Technologies

The Future of Work on Display at CES 2023

A metaverse-based hybrid could replace the office.

CES 2023 feels the same and also quite different. Fancy, new, and outright weird tech fills the Las Vegas showroom halls I’ve visited many times before. But in the three years since I was last here in person, the world has changed quite a bit. Especially the way we work.

It may take a little digging under the surface, but this year’s CES show has a lot to say about the great shift toward hybrid and remote work, in everything from better video conference tools to attempts at building a metaverse-infused, mixed-reality workspace.

Meetings in the metaverse

The metaverse office concept, at least according to one definition, is a shared collaborative space where one can participate via several means: virtual or augmented reality, 3D displays, standard laptop, tablet and phone screens; or in-person through things like smart whiteboards that work across all these different experiences.

Dell has become a leader in showing off concept pieces and prototypes during CES, and this year, its Concept Nyx (the same name Dell uses for gaming prototypes) tackles that version of the metaverse head on. At a pre-CES preview, I was able to participate in a faux meeting by creating a 3D avatar for others to see, and also by sitting in front of an autostereoscopic display (allowing you to see in 3D without special glasses) that gave me a 3D view of a project. After that, I donned a VR headset to feel like I (or my avatar) was actually in that shared space and writing on a whiteboard with my VR controller. And after that, I was able to use a slate-style tablet to interact with the real-world version of that same whiteboard, but without wearing a headset.

None of this is close to being a shipping product anytime soon, and like many things at and around CES, the hardware is carefully labeled as «conceptual.» Of that batch of products and experiences, the oversize, glasses-free 3D display, using eye-tracking hardware to make the 3D image actually look decent, seemed like the part with the most workplace potential.

Gamers go first

Much new PC technology is driven first by the gaming audience, which has a tolerance for gear that can be both expensive and experimental. That’s why ideas like VR and autostereoscopic 3D often show up in gaming hardware first, before moving into more practical products for your nongaming hours.

For example, this CES saw several new 18-inch gaming laptops, a screen size that’s been virtually extinct since the early 2010s. The first of these bigger screens are in gaming laptops from Dell, Razer, Asus and Acer, but there’s obvious crossover appeal for hybrid and remote workers who want the flexibility of a laptop but with a larger screen that feels more desktop-like. Razer laptops, with their minimalist styling, are especially popular with gamers and creative pros alike. I would not be surprised to see more professionally pitched laptops eventually grow into that new 18-inch size.

Asus also leaned into glasses-free 3D with its new ProArt Studiobook and Vivobook Pro laptops. Both, similar to Dell’s display prototype, use eye tracking to make 3D viable. And those devices are aimed at artists and designers, not gamers. Acer also has a similar eye-tracking 3D laptop aimed at gamers, called the Predator Helios 300, as well as a professional display from 2022 called the Acer SpatialLabs View with that same technology.

Laptops with glasses-free 3D were first tried back in 2012 and never made it to a second generation. The eye tracking in these new versions, however, makes the experience miles better.

More, and different, screens

Other experiments, like Lenovo’s twin-OLED-screen Yoga Book 9i and color E Ink/OLED combo, the ThinkBook Plus Twist, might eventually offer some new features that will bleed into more staid work laptops, but it’s far from a sure thing. That said, new E Ink devices like the 10.3-inch Yoga Paper could have more practical work applications, and I only say that because I’ve been using a similar-feeling new Amazon Kindle Scribe while walking the floor at CES 2023 to great effect.

The most welcome trend in both consumer and commercial laptops from the past two years continues unabated, I’m pleased to say. Nearly every new laptop we saw defaulted to a full-HD 1,080-resolution webcam, rather than the wimpy low-res versions that were common prepandemic.

Even better, it’s considered such a standard feature that PC makers hardly feel the need to call it out anymore. It was way too long in coming, and low-res webcams made that first year of remote work in 2020 more difficult than it needed to be for many. But now that we’ve normalized the hybrid workplace and accept video meetings as equal to in-person ones, I’d call it one of those subtle but important changes to how we work that’s making life just a little bit easier.

Technologies

AI Brings Val Kilmer Back to the Big Screen a Year After His Death

Kilmer’s estate approves plans to use generative AI to resurrect the late actor for a role in the historical drama As Deep As the Grave.

Actor Val Kilmer died in 2025, but he’ll be seen in an upcoming movie he didn’t live to film. The historical archaeologist drama As Deep As the Grave will include an AI version of the actor who died at age 65 after a battle with throat cancer. It’s not the first time we’ve seen studios use AI this way, but it could be the most successful.

Director and writer Coerte Voorhees revealed to Variety on Wednesday that he would use AI to bring Kilmer’s likeness back to play Father Fintan, a Native American priest.

As Deep As the Grave tells the true story of an archaeologist couple who worked with the Navajo people in the 1920s to learn about America’s very first civilizations. Voorhees says that Kilmer agreed to play the role five years ago, but the actor’s struggles with throat cancer made him unable to complete work on it. There’s no date yet for the film’s release.

Hollywood actors have increasingly found themselves at odds with generative AI, a technology that has rapidly begun to infiltrate nearly every aspect of the entertainment industry. From writing scripts to generating digital likenesses of actors’ faces and voices, AI now has the ability to replicate performances with striking realism. In some instances, studios have gone even further, creating entirely new AI «actors» who can perform without ever stepping onto a set. This has raised complex questions about consent, compensation, and creative ownership, as performers grapple with the reality that their identities and craft can now be reproduced, modified, or even replaced by algorithms.

These attempts have been strongly opposed by the SAG-AFTRA labor union representing entertainers, which has been engaged in strikes against video game companies and is currently in precarious negotiations with film and TV studios. The labor guild has certain protections against generative AI following a strike that lasted more than 100 days, including requirements for clear consent and fair compensation. The current negotiations would expand these protections.

A SAG-AFTRA representative didn’t immediately respond to a request for comment.

Voorhees says that Kilmer’s children approve of this AI resurrection.

«[Kilmer] always looked at emerging technologies with optimism as a tool to expand the possibilities of storytelling,» his daughter, Mercedes Kilmer, said in a statement, according to Variety. «This spirit is something that we are all honoring within this specific film, of which he was an integral part.»

Technologies

Today’s NYT Mini Crossword Answers for Thursday, March 19

Here are the answers for The New York Times Mini Crossword for March 19.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Need some help with today’s Mini Crossword? It’s a pretty easy one today, but we’ve got all the answers in case you’re stumped. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Ghost’s word
Answer: BOO

4A clue: Magician’s «And just like that, it’s gone!»
Answer: POOF

5A clue: With 7-Across, it’s full of stars
Answer: NIGHT

6A clue: White bills in Monopoly
Answer: ONES

7A clue: See 5-Across
Answer: SKY

Mini down clues and answers

1D clue: Score of 4 on a par 3
Answer: BOGEY

2D clue: ___ and aahs
Answer: OOHS

3D clue: Frequently, in poetry
Answer: OFT

4D clue: Like the sands of Harbour Island, Bahamas
Answer: PINK

5D clue: Dissenting votes
Answer: NOS

Technologies

Customers Prefer Apps Over Websites for Wireless and Home Internet Service

Easier logins are a key reason customers are happier with apps, according to the J.D. Power study.

When you last checked your mobile or home internet bill, did you reach for your phone or sit down with your laptop or desktop computer? According to a new J.D. Power study, people would rather access their accounts via apps than websites. And that preference is especially strong when it comes to telecom companies such as mobile carriers and home internet providers (which increasingly overlap).

According to the 2026 US Telecom Digital Experience Study, surveyed customers gave app login an average satisfaction score of 681 for wireless carriers and 689 for internet service providers (out of 1,000 points). Website login trailed those by 38 points and 42 points, respectively. J.D. Power gathered evaluations from 12,082 customers of eight internet providers and 14 wireless carriers.

Biometric logins were a major factor in the decision. When accessing an account, there are always one or more layers of authentication just to get in. An app tends to speed you through the door using face or finger recognition to sign in or load a passkey.

Built-in services like Apple’s Passwords app can also use biometrics to unlock and fill in saved credentials in websites, but the experience isn’t as smooth. J.D. Power noted that maintenance issues and slow responsiveness also derail the website login experience across both segments.

This helps explain why carriers have invested heavily in improving their apps. For one, T-Mobile’s T-Life app is increasingly the central point of customer interaction. And AT&T just this week rolled out a new app — named simply AT&T — that is a single resource for its mobile and broadband customers.

AT&T’s Jeff Dixon, assistant vice president of Digital Product Management and Development, emphasized the importance of speed in the company’s app overhaul.

«We did focus on performance to make it snappy throughout,» he said, noting extensive architectural work on back-end services to cache and pre-fetch data.

The J.D. Power study also found that the gap between satisfaction with telecom companies’ apps and websites was wider than in other industries, suggesting that wireless and internet providers need to shore up their web experiences. There was a 25-point gap between apps and websites for wireless carriers, and an 11-point gap for internet service providers.

Overall, customer satisfaction was 654 out of 1,000 for wireless carriers and 659 for internet providers. Scores were based on four factors in order of importance: design, system performance, tools and capabilities, and information.

Ranking among the wireless carriers, Mint Mobile got the highest score (704), with Spectrum Mobile coming next (678) and followed by a tie between Metro by T-Mobile and T-Mobile itself (672). It’s worth noting that, of those, Spectrum is the only one not owned by T-Mobile.

For internet service providers, T-Mobile ranked the highest in the survey with a score of 695, followed by AT&T at 675 and Verizon at 669.