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Tech Clutter Overload: New CNET Survey Shows 31% of US Adults Hang On to Old Devices

Despite incentives for selling and trading in tech devices, a large number of phones, computers and game consoles end up neglected and unused.

Whether you’re upgrading to the latest iPhone or Samsung Galaxy phone, or snagging a new ultralight laptop for work on the go, the joy of gaining that powerful technology comes with a small burden — what to do with your old smartphone or computer? For a large number of people, the answer is «nothing.»

A recent CNET survey reveals that over three in 10 (31%) US adults hang onto old devices, because they aren’t sure what to do with smartphones, video game consoles, laptops and other tech accessories they no longer use. Nearly one in five (19%) US adults throw away these devices. However, many prefer to trade in their old devices for an exchange or upgrade (37%), while 25% are selling them. 

With tariffs expected to drive up electronics prices, there are still ways to save money on new tech, and selling your old devices can help offset the cost. If your device is broken or too outdated to sell, experts recommend using an electronics recycling service to avoid polluting the environment and so valuable materials like copper and aluminum can be reused.

Here’s what the latest CNET survey found about how US adults are disposing of tech they don’t want anymore and tips for what you can do with yours.  

Key takeaways:

  • 31% of US adults are still holding on to old tech devices because they’re not sure what to do with them.
  • 37% of Americans trade in or exchange their old devices, while 25% sell them. 
  • 29% use a recycling service to dispose of old tech, while 19% toss old devices in the trash.

Over one-third of US adults trade in or exchange their old tech

Many US adults (37%) trade in smartphones, gaming devices, laptops and accessories for another device or an upgrade. That can come in handy if a retailer offers a discount on the new gadget in exchange for the trade. 

Other popular disposal methods include giving it to a loved one or recycling it. Some US adults even try selling their devices, which can bring in some extra cash. Here’s a closer look at some common disposal methods based on CNET’s survey.

Read more: Spring Cleaning? Free Expert Tech Recycling Tips for a Greener Home

How to maximize the value of your smartphone trade-in

One-third of US adults trade in their smartphones for an exchange or upgrade to lower the price of a new one. Others use a recycling service or give the old device away. Here’s a closer look. 

If you plan to trade an old device, start with your phone carrier, said Patrick Holland, CNET’s managing editor for mobile. Many manufacturers, like Apple and Samsung, will partner with carriers to offer steep discounts on a new model when you trade in an old one.

«These deals usually happen within the first month a new phone goes on sale and can sometimes cover the entire price — just depends on how old and what condition the phone you’re trading in is,» he said. Some manufacturers may offer steeper discounts during the preorder period before a new phone is released, Holland added.

The longer you wait to trade in your device, the less you’re likely to get. For example, if you’re upgrading to the iPhone 16, you may need an iPhone 12 Pro or newer model to get a full promotional offer. Check your retailer’s trade-in requirements to make sure your device qualifies.

Most importantly, make sure your device works and is in good condition, with minimal scratches or cracks. You may also compare trade-in offers by getting estimates from different retailers and carriers for the best deal.

If your phone doesn’t qualify for a trade-in offer, or if you think the offer is too low, consider selling your phone. CNET experts recommend Swappa, an online marketplace to sell and buy used electronics. Swappa helps you set your price fairly by comparing similar models and features to yours. But there are other options to consider, too. 

«I’ve had a lot of luck on eBay and Gazelle,» Holland said. «Selling a phone on eBay can involve a little work and take some time, but you’ll usually get more money there.» 

Gazelle and similar resale sites are usually quicker than selling on eBay or Facebook Marketplace. but you may get less money for your device, Holland said. You can also trade in your tech with Best Buy’s trade-in program. And if your device’s value is too low, you can recycle it right at the store. 

On the other hand, if you’re not looking to get any money back from your old phone, many retailers and carriers — like Apple, Best Buy and AT&T — will recycle it for free. It’s best to call the physical store to make sure in advance. Holland also recommends donating your old phone to charity, like Cell Phones For Soldiers, if the phone is in good, working condition. 

Read more: Apple iPhone 16 Trade-In Tips: Getting Your Next Phone Using Your Old One

Many US adults recycle or gift old laptops and computers

By the numbers, nearly a quarter of US adults recycle their computers and computer accessories, while 18% give the old computer to family or friends. But 21% are unsure of what to do with the computer.

There are a few options, but regardless of how you discard, it’s important to remove your personal data first.

Before you recycle your laptop or give it away, CNET’s computing and home entertainment managing editor Josh Goldman recommends restoring it to its original condition to make sure your sensitive data is wiped from the machine. 

«Remove any software you’re not using, delete any unnecessary files and update the operating system,» Goldman said. «Back up all your important files, write down all the software you need — and find the license keys if you paid for it — and do a full system reset to start fresh.»

Manufacturers typically offer free-to-download software for securely deleting data. Windows devices have a secure erase option built into the system. Finish by blowing out any dust and debris with a can of compressed air and cleaning the outside with a cloth that’s safe for electronics.

For extra protection, Goldman suggests removing the hard drive or solid-state drive from your computer and destroying it. «It’s not necessary, but it’s extra peace of mind,» Goldman said. If that’s not an option, he recommends resetting the laptop, then using software to erase the solid-state drive or hard disk drive.

You’re then free to gift or donate your device. Many communities offer free electronics recycling drop-off locations. Goldman recommends starting your search with the Department of Public Works in your city or county. 

«If you’re not sure where to start, use Earth911.com‘s search. Just pop in your ZIP code and it’ll give you local options,» he said. 

Many gamers opt to sell old consoles 

When it comes to getting rid of unused video game systems, 17% of gamers prefer to sell their old consoles, followed by gifting them to family or friends (16%). If you no longer use a video game system, selling your old console could earn you some extra money. You just need to take a few precautions. 

Scott Stein, CNET’s editor at large, cautions anyone selling a gaming console to a retailer to make sure they’re getting a fair price. You can also sell directly to buyers on eBay and community groups like Facebook Marketplace and Offer Up. He also recommends community groups as another way to sell. 

When determining the price, assess the resale value and the condition of your accessories and console. You may also look at how other sellers are pricing their consoles to determine a fair price. Lastly, think about the value of your games and how rare they are — that could increase your console’s value. 

Before selling or gifting a video game console, reset all content and account settings. Most importantly, remove any credit card payment information you may have stored on your account details. Most consoles have an easy reset-to-factory setting to make erasing your data easy. 

Other ways to recycle old tech

Still struggling with where to get rid of devices you don’t want anymore? Major office supply stores like Staples and Office Depot offer recycling services, and so does Best Buy. Some stores even offer store credits in exchange for your old tech. 

Check the list of accepted items before you go to the store. For example, larger monitors can be recycled for $20 at Staples, and while most personal tech is accepted, medical devices and TVs are a few items that aren’t. 

Methodology 

CNET commissioned YouGov Plc to conduct the survey. All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,511 adults. Fieldwork was undertaken from March 26-28, 2025. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18 and over).

Technologies

McDonald’s Snack Wraps Are Back but Was It Worth the Wait?

Review: McDonald’s Chicken Snack Wraps are back and I sampled both varieties on release day. Here’s what I think.

McDonald’s Snack Wraps, a chicken-tortilla entree that’s been missing from US locations of the Golden Arches, flew back into US restaurants on July 10 — and after all this build-up, I had to try both flavor varieties right away. 

McDonald’s Snack Wraps first came out in 2006 and were meant to be a chicken item that would appeal to drive-thru customers because they’re less messy to eat while traveling. Both of the two varieties include white-meat chicken strips known as McCrispy Strips wrapped in a flour tortilla with shredded cheese and lettuce. McCrispy Strips are a reworked version of a chicken item formerly known as Chicken Selects.

McDonald’s Ranch Snack Wrap is worth the wait

If there’s a basic or classic version of the two Snack Wrap varieties offered, it’s the Ranch Snack Wrap. It consists of one McCrispy chicken strip wrapped in a flour tortilla, sprinkled with shredded lettuce and shredded cheese, and lightly doused with the chain’s McCrispy Ranch Sauce.

Honestly, I was a little worried that the Ranch Snack Wrap wouldn’t live up to all the hype. Two days before the McDonald’s wraps came out, I tried out the very similar chicken snack wraps at Popeyes Louisiana Kitchen, another fast-food franchise that’s jumped on the snack wrap bandwagon. And they were delicious — but then, chicken is Popeyes’ reason for being. Those wraps were so good, in fact, that I wondered if McDonald’s, not a chicken franchise by nature, could possibly compete.

Good news: The McDonald’s Ranch Snack Wrap is delicious, and just about as good as Popeyes’ version. You’ll notice right away that it’s weirdly designed. The tortilla is huge compared to the relatively small chicken piece, and if you don’t slide the chicken up your first few mouthfuls will be plain tortilla and little else. 

But the chicken is fresh and juicy, the cheese and lettuce are decent add-ons and the ranch sauce brings in a creamy taste of herbs and spices that blends well with the chicken. Note that the sauce delivery was kind of hit-or-miss, so you might want to add a shot of your own ranch dressing if you want an even distribution of sauce. 

But it’s McDonald’s, not a fancy Michelin-starred eatery, so who expects perfection? If I was eating at McDonald’s, I’d order the Ranch Snack Wrap over either a basic burger or a McChicken sandwich every day of the week.

Grade: A

McDonald’s Spicy Snack Wrap review: Sauce is the weak spot

The Spicy Snack Wrap also features one McCrispy chicken strip inside a flour tortilla, again sprinkled with shredded lettuce and cheese. But this time, the sauce is McDonald’s orangey Spicy Pepper Sauce. And that’s the problem. 

I love spice, often adding Sriracha or hot honey to my sandwiches, but I actively disliked the McD Spicy Pepper Sauce. It was overly sweet and dominated each mouthful, so while the chicken itself was the same crispy juicy strip as in the Ranch Snack Wrap, its taste was buried. There’s no question that it comes with a kick, though — I was still feeling the heat 20 minutes after lunch.

If I ordered McDonald’s Snack Wraps again, I’d stick to the Ranch Snack Wraps and pass on the Spicy Snack Wraps. But if you want to try both, I noticed on McDonald’s app that you can order a mix-and-match meal including one Ranch Snack Wrap, one Spicy Snack Wrap, fries and a drink.

Grade: B-

Fans have Snack Wrap fever

Zach Ciampa, who regularly covers new food releases under the social-media handle Snach With Zach, said there’s been an intense fan base out there for the wraps. 

«Regarding McDonald’s Snack Wrap, it’s by far the most requested item I’ve ever seen my audience ask or demand to come back,» he told CNET. «Not just the most requested in recent memory but the most requested of all time. And that’s not limited to McDonald’s.» 

Read more: Review: McDonald’s Minecraft Meals Feature The Hottest Nugget Sauce Ever

Ciampa said the only similar fast-food items that come close to the same level of interest are Dairy Queen’s S’mores Blizzard and Taco Bell’s Caramel Apple Empanada, both of which have made recent returns.

McDonald’s is riding a viral wave. The fast-food chain’s Minecraft Happy Meals and adult Minecraft Meals hit restaurants on April 1 and sold out quickly. 

recent analysis by VegasInsider.com found that the Snack Wrap was by far the most searched for discontinued McDonald’s menu item of 2025. 

What you need to know about Snack Wraps

Release date and time: The Snack Wraps are at participating McDonald’s now. You can order on the McDonald’s app, in restaurants, or in drive-thrus.

Price: At my local restaurant, Snack Wraps are priced at $3 apiece and a meal including fries and a drink was listed at $12. Prices may vary by location, A co-worker said Snack Wrap meals were $10.50 at his New York City McDonald’s.

Varieties: You can order a Snack Wrap in Spicy, which features a habanero-pepper kick, or Ranch, which features a burst of cool ranch sauce.

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Technologies

Here’s the Mystery Flavor of McDonald’s New Pink and Blue Shake

The crazy-colorful shake is part of the McDonaldland Meal, which is like a (pricey) Happy Meal for adults. And now I know the flavor.

I tried the McDonaldland Meal at my local McD’s on Aug. 12, the day it came out. And I don’t want to say that I’ve been thinking about the mystery flavor of its pink-and-blue Mt. McDonaldland shake ever since, because that would make me sound truly bizarre, but…I have pondered it. 

When I tasted the shake, I guessed it was maybe blue raspberry, maybe cotton candy, maybe mixed berry. It’s sweet but not sickeningly so, though I’d never order it again. (I’m a chocolate fan.) 

But I kind of wanted to know what the mystery flavor was. And now I do: According to McDonald’s Canada’s own nutrition page for the shake, the blue beauty features a «mix of creamy vanilla soft serve and raspberry flavored syrup.» (I tried to confirm this on the US nutrition page, but it just spun and spun and never loaded. Get on that, Ronald.)

RASPBERRY! The Mt. McDonaldland shake is raspberry flavor! And it’s blue in color, so my guess of blue raspberry was correct! Raspberry is the hot fast-food flavor these days, as Starbucks just brought back its much-loved raspberry drink syrup in late July.

If you’re wondering what I’m even talking about, McDonald’s continues to capitalize on the love of its customers for the company’s goofy history. Recently, Happy Meals included McDonald’s-themed toys — such as drink machines, fryers and trays with food on them — delivered in mini-Happy Meal boxes. And the much-longed-for Snack Wraps finally returned after a viral fan campaign. 

The McDonaldland Meal goes straight after that market of adults who have a nostalgic feeling for the Golden Arches. It’s not cheap — here in high-cost-of-living Seattle, the medium meal was $16.59 and the large was $18.29. 

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You can choose from a Quarter Pounder with cheese or a 10-piece McNugget order. It also comes with the chain’s famous french fries and your choice of drink. But the specialty drink that’s made to go with the meal is called that mystery-until-now-flavored Mt. McDonaldland shake, and it’s a blazing blue color, topped with hot pink whipped cream. It’s supposed to look like a volcano, with the pink cream as lava, I guess.

You can order the shake without the meal if you just want to try it. If you don’t want to try it, you can choose a regular drink or another flavor of shake with your McDonaldland meal.

Read more: Review: McDonald’s Minecraft Meals Feature The Hottest Nugget Sauce Ever

I sampled the hot pink whipped cream by itself, and it seemed to have no flavor, so maybe they just took regular whipped cream and dyed it pink.

Instead of a simple toy, the McDonaldland Meal comes with a 5-by-7-inch tin with one of the McDonaldland mascot characters on it. I ended up with Hamburglar, who, after Grimace, would probably have been my choice. 

Tins come embossed with Hamburglar, Grimace, Ronald McDonald, Mayor McCheese, Birdie the Early Bird and the Fry Guys. Honestly, I’m not sure what anyone would do with this tin, but it was definitely a classier included item than most of the Happy Meal toys.

Inside the tin is a card with a code you can scan to explore McDonaldland online, an ID card for your particular character, two postcards and four stickers. One of my stickers said «robble robble,» the Hamburglar’s favorite saying, and one read, «Keep up! Hamburglar and I are mid-heist.» I can’t really imagine anyone putting these on their water bottle or laptop, but to each their own.

Honestly, unless McDonald’s nostalgia is your thing, I’d recommend you just stick to ordering your usual at the Golden Arches and skipping the meal. But if you just don’t get enough blue and pink food in your life — and who does? — try the Mt. McDonaldland shake once, pass it around to let your friends make them guess the flavor before you smugly deliver the big reveal, and then go back to chocolate or another good old standard flavor.

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Technologies

A $101 Discount Means This PlayStation VR 2 Bundle Has Never Been Cheaper

Grab a top-rated VR headset and one of its best games for just $299 with this incredible remaining Cyber Monday bargain.

Listing at $299, the Meta Quest 3S is the most affordable way to dip your toes into the world of VR. But for high-end console gaming, the PlayStation VR 2 is the way to go. It’s a little pricier than the competition at $400, but this remaining Cyber Monday deal drops it down to a new record low.

Both Amazon and Walmart have the Horizon Call of the Mountain bundle on sale for just $299 right now. That means you’ll save $101 on the headset and also get one of the best PSVR 2 games for free. We don’t expect this deal to last for long since most sales have ended, though, so be sure to take advantage of these savings while you still can.

It’s important to note that you’ll also need a PS5 console to use the PSVR 2 headset, but thankfully they are also on sale right now. You can grab the digital-only PS5 Slim for just $400, which is $100 off the usual price.

The PSVR 2 features heightened Sense technology with eye tracking, 3D audio, haptic feedback, adaptive triggers and touch detection. Its enhanced eye tracking and haptics set it apart from the Quest headset, though the Meta system can be standalone and is more versatile.

Sony has not been amazing at supporting its PSVR 2 headset with first-party titles, but there are plenty of third-party games to play. Additionally, you can pick up an adapter to use it on a PC. All in all, it makes for a great gift this holiday season. And for $299, this is a sizable drop in price compared to when it launched.

Why this deal matters

Because you need both a PS5 console and the headset, investing in a PSVR 2 can be pretty pricey. But if you are looking to grab one, now is the time to do so. Not only is this the all-time lowest price we’ve seen on the Horizon Call of the Mountain bundle, but now you also have a rare chance to grab a PS5 console on sale.

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