Technologies

How to Claim Money From Apple’s $50 Million MacBook Keyboard Settlement

A class action suit claims Apple knew for years that the «butterfly» design in its MacBook keyboards was seriously flawed.

Did you buy a MacBook that had keyboard issues? If so, you might be eligible for part of a $50 million settlement Apple has agreed to in response to allegations it hid a known keyboard design flaw from customers.

Apple agreed to the multimillion-dollar payout in July, and a California court granted preliminary approval on Nov. 28.

MacBook Pro owners have started to receive emails and postcards notifying them they are eligible for payment, and the settlement website began accepting claims on Dec. 12.

Below, find out more about the MacBook settlement, including who qualifies for money, how much you could get from Apple and how to submit a claim.

For more class action suits, learn why Keurig is shelling out $10 million to users of its K-Cups and see if you’re eligible for money from T-Mobile’s $350 million data-breach settlement.

What is Apple accused of in the class action suit?

Apple introduced its «butterfly» keyboard design in 2015 in its 12-inch MacBook. The keys were attached with a wing-like hinge, as opposed to traditional keyboards, which use two pieces of plastic that, when pressed, cross each other and close like a pair of scissors.

At the time, the tech giant said the butterfly design was 40% slimmer, meaning its laptops could be too. But customers complained about the propensity for the keys to be sticky and miss or repeat typed characters.

Apple launched a repair program that covered MacBook, MacBook Pro and MacBook Air laptops in 2018. But it only replaced old butterfly keyboards with new ones.

Finally, in 2019, Apple phased out the butterfly design and introduced a redesigned Magic Keyboard that once more relied on a scissor-switch mechanism.

The butterfly design «had some things it did really well,» then-Apple marketing director Phil Schiller told CNET that year. «It felt more firm and flat under your finger — some people really like that, but other people weren’t really happy with that.»

Schiller also acknowledged there were «quality issues we had to work on.»

In a class action lawsuit filed in California in 2018, a group of plaintiffs claimed Apple knew about the quality issues and «fraudulently concealed» them from customers.

As a result, they claimed, laptops were knowingly equipped with keyboards that could result in «characters repeating unexpectedly; letters or characters not appearing; and/or the keys feeling ‘sticky’ or not responding in a consistent manner,» according to the settlement website.

Apple didn’t respond to a request for comment, but in filings, it denied any wrongdoing.

Who is eligible for a payment from Apple?

If you bought a MacBook between 2015 and 2019 and had to replace the keyboard or individual keys, you are eligible for compensation.

If you’re not sure if your model is covered, you can check here.

How much money could I get from the MacBook keyboard settlement?

The amount of the individual payout depends on how many repairs you had to have on your MacBook.

Consumers who had to swap out multiple keyboards within four years of purchase are considered Group 1 Settlement Class Members. They are eligible for an estimated payment of between $300 and $395 and should be receiving an email this month.

You can still qualify for Group 1 so long as you require two or more topcase replacements before Nov. 28, 2024. (The topcase houses the keyboard and other components.)

If you believe you’re part of Group 1 but didn’t receive a notification, you can call the claims administrator at 855-579-1311. (You can also fill out a change of address form, if needed.)

If you had to replace the keyboard once, you’re considered part of the Group 2 Settlement Class and could receive as much as $125. You’ll need to submit a claim form, though.

And if you only had to replace individual keycaps, you’re eligible for up to $50. (You’ll also have to submit a claim form.)

How do I file a claim in the Apple butterfly-keyboard settlement?

You can submit a claim on the settlement website or mail a completed form to:

re: MacBook Keyboard Litigation Settlement
c/o JND Legal Administration
PO Box 91341
Seattle, WA 98111

For all class members, if Apple doesn’t have a record of your repair or purchase, you’ll have to provide proof of purchase or repair.

The deadline to file a claim is 11:59 p.m. PT on March 6, 2023. If you want to object to the settlement — or exclude yourself and retain the right to separate litigation — the deadline to notify the court is Feb. 10, 2023.

When will I get my money?

A final approval hearing is scheduled for March 16, 2023. Any payments would go out after that, but the process could be delayed by appeals.

Technologies

Today’s NYT Connections Hints, Answers and Help for Feb. 2, #967

Here are some hints and the answers for the NYT Connections puzzle for Feb. 2 #967

Looking for the most recent Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections: Sports Edition and Strands puzzles.

Today’s NYT Connections puzzle is a fun one for fans of Agatha Christie, as the last name of one of her detectives shows up in the grid. Read on for clues and today’s Connections answers.

The Times has a Connections Bot, like the one for Wordle. Go there after you play to receive a numeric score and to have the program analyze your answers. Players who are registered with the Times Games section can now nerd out by following their progress, including the number of puzzles completed, win rate, number of times they nabbed a perfect score and their win streak.

Read more: Hints, Tips and Strategies to Help You Win at NYT Connections Every Time

Hints for today’s Connections groups

Here are four hints for the groupings in today’s Connections puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Time.

Green group hint: Need to get in.

Blue group hint: Characters in a certain genre of books.

Purple group hint: They grow in the forest, sometimes, but there’s a twist.

Answers for today’s Connections groups

Yellow group: Duration.

Green group: Credentials for entry.

Blue group: Modern crime series protagonists.

Purple group: Trees plus a letter.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections answers?

The yellow words in today’s Connections

The theme is duration. The four answers are interval, period, span and stretch.

The green words in today’s Connections

The theme is credentials for entry. The four answers are lanyard, pass, stamp and wristband.

The blue words in today’s Connections

The theme is modern crime series protagonists. The four answers are Bosch, Cross, Reacher and Ryan.

The purple words in today’s Connections

The theme is trees plus a letter. The four answers are fair (fir), Marple (maple), popular (poplar) and psalm (palm).

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

Technologies

I Found the 9 Best Gifts for Someone Who Isn’t Gonna Watch the Super Bowl

Here are some great gifts for loved ones who see Super Bowl Sunday as just a regular Sunday.

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$750 (save $295)
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$800 (save $650)
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$850 (save $350)
Acer Nitro V Intel i5 13th Gen RTX 4050 512GB SSD 8GB RAM 15.6-inch Laptop:

$709 (save $41)

Deals are selected by the CNET Group commerce team, and may be unrelated to this article.

Super Bowl LX is this Sunday at 6:30 p.m. ET, and a lot of us are excited to watch the game, the halftime or both. But let’s face it, NFL games aren’t everyone’s cup of tea. If you know someone whose birthday falls around now or want to show a non-football fan how much you appreciate them, we’ve got a list of gifts that’ll do the trick.

Technologies

NordVPN Software Blocked 92% of Phishing Emails in Independent Testing

Phishing attempts continue to grow with help from generative AI and its believable deepfakes and voice impersonations.

NordVPN’s anti-malware software Threat Protection Pro blocked 92% of phishing websites in an independent lab test of several antivirus products, browsers and VPNs in results released this week.

AV-Comparatives, based in Austria, attacked 15 products with 250 websites — all verified to be valid phishing URLs — in a test that ran Jan. 7 to 19. The lab said the products were tested in parallel and with active internet/cloud access. The Google Chrome browser was used for antivirus and VPN testing.

Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.

Phishing is a form of cyberattack in which a malicious actor tries to get someone to go «fishing,» with malicious URLs as bait. These phishing attempts might be sent in emails, but they also appear on websites, in texts and in voicemails.

You might get an email that says your bank account has been hacked and you should click on a URL to solve the problem. Or an email says you’ve won a big prize, instructing you to click on a URL to redeem. During tax season, the amount of scam emails and texts increases dramatically, with AI often used to ramp up the numbers. CNET offers tips for how to detect phishing attempts on even the most sophisticated of emails.

«By creating a sense of trust and urgency, cybercriminals hope to prevent you from thinking critically about their bait message so that they can gain access to your sensitive or personal information like your password, credit card numbers, user data, etc,» warns the US State Department website. «These cybercriminals may target specific individuals, known as spear phishing, or cast a wide net to attempt to catch as many victims as possible.»

In the AV-Comparatives test, which evaluated phishing-page detection and false-positive rates, NordVPN’s Threat Protection Pro ranked fourth among security products, blocking 92% of the 250 phishing URLs tested. The highest scoring included:

Avast Free Antivirus 95%
Norton Antivirus Plus 95%
Webroot SecureAnywhere Internet Security Plus 93%

On its website, NordVPN says Threat Protection Pro protects devices even when they are not connected to a VPN. The company says the software can thwart phishing attempts and prevent malware from infecting your computer in several ways — alerts about malicious websites; blocking cookies that can learn about your browsing habits; and stopping pop-ups and intrusive ads.

According to cybersecurity company Hoxhunt, the total volume of phishing attacks has skyrocketed by 4,151% since the advent of ChatGPT in 2022, with a cost to companies of $4.88 million per phishing breach.

With the rapid expansion of AI across the internet, the volume of phishing attacks is growing. Some AI-generated phishing scams are able to get past email filters, but Hoxhunt found that only 0.7% to 4.7% of phishing emails were written by AI. However, cybercriminals are using AI to expand their phishing tools. AI can create deepfake videos and voice-impersonation phone calls to redirect payments or gain access to sensitive data.

AI scams will be tough to root out. CNET reported that 62% of executives had been targets of phishing attempts, including voice- and text-based scams, with 37% reporting invoice or payment fraud, all from generative AI.

Although NordVPN’s product might be effective at preventing malware from infecting your computer, it can’t eliminate malware that may already be on it. To clean up those issues, CNET lists the best antivirus software of 2026 and the best free antivirus apps. Those products can scan your computer and hopefully eradicate any malware and viruses that might be there.