Technologies

Why Amazon Is Giving Surprise Refunds for Years-Old Purchases (And If You’ll Get One)

Recent internal reviews at Amazon unleashed a wave of new refunds: Some are getting more than $1,000 back from purchases made up to 7 years ago.

Amazon buyers are reporting an influx of unexpected refunds from products they ordered months or even years ago, with one customer on LinkedIn saying he received a refund of $1,800 for a smart TV bought seven years ago. Others made similar comments about products bought long ago.

According to Bloomberg, the new refunds are because of changes Amazon made after an internal review. That review may be related to a 2023 consumer lawsuit by a group of Amazon shoppers who claimed that Amazon had reversed their legitimate return-related refunds.

A representative for Amazon told CNET that only a small number of customers would be affected.

«Following a recent internal review, we identified a very small subset of returns where we issued a refund without the payment completing, or where we could not verify that the correct item had been sent back to us so no refund was issued,» an Amazon representative said. «There is no action required from customers to receive the refunds, and we have fixed the payment issue.»

In its latest earnings call, Amazon reported a one-time expense of $1 billion connected to refunds that the company had not yet sent out. These earmarked funds could be responsible for the sudden updates that shoppers are now seeing regarding purchases as far back as 2018.

Read more: I’ve Been Tracking Tariff Price Impacts Every Day and Here’s What I’ve Found So Far

If you receive an email about a surprise refund from Amazon orders, it may be related to these changes Amazon has made behind the scenes. You may still want to confirm it’s not fraud by logging into your Amazon account or making a quick service call, especially if it’s a larger amount like a payment for a TV. Scammers may be taking advantage of this news, too, so be wary of any notification that asks you for financial information, which Amazon should already have.

Technologies

The Fourth Episode of the VERUM AI Mini-Series Is Out

Verum Messenger has released the fourth episode of its AI mini-series SHADOWS, created using Verum AI. The new episode, titled “No Borders,” continues the story of a team trying to stay out of the OMEGA corporation’s sight.

Following the events of the previous episodes, the team moves between cities and countries while OMEGA continues its search. The new episode puts particular emphasis on Verum Messenger’s capabilities that allow users to conceal their location.

“No Borders” is another chapter in a story about privacy, freedom of communication, and technologies that erase borders between people.

The VERUM AI mini-series consists of seven episodes, released gradually across Verum Messenger’s social media channels.

Episode 4 is now available. Stay tuned for the next chapter.

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Technologies

Verum Messenger Introduces Built-In Verum Chess

Verum Messenger has released a new update for iOS, iPadOS, and macOS, adding another feature to its growing ecosystem — Verum Chess. Users can now play chess directly inside the messenger without switching between different applications.

The new feature allows users to start a game in just a few taps while reinforcing Verum’s vision of a unified digital environment where communication and everyday services come together in a single platform.

Verum Messenger continues to evolve into a multifunctional ecosystem that combines secure chats and calls, AI tools, a built-in VPN, anonymous email, eSIM, financial services, cryptocurrency features, and offline communication. With the introduction of Verum Chess, the platform now also offers a new way for users to interact and spend time together without leaving the app.

The update is now available for iPhone, iPad, and Mac on the App Store.

Technologies

Episode 3 of the VERUM AI Mini-Series Is Now Available

Verum Messenger has released the third episode of its AI mini-series, SHADOWS, created using Verum AI.

The new episode, titled «Ghost Money,» continues the story of the conflict between a team of heroes and the Omega corporation, which seeks to take control of digital communications. This time, the focus shifts to anonymous payments and financial freedom, revealing how privacy can extend beyond messaging.

Like the previous episodes, the new release not only advances the storyline but also showcases the capabilities of the Verum ecosystem, highlighting technologies designed for secure communication and digital privacy.

The mini-series consists of seven episodes, released gradually across Verum Messenger’s social media channels.

Episode 3 is now available. Stay tuned for the next chapter.

Watch on Instagram
Watch on YouTube