Technologies
We Found Out Why People are Getting Amazon Refunds From Years-Old Purchases
After internal reviews at Amazon, some buyers are now getting thousands of dollars in returns.

If you’ve recently seen a surprise Amazon refund show up in your account, you’re not alone. Numerous Amazon customers have started reporting that they received a variety of amounts of money from products they ordered months or even years ago.
One customer on LinkedIn said he received a refund of $1,800 for a smart TV bought seven years ago. Others made similar comments about products bought in the past.
According to Bloomberg, it all ties back to an internal review Amazon did, possibly in response to a 2023 lawsuit. That suit claimed Amazon had quietly reversed legit return-related refunds for some shoppers. Now, it looks like Amazon’s making good — and if you’ve ever had a return go sideways, you might see a little money show up, too.
A representative for Amazon told CNET that only a small number of customers would be affected.
«Following a recent internal review, we identified a very small subset of returns where we issued a refund without the payment completing, or where we could not verify that the correct item had been sent back to us so no refund was issued,» an Amazon representative said. «There is no action required from customers to receive the refunds, and we have fixed the payment issue.»
In its latest earnings call, Amazon reported a one-time expense of $1 billion connected to expenses like refunds, returns and tariffs that the company had not yet sent out. These earmarked funds could be responsible for the sudden updates that shoppers are now seeing regarding purchases as far back as 2018.
Read more: I’ve Been Tracking Tariff Price Impacts Every Day and Here’s What I’ve Found So Far
If you receive an email about a surprise refund from Amazon orders, it may be related to these changes Amazon has made behind the scenes. You may still want to confirm it’s not fraud by logging into your Amazon account or making a quick service call, especially if it’s a larger amount like a payment for a TV. Scammers may be taking advantage of this news, too, so be wary of any notification that asks you for financial information, which Amazon should already have.
Technologies
Xbox’s Games Showcase and The Outer Worlds 2 Direct Stream Sunday: How to Watch
Technologies
T-Mobile Is Feeling Generous, Gifting Customers a Free Premium iPhone 16 Pro
You can also score $800 towards your existing contract to make switching easier.

Most major cell service providers require you to sign a multiyear contract, so choosing the right one is a big decision. You’ll want to consider factors like the coverage in your area and how many lines you’re looking to add, but most carriers also offer some serious deals that could sway your decision. And there are some excellent T-Mobile deals you can take advantage of right now that make it a pretty competitive pick — especially for Apple fans looking to upgrade.
T-Mobile has some bargains up for grabs, including free lines and streaming services. But one highlight is the chance to snag yourself the top-rated iPhone 16 Pro for free. The language on some of these offers can be a little confusing, so we’ve broken down how T-Mobile’s current deals work below. Note that there aren’t any set expirations for these offers, so they could vanish at any moment. We wouldn’t wait too long if you’re hoping to take advantage of these savings.
SMARTPHONE DEALS OF THE WEEK
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$799 (save $200)
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$300 (save $100)
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$350 (save $279)
Why these deals matter
You more or less need a phone with reliable coverage these days, but costs can add up quickly. Whether you’re looking to upgrade your mobile device or shopping for the best family plans, these T-Mobile deals can help save you some serious cash each month.
Technologies
Amazon’s Building Humanoid Robots to Speed Deliveries to You
Amazon is reportedly testing package-delivery bots in one of its facilities. Will they talk to your Ring doorbell?

Amazon has used drones to deliver packages, but according to an internal report cited by The Information, the retailer is planning to test out more human-like autonomous delivery methods. Namely, robots that would walk right up to your door to deliver items.
The company is reportedly finishing work on a San Francisco-based obstacle park to work on the technology. It’s unclear how soon the technology might be developed or used for real-world deliveries.
Amazon has been touting its work in robotics for the home and for warehouse work, but this is the first time the company has made an explicit push into using human-like robotics for package delivery, which could replace human workers. The robots would use some of the same AI technology that the company is rolling across other areas of its business.
Along with delivery robots, Amazon is working on humanoid robots that would work in its warehouses, according to Reuters, reporting on an event at Amazon’s Lab126 research facility.
In a post on its X account, Amazon pointed to a story about how it’s using agentic AI across several fronts: «We’re developing foundation models that will allow fulfillment center robots to understand and act on natural language commands. Imagine saying ‘Pick up that yellow tote’ and having a robot do it instantly. The future of robotics is here, and it speaks your language.»
The company has hundreds of robotics-related job listings posted in the US, Canada, Germany and Luxembourg.
Amazon did not immediately respond to a request for information.
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