Technologies
I’m Still Waiting for Amazon’s Big Alexa AI Upgrade: Here’s What to Know About the Delay
Like the Apple Siri AI upgrade, it looks like Amazon’s Alexa Plus is taking much longer than anticipated. Here’s why these voice assistants are dragging their digital feet.

We attended Amazon’s February announcement of a massive Alexa AI upgrade with great interest. The new service, called Alexa Plus, promised us conversational AI to set reservations, learn what we like, analyze home video for us and control our smart entertainment on the fly — even if it came with a wee bit of privacy loss.
The enhanced Alexa was supposed to be ready to try in March. Now it’s the middle of May and we’re still waiting. I wish I could say I was surprised. Here’s what’s happening and why Echo users should practice their patience.
Read more: Amazon Alexa Just Changed Its Privacy Settings. CNET Survey Reveals 73% of Device Users Were Already Worried
Alexa Plus stalls out: We’ve seen this before
So, where’s the AI? For now, it’s still in early access, and that early access period appears to be limited. Even the few who have tried out Alexa Plus have been quiet about it. Those who’ve spoken up have said the AI is lacking critical features that were mentioned at the announcement, including ordering food on Grubhub with a conversation, entering into a story mode with kids, visually identifying family members during conversations, brainstorming ideas in a casual conversation mode, and using Alexa Plus on the Web. In other words, it’s just not ready yet.
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I’ve seen this before, very recently, with Apple’s announcement that it will be delaying Siri’s big AI upgrade, not only for a year after WWDC 2024, but then again in 2025 and possibly for as long as until 2027 according to our latest info. It’s possible Amazon watched the fallout from these delay announcements plus leaked employee complaints, and decided to be much quieter about the Alexa Plus rollout.
Either way, it could be months before the average consumer sees an option to upgrade to Alexa Plus, and with staggered rollouts, some Amazon customers could be waiting quite some time for the chatty new Alexa. No one at CNET has gotten an early access look at Alexa Plus yet, but the testing period is still ongoing, so we’re hopeful to get our hands on it very soon.
Waiting for the Show
We’re ready with Amazon Echos, Echo Shows, home cameras, smart gadgets and more to test out just what’s changed with Alexa Plus and what features have actually arrived (and what we still can’t do). But for now, it looks like we’re waiting for our own wake word — and I wouldn’t be surprised if Alexa Plus is on a similar trajectory to Siri’s AI delays, sans the troubling announcements and exposes we saw with Apple.
If you’re desperate to see what Amazon is doing with the latest Alexa AI technology, there is a way to get to the front of the line. Amazon has mentioned that during the early access period, it will focus on releasing Alexa Plus for Echo Shows. If you have an Echo Show 8, Show 10, Show 15 or Show 21, you’re more likely to see an offer for Alexa Plus if you sign up for the program.
Otherwise, we’ll keep you updated. Check out our AI Atlas to get the latest on Siri, Google Gemini, ChatGPT, Grok and, yes, Alexa Plus as we learn more and test out new capabilities.
Read more: The Best Smart Speakers for 2025
(Disclosure: Ziff Davis, CNET’s parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)
Technologies
Uber Adds Rental Car Delivery and Discounted Airport Rides Before July 4 Weekend Surge
Look for new airport pickup options and more flexibility for hotel food deliveries.

With AAA forecasting that a record-breaking 72 million Americans will travel during the week of July 4, ride-hailing and delivery company Uber is launching various updates to make summer vacations more seamless. Uber is significantly expanding its rental-car delivery service, introducing new airport options for ride-sharing and prescheduled pickups, and adding more flexibility for hotel food deliveries.
Read also: Uber’s Simplified App for Seniors Is Launching Nationwide
Car rental dropoff expands
One of the biggest updates is the expansion of Uber Rent — the service’s car-rental department — by adding car delivery, which allows users to have a rental car dropped off at their home, office or hotel. This summer, the service is rolling out to 15 additional US cities, including Dallas, Phoenix, Charlotte and Las Vegas, bringing the total to 24 cities nationwide.
Travelers can book a rental car as little as 2 hours in advance or up to six months ahead. Uber also notes that there’s no fee to cancel, as long as it’s at least 2 hours before the scheduled drop-off.
More affordable airport rides
Uber is also expanding Uber Share at Airports, a carpool-style option where travelers heading to or from the airport can share a ride with one other passenger and save up to 25% compared to a standard UberX, which is the regular Uber tier. Even if no match is found, riders still pay the discounted rate.
This feature is now available at more than 40 additional airports, including Chicago Midway, Nashville, Washington Reagan, and international cities like Paris, Lisbon and Stockholm.
Enhanced hotel food delivery
The company is adding new delivery options for travelers relying on Uber Eats while staying at hotels. Users can now select how they want their food dropped off: meeting the courier in the lobby, having the food left at the front desk or requesting direct delivery to their hotel room doorway.
Travelers staying at Marriott properties can also now earn Marriott Bonvoy points on Uber Eats orders, provided their loyalty account is linked in the app.
More airport pickup options in the suburbs
Uber is also expanding its Reserve Airport Pickup feature to 70 more airports in the US and Canada, with a focus on smaller towns and suburban destinations such as Reno, Green Bay and Sarasota. Reserve rides can be scheduled in advance, a convenience for travelers flying into areas with fewer transit options.
These updates are arriving just in time for one of the busiest travel weeks of the year. Additional changes are listed in the Uber Newsroom post.
Technologies
Microsoft Layoffs Are Here and These 3 Games Have Already Been Canceled
Microsoft is cutting more than 9,000 jobs — 4% of its global workforce — and as a result, Everwild and the Perfect Dark reboot have been put out to pasture.

Microsoft is moving ahead with mass layoffs, cutting a little less than 4% of its workforce or about 9,000 roles across the company. As a result, multiple games brewing within Xbox Game Studios were canceled, including some fairly high-profile projects.
When reached for comment, Microsoft directed CNET to reports Wednesday by Variety, confirming their accuracy.
«To position Gaming for enduring success and allow us to focus on strategic growth areas, we will end or decrease work in certain areas of the business and follow Microsoft’s lead in removing layers of management to increase agility and effectiveness,» Microsoft Gaming chief Phil Spencer wrote in a staff memo Wednesday morning, as published by Variety.
Xbox Game Studios head Matt Booty confirmed the game cancellations in an internal email published by Variety, naming Perfect Dark and Everwild specifically, as well as other «unannounced» titles.
«We have made the decision to stop development of Perfect Dark and Everwild as well as wind down several unannounced projects across our portfolio,» Booty wrote in the email. «As part of this, we are closing one of our studios, The Initiative.»
Booty added that the decisions to axe these games «reflect a broader effort to adjust priorities and focus resources to set up our teams for greater success within a changing industry landscape. We did not make these choices lightly, as each project and team represent years of effort, imagination and commitment.»
What Xbox games have been canceled?
Perhaps the most significant title canceled amid these new layoffs was a reboot of the classic FPS series, Perfect Dark. The studio that had been working on this new title, The Initiative, will be shut down entirely.
The long-awaited new entry in the sci-fi espionage series has been in the works since the studio opened in 2018 and first showed off gameplay footage for the title during an Xbox Games Showcase in June 2024.
Another notable title getting the axe is Everwild, a long-gestating new IP from Rare, the revered British studio Sea of Thieves, which Microsoft acquired in 2002. Over the decades, the studio has also produced the original Donkey King Country games for the SNES, the original Perfect Dark for the Nintendo 64, Conker’s Bad Fur Day and the Banjo-Kazooie series.
According to unnamed sources who spoke to Video Games Chronicle, numerous job cuts and a broader restructuring are expected at Rare, resulting in the game’s cancellation. The sources also confirmed reports over the years about Everwild’s somewhat turbulent development, claiming that it had «struggled to nail down a clear direction for the title.»
The game has reportedly been in development for the better part of a decade, being officially announced in 2019, followed by a trailer in 2020. In 2021, reports emerged that development on the game had been «rebooted.»
The other title reportedly put out to pasture was an untitled new MMORPG from Zenimax Online Studios, the creator of the popular MMO Elder Scrolls Online, which has reportedly reached upward of 25 million players since launching in 2014.
Details about what this title was are sparse, with Bloomberg’s Jason Schreier reporting that the game went by the codename «Blackbird» and had been in the works since 2018. Windows Central said in its report about Perfect Dark’s cancellation that Blackbird was once intended to act as a successor of sorts to Elder Scrolls Online.
David Lumb, a senior reporter at CNET, noted how these new developments at Microsoft underscored the recent job instability in the gaming industry, as well as the uncertainty the cancellations are sure to cause among gamers.
«The biggest losses are to the seemingly thousands of people who are out of a job in a tumultuous industry that’s seen record layoffs year over year,» Lumb explained, adding, «The cancellations of big games like the upcoming Perfect Dark and Rare’s next game Everwild are concerning for Microsoft’s next few years of releases, but also to confidence that a game being teased at, say, an Xbox Showcase will end up coming out.»
According to Variety, all games that were shown off during the 2025 Xbox Games Showcase in June will continue being developed.
Technologies
Razer Handheld Dock Chroma Follows Its Accessories’ Formula: High Quality With a Higher Price
Review: The Razer Handheld Dock Chroma is great for traveling with your gaming handheld, but it’s not the only option.

The Handheld Dock Chroma from Razer is a compact stand and dock for portable gaming consoles and tablets, offering charging and an interface to send your games to a bigger screen. As the name suggests, it includes RGB lighting that’s part of Razer’s Chroma ecosystem. It was announced at CES in January, and it recently started shipping. Is it any good? Well, largely yes, with some important caveats.
What I like about the Razer Handheld Dock Chroma
The Razer Handheld Chroma Dock is well built. It follows the company’s signature trend of delivering high-quality accessories that look great and are reliably durable. The metal build quality is a nice touch against all the other plastic, cheap-feeling options out there. It’s also fairly small, making it easy to drop in a bag as you head out. That’s kind of the point, as Razer designed this dock to be portable, fitting in nicely with the whole idea of handheld gaming in the first place.
One big difference of the Dock Chroma, compared to other docks and which also plays well into the portability aspect, is that the stand to hold the handheld is adjustable. It will lie flat, covering the mounting deck entirely and turning the whole thing into a little cube. Or you can adjust it as steep as 75 degrees to find the perfect viewing angle while gaming.
As the Chroma name suggests, there’s an RBG light strip on the front that syncs up with your Chroma settings. If you aren’t using a device that supports Chroma, there’s a button on the right side you can use to cycle between some preset lighting scenes.
What I don’t like about the Razer Handheld Dock Chroma
The first odd design choice almost flies in the face of the whole portable idea: There’s a USB-C cable sticking out of the back. This is what you connect to your handheld but oddly it can’t be detached or even folded into the dock itself. So it’s a bit clunky from a portability standpoint.
Then there’s the port selection. There’s a 100-watt USB-C port, three USB-A Gen 1 ports, a gigabit Ethernet port and an HDMI 2.0 port. That’s not a terrible port selection for a docking station, but the lack of a second USB-C, DisplayPort or a 3.5mm headphone port is rather disappointing.
Performance
For something that’s essentially a docking station for handheld gaming rigs, the Chroma Dock works well. I hooked it up to a ROG Ally and had no issues at all. It was cool to be able to drop the Ally onto the dock, Switch-style, and instantly have my games up on my monitor and TV. The plethora of ports navigating Windows 11 on the Ally makes it so much easier by letting me use a keyboard and mouse with it.
The Chroma Dock works with any device that supports USB-C, including the Nintendo Switch. Just be aware that it’s kinda awkward with the Switch because you have to set it upside down for it to work, and you’ll need to use the original Nintendo charger that came with it. You’ll also need to provide your own charger for any device you use as Razer doesn’t include one in the box. But for the Switch specifically, you’ll need the Nintendo one.
Technically, you could mount any USB-C device onto the dock, including a tablet or phone, to have an all-in-one sort of situation. If you’re on the go a lot, this might be a game-changer in more ways than one.
Should you get the Razer Handheld Dock Chroma?
If you’re ready to pay the Razer premium, then perhaps. The Chroma Dock will set you back $80, which is more than double the price of most other similar docks. That’s a lot to ask for something like this. But if you want that Razer brand and you have other Chroma lighting gear, it’s well-built, if lacking in some features.
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