside France, and the focus now is on one of the two countries at the core of the eurozone, not at the periphery of the eurozone,” he said. “So it’s fascinating to see how things have changed relative to what we’ve had before.”

U.S. Treasury department’s ‘step too far’

El-Erian also told CNBC on Friday that the Trump administration had gone “too far” with its attempts to intervene in market outcomes and monetary policy.

Last month, the U.S. Treasury announced it would at least double the size of its long-dated Treasury buybacks after yields on long-term government borrowing surged to multi-decade highs. On Thursday, U.S. Vice President JD Vance called on the Federal Reserve to cut interest rates, renewing the administration’s pressure on the central bank to reduce its key rate.

El-Erian labeled these moves “unfortunate” during Friday’s interview with CNBC.

“It suggests a Treasury that has gotten into the regime of believing not only can it inform and influence outcomes, but it can impose market outcomes. I think that’s a step too far,” he said. “And the question now is, how do you step back from this? I think the results are clear. It’s a massive market. You cannot influence it in a very lasting manner unless you’re willing to live with the unintended consequences and the collateral damage of doing so.”

CNBC reached out to the U.S. Treasury Department for comment.

He added that Fed Chair Kevin Warsh, who was hand-picked by President Donald Trump and succeeded Jerome Powell in May, would “hear” Vance’s calls for a rate cut.

“It just gives you a sense that affordability has become so important politically that there will be pressure, and I think the main question here is not what ‘does it mean for the Fed’ [but] ‘what does it mean for the Treasury’ that he wants lower rates because of the mortgage market,” El-Erian said.

Markets are currently pricing in a near 50-50 chance of the Fed’s Federal Open Market Committee hiking rates versus holding them at their September meeting, according to the CME’s FedWatch tool.

Warsh gets ‘three things right’ at Jackson Hole

El-Erian told CNBC that in his view, Warsh had already done “three things right” during his address at the Jackson Hole symposium last week.

“First, he addressed the concerns about his reaction function,” he said. “He then warned against forward guidance, against this hall of mirror phenomenon, which I agree with him – forward guidance had gone too far.”

“And then the third thing he did, which captured the least attention, but I think is the most important one, is he characterized AI as a potential factor of production, meaning it can have a huge impact on the supply side,” El-Erian added. “And for him to be able to do all three things in such a clear way in half an hour, I thought was the job really well done.”

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