Technologies
Most People Use ChatGPT for Personal Life, Not Work, According to a New OpenAI Study
More than 70% of all consumer ChatGPT messages are non-work-related.
When ChatGPT first launched in November 2022, parent company OpenAI pitched it as a productivity tool and a game-changer for delegating menial work tasks, such as responding to emails or writing memos. OpenAI just released a new paper looking into how hundreds of millions of people globally actually use ChatGPT, and the results show a striking shift in how people use it. What started as a work assistant is now a tool people use for their personal lives.
In mid-2024, nearly half of all conversations on ChatGPT were job-related. By mid-2025, that number had fallen to just over a quarter.
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That doesn’t mean people are using the chatbot less. ChatGPT has about 700 million weekly active users worldwide, sending more than 2.5 billion messages per day or about 29,000 messages per second, according to the report by the National Bureau of Economic Research and contributors from OpenAI, Duke University and Harvard University.
In short, more and more people are using the platform — just not for work-related queries.
Read also: OpenAI Wants You to Get a Certificate in ChatGPT and Find Your Next Job
The paper describes a shift away from asking ChatGPT to perform tasks, such as writing text, toward users asking it questions. For instance, «writing help comprised more than a third of usage last year. Now, it’s closer to a quarter.»
Meanwhile, «seeking information» has grown from 14% to 24% of all conversations, meaning people use ChatGPT more as a search engine replacement for information and guidance.
«Overall, our findings suggest that ChatGPT has a broad-based impact on the global economy,» the paper states. «The fact that non-work usage is increasing faster suggests that the welfare gains from generative AI usage could be substantial.»
(Disclosure: Ziff Davis, CNET’s parent company, in April filed a lawsuit against ChatGPT maker OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)
Who is driving this change
The OpenAI paper also looks into the demographics behind these inquiries:
- Gender: Early users skewed heavily male. In January 2024, only 37% of users had names that are typically considered feminine. As of July 2025, that group has grown to 52% of all users, meaning women (or those with feminine names) use the system at roughly equal or slightly higher rates than men.
- Age: Nearly half (46%) of ChatGPT users self-reported that they are between 18 and 25. This younger demographic favors personal queries, such as asking about hobbies or seeking advice, while older users are more likely to use ChatGPT for work-related tasks.
- Geography: ChatGPT usage is no longer concentrated in wealthier countries. The fastest growth is in lower-to-middle-income nations, where GDP per capita ranges roughly from $10,000 to $40,000, and smartphones are often the main gateway to the internet.
- Education: Users with college degrees or higher are more likely to use ChatGPT for professional tasks. For instance, 37% of messages are work-related for users with less than a bachelor’s degree, 46% are work-related for users with a bachelor’s degree, and 48% are work-related for those with some graduate education. Non-degree users still engage heavily, mostly using the chatbot for everyday questions and support.
- Occupation: The paper also found that users in highly paid professional and technical occupations are more likely to use ChatGPT for work.
Read also: OpenAI Adding Parental Controls to ChatGPT After Lawsuit Over Teen’s Death
Technologies
Google races to put Gemini at the center of Android before Apple’s AI reboot
Google is using its latest Android rollout to position Gemini as the AI layer across phones, Chrome, laptops and cars.
Google is using its latest Android rollout to make Gemini less of a chatbot and more of an operating layer across the phone, browser, car and laptop, just weeks before Apple is expected to show its own Gemini-powered Apple Intelligence reboot at WWDC.
Ahead of its Google I/O developer conference next week, the company previewed a number of Android updates, including AI-powered app automation, a smarter version of Chrome on Android, new tools for creators, a redesigned Android Auto experience, and a sweeping set of new security features.
Alphabet is counting on Gemini to help Google compete directly with OpenAI and Anthropic in the market for artificial intelligence models and services, while also serving as the AI backbone across its expansive portfolio of products, including Android. Meanwhile, Gemini is powering part of Apple’s new AI strategy, giving Google a role in the iPhone maker’s reset even as it races to prove its own version of personal AI on the phone is further along.
Sameer Samat, who oversees Google’s Android ecosystem, told CNBC that Google is rebuilding parts of Android around Gemini Intelligence to help users complete everyday tasks more easily.
“We’re transitioning from an operating system to an intelligence system,” he said.
As part of Tuesday’s announcements. Google said Gemini Intelligence will be able to move across apps, understand what’s on the screen and complete tasks that would normally require a user to jump between multiple services. That means Android is moving beyond the traditional assistant model, where users ask a question and get an answer, and acting more like an agent.
For instance, Google says Gemini can pull relevant information from Gmail, build shopping carts and book reservations. Samat gave the example of asking Gemini to look at the guest list for a barbecue, build a menu, add ingredients to an Instacart list and return for approval before checkout.
A big concern surrounding agentic AI involves software taking action on a user’s behalf without permissions. Samat said Gemini will come back to the user before completing a transaction, adding, “the human is always in the loop.”
Four months after announcing its Gemini deal with Google, Apple is under pressure to show a more capable version of Apple Intelligence, which has been a relative laggard on the market. Apple has long framed privacy, hardware integration and control of the user experience as its advantages.
Google’s Android push is designed to show it can bring AI deeper into the device experience while still giving users control over what Gemini can see, where it can act and when it needs confirmation.
The app automation features will roll out in waves, starting with the latest Samsung Galaxy and Google Pixel phones this summer, before expanding across more Android devices, including watches, cars, glasses and laptops later this year.
The company is also redesigning Android Auto around Gemini, turning the car into another major surface for its assistant. Android Auto is in more than 250 million cars, and Google says the new release includes its biggest maps update in a decade and Gemini-powered help with tasks like ordering dinner while driving.
Alphabet’s AI strategy has been embraced by Wall Street, which has pushed the company’s stock price up more than 140% in the past year, compared to Apple’s roughly 40% gain. Investors now want to see how Gemini can become more central to the products people use every day.
WATCH: Alphabet briefly tops Nvidia after report of $200 billion Anthropic cloud deal
Technologies
Waymo recalls 3,800 robotaxis after glitch allowed some vehicles to ‘drive into standing water’
Waymo issued a voluntary recall of about 3,800 of its robotaxis to fix software issues that could allow them to drive into flooded roadways.
Waymo is recalling about 3,800 robotaxis in the U.S. to fix software issues that could allow them to “drive onto a flooded roadway,” according to a letter on the National Highway Traffic Safety Administration’s website.
The voluntary recall is for Waymo vehicles that use the company’s fifth and sixth generation automated driving systems (or ADS), the U.S. auto safety regulator said in the letter posted Tuesday.
Waymo autonomous vehicles in Austin, Texas, were seen on camera driving onto a flooded street and stalling, requiring other drivers to navigate around them. It’s the latest example of a safety-related issue for the Alphabet-owned AV unit that’s rapidly bolstering its fleet of vehicles and entering new U.S. markets.
Waymo has drawn criticism for its vehicles failing to yield to school buses in Austin, and for the performance of its vehicles during widespread power outages in San Francisco in December, when robotaxis halted in traffic, causing gridlock.
The company said in a statement on Tuesday that it’s “identified an area of improvement regarding untraversable flooded lanes specific to higher-speed roadways,” and opted to file a “voluntary software recall” with the NHTSA.
“Waymo provides over half a million trips every week in some of the most challenging driving environments across the U.S., and safety is our primary priority,” the company said.
Waymo added that it’s working on “additional software safeguards” and has put “mitigations” in place, limiting where its robotaxis operate during extreme weather, so that they avoid “areas where flash flooding might occur” in periods of intense rain.
WATCH: Waymo launches new autonomous system in Chinese-made vehicle
Technologies
Qualcomm tumbles 13% as semiconductor stocks retreat from historic AI-fueled surge
Semiconductor equities reversed sharply after a broad AI-driven advance, with Qualcomm suffering its worst day since 2020 amid inflation concerns and rising oil prices.
Semiconductor stocks fell sharply on Tuesday, reversing course after an extensive rally that had expanded the artificial intelligence investment theme well past Nvidia and driven the industry to unprecedented levels.
Qualcomm plunged 13% and was on track for its steepest single-day decline since 2020. Intel shed 8%, while On Semiconductor and Skyworks Solutions each lost more than 6%. The iShares Semiconductor ETF, which benchmarks the overall sector, fell 5%.
The sell-off came after a key gauge of consumer prices came in above forecasts, and as conflict in Iran pushed crude oil higher—prompting investors to shift away from riskier assets.
The preceding advance had widened the AI opportunity set beyond longtime industry leader Nvidia, which for much of the past several years had largely carried the market to new peaks on its own.
Explosive appetite for central processing units, along with the graphics processing units that power large language models, has sent chipmakers to all-time highs.
Market participants are wagering that the shift from AI model training to autonomous agents will lift demand for additional AI hardware. Among the beneficiaries are memory chip producers, which are raising prices as supply remains tight.
Micron Technology slid 6%, and Sandisk cratered 8%. Sandisk’s stock has surged more than six times over since January.
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