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Discord Security Breach Exposed Government ID Photos of 70,000 Users

A third-party service provider was compromised, and information from people who had communicated with Discord’s customer support and trust and safety teams was exposed.

Hackers have stolen user information from Discord, the popular voice, video and text communication platform, through a third-party customer service provider, and government ID photos were among the information stolen. Discord posted about the breach on Oct. 3 and updated the post on Wednesday.

In the statement, Discord said that about 70,000 users may have had their government ID photos exposed. Those ID photos were shared with the third-party vendor to help review age-related appeals. You must be at least 13 to use the Discord site in the US and Canada, and other countries have different age limits. Specific age-restricted content is available only to those who are 18 and over.

«No messages or activities were accessed beyond what users may have discussed with customer support or trust & safety agents,» the statement said. «We immediately revoked the customer support provider’s access to our ticketing system and continue to investigate this matter.»


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While Discord specifically called out the number of 70,000 affected users, Yahoo News cites a report from cybersecurity research group VX-Underground stating that «the attackers claim to have exfiltrated 1.5 terabytes of data, including approximately 2,185,151 images tied to age verification appeals.»

A representative for Discord reiterated the online statement and said, «the numbers being shared are incorrect and part of an attempt to extort a payment from Discord.» They added that the company, «will not reward those responsible for their illegal actions.»

Ransom wanted

It’s becoming more common for criminals who breach websites to demand payment to keep the information they have stolen private, and Discord said this is happening here.

«An unauthorized party targeted our third-party customer support services to access user data, with a view to extort a financial ransom from Discord,» the statement said.

The statement said law enforcement is involved in the case.

What information was taken?

The Discord statement says that stolen information may include names, Discord usernames, email addresses and other contact details that people may have provided to customer support. Messages shared with customer support, including those government ID images, were also stolen. 

Discord says that «limited billing information,» including the last four digits of credit card numbers, was stolen, but not full credit card numbers or CCV codes. The site also says that password and authentication data wasn’t stolen.

It seems likely that this kind of theft will only grow as more sites must comply with age verification laws in certain US states and other countries that are cracking down on verifying users’ age to use a site. Those provided government IDs may be enough for the site to grant people the right to see certain content, but once those IDs are in the site’s databases, they can be stolen.

What do I do now?

The Oct. 8 message says Discord is «in the process of contacting impacted users,» who should look for messages from noreply@discord.com, and that the site will not use the phone to reach users.

It sounds like there’s not a lot Discord users can do at the moment, except to keep an eye out for suspicious messages or calls that could use the stolen information to try to trick or phish users. Enable two-factor authentication if you don’t already have it enabled.

User reaction

Some Reddit users say Discord never responded to their age-verification appeals, even though they were then notified that their information was compromised.

«Discord ignored my ID verification ticket for 2 weeks just to tell me that the same ticket has been involved in a data breach,» wrote one Reddit user. «I’m honestly happy that I didin’t give it to them, got blocked access to half of the servers I’m in but it’s better than having my ID leaked I guess.»

Another person said something similar happened to them, too.

«Got the same email just now,» one person wrote on Reddit. «I appealed my age determination in August. Got a few emails back, but long story short the robot on the other end never accepted my ID. Nearly 2 months later, I’m told my data was leaked on the internet because Discord management doesn’t have its priorities in check.»

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This $20K Humanoid Robot Promises to Tidy Your Home. But There Are Strings Attached

The new Neo robot from 1X is designed to do chores. It’ll need help from you — and from folks behind the curtain.

It stands 5 feet, 6 inches tall, weighs about as much as a golden retriever and costs near the price of a brand-new budget car. 

This is Neo, the humanoid robot. It’s billed as a personal assistant you can talk to and eventually rely on to take care of everyday tasks, such as loading the dishwasher and folding laundry. 

Neo doesn’t work cheap. It’ll cost you $20,000. And even then, you’ll still have to train this new home bot, and possibly need a remote assist as well.

If that sounds enticing, preorders are now open (for a mere $200 down). You’ll be signing up as an early adopter for what Neo’s maker, a California-based company called 1X, is calling a «consumer-ready humanoid.» That’s opposed to other humanoids under development from the likes of Tesla and Figure, which are, for the moment at least, more focused on factory environments. 

Neo is a whole order of magnitude different from robot vacuums like those from Roomba, Eufy and Ecovacs, and embodies a long-running sci-fi fantasy of robot maids and butlers doing chores and picking up after us. If this is the future, read on for more of what’s in store.


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What the Neo robot can do around the house

The pitch from 1X is that Neo can do all manner of household chores: fold laundry, run a vacuum, tidy shelves, bring in the groceries. It can open doors, climb stairs and even act as a home entertainment system.

Neo appears to move smoothly, with a soft, almost human-like gait, thanks to 1X’s tendon-driven motor system that gives it gentle motion and impressive strength. The company says it can lift up to 154 pounds and carry 55 pounds, but it is quieter than a refrigerator. It’s covered in soft materials and neutral colors, making it look less intimidating than metallic prototypes from other companies.

The company says Neo has a 4-hour runtime. Its hands are IP68-rated, meaning they’re submersible in water. It can connect via Wi-Fi, Bluetooth and 5G. For conversation, it has a built-in LLM, the same sort of AI technology that powers ChatGPT and Gemini.

The primary way to control the Neo robot will be by speaking to it, just as if it were a person in your home.  

Still, Neo’s usefulness today depends heavily on how you define useful. The Wall Street Journal’s Joanna Stern got an up-close look at Neo at 1X’s headquarters and found that, at least for now, it’s largely teleoperated, meaning a human often operates it remotely using a virtual-reality headset and controllers. 

«I didn’t see Neo do anything autonomously, although the company did share a video of Neo opening a door on its own,» Stern wrote last week. 

1X CEO Bernt Børnich told her that Neo will do most things autonomously in 2026, though he also acknowledged that the quality «may lag at first.»

The company’s FAQ says that for any chore request Neo doesn’t know how to accomplish, «you can schedule a 1X Expert to guide it» to help the robot «learn while getting the job done.»

What you need to know about Neo and privacy

Part of what early adopters are signing up for is to let Neo learn from their environment so that future versions can operate more independently. 

That learning process raises privacy and trust questions. The robot uses a mix of visual, audio and contextual intelligence — meaning it can see, hear and remember interactions with users throughout their homes. 

«If you buy this product, it is because you’re OK with that social contract,» Børnich told the Journal. «It’s less about Neo instantly doing your chores and more about you helping Neo learn to do them safely and effectively.»

Neo’s reliance on human operation behind the scenes prompted a response from John Carmack, a computer industry luminary known for his work with VR systems and the lead programmer of classic video games including Doom and Quake. 

«Companies selling the dream of autonomous household humanoid robots today would be better off embracing reality and selling ‘remote operated household help’,» he wrote in a post on the X social network (formerly Twitter) on Monday.

1X says it’s taking steps to protect your privacy: Neo listens only when it recognizes it’s being addressed, and its cameras will blur out humans. You can restrict Neo from entering or viewing specific areas of your home, and the robot will never be teleoperated without owner approval, the company says. 

But inviting an AI-equipped humanoid to observe your home life isn’t a small step.

The first units will ship to customers in the US in 2026. There is a $499 monthly subscription alternative to the $20,000 full-purchase price, though that will be available at an unspecified later date. A broader international rollout is promised for 2027.

Neo’s got a long road ahead of it to live up to the expectations set by Rosie the Robot in The Jetsons way back when. But this is no Hanna-Barbera cartoon. What we’re seeing now is a much more tangible harbinger of change.

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I Wish Nintendo’s New Switch 2 Zelda Game Was an Actual Zelda Game

Hyrule Warriors: Age of Imprisonment has great graphics, a great story and Zelda is actually in it. But the gameplay makes me wish for another true Zelda title instead.

I’ve never been a Hyrule Warriors fan. Keep that in mind when I say that Nintendo’s new Switch 2-exclusive Zelda-universe game has impressed me in several ways, but the gameplay isn’t one of them. Still, this Zelda spinoff has succeeded in showing off the Switch 2’s graphics power. Now can we have a true Switch 2 exclusive Zelda game next?

The upgraded graphics in Tears of the Kingdom and Breath of the Wild has made the Switch 2 a great way to play recent Zelda games, which had stretched the Switch’s capabilities to the limit before. And they’re both well worth revisiting, because they’re engrossing, enchanting, weird, epic wonders. Hyrule Warriors: Age of Imprisonment, another in the Koei-Tecmo developed spinoff series of Zelda-themed games, is a prequel to Tears of the Kingdom. It’s the story of Zelda traveling back in time to ancient Hyrule, and the origins of Ganondorf’s evil. I’m here for that, but a lot of hack and slash battles are in my way. 

A handful of hours in, I can say that the production values are wonderful. The voices and characters and worlds feel authentically Zelda. I feel like I’m getting a new chapter in the story I’d already been following. The Switch 2’s graphics show off smooth animation, too, even when battles can span hundreds of enemies.

But the game’s central style, which is endless slashing fights through hordes of enemies, gets boring for me. That’s what Hyrule Warriors is about, but the game so far feels more repetitive than strategic. And I just keep button-mashing to get to the next story chapter. For anyone who’s played Hyrule Warriors: Age of Calamity, expect more of the same, for the most part.

I do like that the big map includes parts in the depths and in the sky, mirroring the tri-level appeal of Tears of the Kingdom. But Age of Calamity isn’t a free-wandering game. Missions open up around the map, each one opening a contained map to battle through. Along the way, you unlock an impressive roster of Hyrule characters you can control.

As a Switch 2 exclusive to tempt Nintendo fans to make the console upgrade, it feels like a half success. I admire the production values, and I want to keep playing just to see where the story goes. But as a purchase, it’s a distant third to Donkey Kong Bananza and Mario Kart World.

Hyrule Warriors fans, you probably know what you’re probably in for, and will likely get this game regardless. Serious Zelda fans, you may enjoy it just for the story elements alone. 

As for me? I think I’ll play some more, but I’m already sort of tuning the game out a bit. I want more exploration, more puzzles, more curiosity. This game’s not about that. But it does show me how good a true next-gen Zelda could be on the Switch 2, whenever Nintendo decides to make that happen.

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