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ChatGPT Bug Exposed People’s Conversation History

Titles of past conversations with the AI chatbot were visible, but not the full conversations.

A bug exposed the titles of some users’ past conversations with OpenAI’s ChatGPT to other people using the AI chatbot, according to a report from Bloomberg. OpenAI temporarily disabled ChatGPT on Monday while it fixed the issue. 

When someone is using ChatGPT, a chat history with the service shows up along the left-hand side of the website, letting people continue past conversations. OpenAI confirmed to Bloomberg that some people saw the titles of other people’s chats with ChatGPT instead of their own. However, the «substance of the other users’ conversations was not visible,» according to Bloomberg. 

In a tweet on Wednesday, OpenAI CEO Sam Altman said the «significant issue in ChatGPT» was the result of a «bug in an open source library.» He confirmed that a «small percentage» of users were able to see other users’ conversation history. 

While it’s unclear exactly how many people were impacted, it’s a reminder to be cautious when using ChatGPT and other new AI tools, many of which are still in beta or testing phases. In an FAQ about ChatGPT, OpenAI says it’s unable to delete specific prompts from a user’s history, adding that people shouldn’t «share any sensitive information in your conversations.»

OpenAI released ChatGPT late last year, and by January, the service was estimated to have reached 100 million active users. It’s been followed by a surge of new AI tools and services from companies including Microsoft, Google and Adobe

ChatGPT was back online Monday evening, but OpenAI said on a status page that it was still working to fully restore conversation history to users. 

Editors’ note: CNET is using an AI engine to create some personal finance explainers that are edited and fact-checked by our editors. For more, see this post.

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The AI Chatbots We Use Most, and How We Use Them

91% of AI users have a default artificial intelligence assistant they turn to for their AI tasks, a Menlo Ventures report has found.

If you have a particular artificial intelligence tool that you tend to try first every time you’re in need of an AI assist, you’re not alone. According to a new survey, 91% of people who use AI have a favorite chatbot they try first, whether it’s ChatGPT, Gemini, Alexa or something else.

A Menlo Ventures survey of 5,000 adults found that this «default tool dynamic» means most people using AI have chosen a general AI tool they’ll try first for every job, even if it’s not necessarily the best tool for the job.

In the report, ChatGPT is the AI assistant that tops default tools, with 28% of respondents choosing it first. It’s followed by Google’s Gemini at 23%, Meta AI and Amazon’s Alexa, both at 18% and Apple’s Siri at 16%. Other tools including Claude, Grok and Perplexity collectively make up another 33%.

Some of the most common ways people are using these AI tools include composing emails and other writing support, researching topics of interest and managing to-do lists, according to Menlo Ventures.

Some of that, Menlo Ventures says, is «first-mover advantage,» with tools like ChatGPT having built up a following by being the first to offer some chatbot and image-generation features. But, the company warns, «that position is not guaranteed,» with challengers moving fast.

«The consumer market for [large language models] is still nascent and far from saturated,» the report says, «leaving ample room for product innovation to shift market share over time.»

Overall, 61% of Americans have used AI in the last six months and nearly 1 in 5, 19%, rely on it daily, the report says.

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This Early Prime Day Deal Lets You Grab AirPods 4 At Their Lowest Price Yet

Apple’s AirPods 4 have dropped to their lowest price of 2025 — but this early Prime Day deal won’t last long.

Prime Day is still a few sunsets away, but Amazon isn’t waiting around. The retailer has already started slashing prices across tons of popular products, including the much-loved AirPods 4 (ANC).

For a limited time, you can snag these for 2025’s best price of just $149. This saves you $30, and you don’t even have to enter any codes or clip any coupons. The catch? We can’t promise that this deal will stick around for much longer.

This is the latest generation of Apple’s earbuds. The Apple AirPods 4 have the same H2 chip found in the AirPods Pro 2, so you can expect great sound quality. They also rock a more compact design with this new generation and offer excellent voice-calling performance. Plus, Spatial Audio support adds a touch of personalization.

Note that this deal is for the ANC (active noise cancellation) model of these earbuds. It comes with a wireless charging case and a speaker that can help you find them using Apple’s Find My tracking service.  

«With a slightly smaller design, improved sound and Apple’s powerful H2 chip features, the Apple AirPods 4 are a worthy upgrade,» said CNET audio expert David Carnoy in his AirPods 4 review. «But what really makes them special is the noise canceling in the step-up ANC model.»

Hey, did you know? CNET Deals texts are free, easy and save you money.

What’s the competition like? You can find out by reading through the best early Prime Day deals on headphones and speakers, where we’ve rounded up all the latest and greatest prices from the likes of Apple, Sony, Beats and many more big names. Just be sure to get your orders in before the deals expire.

Why this deal matters

Apple products rarely go on sale, and when they do, the stock tends to run out before the deal window closes. Combine that with AirPods 4 being Apple’s latest AirPods and this discount being the year’s all-time low price — you have a nice offer in your hands.

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Early Prime Day Headphone Deals: Save Big on the Best Audio Devices From Apple, Beats and More

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