Technologies

Switching Phone Carriers in 2023: What to Know Before Changing Providers

Before you switch your wireless service, you’ll want to make sure you have the answers to these questions.

Switching wireless providers isn’t easy. Although there are three major networks in the US, the actual number of wireless carriers and plans is significantly higher. Sifting through this big, confusing mess can be overwhelming, but we want to help make this process a little easier. Here’s how to choose a cell phone plan in 2023.

Best Unlimited Data Plans in 2023

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Which network works best for you?

Verizon, AT&T and T-Mobile logos on smartphone screens — Sarah Tew/CNET

In the US there are three major networks: AT&T, T-Mobile and Verizon. All three offer services directly and have robust nationwide networks that offer 4G LTE (fast) and 5G (really fast) data.

The most important aspect of choosing a network is finding one that works in your area. This makes it hard for us to give a blanket recommendation of any one carrier. For example, T-Mobile’s service in New York may be excellent, but if you’re in rural Iowa, Verizon is more reliable.

While your mileage may vary, the good news is that these networks are growing and improving all the time, particularly as the three major players continue to try and blanket the US with 5G. It’s quite possible that a decade ago you left a network complaining about its sparse service, but now it has beefed itself up because of that arms race to acquire customers.

The 6 Best Prepaid Phone Plans in 2023

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If you know any friends or family in your area that already use the carrier you’re considering, ask about their experience. You could also go to a carrier’s store and see if they offer any free ways to try out the service before switching over, such as T-Mobile’s Network Pass which lets you sample T-Mobile’s service for free for three months. Verizon now offers a similar 30-day «trial» program while the Cricket prepaid service has rolled out its own trial offering that lets you try out parent AT&T’s network.

Then, of course, there are the plans themselves. Below is a comparison of some of the latest plans from AT&T, T-Mobile and Verizon. For this chart, we focused on each carrier’s cheapest plan, as well as their respective «middle» options that we think could make sense for most people.

It is worth noting that some plans, like T-Mobile’s Magenta and Verizon’s Play More, include streaming perks like Netflix or the Disney Bundle (Disney Plus, ESPN Plus and Hulu).

Verizon Play More and AT&T Unlimited Extra also don’t require you to have every line on the same plan, so if only one of your family plan’s lines needs extra hotspot data, you can drop the others down to cheaper options and save a little there (Verizon only needs one line on an account to be on Play More for you to be able to get its Disney perks).

If you’re looking for multiple lines on T-Mobile and its cheapest rate, you’re better off going with its regular Essentials plan. A promotion the carrier is doing has it available for $100 per month for four lines which is $20 per month cheaper than the Base Essentials option.

Wireless plans compared

	Total data	Cost for one line (with AutoPay)	5G	High-speed hotspot	Cost for four lines (with AutoPay)
T-Mobile Base Essentials	Unlimited	$45	Yes	Yes (but at «3G speeds»)	$120
AT&T Value Plus	Unlimited	$45	Yes	No	N/A
Verizon Welcome Unlimited	Unlimited	$65	Yes (5G Nationwide only)	No	$120
T-Mobile Magenta	Unlimited	$70	Yes	5GB per line	$140
AT&T Unlimited Extra	Unlimited	$75	Yes	15GB per line	$160
Verizon Play More	Unlimited	$80	Yes	25GB per line	$180

Know the smaller and prepaid players

Logos for Visible, Mint Mobile and Google Fi on smartphone screens — Visible, Google Fi and Mint Mobile are just a few of the many MVNOs that rely on larger networks.

Sarah Tew/CNET

While AT&T, T-Mobile and Verizonoperate the major networks, there are a number of smaller wireless providers that offer service on their airwaves. First, there are the prepaid brands each carrier owns. Verizon has Visible, AT&T has Cricket and T-Mobile has Metro (and soon Mint Mobile). All use their parent’s respective networks for service.

Smaller players also rely on the larger networks for service. Mint Mobile and Google Fi, for example, use T-Mobile’s network, while cable companies Comcast and Spectrum rely on Verizon for their respective Xfinity Mobile and Spectrum Mobile brands.

Boost Mobile, which is owned by Dish, uses a combination of T-Mobile and AT&T while Dish builds out its own 5G network. Dish recently started offering its own service that rivals the big carriers, which it calls Boost Infinite. It’s still in beta before a full launch later this year.

The benefit of these smaller carriers — many of which are known as mobile virtual network operators, or MVNOs — is that you can get access to the larger provider’s service at a more affordable rate. If you found that Verizon works best where you live but its service is too pricey, switching to Visible, Spectrum Mobile or Xfinity Mobile could potentially allow you to keep similar coverage but pay a bit less (though you may lose out on some other perks like free streaming services).

We’ve broken down a few of these providers, including which provider uses which network and explained some of the trade-offs you’ll want to keep in mind.

Know how much you owe on your installment plan

iPhone 13 Pro Max — Getting a new iPhone at a deep discount from a carrier often requires a big commitment.

Patrick Holland/CNET

Two-year contracts have largely disappeared from the US wireless market. Unfortunately, they now seem set to be replaced by increasingly longer installment plans.

AT&T and Verizon now consistently only offer 36-month installment plans for the latest devices from Apple, Google and Samsung. T-Mobile still has options for 24 months but pricier devices, such as Samsung’s Galaxy Z Fold 4, require a 36-month plan should you want to finance them monthly.

With these longer timelines you can get a flagship phone for significantly less, but you need to stay on that carrier (and potentially with a pricier unlimited plan) for two or three years. If you leave before that time has passed, you risk needing to pay out the balance owed on the phone, which some providers require before they «unlock» the device to be used on other networks.

Major carriers often offer several hundred dollars when you switch, which can help subsidize the price of the change. But you’ll want to check your account online or go into your carrier’s store to find out how much you might still owe on your phone before you leave.

Decide if you should keep your current phone

The modernization of phones and networks means your existing phone will probably work just fine on a new carrier. All the major wireless carriers offer a similar assortment of the latest devices, particularly when it comes to the iPhone and the Galaxy lines.

To make the most of any switch you’ll probably want to take this opportunity to upgrade your device, particularly if it’s a few years old and lacks modern features like 5G. There are often extra deals when adding or opening a new line to help pay off any installment plan or get you to a better device.

If you’d rather keep what you have, your existing device will probably work just fine so long as it’s unlocked from your prior provider.

Know your discounts

Keep in mind that all of the carriers offer additional savings, which you could be eligible for depending on your employer, military status, student status or even age. If you’re on a family plan, a family member could qualify even if you don’t.

First responders, military members, veterans, nurses and teachers, in particular, can get discounts from every major carrier. Verizon offers discounts for students, while T-Mobile’s Work perk could knock $10 a month off a Magenta Max plan and AT&T offers a similar program for its Unlimited Premium and Elite plans that it calls Signature.

If you’re 55 or older, you may also be eligible for a discounted plan: T-Mobile offers discounted plans nationwide for as low as $55 a month for two lines, while Verizon and AT&T offer similar options but only for Florida residents.

We break down the discounts in greater detail here, for AT&T, Verizon and T-Mobile.

This could save you money if you switch, or potentially lower your current rate a bit and save you the hassle of changing providers.

Understand the perks

If you have the right Verizon plan you could get free Disney Plus.

Sarah Tew/CNET

Many of the major carriers bundle in perks for using their higher-end unlimited plans, particularly streaming services. Verizon offers the Disney Bundle (Disney Plus, Hulu and ESPN Plus) to those with its Play More and Get More unlimited plans and T-Mobile offers versions of Netflix with its Magenta and Magenta Max offerings and also includes a subscription to Apple TV Plus with Magenta Max.

Even prepaid and smaller carriers like Cricket (HBO Max with Ads) and US Mobile (a variety of options) offer perks with their unlimited plans.

Best Streaming Service Deals on Disney Plus, Hulu and More

See at Cnet

In addition, some Verizon plans (like the top Get More option) include Apple Music, while T-Mobile’s Magenta and Magenta Max also offer in-flight Wi-Fi and unlimited data abroad. T-Mobile’s Metro offers 100GB of Google One storage and AT&T gives six months of free gaming with an extended trial of Nvidia’s GeForce Ultimate.

If you’re already paying for one or more of these subscriptions, switching to the right provider could be a way to help you save even more.

We’ll continue to update this with more cell phone plan tips.

Technologies

Today’s NYT Connections: Sports Edition Hints and Answers for July 21, #301

Here are hints and the answers for the NYT Connections: Sports Edition puzzle for July 21, No. 301.

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.

Golf knowledge is a weak point for me, so I struggled a little with today’s Connections: Sports Edition. It’s nice to see an appearance from one of the best team names in minor league ball. Hello, Yard Goats fans. Stuck? Check out our hints and get the answers.

Connections: Sports Edition is out of beta now, making its debut on Super Bowl Sunday, Feb. 9. That’s a sign that the game has earned enough loyal players that The Athletic, the subscription-based sports journalism site owned by the Times, will continue to publish it. It doesn’t show up in the NYT Games app but now appears in The Athletic’s own app. Or you can continue to play it free online.

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Don’t skip this step.

Green group hint: Par for the course.

Blue group hint: Constitution state.

Purple group hint: Not bored.

Answers for today’s Connections: Sports Edition groups

Yellow group: Get ready for a game.

Green group: Golf wedges.

Blue group: Connecticut teams.

Purple group: _____ board.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections: Sports Edition answers?

The yellow words in today’s Connections

The theme is get ready for a game. The four answers are get loose, prepare, stretch and warm up.

The green words in today’s Connections

The theme is golf wedges. The four answers are gap, lob, pitching and sand.

The blue words in today’s Connections

The theme is Connecticut teams. The four answers are Sun, UConn, Yale and Yard Goats.

The purple words in today’s Connections

The theme is _____ board. The four answers are back, leader, skate and surf.

Technologies

I Tried This $40 Smartwatch: It Was Meh, but Not a Complete Waste of Time

The WITHit Giga does the basics for a lot less, but at the expense of accuracy and attention to detail.

I wasn’t expecting much when I first strapped the WITHit Giga Smartwatch onto my wrist, and at least it delivered on that. This $40 smartwatch does the basics: shows notifications, counts your steps, tracks your heart rate (sort of) and lets you take calls from your wrist. But the execution of all these features is where it all starts to fall apart, and I found myself getting exactly what I paid for.

After spending a week testing it, I came away with this: If you just want a basic smartwatch that works with both Android and iPhone, tells the time, tracks your steps and surfaces notifications, this will get the job done, just don’t expect accuracy. But if you can stretch your budget even a little, something like the $75 Amazfit Bip 6 offers more accurate tracking, a more refined design and more reliable performance.

Design and UI: big, bulky, and basic

The WITHit Giga is about as no-frills as smartwatches come. It looks like an Apple Watch Ultra impersonator: metallic frame around a rectangular screen, rounded edges and even Apple Watch-like icons inside. But that’s where the similarities end.

If your wrist is on the smaller side like mine (I have a 6-inch wrist), brace yourself because this is going to look huge. The Giga’s 48.5mm case is overpowering, and there’s no smaller size option. On my wrist, it felt bulky and out of place, and the thick, textured silicone bands definitely didn’t help matters.

The 2.04-inch AMOLED display is decent with a 386×448 resolution, but the screen brightness isn’t adaptive. You’ll need to manually adjust it, which means it’s almost too bright at night and borderline unreadable in direct sunlight unless you increase the brightness manually.

This watch runs its own proprietary system, syncs to the WITHit app and works with both Android and iOS. You’ll get notifications, basic fitness tracking, an always-on display (which in my testing drained the battery fast) and a speaker/mic combo for answering calls.

The UI is straightforward but lacks polish. Swiping right opens your favorites and the side button lets you quickly launch a workout. Animations feel slow and longer text scrolls in awkwardly to fit the screen.

Battery life: Not bad but there’s a catch

Battery life is one of the few things that holds up well here. I got about three days of use with the raise-to-wake option, and roughly a day and a half with the always on display enabled. That’s not bad for the price, and it’s actually better than even some flagship smartwatches.

But the manual comes with a big red flag: «Avoid fast chargers» and don’t overcharge. That’s not something you want to see in 2025, especially because at this point in my smartwatch charger collection I don’t know which one is fast, and which one is not, and the vague warning makes me think it’s going to explode if I make the wrong choice. Charging from an empty battery to full takes about two hours with the included magnetic charger. But once I left it charging overnight and I approached it with terror the next morning thinking I’d broken the «don’t overcharge» rule. Luckily, I came out unscathed.

Health and fitness tracking: lower your expectations

Workout tracking and wellness is where the cracks really show. Yes, the Giga technically tracks heart rate, blood oxygen (SpO2), sleep, stress and menstrual cycles. But the accuracy is questionable at best.

During workouts, heart rate measurements were consistently off when compared to a chest strap and even other wrist-based trackers. The post workout HR average was close enough, but the metrics during the workout were noticeably off. For example, as I was sitting on my Pilates reformer (completely sedentary) starting a workout on the watch, the screen already read «100bpm», while the chest strap and Apple Watch had me at 65 bpm. This made me skeptical of even the resting heart rate readings.

Sleep tracking only works between 10 p.m. and 8 a.m., meaning night shift workers or anyone with an irregular schedule (like this late-night writer) is out of luck.

Sleep stats are also confusing; instead of clear sleep stages or hours of sleep, you get odd comparisons like «fewer than 26% of people in your age group go to sleep this late.» Not exactly sure what I should do with this information.

Menstrual tracking is purely manual, based on averages, with no biological marker detection like temperature tracking. You can’t even log a period directly from the watch and have to do it from the app.

Other smartwatch features

Calls: As long as your phone is within range, you can answer and make phone calls from the watch with its speaker and mic, but clarity is an issue.
Texting: You can see texts from messaging apps, but you can’t reply or even send a prewritten response (when paired to an iPhone).
Voice Assistant: Technically available, but is basically just a shortcut to activate your own phone’s assistant. You tap, and Siri or Google Assistant opens on your phone, not the watch. Not helpful.
Quick settings: Save your recently used apps in quick settings, which actually made flipping between features like workouts and music controls more convenient — this is a win.

Should you buy it?

The WITHit Giga does the bare minimum you’d expect from a smartwatch, but at the expense of accuracy and attention to detail. For $40, it’s a functional notification mirror with step tracking, call support and a splash of health features (if you’re looking for a general overview at best).

But if you can stretch your budget, something like the $80 Amazfit Bip 6 offers far better value, accurate health tracking, cleaner UI and better battery life.

Bottom line: If you keep your expectations low, and you’re just dipping your toes in the smartwatch waters for the first time, this might suffice. Otherwise, it’s worth paying more for something that feels less like a toy and more like a tool.

Technologies

Xbox Game Pass Adds Grounded 2 and Others This Month

Game Pass subscribers will also be able to play the new 90s-inspired horror game Abiotic Factor.

The award-winning, quirky survival game Grounded is like the game version of the classic ’80s comedy film Honey, I Shrunk the Kids. And Xbox Game Pass subscribers can get early access to that game’s sequel, Grounded 2, on July 29.

Xbox Game Pass Ultimate, a CNET Editors’ Choice award pick, offers hundreds of games you can play on your Xbox Series X, Xbox Series S, Xbox One and PC or mobile device for $20 a month. A subscription gives you access to a large library of games, with new ones, including Doom: The Dark Ages, added monthly, plus other benefits such as online multiplayer and deals on non-Game Pass titles.

Here are the games Microsoft is bringing to Game Pass soon. You can also check out other games the company added to the service recently, like Tony Hawk’s Pro Skater 3 + 4.

RoboCop: Rogue City

Game Pass Ultimate, PC Game Pass and Game Pass Standard subscribers can play now.

Serve the public, protect the innocent and uphold the law as the cyborg RoboCop. You’ll investigate crimes in Old Detroit before using your cyborg strength, cybernetic implants and arsenal of weapons to eradicate gangs from the area. This game is a whole new RoboCop story based on the film series, and Peter Weller, the original RoboCop himself, returns to voice the titular character.

My Friendly Neighborhood

Game Pass Ultimate and PC Game Pass subscribers can play now.

Something’s going on with everyone’s favorite Saturday morning puppet show, and it’s up to you to figure out what in this survival horror game. You’ll solve puzzles and use tools and improvised weapons to fend off your multicolored foes. So if you have anything against Barney or Big Bird, you can take out your feelings on them with this game.

Back to the Dawn

Game Pass Ultimate and PC Game Pass subscribers can play now.

This game is like if the series Prison Break took place in the Zootopia universe. You’ll play as either a fox named Thomas or a black panther named Bob as they try to navigate the prison system and escape with their lives. With multiple escape routes and over 100 quests you can complete, you can replay this game numerous times and have a different experience each time.

Abiotic Factor

Game Pass Ultimate and PC Game Pass subscribers can play on July 22.

Science meets violence in this 1990s-inspired sci-fi survival game. You and up to five other players can choose your areas of expertise, build your scientist and explore a massive, top-secret underground complex filled with artifacts and supernatural horrors that could tear you limb from limb. And remember, safety, security and secrecy are of the utmost importance… usually.

Wheel World

Game Pass Ultimate and PC Game Pass subscribers can play on July 23.

If you want to take a nice, relaxing bike ride, this game is for you. Previously known as Ghost Bike, this game puts you behind the handlebars of one of the last ghost bikes around. These bikes can traverse between the lands of the living and the dead. You can explore these lands at your leisure while you race other riders and upgrade your ride with treasures you find along the way.

Wuchang: Fallen Feathers

Game Pass Ultimate and PC Game Pass subscribers can play on July 24.

This souls-like RPG is set during the final days of the Ming Dynasty. You play as an amnesiac pirate warrior named Wuchang on a quest to uncover the truth behind a world full of chaos. You’ll fight monstrous creatures in forgotten temples and overgrown ruins, unlock new weapons and master devastating techniques in order to bring peace to yourself and others.

Grounded 2 (game preview)

Game Pass Ultimate and PC Game Pass subscribers can play on July 29.

You’ve been shrunk to the size of an ant — again — and you’ll have to survive the dangerous, miniature world. You’ll fight spiders and wasps, craft weapons and homes and even ride on your own insect friends to get around. You’ll unravel new mysteries along the way, but be careful. Something else is out there, and it hasn’t forgotten about you.

Farming Simulator 25

Game Pass Ultimate, PC Game Pass and Game Pass Standard subscribers can play on Aug. 1.

Farming isn’t always as simple as games like Stardew Valley might make it out to be, but it can still be very rewarding. If you want a taste of what goes into building and maintaining your own farm, give Farming Simulator 25 a try. You’ll grow diverse crops, raise different animals and with the weather-changing, ground-deforming atmosphere, you’ll face all kinds of challenges along the way.

Games leaving Game Pass on July 31

While Microsoft is adding those games to Game Pass soon, it’s also removing three other games on July 31. So you still have some time to finish your campaign or complete any side quests before you have to buy these games separately.

Gigantic: Rampage Edition
Kunitsu-Gami: Path of the Goddess
Turnip Boy Robs a Bank

For more on Xbox, discover other games available on Game Pass now, read our hands-on review of the gaming service and learn which Game Pass plan is right for you. You can also check out what to know about upcoming Xbox game price hikes.