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Switching Phone Carriers in 2023: What to Know Before Changing Providers

Before you switch your wireless service, you’ll want to make sure you have the answers to these questions.

Switching wireless providers isn’t easy. Although there are three major networks in the US, the actual number of wireless carriers and plans is significantly higher. Sifting through this big, confusing mess can be overwhelming, but we want to help make this process a little easier. Here’s how to choose a cell phone plan in 2023.

Which network works best for you? 

Verizon, AT&T and T-Mobile logos on smartphone screensVerizon, AT&T and T-Mobile logos on smartphone screens
Sarah Tew/CNET

In the US there are three major networks: AT&T, T-Mobile and Verizon. All three offer services directly and have robust nationwide networks that offer 4G LTE (fast) and 5G (really fast) data. 

The most important aspect of choosing a network is finding one that works in your area. This makes it hard for us to give a blanket recommendation of any one carrier. For example, T-Mobile’s service in New York may be excellent, but if you’re in rural Iowa, Verizon is more reliable. 

While your mileage may vary, the good news is that these networks are growing and improving all the time, particularly as the three major players continue to try and blanket the US with 5G. It’s quite possible that a decade ago you left a network complaining about its sparse service, but now it has beefed itself up because of that arms race to acquire customers.

If you know any friends or family in your area that already use the carrier you’re considering, ask about their experience. You could also go to a carrier’s store and see if they offer any free ways to try out the service before switching over, such as T-Mobile’s Network Pass which lets you sample T-Mobile’s service for free for three months. Verizon now offers a similar 30-day “trial” program while the Cricket prepaid service has rolled out its own trial offering that lets you try out parent AT&T’s network.

Then, of course, there are the plans themselves. Below is a comparison of some of the latest plans from AT&T, T-Mobile and Verizon. For this chart, we focused on each carrier’s cheapest plan, as well as their respective “middle” options that we think could make sense for most people. 

It is worth noting that some plans, like T-Mobile’s Magenta and Verizon’s Play More, include streaming perks like Netflix or the Disney Bundle (Disney Plus, ESPN Plus and Hulu). 

Verizon Play More and AT&T Unlimited Extra also don’t require you to have every line on the same plan, so if only one of your family plan’s lines needs extra hotspot data, you can drop the others down to cheaper options and save a little there (Verizon only needs one line on an account to be on Play More for you to be able to get its Disney perks). 

If you’re looking for multiple lines on T-Mobile and its cheapest rate, you’re better off going with its regular Essentials plan. A promotion the carrier is doing has it available for $100 per month for four lines which is $20 per month cheaper than the Base Essentials option. 

Wireless plans compared

Total data Cost for one line (with AutoPay) 5G High-speed hotspot Cost for four lines (with AutoPay)
T-Mobile Base Essentials Unlimited $45 Yes Yes (but at “3G speeds”) $120
AT&T Value Plus Unlimited $45 Yes No N/A
Verizon Welcome Unlimited Unlimited $65 Yes (5G Nationwide only) No $120
T-Mobile Magenta Unlimited $70 Yes 5GB per line $140
AT&T Unlimited Extra Unlimited $75 Yes 15GB per line $160
Verizon Play More Unlimited $80 Yes 25GB per line $180

Know the smaller and prepaid players

Logos for Visible, Mint Mobile and Google Fi on smartphone screensLogos for Visible, Mint Mobile and Google Fi on smartphone screens

Visible, Google Fi and Mint Mobile are just a few of the many MVNOs that rely on larger networks. 

Sarah Tew/CNET

While AT&T, T-Mobile and Verizonoperate the major networks, there are a number of smaller wireless providers that offer service on their airwaves. First, there are the prepaid brands each carrier owns. Verizon has Visible, AT&T has Cricket and T-Mobile has Metro (and soon Mint Mobile). All use their parent’s respective networks for service. 

Smaller players also rely on the larger networks for service. Mint Mobile and Google Fi, for example, use T-Mobile’s network, while cable companies Comcast and Spectrum rely on Verizon for their respective Xfinity Mobile and Spectrum Mobile brands. 

Boost Mobile, which is owned by Dish, uses a combination of T-Mobile and AT&T while Dish builds out its own 5G network. Dish recently started offering its own service that rivals the big carriers, which it calls Boost Infinite. It’s still in beta before a full launch later this year.

The benefit of these smaller carriers — many of which are known as mobile virtual network operators, or MVNOs — is that you can get access to the larger provider’s service at a more affordable rate. If you found that Verizon works best where you live but its service is too pricey, switching to Visible, Spectrum Mobile or Xfinity Mobile could potentially allow you to keep similar coverage but pay a bit less (though you may lose out on some other perks like free streaming services). 

We’ve broken down a few of these providers, including which provider uses which network and explained some of the trade-offs you’ll want to keep in mind. 

Know how much you owe on your installment plan

iPhone 13 Pro MaxiPhone 13 Pro Max

Getting a new iPhone at a deep discount from a carrier often requires a big commitment.

Patrick Holland/CNET

Two-year contracts have largely disappeared from the US wireless market. Unfortunately, they now seem set to be replaced by increasingly longer installment plans.

AT&T and Verizon now consistently only offer 36-month installment plans for the latest devices from Apple, Google and Samsung. T-Mobile still has options for 24 months but pricier devices, such as Samsung’s Galaxy Z Fold 4, require a 36-month plan should you want to finance them monthly. 

With these longer timelines you can get a flagship phone for significantly less, but you need to stay on that carrier (and potentially with a pricier unlimited plan) for two or three years. If you leave before that time has passed, you risk needing to pay out the balance owed on the phone, which some providers require before they “unlock” the device to be used on other networks. 

Major carriers often offer several hundred dollars when you switch, which can help subsidize the price of the change. But you’ll want to check your account online or go into your carrier’s store to find out how much you might still owe on your phone before you leave. 

Decide if you should keep your current phone

The modernization of phones and networks means your existing phone will probably work just fine on a new carrier. All the major wireless carriers offer a similar assortment of the latest devices, particularly when it comes to the iPhone and the Galaxy lines.

To make the most of any switch you’ll probably want to take this opportunity to upgrade your device, particularly if it’s a few years old and lacks modern features like 5G. There are often extra deals when adding or opening a new line to help pay off any installment plan or get you to a better device. 

If you’d rather keep what you have, your existing device will probably work just fine so long as it’s unlocked from your prior provider.

Know your discounts

Keep in mind that all of the carriers offer additional savings, which you could be eligible for depending on your employer, military status, student status or even age. If you’re on a family plan, a family member could qualify even if you don’t. 

First responders, military members, veterans, nurses and teachers, in particular, can get discounts from every major carrier. Verizon offers discounts for students, while T-Mobile’s Work perk could knock $10 a month off a Magenta Max plan and AT&T offers a similar program for its Unlimited Premium and Elite plans that it calls Signature. 

If you’re 55 or older, you may also be eligible for a discounted plan: T-Mobile offers discounted plans nationwide for as low as $55 a month for two lines, while Verizon and AT&T offer similar options but only for Florida residents.

We break down the discounts in greater detail here, for AT&T, Verizon and T-Mobile.

This could save you money if you switch, or potentially lower your current rate a bit and save you the hassle of changing providers.

Understand the perks

Disney Plus logo on a phone screenDisney Plus logo on a phone screen

If you have the right Verizon plan you could get free Disney Plus. 

Sarah Tew/CNET

Many of the major carriers bundle in perks for using their higher-end unlimited plans, particularly streaming services. Verizon offers the Disney Bundle (Disney Plus, Hulu and ESPN Plus) to those with its Play More and Get More unlimited plans and T-Mobile offers versions of Netflix with its Magenta and Magenta Max offerings and also includes a subscription to Apple TV Plus with Magenta Max. 

Even prepaid and smaller carriers like Cricket (HBO Max with Ads) and US Mobile (a variety of options) offer perks with their unlimited plans. 

In addition, some Verizon plans (like the top Get More option) include Apple Music, while T-Mobile’s Magenta and Magenta Max also offer in-flight Wi-Fi and unlimited data abroad. T-Mobile’s Metro offers 100GB of Google One storage and AT&T gives six months of free gaming with an extended trial of Nvidia’s GeForce Ultimate. 

If you’re already paying for one or more of these subscriptions, switching to the right provider could be a way to help you save even more.

We’ll continue to update this with more cell phone plan tips.

Technologies

Nvidia CEO Jensen Huang emerges as Trump’s top ally in AI safety debate

Jensen Huang’s position as the leader of the world’s most valuable company, has earned him Trump’s ear on the most important topics in AI.

With the debate about regulating artificial intelligence raging in Washington this week, President Donald Trump picked up the phone to call his top ally on the subject: Nvidia CEO Jensen Huang.

“The robots are not going to be taking over the world,” Trump told Huang, who’d put the president on speaker while on stage at the All-In Summit in Los Angeles on Monday. Trump repeated a point he’d made on social media: that mounting AI and data center concerns are a “hoax.”

While other tech leaders like Meta CEO Mark Zuckerberg and Amazon founder Jeff Bezos have cozied up to Trump during his second term, experts told CNBC that Huang is exercising outsized influence in the White House. He’s slated to attend Trump’s high-profile state dinner for Chinese President Xi Jinping next week, according to a person familiar with the matter who asked not to be named due to confidentiality.

Nvidia has been powering the AI boom since before the launch of ChatGPT in late 2022, supplying the graphics processing units used by OpenAI, Anthropic and others to train their models and run large workloads. Revenue surged to $215 billion in the latest fiscal year, up from $17 billion in 2021.

Huang’s position as the leader of the world’s most valuable company and the chipmaker at the heart of the AI boom has earned him the president’s ear on the most important AI topics.

“Trump just likes winners, and Jensen’s very good at speaking his language,” Samuel Hammond, director of AI policy at the think tank Foundation for American Innovation, said in an interview.

An Nvidia spokesperson declined to comment, and White House representatives didn’t respond to a request for comment.

Whether joining Trump for a candlelit dinner at his Mar-a-Lago club in Florida, or closing a keynote by thanking guests for “making America great again,” Huang has learned how to appeal to the president. Trump and Huang have appeared together at least six times in public since the start of the second term, including trips to Saudi Arabia and the U.K., and a recent trip to China via Air Force One.

Huang is pushing for U.S. AI to move faster while some of Nvidia’s most important customers — namely OpenAI and Anthropic — are ramping up pressure on governments to regulate the technology as fears spread about its potential dangers.

An Anthropic researcher, Jacob Coxon, who previously worked at OpenAI, said he quit his job earlier this month because he feared top AI labs are “gambling with our lives.” Coxon’s resignation set off a firestorm on social media, prompting calls for increased oversight from more than 20 members of Congress.

Concerns were already swirling after OpenAI disclosed a significant security incident in July, when two of its models escaped containment, accessed the open internet, and breached the online AI repository Hugging Face to get a better score on a benchmark test.

Anthropic CEO Dario Amodei cited that episode in a bombshell essay a week ago, urging AI developers to slow how quickly they improve their most advanced AI models. Amodei encouraged companies to cooperate directly with the U.S. government, and reiterated his desire for “well-considered regulation of AI.”

Amodei’s “pacing” proposal was endorsed by other industry leaders, including OpenAI CEO Sam Altman, SpaceX CEO Elon Musk and Google DeepMind Chair Demis Hassabis, who agreed on the need for a slowdown and additional oversight.

‘Did no harm’

Huang took a different position.

In public appearances over the past week, the Nvidia CEO brushed off concerns about AI’s risks. He said that predictions of doom aren’t grounded in science, and that model developers are responsible for securing their products before releasing them.

The solution to safety concerns, Huang said in Scotland on Thursday, is “good old-fashioned engineering.”

“There were incidents, and those incidents, thankfully, did no harm,” Huang said.

Huang’s position is largely shared publicly by David Sacks, a venture capitalist who previously served as Trump’s AI and crypto czar. Sacks co-hosts the “All-In” Podcast, which produced Monday’s event that featured the Trump-Huang call.

“The only control or ‘guardrails’ that AI needs is a STRONG AND SMART (High IQ!) PRESIDENT, and the U.S.A. has that, in spades!,” Trump wrote in a post on Truth Social on the same day as the summit.

Before the recent uproar over safety, Nvidia focused its Washington outreach on export controls.

Last year, Nvidia was pushing to sell its AI chips to restricted countries, including China, drawing sharp criticism from U.S. lawmakers.

Some members of Congress, including Sens. Elizabeth Warren, D-Mass., and Josh Hawley, R-Mo., have cautioned that selling Nvidia hardware to China could threaten U.S. national security and narrow America’s lead in AI.

In December, Huang’s strategy paid off. Trump announced that Nvidia was granted permission to ship its H200 chip to Chinese customers, and that the U.S. would collect a 25% fee in exchange.

The H200 announcement drew intense pushback from both sides of the aisle. Huang declined an invitation from Warren to testify before the Senate Banking Committee in June. The following month, a top U.S. trade official confirmed that H200 sales to China were underway.

Profit motive

Nvidia and Huang argued that banning Nvidia exports to China would be against American interests, in part because such a move would spur the world’s second-largest economy and computing market to develop its own cutting-edge AI chips. The H200 is no longer Nvidia’s most powerful chip, as it has shipped two generations of its newer Blackwell processors in the U.S.

But Nvidia’s fate wasn’t entirely up to U.S. lawmakers, as China’s regulators mostly blocked imports of the H200 chips.

Nvidia’s clear profit motive leads some experts to say it takes the concerns expressed by model developers more seriously than those of the chipmaker, because the labs are the ones responsible for the actual AI technology.

“Nvidia is the most aggressive in terms of, let’s just make money,” said Andrew Yoon, a researcher at CivAI, a nonprofit warning about the dangers of AI. “At every turn, they are really trying to just make sure whatever happens is good for Nvidia’s bottom line.”

Nvidia’s ambitions in China will loom large during the state dinner on Thursday, when Trump, Huang and Xi will all be in the same room. The White House is also planning a meeting with major AI executives to coincide with the event, according to CNN. Other industry executives, including Altman, are expected to attend.

But Huang’s presence carries extra weight. During a House hearing on Monday, Treasury Secretary Scott Bessent was asked if Trump understands the threat AI presents.

“I would just say the president is completely aligned with Jensen Huang, the CEO of Nvidia,” Bessent said.

WATCH: Nvidia CEO Jensen Huang says safety is an engineering problem

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Iranian President Pezeshkian to travel to New York for UN summit as Trump threatens consequences of no agreement

Iranian President Masoud Pezeshkian is set to attend the UN General Assembly in New York as diplomatic hopes rise, even as U.S. President Donald Trump warns of severe consequences if no deal is reached.

President Masoud Pezeshkian is set to lead an Iranian delegation at the United Nations General Assembly in New York on Tuesday, as fresh optimism emerges for a diplomatic resolution to the Middle East conflict.

According to the semi-official Tasnim news agency, Pezeshkian will deliver a speech before the assembly, outlining Iran’s stance on “international developments,” with special attention to its conflict with the U.S. and Israel.

He is also expected to meet with several world leaders on the margins of the gathering, which runs from Sept. 22 to 26, and Sept. 28.

The Iranian delegation’s participation at the UN has sparked renewed optimism for a diplomatic path out of the war, boosting market sentiment on Monday — equities climbed, oil prices softened, and global bond yields dropped sharply.

However, U.S. President Donald Trump — who has indicated willingness to meet Pezeshkian during the assembly — has warned that Iran’s economy would be devastated or its leadership eliminated if Tehran fails to reach an agreement.

Speaking to Fox News on Sunday, Trump said the only choices available were “wiping Iran out,” or allowing its economy to “rot,” unless a deal is reached.

Meanwhile, Iran’s military said its intelligence pointed to a new, large-scale strike being orchestrated by the U.S. and its allies, cautioning of “painful” retaliation throughout the Middle East. Any regional nations supporting such an attack would be considered participants in the conflict, it added.

“If the U.S. commits any error against the Islamic Republic of Iran, all its positions and interests in the region will face sustained, effective and painful strikes,” the Khatam al-Anbia Central Headquarters of Iran stated, per Tasnim.

Houthi-Saudi conflict complicates diplomacy hopes

The U.S. State Department issued a security alert over the weekend, warning of potential unforeseen escalation in the Middle East and urging Americans to stay vigilant and prepare for possible flight cancellations and airspace closures.

The alerts followed claims by Iran-backed Houthi militants of missile and drone strikes on Riyadh on Saturday, which triggered the first air-raid warning in the Saudi capital since hostilities intensified in July.

Saudi officials reported that a ballistic missile was intercepted and destroyed, with no casualties or damage. The Houthis also tried to strike civilians and infrastructure across multiple areas of the kingdom, according to Saudi-led coalition spokesperson Major-General Turki al-Maliki, who posted on X on Saturday that those attempts were repelled by the country’s air defenses.

Despite widening hostilities, oil prices have retreated in recent days as traders anticipate a recovery in energy shipments from oil-rich Saudi Arabia.

Oil prices will stay elevated despite U.S. advances in moving oil through the Strait of Hormuz, a team of analysts at Eurasia Group noted in a Saturday report. Any increase in oil flows would be insufficient to close the overall market deficit, they said, projecting Brent prices to trade in a higher range of $90-110 per barrel for the remainder of this year.

“Iran’s leadership will stick with resistance, even as they quarrel internally,” the consultancy firm stated, noting that Tehran aims to use military proxies and tanker attacks to maintain a chokehold on shipping flows and pressure Washington into concessions.

Tehran has maintained it will not reopen the Strait of Hormuz until Washington honors its commitments under the June memorandum, which called for lifting the naval blockade of Iranian ports, easing sanctions, unfreezing Iranian assets, and ending U.S. military threats.

Iranian parliament speaker Mohammad Bagher Ghalibaf said Sunday that Iran must continue both fighting and negotiating to push back its adversaries, and only pursue diplomacy when it holds the advantage on the battlefield.

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Technologies

Oil prices drop below $100 per barrel as Trump shows willingness to engage with Iran

Oil prices fell below $100 per barrel as Trump expressed openness to diplomacy with Iran, amid ongoing regional tensions and attacks.

On Monday, crude oil prices saw a sharp decline, trading below $100 per barrel, after President Donald Trump reportedly opted against bombing Yemen for the time being and signaled openness to diplomacy with Iran. U.S. West Texas Intermediate futures decreased by 5.4% to $94.85 per barrel by 10:48 a.m. ET. Brent crude, the international benchmark, experienced a fall of 4.1% to $99.61 per barrel. Oil prices have declined for four consecutive sessions as the market retreats from the recent rally. Trump informed Fox News that he might be willing to meet with Iranian President Masoud Pezeshkian during this week’s UN General Assembly. Additionally, the U.S. president has chosen not to bomb Iran-allied Houthi militants at present, despite appeals from Saudi Arabia, according to Trump administration officials who spoke to The New York Times. In the meantime, crude exports from the Middle East have remained resilient following Saudi Arabia’s shutdown of its crucial East-West pipeline due to attacks, as stated by JPMorgan analysts in a note dated Sept. 18. Total oil flows averaged 17 million barrels per day over the past 10 days, which is 6 million bpd below the 2025 average, they reported. Exports through the Strait of Hormuz have steadily increased, with flows from the broader Middle East reaching approximately 80% of pre-war levels, according to Ryan McKay, director of commodity strategy at TD Securities. McKay stated in a Monday note that without a major escalation, Iran may have lost significant leverage in the Strait. However, the security situation in the region continues to be volatile and susceptible to sudden escalation. McKay noted that the oil market is struggling with multiple near-term drivers that are engaged in a tug of war for prices. The Houthis announced that they launched missiles at Riyadh, the Saudi capital, and targeted Aramco facilities at the Yanbu crude export terminal on the Red Sea over the weekend. At least two tankers have been attacked while transiting the Strait of Hormuz in the past day, based on incident reports from the United Kingdom Maritime Trade Operations Centre. Trump also told Fox that he is in a ‘deciding mode’ and that ‘very big things’ will happen soon concerning the Iran war. He described the options as ‘wiping Iran out, letting them rot economically, or making a deal,’ as reported by Fox. Meanwhile, Iran’s Revolutionary Guard warned that it will expand the ‘geography of the conflict’ if the U.S. launches renewed strikes against the Islamic Republic, according to the state media outlet Tasnim.

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