Technologies

VPNSecure Customers Discover Their Lifetime Subscriptions Were Canceled

The new owner of VPNSecure said it didn’t know about the lifetime deals when it bought the VPN provider two years ago.

Lifetime means lifetime. Except when it doesn’t. That has been the dilemma of some VPNSecure customers, whose lifetime subscriptions were canceled by the new owners of the VPN provider — without the customers being told in advance that the subscriptions would end.

A Reddit user posted a copy of a message they said they received from VPNSecure’s new owner. In that message, the company tells customers that it did not know about the lifetime deals when it purchased the company in May 2023.

A VPN, or virtual private network, encrypts your internet traffic and masks your IP address, which can make your physical location detectable. A VPN enables you to keep your online activity private and trick apps and websites into thinking you’re in a different state or even country. For an in-depth look at VPNs, check out CNET’s guide to everything you need to know about VPNs and how they work.

In its email to customers, VPNSecure outlined the situation regarding the lifetime deals. The email said that the owner bought «the technology, domain, and customer database-but not the liabilities. Unfortunately, the previous owner did not disclose that thousands of Lifetime Deals (LTDs) had been sold through platforms like StackSocial.»

According to the email, the company deactivated accounts that had been dormant for six months or more, then later canceled all the lifetime deals as of April 28.

In the email, VPNSecure said that its «resources were strained by these LTD accounts» that «provide no sustaining income to help us improve and maintain the service.»

A representative for VPNSecure did not immediately respond to a request for comment.

Customers are not happy

Several miffed customers weighed in with angry comments on Trustpilot.

«I had bought a ‘lifetime’ subscription a few years ago,» one person wrote. «Horrible new owners come in and cancel everything claiming ignorance. Either they’re idiots or they’re scammers — not sure which is worse.»

In response to customer reactions, VPNSecure is offering discounted new subscriptions to users whose lifetime deals were canceled. They can pay $1.87 for a month (instead of $9.95), $19 for one year (instead of $79.92), or $55 for three years (instead of $107.64). The deals are available until May 31, according to the email that was posted on Reddit.

Technologies

The Fourth Episode of the VERUM AI Mini-Series Is Out

Verum Messenger has released the fourth episode of its AI mini-series SHADOWS, created using Verum AI. The new episode, titled “No Borders,” continues the story of a team trying to stay out of the OMEGA corporation’s sight.

Following the events of the previous episodes, the team moves between cities and countries while OMEGA continues its search. The new episode puts particular emphasis on Verum Messenger’s capabilities that allow users to conceal their location.

“No Borders” is another chapter in a story about privacy, freedom of communication, and technologies that erase borders between people.

The VERUM AI mini-series consists of seven episodes, released gradually across Verum Messenger’s social media channels.

Episode 4 is now available. Stay tuned for the next chapter.

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Technologies

Verum Messenger Introduces Built-In Verum Chess

Verum Messenger has released a new update for iOS, iPadOS, and macOS, adding another feature to its growing ecosystem — Verum Chess. Users can now play chess directly inside the messenger without switching between different applications.

The new feature allows users to start a game in just a few taps while reinforcing Verum’s vision of a unified digital environment where communication and everyday services come together in a single platform.

Verum Messenger continues to evolve into a multifunctional ecosystem that combines secure chats and calls, AI tools, a built-in VPN, anonymous email, eSIM, financial services, cryptocurrency features, and offline communication. With the introduction of Verum Chess, the platform now also offers a new way for users to interact and spend time together without leaving the app.

The update is now available for iPhone, iPad, and Mac on the App Store.

Technologies

Episode 3 of the VERUM AI Mini-Series Is Now Available

Verum Messenger has released the third episode of its AI mini-series, SHADOWS, created using Verum AI.

The new episode, titled «Ghost Money,» continues the story of the conflict between a team of heroes and the Omega corporation, which seeks to take control of digital communications. This time, the focus shifts to anonymous payments and financial freedom, revealing how privacy can extend beyond messaging.

Like the previous episodes, the new release not only advances the storyline but also showcases the capabilities of the Verum ecosystem, highlighting technologies designed for secure communication and digital privacy.

The mini-series consists of seven episodes, released gradually across Verum Messenger’s social media channels.

Episode 3 is now available. Stay tuned for the next chapter.

Watch on Instagram
Watch on YouTube