Technologies
Neon, the Popular Free App That Pays for Call Recordings, Has Been Disabled
Despite a server «pause» and a reported security flaw, Neon remains one of the top-downloaded free apps in the iOS app store.
A new app that promises to pay people for recordings of their phone calls, which are then used to train AI models, has been disabled after a major security flaw was reported.
Neon is still in the top 10 of iOS free app downloads, but after TechCrunch reported Thursday about a security flaw that the news site found in the service, its servers have apparently been made unavailable to users.
The app can still be downloaded, but it’s no longer functioning. It’s unclear whether the service will return or how long it will take.
Emails to Neon Mobile, the company behind the app, have not been returned.
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According to TechCrunch, a flaw in the app allowed people to access calls from other users, transcripts and metadata about calls. The company notified Neon users that it was pausing the service but did not explicitly mention why, TechCrunch said.
Before the app was disabled, a legal expert warned about trouble it might cause, in addition to potential security flaws.
David Hoppe, the founder and managing partner of Gamma Law, which advises clients on thorny technological issues, told CNET that because some states have consent rules on recording phone calls, people using Neon should be very careful or avoid it entirely. Without certainty of its legality, he warned, «do not use this app.»
Cash for calls
Neon is still available (at least for the time being) on iOS and Android. The company records users’ outgoing phone calls and pays them up to $30 a day for regular calls or 30 cents a minute if the call is to another Neon user. Calls to non-Neon users pay 15 cents a minute. The app also offers $30 for referrals.
«You can cash out as soon as you earn your first ten cents,» a Neon app FAQ says, «Once redeemed, payouts are typically processed within three business days, though timing may occasionally be shorter or longer.»
The company promises it only draws from the recording of one side of the phone conversation, the caller’s, which appears to be a way of skirting state laws that prohibit recording phone calls without permission.
While many states only require one person on a call to be aware that a call is being recorded, others, including California, Florida and Maryland, have laws that require all parties on a phone call to consent to recording. It’s unclear how Neon functions with calls to those states. For Neon-to-Neon calls, two-party consent would presumably be implied.
The app doesn’t record regular phone app calls, only those made within the Neon app or received from another person using Neon.
While the iOS version has shot up in popularity — it reached as high as the No. 2 spot this week — the Android version appears to be having some problems, at least according to some of the most recent reviews on the Google Play Store. The Android app only has a 2.4-star rating, and some user comments report network errors when people try to cash out on the Neon app.
Training AI using your data
According to the company’s FAQ, the call data is anonymized and used to train AI voice assistants. «This helps train their systems to understand diverse, real-world speech,» it says.
AI companies need increasing amounts of data to train their models, which may be why Neon is offering the monetary incentive.
«The industry is hungry for real conversations because they capture timing, filler words, interruptions and emotions that synthetic data misses, which improves quality of AI models,» said Zahra Timsah, CEO of i-Gentic AI, which works in AI compliance.
«But that doesn’t give apps a pass on privacy or consent,» Timsah said.
Pushing legal limits
TechCrunch, which was one of the first sites to write about the app, pointed out that sharing voice data can be a security risk, even if a company promises to remove identifying information from the data.
Neon could be pushing its luck, especially across states and countries, when it comes to privacy and IP laws or regulations, depending on how it handles consent and where the data ends up.
«We don’t know if there are sufficient safeguards to exclude the person on the other end of the conversation, but some level of consent would be required, and informing them of it being provided,» said Valence Howden, a data governance expert and advisory fellow at Info-Tech Research Group.
Howden said that even if the data is anonymized, AI might not have a hard time retroactively discovering who is on the line in a Neon conversation.
«AI can infer a lot, correct or otherwise, to fill in gaps in what it receives, and may be able to provide direct links if names or personal information are part of the exchange,» he said.
Can I be liable for call recordings?
Putting aside the requirements the Neon app had to meet in order to be included in Apple’s App Store, it’s reasonable to still have questions about the legality of recording phone calls, especially in states where all parties must consent.
That may be a major reason to avoid Neon, according to Hoppe, the legal expert.
«In the United States, it is not legal to simply record a phone call because an app’s terms of service say you can,» Hoppe said. «So, imagine a user in California records a call with a friend, also in California, without telling them. That user has just violated California’s penal code. They could face criminal charges and, equally scary, be sued civilly by the person they recorded.»
Violations, he said, could result in penalties of thousands of dollars per incident.
Hoppe said Neon’s terms of service won’t protect an app user if they face legal liability over recordings. And it doesn’t help, legally speaking, that the person recording was paid for doing so.
«The user is the one pressing the record button,» Hoppe said. «My strongest recommendation to anyone considering this would be: unless you are absolutely certain of the consent laws in your state and the state of the person you’re calling, and you have explicitly informed and received consent from every other person on the call, do not use this app.»
Technologies
Google races to put Gemini at the center of Android before Apple’s AI reboot
Google is using its latest Android rollout to position Gemini as the AI layer across phones, Chrome, laptops and cars.
Google is using its latest Android rollout to make Gemini less of a chatbot and more of an operating layer across the phone, browser, car and laptop, just weeks before Apple is expected to show its own Gemini-powered Apple Intelligence reboot at WWDC.
Ahead of its Google I/O developer conference next week, the company previewed a number of Android updates, including AI-powered app automation, a smarter version of Chrome on Android, new tools for creators, a redesigned Android Auto experience, and a sweeping set of new security features.
Alphabet is counting on Gemini to help Google compete directly with OpenAI and Anthropic in the market for artificial intelligence models and services, while also serving as the AI backbone across its expansive portfolio of products, including Android. Meanwhile, Gemini is powering part of Apple’s new AI strategy, giving Google a role in the iPhone maker’s reset even as it races to prove its own version of personal AI on the phone is further along.
Sameer Samat, who oversees Google’s Android ecosystem, told CNBC that Google is rebuilding parts of Android around Gemini Intelligence to help users complete everyday tasks more easily.
“We’re transitioning from an operating system to an intelligence system,” he said.
As part of Tuesday’s announcements. Google said Gemini Intelligence will be able to move across apps, understand what’s on the screen and complete tasks that would normally require a user to jump between multiple services. That means Android is moving beyond the traditional assistant model, where users ask a question and get an answer, and acting more like an agent.
For instance, Google says Gemini can pull relevant information from Gmail, build shopping carts and book reservations. Samat gave the example of asking Gemini to look at the guest list for a barbecue, build a menu, add ingredients to an Instacart list and return for approval before checkout.
A big concern surrounding agentic AI involves software taking action on a user’s behalf without permissions. Samat said Gemini will come back to the user before completing a transaction, adding, “the human is always in the loop.”
Four months after announcing its Gemini deal with Google, Apple is under pressure to show a more capable version of Apple Intelligence, which has been a relative laggard on the market. Apple has long framed privacy, hardware integration and control of the user experience as its advantages.
Google’s Android push is designed to show it can bring AI deeper into the device experience while still giving users control over what Gemini can see, where it can act and when it needs confirmation.
The app automation features will roll out in waves, starting with the latest Samsung Galaxy and Google Pixel phones this summer, before expanding across more Android devices, including watches, cars, glasses and laptops later this year.
The company is also redesigning Android Auto around Gemini, turning the car into another major surface for its assistant. Android Auto is in more than 250 million cars, and Google says the new release includes its biggest maps update in a decade and Gemini-powered help with tasks like ordering dinner while driving.
Alphabet’s AI strategy has been embraced by Wall Street, which has pushed the company’s stock price up more than 140% in the past year, compared to Apple’s roughly 40% gain. Investors now want to see how Gemini can become more central to the products people use every day.
WATCH: Alphabet briefly tops Nvidia after report of $200 billion Anthropic cloud deal
Technologies
Waymo recalls 3,800 robotaxis after glitch allowed some vehicles to ‘drive into standing water’
Waymo issued a voluntary recall of about 3,800 of its robotaxis to fix software issues that could allow them to drive into flooded roadways.
Waymo is recalling about 3,800 robotaxis in the U.S. to fix software issues that could allow them to “drive onto a flooded roadway,” according to a letter on the National Highway Traffic Safety Administration’s website.
The voluntary recall is for Waymo vehicles that use the company’s fifth and sixth generation automated driving systems (or ADS), the U.S. auto safety regulator said in the letter posted Tuesday.
Waymo autonomous vehicles in Austin, Texas, were seen on camera driving onto a flooded street and stalling, requiring other drivers to navigate around them. It’s the latest example of a safety-related issue for the Alphabet-owned AV unit that’s rapidly bolstering its fleet of vehicles and entering new U.S. markets.
Waymo has drawn criticism for its vehicles failing to yield to school buses in Austin, and for the performance of its vehicles during widespread power outages in San Francisco in December, when robotaxis halted in traffic, causing gridlock.
The company said in a statement on Tuesday that it’s “identified an area of improvement regarding untraversable flooded lanes specific to higher-speed roadways,” and opted to file a “voluntary software recall” with the NHTSA.
“Waymo provides over half a million trips every week in some of the most challenging driving environments across the U.S., and safety is our primary priority,” the company said.
Waymo added that it’s working on “additional software safeguards” and has put “mitigations” in place, limiting where its robotaxis operate during extreme weather, so that they avoid “areas where flash flooding might occur” in periods of intense rain.
WATCH: Waymo launches new autonomous system in Chinese-made vehicle
Technologies
Qualcomm tumbles 13% as semiconductor stocks retreat from historic AI-fueled surge
Semiconductor equities reversed sharply after a broad AI-driven advance, with Qualcomm suffering its worst day since 2020 amid inflation concerns and rising oil prices.
Semiconductor stocks fell sharply on Tuesday, reversing course after an extensive rally that had expanded the artificial intelligence investment theme well past Nvidia and driven the industry to unprecedented levels.
Qualcomm plunged 13% and was on track for its steepest single-day decline since 2020. Intel shed 8%, while On Semiconductor and Skyworks Solutions each lost more than 6%. The iShares Semiconductor ETF, which benchmarks the overall sector, fell 5%.
The sell-off came after a key gauge of consumer prices came in above forecasts, and as conflict in Iran pushed crude oil higher—prompting investors to shift away from riskier assets.
The preceding advance had widened the AI opportunity set beyond longtime industry leader Nvidia, which for much of the past several years had largely carried the market to new peaks on its own.
Explosive appetite for central processing units, along with the graphics processing units that power large language models, has sent chipmakers to all-time highs.
Market participants are wagering that the shift from AI model training to autonomous agents will lift demand for additional AI hardware. Among the beneficiaries are memory chip producers, which are raising prices as supply remains tight.
Micron Technology slid 6%, and Sandisk cratered 8%. Sandisk’s stock has surged more than six times over since January.
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