Technologies

The Official Reason for Those iPhone 17 Scratches, According to Apple

We explore the technical flaw in Apple’s MagSafe demo stands that resulted in scratches on the iPhone 17’s screen.

If you’ve been scrolling through social media this week, you’ve probably seen the mini-panic over brand-new iPhone 17 Pro, Pro Max, and iPhone Air demo units looking scuffed up in Apple Stores.

Well, Apple has finally solved the great «scratch-gate» mystery, and the answer is a little embarrassing. It turns out the phones aren’t actually scratched. Instead, some of the store’s old, worn-out MagSafe display stands were literally rubbing off and leaving marks on the back of the shiny new iPhones.

Apple says the residue can be easily wiped off and that it’s fixing the issue with its displays. So no, the new phones aren’t mysteriously fragile. It turns out that the display stands just needed a good cleaning.

Not all scratches are equal, and the iPhone 17 Pro and 17 Pro Max’s shape could make the anodized coating susceptible to chipping. People are also reacting to videos from iFixIt and Zach Nelson’s YouTube channel JerryRigEverything. The videos show a possible issue with the anodized coating around the edges of the camera plateau on the iPhone 17 Pro and 17 Pro Max. In his video, Nelson takes a quarter and rubs it along the edge of the camera plateau, causing the coating to chip.

Apple explained to CNET that the anodization on the 17 Pro and 17 Pro Max is just as durable as that on other products. However, over time, it may show small abrasions with normal wear and tear. The company said that its anodization layer is extremely hard and exceeds industry standard guidelines for microhardness.

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Concerns about scratching and durability come on the heels of one of Apple’s biggest iPhone redesigns in years. And while marks and scratches don’t affect how Apple’s phones work, no one wants to have a new $800-plus iPhone look anything but the best it can. The iPhone Air and iPhone 17 Pro units CNET has been testing for the past two weeks don’t show any scratches, chips or scuffs.

If you’re concerned about your new iPhone getting scuffed, you can always buy a case and screen protector.

What is the iPhone 17 Pro made of?

The 17 Pro and 17 Pro Max bodies are made with aerospace-grade 7000 series aluminum, Ceramic Shield and Ceramic Shield 2. The Pro models have an aluminum unibody frame, which means a lot of the back is no longer made of glass.

While some on social media point to the new aluminum chassis as the problem behind the demo-unit damage, multiple videos show the scratches on the Ceramic Shield back panel on the dark blue iPhone 17 Pro (and on the black iPhone Air). There are even videos like this, where a person purposely scratches the back of their new iPhone Air only for the residue to wipe away, mostly clean.

Ceramic Shield, made of ceramic nano-crystals suspended in a glass matrix, covers most of the 17 Pro’s back under the camera bar. Apple says it is four times more resistant to cracks than the back glass on the iPhone 16 Pro.

Then there’s Ceramic Shield 2 on the 17 Pro’s display, which Apple says is three times more scratch-resistant than the Ceramic Shield used on previous iPhone models (and the backs of the new Pro and Air models).

During a briefing for the new iPhone models on the day they were announced, an Apple spokesperson noted that Ceramic Shield is focused on handling drops and resisting cracks, while Ceramic Shield 2 is about crack and scratch durability.

JerryRigEverything’s video and anodizing on the edge

In his iPhone 17 Pro video, JerryRigEverything’s Nelson does his usual array of scratch, bend and burn tests, but calls out a possible issue with the anodized coating on the iPhone 17 Pro’s aluminum.

«Apple forgot to do one really important thing. They ignored an international standard. And it’s going to haunt every single person who buys this phone,» Nelson warns in his video.

The ISO standard Nelson refers to is for decorative anodizing and recommends a specific radius threshold that’s 10 times the thickness of the finish, which apparently the edge around the camera bar doesn’t follow.

Apple explained to CNET that its anodization on the 17 Pro and 17 Pro Max exceeds industry standards and that the edges of the camera plateau have similar characteristics to the edges of the anodized cases on other Apple products.

In his video, Nelson explains that corners, like those around the iPhone 17 Pro’s camera plateau, are weak points for an anodized coating. Think of the anodized layer on the aluminum like nail polish: It gives the phone its color but also helps protect it. If the coating gets scratched too deeply, you can see the actual metal color of the aluminum underneath. More people are likely to notice the damage on darker colors than cosmic orange.

In his video, Nelson shows how the corners around the 17 Pro’s camera plateau are particularly a concern because they lack a chamfer, fillet or bevel, which would typically help protect the edge from having its anodized coating chipped. He acknowledges that Apple used a robust coating and shows how it protects the back against a coin sliding against it or a key scraped on it.

But when he takes the same quarter and rubs it along the edge of the camera plateau, chunks of the finish come off.

I should note that Nelson made all of the scratches on the phone’s body with a knife, which leads me to suspect that someone may have intentionally scratched in-store demo units, in addition to Apple’s explanation about the MagSafe risers.

It could also be that people were holding multiple iPhone display samples one-handed for a photo or video, and that the sapphire crystal covering on the rear cameras rubbed against the back of the other iPhone. Sapphire crystal is second only to diamond in terms of its hardness. As anyone who’s had a retail job knows, in-store display units are often subjected to some of the worst customer treatment.

«I’m a massive fan of this new iPhone design,» says Nelson toward the end of his video. «Less glass and more aluminum is always a good thing.»

iFixIt’s ‘spalling’ iPhone 17 Pro teardown

In iFixIt’s iPhone 17 Pro teardown video, Shahram Mokhtari, the company’s lead teardown technician, confirmed Nelson’s finding of an issue with the anodized coating on the camera plateau’s edges. Mokhtari said the issue isn’t the aluminum unibody but the shape of the phone’s camera bump. The plateau’s sharp edges don’t adhere to the anodized coating, but flat surfaces, like the phone’s back, do.

Under a microscope, Mokhtari drags a hardness tool (equivalent to a penny) across the flat back of the camera plateau. You can see where he dragged, but the anodized coating is still intact. He drags the same tool across the edge of the camera plateau, and the coating chips off, revealing the metal underneath. The technical term for this is spalling.

«When there’s an edge to the oxide layer, like at the edge of the camera plateau, the brittle oxide bears the stress of your keys or coins rubbing against it. And so it spalls,» Mokhtari explains in the video.

He also acknowledges that iFixIt hasn’t seen the same level of vulnerability on the iPhone Air and standard iPhone 17 because their backs are made of Ceramic Shield and glass, respectively.

Are the iPhone 17 Pro and iPhone Air durable?

In short, the iPhone 17 Pro and iPhone Air are durable, yes. But normal wear and tear on iPhone 17 Pro and Pro Max models could cause small abrasions to show. These issues won’t change how the phone operates or is used, but putting a case on the Pro models seems like the only way to avoid any chipping.

The iPhone Air and baseline iPhone 17 don’t seem to have the same issue with spalling that Pro models have because their backs are made of glass.

If you find that your new iPhone is scratched or has some of the anodized coating chipped off, take it back to where you bought it and see if you can exchange it. If those scratches were done deliberately, you’re likely stuck with it.

If you’re worried about your new iPhone getting damaged, the best solution is a case. Luckily, you have plenty of options.

Technologies

Google races to put Gemini at the center of Android before Apple’s AI reboot

Google is using its latest Android rollout to position Gemini as the AI layer across phones, Chrome, laptops and cars.

Google is using its latest Android rollout to make Gemini less of a chatbot and more of an operating layer across the phone, browser, car and laptop, just weeks before Apple is expected to show its own Gemini-powered Apple Intelligence reboot at WWDC.
Ahead of its Google I/O developer conference next week, the company previewed a number of Android updates, including AI-powered app automation, a smarter version of Chrome on Android, new tools for creators, a redesigned Android Auto experience, and a sweeping set of new security features.
Alphabet is counting on Gemini to help Google compete directly with OpenAI and Anthropic in the market for artificial intelligence models and services, while also serving as the AI backbone across its expansive portfolio of products, including Android. Meanwhile, Gemini is powering part of Apple’s new AI strategy, giving Google a role in the iPhone maker’s reset even as it races to prove its own version of personal AI on the phone is further along.
Sameer Samat, who oversees Google’s Android ecosystem, told CNBC that Google is rebuilding parts of Android around Gemini Intelligence to help users complete everyday tasks more easily.
“We’re transitioning from an operating system to an intelligence system,” he said.
As part of Tuesday’s announcements. Google said Gemini Intelligence will be able to move across apps, understand what’s on the screen and complete tasks that would normally require a user to jump between multiple services. That means Android is moving beyond the traditional assistant model, where users ask a question and get an answer, and acting more like an agent.
For instance, Google says Gemini can pull relevant information from Gmail, build shopping carts and book reservations. Samat gave the example of asking Gemini to look at the guest list for a barbecue, build a menu, add ingredients to an Instacart list and return for approval before checkout.
A big concern surrounding agentic AI involves software taking action on a user’s behalf without permissions. Samat said Gemini will come back to the user before completing a transaction, adding, “the human is always in the loop.”
Four months after announcing its Gemini deal with Google, Apple is under pressure to show a more capable version of Apple Intelligence, which has been a relative laggard on the market. Apple has long framed privacy, hardware integration and control of the user experience as its advantages.
Google’s Android push is designed to show it can bring AI deeper into the device experience while still giving users control over what Gemini can see, where it can act and when it needs confirmation.
The app automation features will roll out in waves, starting with the latest Samsung Galaxy and Google Pixel phones this summer, before expanding across more Android devices, including watches, cars, glasses and laptops later this year.
The company is also redesigning Android Auto around Gemini, turning the car into another major surface for its assistant. Android Auto is in more than 250 million cars, and Google says the new release includes its biggest maps update in a decade and Gemini-powered help with tasks like ordering dinner while driving.
Alphabet’s AI strategy has been embraced by Wall Street, which has pushed the company’s stock price up more than 140% in the past year, compared to Apple’s roughly 40% gain. Investors now want to see how Gemini can become more central to the products people use every day.
WATCH: Alphabet briefly tops Nvidia after report of $200 billion Anthropic cloud deal

Technologies

Waymo recalls 3,800 robotaxis after glitch allowed some vehicles to ‘drive into standing water’

Waymo issued a voluntary recall of about 3,800 of its robotaxis to fix software issues that could allow them to drive into flooded roadways.

Waymo is recalling about 3,800 robotaxis in the U.S. to fix software issues that could allow them to “drive onto a flooded roadway,” according to a letter on the National Highway Traffic Safety Administration’s website.
The voluntary recall is for Waymo vehicles that use the company’s fifth and sixth generation automated driving systems (or ADS), the U.S. auto safety regulator said in the letter posted Tuesday.
Waymo autonomous vehicles in Austin, Texas, were seen on camera driving onto a flooded street and stalling, requiring other drivers to navigate around them. It’s the latest example of a safety-related issue for the Alphabet-owned AV unit that’s rapidly bolstering its fleet of vehicles and entering new U.S. markets.
Waymo has drawn criticism for its vehicles failing to yield to school buses in Austin, and for the performance of its vehicles during widespread power outages in San Francisco in December, when robotaxis halted in traffic, causing gridlock.
The company said in a statement on Tuesday that it’s “identified an area of improvement regarding untraversable flooded lanes specific to higher-speed roadways,” and opted to file a “voluntary software recall” with the NHTSA.
“Waymo provides over half a million trips every week in some of the most challenging driving environments across the U.S., and safety is our primary priority,” the company said.
Waymo added that it’s working on “additional software safeguards” and has put “mitigations” in place, limiting where its robotaxis operate during extreme weather, so that they avoid “areas where flash flooding might occur” in periods of intense rain.
WATCH: Waymo launches new autonomous system in Chinese-made vehicle

Technologies

Qualcomm tumbles 13% as semiconductor stocks retreat from historic AI-fueled surge

Semiconductor equities reversed sharply after a broad AI-driven advance, with Qualcomm suffering its worst day since 2020 amid inflation concerns and rising oil prices.

Semiconductor stocks fell sharply on Tuesday, reversing course after an extensive rally that had expanded the artificial intelligence investment theme well past Nvidia and driven the industry to unprecedented levels.

Qualcomm plunged 13% and was on track for its steepest single-day decline since 2020. Intel shed 8%, while On Semiconductor and Skyworks Solutions each lost more than 6%. The iShares Semiconductor ETF, which benchmarks the overall sector, fell 5%.

The sell-off came after a key gauge of consumer prices came in above forecasts, and as conflict in Iran pushed crude oil higher—prompting investors to shift away from riskier assets.

The preceding advance had widened the AI opportunity set beyond longtime industry leader Nvidia, which for much of the past several years had largely carried the market to new peaks on its own.

Explosive appetite for central processing units, along with the graphics processing units that power large language models, has sent chipmakers to all-time highs.

Market participants are wagering that the shift from AI model training to autonomous agents will lift demand for additional AI hardware. Among the beneficiaries are memory chip producers, which are raising prices as supply remains tight.

Micron Technology slid 6%, and Sandisk cratered 8%. Sandisk’s stock has surged more than six times over since January.