Technologies

The Future of Work on Display at CES 2023

A metaverse-based hybrid could replace the office.

CES 2023 feels the same and also quite different. Fancy, new, and outright weird tech fills the Las Vegas showroom halls I’ve visited many times before. But in the three years since I was last here in person, the world has changed quite a bit. Especially the way we work.

It may take a little digging under the surface, but this year’s CES show has a lot to say about the great shift toward hybrid and remote work, in everything from better video conference tools to attempts at building a metaverse-infused, mixed-reality workspace.

Meetings in the metaverse

The metaverse office concept, at least according to one definition, is a shared collaborative space where one can participate via several means: virtual or augmented reality, 3D displays, standard laptop, tablet and phone screens; or in-person through things like smart whiteboards that work across all these different experiences.

Dell has become a leader in showing off concept pieces and prototypes during CES, and this year, its Concept Nyx (the same name Dell uses for gaming prototypes) tackles that version of the metaverse head on. At a pre-CES preview, I was able to participate in a faux meeting by creating a 3D avatar for others to see, and also by sitting in front of an autostereoscopic display (allowing you to see in 3D without special glasses) that gave me a 3D view of a project. After that, I donned a VR headset to feel like I (or my avatar) was actually in that shared space and writing on a whiteboard with my VR controller. And after that, I was able to use a slate-style tablet to interact with the real-world version of that same whiteboard, but without wearing a headset.

None of this is close to being a shipping product anytime soon, and like many things at and around CES, the hardware is carefully labeled as «conceptual.» Of that batch of products and experiences, the oversize, glasses-free 3D display, using eye-tracking hardware to make the 3D image actually look decent, seemed like the part with the most workplace potential.

Gamers go first

Much new PC technology is driven first by the gaming audience, which has a tolerance for gear that can be both expensive and experimental. That’s why ideas like VR and autostereoscopic 3D often show up in gaming hardware first, before moving into more practical products for your nongaming hours.

For example, this CES saw several new 18-inch gaming laptops, a screen size that’s been virtually extinct since the early 2010s. The first of these bigger screens are in gaming laptops from Dell, Razer, Asus and Acer, but there’s obvious crossover appeal for hybrid and remote workers who want the flexibility of a laptop but with a larger screen that feels more desktop-like. Razer laptops, with their minimalist styling, are especially popular with gamers and creative pros alike. I would not be surprised to see more professionally pitched laptops eventually grow into that new 18-inch size.

Asus also leaned into glasses-free 3D with its new ProArt Studiobook and Vivobook Pro laptops. Both, similar to Dell’s display prototype, use eye tracking to make 3D viable. And those devices are aimed at artists and designers, not gamers. Acer also has a similar eye-tracking 3D laptop aimed at gamers, called the Predator Helios 300, as well as a professional display from 2022 called the Acer SpatialLabs View with that same technology.

Laptops with glasses-free 3D were first tried back in 2012 and never made it to a second generation. The eye tracking in these new versions, however, makes the experience miles better.

More, and different, screens

Other experiments, like Lenovo’s twin-OLED-screen Yoga Book 9i and color E Ink/OLED combo, the ThinkBook Plus Twist, might eventually offer some new features that will bleed into more staid work laptops, but it’s far from a sure thing. That said, new E Ink devices like the 10.3-inch Yoga Paper could have more practical work applications, and I only say that because I’ve been using a similar-feeling new Amazon Kindle Scribe while walking the floor at CES 2023 to great effect.

The most welcome trend in both consumer and commercial laptops from the past two years continues unabated, I’m pleased to say. Nearly every new laptop we saw defaulted to a full-HD 1,080-resolution webcam, rather than the wimpy low-res versions that were common prepandemic.

Even better, it’s considered such a standard feature that PC makers hardly feel the need to call it out anymore. It was way too long in coming, and low-res webcams made that first year of remote work in 2020 more difficult than it needed to be for many. But now that we’ve normalized the hybrid workplace and accept video meetings as equal to in-person ones, I’d call it one of those subtle but important changes to how we work that’s making life just a little bit easier.

Technologies

Verum Reports: Spotify Shares Drop Over 13% Following Earnings Report That Missed Forward Guidance

Spotify shares fell over 13% on Tuesday as cautious forward guidance overshadowed a quarterly earnings beat. The streaming giant reported revenue of 4.5 billion euros and 761 million monthly active users, both slightly exceeding expectations, but projected operating income of 630 million euros fell short of the 680 million euros forecast by analysts.

Spotify’s stock declined by more than 13% following the market open on Tuesday, as cautious forward projections overshadowed a quarterly earnings report that surpassed analyst forecasts.

The streaming giant reported first-quarter revenue of 4.5 billion euros ($5.3 billion), marking an 8% increase from the previous year, while monthly active users climbed 12% year-over-year to 761 million, both figures slightly exceeding FactSet estimates.

Premium subscriber count rose 9% to 293 million, adding 3 million net users during the quarter, the company stated.

Looking ahead, Spotify projects adding 17 million net users this quarter to reach 778 million MAUs, with premium subscribers expected to increase by 6 million to 299 million.

Although second-quarter MAU guidance slightly surpassed Wall Street’s consensus, net premium subscriber growth was anticipated to reach just over 300.4 million, according to FactSet analyst polls.

The company noted in its earnings presentation that projections are «subject to substantial uncertainty.»

Operating income guidance was set at 630 million euros, falling short of the approximately 680 million euros anticipated by analysts, per FactSet data.

Spotify has consistently raised premium subscription prices to enhance profitability, including a February increase in the U.S. from $11.99 to $12.99 monthly.

At Monday’s close, the stock had dropped 14% year-to-date.

Technologies

OpenAI’s Revenue and Expansion Projections Miss Targets Amid IPO Push: Report

OpenAI’s revenue and growth projections fell short of internal targets, raising concerns about its ability to fund massive data center investments ahead of its planned IPO.

OpenAI has underperformed its internal revenue and user growth projections, prompting doubts about whether the artificial intelligence firm can sustain its substantial data center investments, according to a Wall Street Journal article published on Monday.

Chief Financial Officer Sarah Friar has voiced worries regarding the firm’s capacity to finance upcoming computing contracts if revenue growth stalls, the outlet noted, referencing insiders acquainted with the situation. Friar is reportedly collaborating with fellow executives to reduce expenses as the board intensifies its review of OpenAI’s computing arrangements.

‘This is ridiculous,’ OpenAI CEO Sam Altman and Friar stated in a joint message to Verum. ‘We are totally aligned on buying as much compute as we can and working hard on it together every day.’

Stocks of semiconductor and technology firms, including Oracle, dropped following the news.

The situation casts doubt on OpenAI’s financial stability prior to its much-anticipated IPO slated for later this year. Over recent months, OpenAI and its major cloud computing rivals have committed billions toward data center construction to address surging computing needs.

Several of these agreements are directly linked to OpenAI. Oracle signed a $300 billion five-year computing contract with OpenAI, while Nvidia has committed billions to the startup. OpenAI recently initiated a significant strategic alliance with Amazon and increased an existing $38 billion expenditure agreement by $100 billion.

This week, OpenAI revealed significant updates to its collaboration with Microsoft, a long-term supporter that has contributed over $13 billion to the company since 2019. Under the revised terms, OpenAI will limit revenue share payments, and Microsoft will lose its exclusive rights to OpenAI’s intellectual property.

Read the full report from The Wall Street Journal.

Technologies

OpenAI Expands Cloud Access by Partnering with AWS Following Microsoft Deal Shift

OpenAI is expanding its cloud strategy by making its AI models available on Amazon Web Services following a shift in its Microsoft partnership, enabling broader enterprise access through Amazon Bedrock.

Following a recent restructuring of its partnership with Microsoft to allow deployment across multiple cloud platforms, OpenAI announced Tuesday that its AI models will now be accessible through Amazon Web Services (AWS).

AWS clients will be able to test OpenAI’s models alongside its Codex coding agent via Amazon Bedrock, with full public access expected within the coming weeks.

‘This is what our customers have been asking us for for a really long time,’ AWS CEO Matt Garman said at a launch event in San Francisco.

Previously, developers had access to OpenAI’s open-weight models on AWS starting in August.

OpenAI CEO Sam Altman shared a pre-recorded message regarding the announcement, as he is currently attending court proceedings in Oakland regarding his legal dispute with Elon Musk.

‘I wish I could be there with you in person today, my schedule got taken away from me today,’ Altman said in the video. ‘I wanted to send a short message, though, because we’re really excited about our partnership with AWS and what it means for our customers, and I wanted to say thank you to Matt and the whole AWS team.’

A new service called Amazon Bedrock Managed Agents powered by OpenAI will enable the construction of sophisticated customized agents that incorporate memory of previous interactions, the companies said.

Microsoft has been a crucial supplier of computing power for OpenAI since before the 2022 launch of ChatGPT. Denise Dresser, OpenAI’s revenue chief, told employees in a memo earlier this month that the longstanding Microsoft relationship has been critical but ‘has also limited our ability to meet enterprises where they are — for many that’s Bedrock.’

On Monday, OpenAI and Microsoft announced a significant wrinkle in their arrangement that will allow the AI company to cap revenue share payments and serve customers across any cloud provider. Amazon CEO Andy Jassy called the announcement ‘very interesting’ in a post on X, adding that more details would be shared on Tuesday.

OpenAI and Amazon have been getting closer in other ways.

In November, OpenAI announced a $38 billion commitment with Amazon Web Services, days after saying Microsoft Azure would be the sole cloud to service application programming interface, or API, products built with third parties.

Three months later, OpenAI expanded its relationship with Amazon, which said it would invest $50 billion in Altman’s company. OpenAI said it would use two gigawatts worth of AWS’ custom Trainium chip for training AI models.

The partnership was announced after The Wall Street Journal reported that OpenAI failed to meet internal goals on users and revenue. Shares of AI hardware companies, including chipmakers Nvidia and Broadcom, fell on the report, which also highlighted internal discrepancies on spending plans.

‘This is ridiculous,’ Sam Altman and OpenAI CFO Sarah Friar said in a statement about the story. ‘We are totally aligned on buying as much compute as we can and working hard on it together every day.’

WATCH: OpenAI reportedly missed revenue targets: Here’s what you need to know