Technologies

Your DoorDash Data May Be Exposed. Here’s Everything We Know So Far

Personal information for both customers and drivers was exposed after an employee fell for a social-engineering scam.

Food delivery is becoming increasingly popular, but here’s the delivery of bad news for users of one popular company. DoorDash confirmed that it suffered a recent data breach. According to the company, the accessed information includes customer names, phone numbers, email addresses and physical addresses, but «no sensitive information» was obtained.

It’s unclear when exactly the breach occurred, but DoorDash released its statement on the incident on Nov. 13.

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How did the data breach occur?

DoorDash stated that an employee with the company «was recently targeted in a social engineering scam.» Information on delivery drivers and customers was exposed.
After discovering the scam, the company’s response team removed access from the unauthorized party and reported the incident to law enforcement. DoorDash has since «implemented additional training and awareness for our employees around various social engineering scams,» the company says.

Is my credit card information at risk?

According to DoorDash, the criminals didn’t access bank or payment card information, but they did get customer names, phone numbers, email addresses and physical addresses.

DoorDash also stated that the company improved its security systems to prevent a similar breach from occurring in the future.

I use DoorDash: What should I do?

The criminals don’t have your bank info, but might have your personal information. Be cautious of messages that may attempt to defraud you using those details.

«It is always a good idea to be cautious of unsolicited communications that ask for your personal information or refer you to a web page asking for personal information, and avoid clicking on links or downloading attachments from suspicious emails,» DoorDash said in its post.

Watch out for social-engineering scams

There’s something else we can learn from the DoorDash breach. While we don’t have a lot of details on how the employee was approached, the company says the person was targeted with social engineering. That could mean anything from the criminal pretending to be an IT person for the company, or a coworker needing information, to someone sending a malicious link disguised as something useful.

Stay alert to these scams. Look for red flags, such as strangers who claim they need information immediately, a link that doesn’t match the expected URL and people contacting you on social media channels they don’t typically use. Choose strong passwords and never share them.

Are data breaches common?

As you probably know if you’ve ever received a breach letter from a business, they’re not uncommon in our digital world. CNET previously reported that in 2024, companies had 3,158 data compromises.

Technologies

AI Brings Val Kilmer Back to the Big Screen a Year After His Death

Kilmer’s estate approves plans to use generative AI to resurrect the late actor for a role in the historical drama As Deep As the Grave.

Actor Val Kilmer died in 2025, but he’ll be seen in an upcoming movie he didn’t live to film. The historical archaeologist drama As Deep As the Grave will include an AI version of the actor who died at age 65 after a battle with throat cancer. It’s not the first time we’ve seen studios use AI this way, but it could be the most successful.

Director and writer Coerte Voorhees revealed to Variety on Wednesday that he would use AI to bring Kilmer’s likeness back to play Father Fintan, a Native American priest.

As Deep As the Grave tells the true story of an archaeologist couple who worked with the Navajo people in the 1920s to learn about America’s very first civilizations. Voorhees says that Kilmer agreed to play the role five years ago, but the actor’s struggles with throat cancer made him unable to complete work on it. There’s no date yet for the film’s release.

Hollywood actors have increasingly found themselves at odds with generative AI, a technology that has rapidly begun to infiltrate nearly every aspect of the entertainment industry. From writing scripts to generating digital likenesses of actors’ faces and voices, AI now has the ability to replicate performances with striking realism. In some instances, studios have gone even further, creating entirely new AI «actors» who can perform without ever stepping onto a set. This has raised complex questions about consent, compensation, and creative ownership, as performers grapple with the reality that their identities and craft can now be reproduced, modified, or even replaced by algorithms.

These attempts have been strongly opposed by the SAG-AFTRA labor union representing entertainers, which has been engaged in strikes against video game companies and is currently in precarious negotiations with film and TV studios. The labor guild has certain protections against generative AI following a strike that lasted more than 100 days, including requirements for clear consent and fair compensation. The current negotiations would expand these protections.

A SAG-AFTRA representative didn’t immediately respond to a request for comment.

Voorhees says that Kilmer’s children approve of this AI resurrection.

«[Kilmer] always looked at emerging technologies with optimism as a tool to expand the possibilities of storytelling,» his daughter, Mercedes Kilmer, said in a statement, according to Variety. «This spirit is something that we are all honoring within this specific film, of which he was an integral part.»

Technologies

Today’s NYT Mini Crossword Answers for Thursday, March 19

Here are the answers for The New York Times Mini Crossword for March 19.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Need some help with today’s Mini Crossword? It’s a pretty easy one today, but we’ve got all the answers in case you’re stumped. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Ghost’s word
Answer: BOO

4A clue: Magician’s «And just like that, it’s gone!»
Answer: POOF

5A clue: With 7-Across, it’s full of stars
Answer: NIGHT

6A clue: White bills in Monopoly
Answer: ONES

7A clue: See 5-Across
Answer: SKY

Mini down clues and answers

1D clue: Score of 4 on a par 3
Answer: BOGEY

2D clue: ___ and aahs
Answer: OOHS

3D clue: Frequently, in poetry
Answer: OFT

4D clue: Like the sands of Harbour Island, Bahamas
Answer: PINK

5D clue: Dissenting votes
Answer: NOS

Technologies

Customers Prefer Apps Over Websites for Wireless and Home Internet Service

Easier logins are a key reason customers are happier with apps, according to the J.D. Power study.

When you last checked your mobile or home internet bill, did you reach for your phone or sit down with your laptop or desktop computer? According to a new J.D. Power study, people would rather access their accounts via apps than websites. And that preference is especially strong when it comes to telecom companies such as mobile carriers and home internet providers (which increasingly overlap).

According to the 2026 US Telecom Digital Experience Study, surveyed customers gave app login an average satisfaction score of 681 for wireless carriers and 689 for internet service providers (out of 1,000 points). Website login trailed those by 38 points and 42 points, respectively. J.D. Power gathered evaluations from 12,082 customers of eight internet providers and 14 wireless carriers.

Biometric logins were a major factor in the decision. When accessing an account, there are always one or more layers of authentication just to get in. An app tends to speed you through the door using face or finger recognition to sign in or load a passkey.

Built-in services like Apple’s Passwords app can also use biometrics to unlock and fill in saved credentials in websites, but the experience isn’t as smooth. J.D. Power noted that maintenance issues and slow responsiveness also derail the website login experience across both segments.

This helps explain why carriers have invested heavily in improving their apps. For one, T-Mobile’s T-Life app is increasingly the central point of customer interaction. And AT&T just this week rolled out a new app — named simply AT&T — that is a single resource for its mobile and broadband customers.

AT&T’s Jeff Dixon, assistant vice president of Digital Product Management and Development, emphasized the importance of speed in the company’s app overhaul.

«We did focus on performance to make it snappy throughout,» he said, noting extensive architectural work on back-end services to cache and pre-fetch data.

The J.D. Power study also found that the gap between satisfaction with telecom companies’ apps and websites was wider than in other industries, suggesting that wireless and internet providers need to shore up their web experiences. There was a 25-point gap between apps and websites for wireless carriers, and an 11-point gap for internet service providers.

Overall, customer satisfaction was 654 out of 1,000 for wireless carriers and 659 for internet providers. Scores were based on four factors in order of importance: design, system performance, tools and capabilities, and information.

Ranking among the wireless carriers, Mint Mobile got the highest score (704), with Spectrum Mobile coming next (678) and followed by a tie between Metro by T-Mobile and T-Mobile itself (672). It’s worth noting that, of those, Spectrum is the only one not owned by T-Mobile.

For internet service providers, T-Mobile ranked the highest in the survey with a score of 695, followed by AT&T at 675 and Verizon at 669.