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Were You ‘Tricked’ Into an Amazon Prime Subscription? You Might Be Owed Part of a $2.5B Settlement

Consumers who were «tricked» into a Prime subscription and unable to cancel could see a payout. Here’s who qualifies, and how much you might receive.

Amazon used to make it easy to sign up for a Prime subscription — but very difficult to cancel. From tricky shipping options to Prime Video, plenty of customers wound up with a subscription they didn’t want, and now Amazon is paying the price. In September, the US Federal Trade Commission dropped a massive $2.5 billion settlement on the company for its deceptive subscription tactics.

This isn’t just a slap on the wrist. A whopping $1.5 billion is earmarked to refund eligible subscribers, with the rest serving as a civil penalty. Amazon is now legally required to provide a clear, obvious option to decline Prime, making it as easy to leave the service as it is to join.

Amazon isn’t admitting to any shady behavior. «Amazon and our executives have always followed the law, and this settlement allows us to move forward and focus on innovating for customers,» Mark Blafkin, Amazon senior manager, said in a statement. «We work incredibly hard to make it clear and simple for customers to both sign up or cancel their Prime membership, and to offer substantial value for our many millions of loyal Prime members around the world.»


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Why did the FTC file a lawsuit against Amazon?

The FTC filed suit against Amazon, accusing the company of using «dark patterns» to nudge people into Prime subscriptions and then making it too hard to cancel. The FTC maintained Amazon was in violation of Section 5 of the FTC Act and the Restore Online Shoppers’ Confidence Act

«Specifically, Amazon used manipulative, coercive or deceptive user-interface designs known as ‘dark patterns’ to trick consumers into enrolling in automatically renewing Prime subscriptions,» the FTC complaint stated.

Who’s eligible for Amazon’s payout?

Amazon’s legal settlement is limited to customers who enrolled in Amazon Prime between June 23, 2019, and June 23, 2025. It’s also restricted to customers who subscribed to Prime using a «challenged enrollment flow» or who enrolled in Prime through any method but were unsuccessful in canceling their memberships.

The FTC called out specific enrollment pages, including Prime Video enrollment, the Universal Prime Decision page, the Shipping Option Select page and the Single Page Checkout. To qualify for a payout, claimants must also not have used more than 10 Amazon Prime benefits in any 12-month period.

Customers who signed up via those challenged processes and did not use more than three Prime benefits within one year will be paid automatically by Amazon within 90 days. Other eligible Amazon customers will need to file a claim, after Dec. 23, and Amazon is required to send notices to those people within 30 days of making its automatic payments.

Customers who did not use a challenged sign-up process but instead were unable to cancel their memberships will also need to file claims for payment.

How big will the Amazon payments be?

Payouts to eligible Amazon claimants will be limited to a maximum of $51. That amount could be reduced depending on the number of Amazon Prime benefits you used while subscribed to the service. Those benefits include free two-day shipping, watching shows or movies on Prime Video or Whole Foods grocery discounts. 

Customers who qualify for the payments should receive them by Dec. 24.Customers outside the US aren’t eligible for the payout.

Technologies

Fitbit Launches Luffu, AI-Powered Health Tracking for the Whole Family

Soon, you may be able to access every family member’s health data in one place.

If you’ve ever wanted a way to keep all of your family’s health records in place, Fitbit may have come up with a solution. Fitbit, well-known for its fitness wearables, announced the launch of its own health care system on Wednesday.  

Luffu, which translates to the Old English word for «love,» uses AI to create what it calls an «intelligent family care system.» The platform allows family members to share all their health information through an app.

It’s unclear when Luffu will be officially available, but you can sign up for the waitlist to get access to the limited public beta. Pricing or other details have not been announced.

Luffu will allow families to keep track of everyone’s doctor’s appointments, test results, vaccine records, medications, symptoms, diet and more. The platform uses AI to learn your family’s health history and patterns, and to alert you to any changes that should be addressed, such as missed medications or abnormal vitals. The AI function organizes the data submitted into the system. The app will also connect to third-party apps and wearables, such as the Fitbit.

Luffu is meant to lighten the mental load of family care by organizing all this health data in one place, its co-founder said.

«I was caring for my parents from across the country, trying to piece together my mom’s health care across various portals and providers, with a language barrier that made it hard to get a complete, timely context from her about doctor visits,» said Luffu co-founder James Park.

Luffu will include alerts and a space to log health and medication information via voice, text, photos, and other health portals and devices. The key medical information can be shared across the platform with spouses, caregivers and parents.

A representative for Fitbit did not immediately respond to a request for comment.

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These New AI Transcription Models Are Built for Speed and Privacy

Mistral AI’s new Voxtral Mini Transcribe 2 and Voxtral Realtime are intended to run on your device, meaning your conversations never find their way to a data center.

Sometimes you want to transcribe something, but don’t want it to be hanging out on the internet for any hacker to see. Maybe it’s a conversation with your doctor or lawyer. Maybe you’re a journalist, and it’s a sensitive interview. Privacy and control are important.

That desire for privacy is one reason the French developer Mistral AI built its latest transcription models to be small enough to run on devices. They can run on your phone, on your laptop or in the cloud.

Voxtral Mini Transcribe 2, one of the new models announced Wednesday, is «super, super small,» Pierre Stock, Mistral’s vice president of science operations, told me. Another new model, Voxtral Realtime, can do the same thing but live, like closed captioning. 

Privacy is not the only reason the company wanted to build small open-source models. By running right on the device you’re using, these models can work faster. No more waiting on files to find their way through the internet to a data center and back. 

«What you want is the transcription to happen super, super close to you,» Stock said. «And the closest we can find to you is any edge device, so a laptop, a phone, a wearable like a smartwatch, for instance.»

The low latency (read: high speed) is especially important for real-time transcription. The Voxtral Realtime model can generate with a latency of less than 200 milliseconds, Stock said. It can transcribe a speaker’s words about as quickly as you can read them. No more waiting two or three seconds for the closed captioning to catch up.

The Voxtral Realtime model is available through Mistral’s API and on Hugging Face, along with a demo where you can try it out.

In some brief testing, I found it generated fairly quickly (although not as fast as you’d expect if it were on device) and managed to capture what I said accurately in English with a little bit of Spanish mixed in. It’s capable of handling 13 languages right now, according to Mistral. 

Voxtral Mini Transcribe 2 is also available through the company’s API, or you can play around with it in Mistral’s AI Studio. I used the model to transcribe my interview with Stock.

I found it to be quick and pretty reliable, although it struggled with proper names like Mistral AI (which it called Mr. Lay Eye) and Voxtral (VoxTroll). Yes, the AI model got its own name wrong. But Stock said users can customize the model to understand certain words, names and jargon better if they’re using it for specific tasks.

The challenge of building small, fast AI models is that they also have to be accurate, Stock said. The company touted the models’ performance on benchmarks showing improved error rates compared to competitors. 

«It’s not enough to say, OK, I’ll make a small model,» Stock said. «What you need is a small model that has the same quality as larger models, right?»

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Technologies

Don’t Miss Out on Xbox Game Pass Ultimate for $25 Per Month

With this StackSocial offer, you’re getting access to hundreds of games for either $25 for one month or $74 for three months.

Right now at StackSocial, you can get a three-month membership for just $74, which brings each month to $25. Normally $30 per month, you can also opt for a single-month plan for $25. I’ve been following Xbox Game Pass pricing for a while, so this is a great deal. Just keep in mind, once you get your download code via email, the purchase cannot be changed or returned. 

Xbox Game Pass Ultimate lets you access games not only on your console but also on a PC or mobile device. Basically, you can play what you want, when you want, where you want. Game Pass adds new games all the time, with not only older titles making their way to the service but also brand-new Xbox games, including releases from Microsoft’s own studios on the day of release.

Hey, did you know? CNET Deals texts are free, easy and save you money.

Xbox Game Pass Ultimate is a brilliant way to save cash while playing fantastic games, including Black Ops 6, Halo: Infinite, Hellblade 2, Starfield and tons more. While the lineup changes each month, more than 500 games are available to play. It’s the closest thing to a Netflix for games.

Please note that Microsoft allows prepayment for up to 36 months of access, so 12 is the maximum number of subscriptions you should purchase. You can check out our full roundup of all the best Xbox deals for more savings on games and accessories.

Why this deal matters 

The last time we saw the Game Pass subscription discounted was around the holiday season. Right now, you can get access to hundreds of games for essentially the price of one. Whether you choose the one- or three-month option, the price is the same at $25 per month. Since most games aren’t usually priced below $25, this is a steal. 

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