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The Future of Work on Display at CES 2023

A metaverse-based hybrid could replace the office.

CES 2023 feels the same and also quite different. Fancy, new, and outright weird tech fills the Las Vegas showroom halls I’ve visited many times before. But in the three years since I was last here in person, the world has changed quite a bit. Especially the way we work.

It may take a little digging under the surface, but this year’s CES show has a lot to say about the great shift toward hybrid and remote work, in everything from better video conference tools to attempts at building a metaverse-infused, mixed-reality workspace.

Meetings in the metaverse

The metaverse office concept, at least according to one definition, is a shared collaborative space where one can participate via several means: virtual or augmented reality, 3D displays, standard laptop, tablet and phone screens; or in-person through things like smart whiteboards that work across all these different experiences.

Dell has become a leader in showing off concept pieces and prototypes during CES, and this year, its Concept Nyx (the same name Dell uses for gaming prototypes) tackles that version of the metaverse head on. At a pre-CES preview, I was able to participate in a faux meeting by creating a 3D avatar for others to see, and also by sitting in front of an autostereoscopic display (allowing you to see in 3D without special glasses) that gave me a 3D view of a project. After that, I donned a VR headset to feel like I (or my avatar) was actually in that shared space and writing on a whiteboard with my VR controller. And after that, I was able to use a slate-style tablet to interact with the real-world version of that same whiteboard, but without wearing a headset.

None of this is close to being a shipping product anytime soon, and like many things at and around CES, the hardware is carefully labeled as «conceptual.» Of that batch of products and experiences, the oversize, glasses-free 3D display, using eye-tracking hardware to make the 3D image actually look decent, seemed like the part with the most workplace potential.

Gamers go first

Much new PC technology is driven first by the gaming audience, which has a tolerance for gear that can be both expensive and experimental. That’s why ideas like VR and autostereoscopic 3D often show up in gaming hardware first, before moving into more practical products for your nongaming hours.

For example, this CES saw several new 18-inch gaming laptops, a screen size that’s been virtually extinct since the early 2010s. The first of these bigger screens are in gaming laptops from Dell, Razer, Asus and Acer, but there’s obvious crossover appeal for hybrid and remote workers who want the flexibility of a laptop but with a larger screen that feels more desktop-like. Razer laptops, with their minimalist styling, are especially popular with gamers and creative pros alike. I would not be surprised to see more professionally pitched laptops eventually grow into that new 18-inch size.

Asus also leaned into glasses-free 3D with its new ProArt Studiobook and Vivobook Pro laptops. Both, similar to Dell’s display prototype, use eye tracking to make 3D viable. And those devices are aimed at artists and designers, not gamers. Acer also has a similar eye-tracking 3D laptop aimed at gamers, called the Predator Helios 300, as well as a professional display from 2022 called the Acer SpatialLabs View with that same technology.

Laptops with glasses-free 3D were first tried back in 2012 and never made it to a second generation. The eye tracking in these new versions, however, makes the experience miles better.

More, and different, screens

Other experiments, like Lenovo’s twin-OLED-screen Yoga Book 9i and color E Ink/OLED combo, the ThinkBook Plus Twist, might eventually offer some new features that will bleed into more staid work laptops, but it’s far from a sure thing. That said, new E Ink devices like the 10.3-inch Yoga Paper could have more practical work applications, and I only say that because I’ve been using a similar-feeling new Amazon Kindle Scribe while walking the floor at CES 2023 to great effect.

The most welcome trend in both consumer and commercial laptops from the past two years continues unabated, I’m pleased to say. Nearly every new laptop we saw defaulted to a full-HD 1,080-resolution webcam, rather than the wimpy low-res versions that were common prepandemic.

Even better, it’s considered such a standard feature that PC makers hardly feel the need to call it out anymore. It was way too long in coming, and low-res webcams made that first year of remote work in 2020 more difficult than it needed to be for many. But now that we’ve normalized the hybrid workplace and accept video meetings as equal to in-person ones, I’d call it one of those subtle but important changes to how we work that’s making life just a little bit easier.

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This $20K Humanoid Robot Promises to Tidy Your Home. But There Are Strings Attached

The new Neo robot from 1X is designed to do chores. It’ll need help from you — and from folks behind the curtain.

It stands 5 feet, 6 inches tall, weighs about as much as a golden retriever and costs near the price of a brand-new budget car. 

This is Neo, the humanoid robot. It’s billed as a personal assistant you can talk to and eventually rely on to take care of everyday tasks, such as loading the dishwasher and folding laundry. 

Neo doesn’t work cheap. It’ll cost you $20,000. And even then, you’ll still have to train this new home bot, and possibly need a remote assist as well.

If that sounds enticing, preorders are now open (for a mere $200 down). You’ll be signing up as an early adopter for what Neo’s maker, a California-based company called 1X, is calling a «consumer-ready humanoid.» That’s opposed to other humanoids under development from the likes of Tesla and Figure, which are, for the moment at least, more focused on factory environments. 

Neo is a whole order of magnitude different from robot vacuums like those from Roomba, Eufy and Ecovacs, and embodies a long-running sci-fi fantasy of robot maids and butlers doing chores and picking up after us. If this is the future, read on for more of what’s in store.


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What the Neo robot can do around the house

The pitch from 1X is that Neo can do all manner of household chores: fold laundry, run a vacuum, tidy shelves, bring in the groceries. It can open doors, climb stairs and even act as a home entertainment system.

Neo appears to move smoothly, with a soft, almost human-like gait, thanks to 1X’s tendon-driven motor system that gives it gentle motion and impressive strength. The company says it can lift up to 154 pounds and carry 55 pounds, but it is quieter than a refrigerator. It’s covered in soft materials and neutral colors, making it look less intimidating than metallic prototypes from other companies.

The company says Neo has a 4-hour runtime. Its hands are IP68-rated, meaning they’re submersible in water. It can connect via Wi-Fi, Bluetooth and 5G. For conversation, it has a built-in LLM, the same sort of AI technology that powers ChatGPT and Gemini.

The primary way to control the Neo robot will be by speaking to it, just as if it were a person in your home.  

Still, Neo’s usefulness today depends heavily on how you define useful. The Wall Street Journal’s Joanna Stern got an up-close look at Neo at 1X’s headquarters and found that, at least for now, it’s largely teleoperated, meaning a human often operates it remotely using a virtual-reality headset and controllers. 

«I didn’t see Neo do anything autonomously, although the company did share a video of Neo opening a door on its own,» Stern wrote last week. 

1X CEO Bernt Børnich told her that Neo will do most things autonomously in 2026, though he also acknowledged that the quality «may lag at first.»

The company’s FAQ says that for any chore request Neo doesn’t know how to accomplish, «you can schedule a 1X Expert to guide it» to help the robot «learn while getting the job done.»

What you need to know about Neo and privacy

Part of what early adopters are signing up for is to let Neo learn from their environment so that future versions can operate more independently. 

That learning process raises privacy and trust questions. The robot uses a mix of visual, audio and contextual intelligence — meaning it can see, hear and remember interactions with users throughout their homes. 

«If you buy this product, it is because you’re OK with that social contract,» Børnich told the Journal. «It’s less about Neo instantly doing your chores and more about you helping Neo learn to do them safely and effectively.»

Neo’s reliance on human operation behind the scenes prompted a response from John Carmack, a computer industry luminary known for his work with VR systems and the lead programmer of classic video games including Doom and Quake. 

«Companies selling the dream of autonomous household humanoid robots today would be better off embracing reality and selling ‘remote operated household help’,» he wrote in a post on the X social network (formerly Twitter) on Monday.

1X says it’s taking steps to protect your privacy: Neo listens only when it recognizes it’s being addressed, and its cameras will blur out humans. You can restrict Neo from entering or viewing specific areas of your home, and the robot will never be teleoperated without owner approval, the company says. 

But inviting an AI-equipped humanoid to observe your home life isn’t a small step.

The first units will ship to customers in the US in 2026. There is a $499 monthly subscription alternative to the $20,000 full-purchase price, though that will be available at an unspecified later date. A broader international rollout is promised for 2027.

Neo’s got a long road ahead of it to live up to the expectations set by Rosie the Robot in The Jetsons way back when. But this is no Hanna-Barbera cartoon. What we’re seeing now is a much more tangible harbinger of change.

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I Wish Nintendo’s New Switch 2 Zelda Game Was an Actual Zelda Game

Hyrule Warriors: Age of Imprisonment has great graphics, a great story and Zelda is actually in it. But the gameplay makes me wish for another true Zelda title instead.

I’ve never been a Hyrule Warriors fan. Keep that in mind when I say that Nintendo’s new Switch 2-exclusive Zelda-universe game has impressed me in several ways, but the gameplay isn’t one of them. Still, this Zelda spinoff has succeeded in showing off the Switch 2’s graphics power. Now can we have a true Switch 2 exclusive Zelda game next?

The upgraded graphics in Tears of the Kingdom and Breath of the Wild has made the Switch 2 a great way to play recent Zelda games, which had stretched the Switch’s capabilities to the limit before. And they’re both well worth revisiting, because they’re engrossing, enchanting, weird, epic wonders. Hyrule Warriors: Age of Imprisonment, another in the Koei-Tecmo developed spinoff series of Zelda-themed games, is a prequel to Tears of the Kingdom. It’s the story of Zelda traveling back in time to ancient Hyrule, and the origins of Ganondorf’s evil. I’m here for that, but a lot of hack and slash battles are in my way. 

A handful of hours in, I can say that the production values are wonderful. The voices and characters and worlds feel authentically Zelda. I feel like I’m getting a new chapter in the story I’d already been following. The Switch 2’s graphics show off smooth animation, too, even when battles can span hundreds of enemies.

But the game’s central style, which is endless slashing fights through hordes of enemies, gets boring for me. That’s what Hyrule Warriors is about, but the game so far feels more repetitive than strategic. And I just keep button-mashing to get to the next story chapter. For anyone who’s played Hyrule Warriors: Age of Calamity, expect more of the same, for the most part.

I do like that the big map includes parts in the depths and in the sky, mirroring the tri-level appeal of Tears of the Kingdom. But Age of Calamity isn’t a free-wandering game. Missions open up around the map, each one opening a contained map to battle through. Along the way, you unlock an impressive roster of Hyrule characters you can control.

As a Switch 2 exclusive to tempt Nintendo fans to make the console upgrade, it feels like a half success. I admire the production values, and I want to keep playing just to see where the story goes. But as a purchase, it’s a distant third to Donkey Kong Bananza and Mario Kart World.

Hyrule Warriors fans, you probably know what you’re probably in for, and will likely get this game regardless. Serious Zelda fans, you may enjoy it just for the story elements alone. 

As for me? I think I’ll play some more, but I’m already sort of tuning the game out a bit. I want more exploration, more puzzles, more curiosity. This game’s not about that. But it does show me how good a true next-gen Zelda could be on the Switch 2, whenever Nintendo decides to make that happen.

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