Technologies

What Makes a Phone Ethical? I Talked With Someone Who Builds One to Find Out

CEO Raymond van Eck explains how the Fairphone 6 is better for people — including the people who make it — and better for the planet.

Fairphone is a David among Goliaths in the phone world. We’re talking about a tiny Dutch social enterprise that shipped just over 100,000 phones in 2023, versus tech giants such as Apple and Samsung, which routinely ship hundreds of millions of phones annually.

On Wednesday, Fairphone CEO Raymond van Eck unveiled the latest device, the sixth generation, in its family of phones. Intended to be known simply as the Fairphone (but in reality more likely to be referred to as the Fairphone 6), this modular phone is designed to be easily repairable and last people who buy it at least eight years.

I spoke with van Eck at the Amsterdam launch event, which took a different tack for a smartphone company. Instead of foregrounding the specs and AI capabilities, Fairphone talked mostly about how this newest device has the lowest carbon footprint of any phone it has made. Company reps also talked about how the workers in its supply chain are paid a living wage bonus and protected from harmful chemicals.

It’s not the easy or convenient way to make a phone. But if a phone maker as diminutive as Fairphone can do it, then it does raise the question of why industry mammoths can’t too.

«It takes effort,» van Eck tells me. «If we can do it, in my opinion, others can do it, because if you look at our scale, it’s even more difficult to convince suppliers to work this way.»

Niche phones are having something of a moment. Just last week the Trump Organization announced the T1 device, also known as the Trump phone, expected later this year, with much boasting of American origins. But rather than a preoccupation with making phones in the US, which doesn’t have the supply chain or manufacturing capabilities, I’d much rather see more options that present people with more ethically made, more easily repairable devices. I’ve been covering consumer tech and the climate crisis for many years, and not only do phones such as the Fairphone provide people with better value for the money in the long run, but they also put less stress on our rapidly warming planet.

Fairphone’s slice of the market is a small one, and van Eck is aware of that fact. But the company is also making an impact through its role in setting up systems that the entire tech industry can take advantage of. He cited progressive approaches focused on the use of minerals in mobile phone manufacturing like the Fair Cobalt Alliance and responsible gold credits (through which companies pay an extra $1 per every gram of gold mined in order to fund oxygen masks and other safety equipment).

A fairer phone

Then of course there’s the Fairphone itself — a device designed to be easily repairable by anyone who owns it, regardless of skill level. It even comes with a dedicated iFixit screwdriver in the box so that you can replace the back panel.

Inside is Qualcomm’s Snapdragon 7s Gen 3 chip — a solid processor, but not the company’s most sophisticated silicon. I can’t help but wonder whether Fairphone is potentially shaving years off the phone’s longevity by not using the most advanced chipset at the time the device is manufactured. But van Eck thinks not.

«The device is perfectly equipped to fulfill the needs of the customers that are buying it,» he says. The Fairphone is designed for longevity via repair and updates, not to compete with future flagship models of competitors, he adds. «Within this midrange, we’re very confident that we can still deliver to the expectations of the customers in the years to come.»

One of the more notable (and noticeable) features of the Fairphone 6 is a lime green slider on the side of the phone. There’s been something of a renaissance of physical buttons on phones over the past few years, but most phone makers install these primarily for activating a device’s AI features.

I was fascinated to see that Fairphone has gone practically in the opposite direction. The slider is customizable, but comes pre-programmed to switch the phone into «essentials» mode. This pared-back monochrome interface gives you access to just the core functions of your phone — messaging, camera, web browser and the like — to give you something more akin to a dumb phone experience.

It’s not that van Eck is against AI. The Android version of the Fairphone 6 will come with Google’s Gemini. But he’s also aware of the wider conversation around responsible phone us.

«We see debates about children’s smartphones. We see debates about people who are glued to their devices even having eye problems,» he says. «It’s actually in our mission … that we want to make tech ethical. So it’s also good for us to help our users to switch off.»

When ethics meet scale

Worthy though its ideals and practices may be, this doesn’t mean Fairphone is totally above criticism.

If you’ve followed the company’s journey as closely as I have, it’s impossible not to have seen an influx of negative customer experience reports over the past few months, especially complaints about wait times and lack of communication.

Fairphone’s growth has been both a blessing and a curse, according to van Eck, who puts the issues the company has experienced down to systems, processes and workforce that have now been resolved.

«We see more interest for our devices, and that also triggered the fact that we needed to scale up,» he says. «We expect that the longer waiting times that customers have experienced, that will be a thing from the past within the next few weeks.»

Crucially, people who are interested in buying a Fairphone 6 shouldn’t see a repeat of these issues. This is the sixth-generation device, rebranded without a number officially attached to it. Does that mean this ultimate Fairphone is therefore the last Fairphone?

It is not. «We’re here to stay,» he tells me. Not only will Fairphone continue developing its tech, but it will keep pushing for and holding itself to higher standards. The new device contains more recycled materials than the Fairphone 5, for example.

«Of course there will be next versions to come,» he says. «But for now, we’re very happy with the Fairphone.»

Technologies

Google Discover Gains Follow Button and Expands Content Sources

Google’s personalized news feed will feature a wider variety of content in the coming weeks.

Google Discover, Google’s personalized news feed, has largely remained the same since its introduction in 2018, but it’s now receiving some new and helpful features.

On Wednesday, Google announced that Discover will soon expand the type of content found within the feed and allow you to follow publications and creators. You can find Google Discover in the Google app, and it will be built into the home screens of some Android phones.

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

Instead of just seeing a list of web pages to visit on your feed, you’ll soon see a mix of web articles, YouTube videos and social media posts from X and Instagram, effectively widening the net of content shown in Discover.

Along with expanding content from more sources, Google Discover is allowing users to follow specific publishers and content creators using a «follow» button at the top right of each content card.

Google says that tapping the publication’s or creator’s name will open a new page previewing the content that’s typically shared before you choose to follow the outlet. From our testing across multiple phones so far, it appears the feature is still rolling out.

Your Google Discover feed should now allow you to follow content creators. A more diversified mix of content will roll out over the coming weeks.

Technologies

New Bill Aims to Block Both Online Adult Content and VPNs: How Your VPN Could Be Affected

A proposed bill in Michigan has a broad reach that covers everything from adult AI content to manga and even depictions of transgender people. It includes a VPN ban to avoid workarounds.

If you live in Michigan, you might not be able to legally use a VPN soon if a new bill is passed into law. On Sept. 11, Michigan Republican representatives proposed far-reaching legislation banning adult internet content.

The bill, called the Anticorruption of Public Morals Act and advanced by six Republican representatives, would ban a wide variety of adult content online, ranging from ASMR and adult manga to AI content and any depiction of transgender people. It also seeks to ban all use of VPNs, foreign or US-produced.

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VPNs, or virtual private networks, are software suites often used as workarounds to avoid similar content bans that have passed in states like Texas, Louisiana, Mississippi and the UK. VPNs can be purchased with subscriptions or downloaded and are also built into some browsers and Wi-Fi routers.

But Michigan’s bill would charge internet service providers with detecting and blocking VPN use, as well as banning the sale of VPNs in the state. Associated fines would be up to $500,000.

What the ban could mean for VPNs

Unlike some laws banning access to adult content, this Michigan bill is comprehensive. It applies to all residents of Michigan, adults or children, targets an extensive range of content and includes language that could ban not only VPNs but any method of bypassing internet filters or restrictions.

That could spell trouble for VPN owners and other internet users who leverage these tools to improve their privacy, protect their identities online, prevent ISPs from gathering data about them or increase their device safety when browsing on public Wi-Fi.

Read more: CNET Survey: 47% of Americans Use VPNs for Privacy. That Number Could Rise. Here’s Why

Bills like these could have unintended side effects. John Perrino, Senior Policy and Advocacy Expert for the nonprofit Internet Society, mentioned to CNET that adult content laws like this could interfere with what kind of music people can stream, the sexual health forums and articles they can access and even important news involving sexual topics that they may want to read.

«Additionally, state age verification laws are difficult for smaller services to comply with, hurting competition and an open internet,» Perrino said.

The Anticorruption of Public Morals Act has not passed the Michigan House of Representatives committee or been voted on by the Michigan Senate, and it’s not clear how much support the bill has beyond the six Republican representatives who have proposed it. As we’ve seen with state legislation in the past, sometimes bills like these can serve as templates for other representatives who may want to propose similar laws in their own states.

Could VPNs still get around bans like these?

Could VPNs still get around this type of ban? That’s a complex question that this bill doesn’t really address.

«From a technical standpoint, ISPs can attempt to distinguish VPN traffic using deep packet inspection, or they can block known VPN IP addresses,» said NordVPN privacy advocate Laura Tyrylyte. «However, deploying them effectively requires big investments and ongoing maintenance, making large-scale VPN blocking both costly and complex.»

Also, VPNs have ways around deep packet inspection and other methods.

«Some VPNs offer obfuscation — which tries to disguise VPN traffic as standard web traffic — using dedicated servers or custom VPN protocols, like NordVPN’s NordWhisper or Proton VPN’s Stealth,» said CNET senior editor Moe Long. «But note that obfuscation isn’t foolproof.»

There are also no-log features offered by many VPNs to guarantee they don’t keep a record of your activity, and no-log audits from third parties like Deloitte that — well, try to guarantee the guarantee. VPNs can even use server tricks, such as RAM-only servers that automatically reboot to erase data after every browsing session.

If you’re seriously concerned about your data privacy, you can look for features like these in a VPN and see if they are right for you. Changes like these, even on the state level, are one reason we pay close attention to how specific VPNs work during our testing, and recommend the right VPNs for the job, from speedy browsing to privacy while traveling.

Technologies

Today’s NYT Strands Hints, Answers and Help for Sept. 19 #565

Here are hints and answers for the NYT Strands puzzle for Sept. 19, No. 565.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.

Do you drink your coffee black? If so, today’s NYT Strands puzzle might be a puzzler. If you need hints and answers, read on.

I go into depth about the rules for Strands in this story.

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: Pour it on.

If that doesn’t help you, here’s a clue: Wow, no cow.

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

NONE, CONE, RICER, SHEW, FAIR, FAIRY, DRAY, YARD, MILK, CASH, DONE, DRAM, MADAM

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers: