Technologies

Bose QuietComfort Earbuds 2 Review: Best Noise Canceling, Bar None

Sony and Bose have been battling it out for noise-canceling supremacy the last few years. Bose has taken the lead once again with its $300 flagship earbuds.

Dec 2022

Bose headphones and earbuds have always skewed toward the more premium end of the price spectrum and the company’s QuietComfort Earbuds 2 are no exception, carrying a hefty list price of $299 ( 279, $AU429), or $20 more than the original QuietComfort Earbuds. While that will put them outside a lot of people’s budget for wireless earbuds, their design and voice-calling performance are significantly improved from the originals, and they deliver excellent sound and outstanding noise canceling — arguably the best out there right now. They’re easily among our top current earbuds, and a CNET Editors’ Choice Award winner.

That award came a few months after the release of the QuietComfort Earbuds 2 after some internal debate — most notably the earbuds’ missing support for the AptX Adaptive audio codec that’s compatible with many Android phones and some other devices. But Bose has since announced that AptX support will be added in the spring of 2023. «The QuietComfort Earbuds 2 will support the AptX Adaptive codec for audio streaming, including Lossless and low-latency capabilities,» Bose told CNET, «and enable more seamless and robust connectivity with premium Android devices.»

I’ll save that value debate for the end of the review after I go through all QuietComfort Earbuds 2’s strengths (or QuietComfort Earbuds II, as Bose calls them), along with a few weaknesses. But if you can afford them, these are certainly strong competitors against Apple’s AirPods Pro 2 and Sony’s WF-1000XM4, the latter of which have been out for a while and are being aggressively discounted at times.

Read more: Best Wireless Earbuds for 2022

8.8

Bose QuietComfort Earbuds 2

$299 at Bose

$279 at Amazon

$279 at Best Buy

You’re receiving price alerts for Bose QuietComfort Earbuds 2

Like

Excellent sound and best-in-class noise canceling
Significantly smaller than their predecessors
New Fit Kit ear tips and stabilizer system gets you a secure, comfortable fit
Improved voice calling with better noise reduction

Don’t Like

Pricey
No wireless charging
No multipoint Bluetooth pairing
AptX support not coming until spring 2023

Product details

Battery Life Rated Up to 6 Hours
Noise Canceling Yes (ANC)
Multipoint No
Headphone Type Wireless Earbuds
Water-Resistant Yes (IPX4 — Splash-Proof

Initially the buds were only available in black — or «Triple Black,» as Bose calls it, but you can now also get the in the lighter soapstone color (basically off-white) and it’s possible Bose releases other special-edition colors in the future.

More importantly, the earbuds are about 30% smaller than their predecessors. Their case is about 40% smaller and truly pocketable (though it’s still about 25% to 30% bigger than the AirPods Pro 2’s case). The smaller size corrects a big downside of the original QuietComfort Earbuds, which featured excellent noise canceling and very good sound quality, but were pretty hefty and protruded from your ears. The new buds each weigh a little less than 0.25 ounces, or 7 grams, according to Bose — still not svelte but significantly smaller.

The other big change is to the ear tips. Bose has ditched its one-piece StayEar wing tips for a two-piece Fit Kit system that features separate ear tips and «stability bands» in three size options. That’s supposed to give users more flexibility to get a secure fit and tight seal. I liked the StayEar wing tips, but after trying the new two-piece system, I’m sold on it. I ended up going with the large tips and medium stability band, and that really locked the buds in my ears. I can’t tell you that this will fit everyone’s ears equally well, but if you’re someone who can’t get a secure fit with the AirPods Pro 2, which are lighter and quite comfortable to wear, this new two-piece Fit Kit may be a reason to give the Bose a go over the new AirPods Pro.

A handful of new premium earbuds feature a kind of auto custom tune feature that takes into account the shape of your ears — and ear canal. Following that trend, Bose has developed a new CustomTune sound calibration system that aims to optimize noise canceling and sound quality for your particular ears. Every time you place the buds in your ears, a proprietary tone is played and a microphone measures your ear canal’s acoustic response. It takes about half a second or so and you definitely notice that the noise canceling has undergone some optimization.

While the design improvements are a nice step forward, the QuietComfort Earbuds 2 really shine on the noise canceling front. It’s really impressive just how much the sound around you is muffled. Bose says it’s targeted frequencies that were previously difficult to reduce in the mid and high range, like the voices of nearby co-workers, screaming babies and family distractions in your home office. I used the buds in my home next to a relatively loud HVAC unit, and the noise canceling basically silenced it completely.

But I was more impressed with how much sound it reduced when I walked the streets and rode the subway in New York City. You can still hear people’s voices, but they seem to be muffled by about 60% and maybe even slightly more. It’s a little startling when you take the buds out of your ears or put them into transparency mode — Bose calls it Aware mode — and realize how much sound is being filtered out.

And yes, that transparency mode is also improved — it does sound more natural and lifelike. The best transparency modes, like that of the AirPods Pro, make it seem as if you’re not wearing earbuds and can hear the world as it would sound without earbuds in your ears. These do a good job of getting you close to that sensation.

While the drivers appear to be the same or very similar to those found in the original QuietComfort Earbuds, Bose reps told me that thanks to the CustomTune technology, the sound is noticeably improved, with more «nuance, clarity, depth» and better accuracy. And that’s pretty much what you’ll hear if you were to compare these to the originals. Everything is a little more clear and natural sounding. Their predecessors also had relatively big sound — and by that I mean they have a pretty wide soundstage. But the bass has a bit more definition and punch, and there’s a bit more detail and separation between instruments so you can hear them more distinctly. I also thought they had just the right amount of warmth, particularly with both men’s and women’s vocals. Their tonal balance is overall very good.

While software and advanced algorithms play a big part in the QuietComfort Earbuds 2’s performance, they feature four microphones in each bud, two of which are beam-forming microphones to focus on picking up your voice. Voice-calling performance was a weak point in the original QuietComfort Earbuds and Bose has clearly made an effort to improve it with better noise reduction — and voice pickup — during calls. I think it’s significantly better now (you can hear a sample call in my companion video review).

As for battery life, it’s rated at 6 hours with noise canceling on — that’s the same as the new AirPods Pro 2 — and you get about three extra charges from the new trimmed-down charging case, which features USB-C charging but not wireless charging. That latter shortfall is a bit unfortunate since most earbuds in this price range, including the AirPods Pro 2, feature wireless charging.

Like their predecessors, the QuietComfort Earbuds 2 are splash-proof with an IPX4 rating. They also have similar touch controls with a swipe gesture for volume control that I like. I thought the touch controls worked well, and they are slightly customizable in the companion app for iOS and Android (you have the option to select certain «shortcuts»).

As for Bluetooth flavors, these are equipped with Bluetooth 5.3. They use the AAC and SBC audio codecs but currently have no support for Qualcomm’s aptX Adaptive audio codec or multipoint Bluetooth pairing (I manually switched between an iPhone 13 Pro and a Galaxy Z Flip 4). In theory, you may be able to get slightly better audio quality if you use a device like an Android phone that supports aptX Adaptive and wirelessly stream high-resolution music files using services like Tidal, Amazon Music and Qobuz that deliver high-resolution music.

I was disappointed by that, particularly by the lack of multipoint Bluetooth pairing. But there’s some hope that may change in the future. That’s because a Bose rep told me these earbuds are equipped with a 5 Series Qualcomm chip. That chip supports multipoint Bluetooth pairing and has aptX support, which Bose now says is coming in 2023, so I think there’s a decent chance we’ll see multipoint Bluetooth pairing added in the future and perhaps other features. Bose didn’t mention anything about Bluetooth Audio LE and Auracast, a new Bluetooth audio broadcasting technology that’s coming to earbuds and headphones, but some new earbuds like the Samsung Galaxy Buds 2 Proare listed as being «ready» for LE Audio.

It’s worth noting that while the noise canceling is of the adaptive variety, you can adjust its levels between three settings. Also, the earbuds have adjustable equalizer settings so you can tweak the sound profile. And finally, you can use a single bud independently and leave the other one in the charging case though certain touch controls are available only on the right bud.

Bose vs. Sony, Beats and AirPods Pro

I’ll finish by saying that I did compare these to some other top earbuds, including Sony’s WF-1000XM4, which were released in June 2021 and list for $20 less. The XM4s are still excellent, but these QuietComfort Earbuds 2 have surpassed the Sony buds not only in terms of sound quality and noise canceling but voice calling and fit as well. The Bose buds are superior.

I also like the Beats Fit Pro ($200) for both everyday use and as sports earbuds (they also stay in my ears very securely). They’re probably the better value, particularly as we’re starting to see regular discounts on them. But the Bose offer better overall performance along with a comfortable, secure fit in comparably sized earbuds.

Apple’s AirPods Pro 2, which also earned a CNET Editors’ Choice Award, are lighter and smaller and deliver impressive overall performance in a smaller package (that includes the charging case, which does feature wireless charging). But if you’re someone who can’t get a really secure fit from the AirPods Pro — or are an Android user — these are a compelling alternative. That said, the performance improvements to the AirPods Pro 2 make them a pretty safe and enticing choice for iPhone users for $50 less than the Bose. That doesn’t mean you shouldn’t consider the QuietComfort Earbuds 2 if you’re an iOS user, but the AirPods Pro have their own set of advantages for iOS users, including spatial audio, automatic switching between your Apple devices on your iCloud account and hands-free Siri.

The same can be said for Samsung’s excellent Galaxy Buds 2 Pro buds and Samsung Galaxy device owners. Those buds have certain features that only Galaxy owners can take advantage of, including high-resolution audio over Bluetooth if you have the right setup.

But again, the QuietComfort Earbuds 2 may offer a better fit for you, and I do think they sound a touch better than both the Galaxy Buds 2 Pro and Pixel Buds Pro and have better noise canceling. If you can get a tight seal with these buds, the noise canceling is really impressive. As I said, probably the best out there right now. And ultimately, that’s the reason why they may be worth $300 to some people.

Bose QuietComfort Earbuds 2 key features, per Bose

30% smaller buds and 40% smaller case [compared to previous model]
New CustomTune technology for optimizing sound and noise canceling
Improved sound, noise canceling and voice-calling performance
Touch controls with swipe gestures for volume control
New two-piece Fit Kit system that features separate ear tips and stability bands in three size options
Four microphones on each earbuds, two of which are beamforming for voice calls
6 hours of battery life with noise cancellation on
Bluetooth 5.3
Support for AAC and SBC audio codecs (aptX support coming in 2023)
Customizable EQ settings
Price: $299 ( 279, AU$429)
Colors: triple black ships first, with soapstone to follow later in the year

Editor’s note: This review was originally published on Sept. 15, 2022 and updated in December to reaffirm our continued positive experience with the headphones and add an Editors’ Choice designation.

Technologies

Here’s How a Former Overwatch Pro Made the Support Hero He Always Wanted

Scott «Custa» Kennedy used his experience as a former Overwatch League pro to design one of the game’s most popular heroes in Reign of Talon season 1.

Overwatch’s Reign of Talon season 1 is starting to wind down, and the biggest story has been the five new heroes who joined the roster. A lot of attention has understandably gone to Jetpack Cat, a hero once scrapped in the game’s early design, but resurrected on the cusp of the game’s 10th anniversary. She’s been the subject of bans and memery due to her unique kit that features permanent flight and the ability to fly any other hero through the air with her Lifeline ability.

But another support hero has quietly gone under the radar as one of the most-played characters in the new season: Mizuki.

Mizuki is a complex hero, similar on paper to support heroes Brigitte and Lucio, who mix damage with healing in the radius around them, but with his own unique mechanics. He has a constant healing aura around him, which grows more powerful as he deals damage with his weapon or uses other healing abilities. His main weapon is a projectile that bounces off surfaces. One of his abilities, Katashiro Return, offers a burst of movement, but also the ability to teleport back to your starting point within a few seconds.

That all adds up to a hero design that gives players lots of options but also requires you to carefully strategize to turn the tide of battle. Do you stay with your team to maximize the value of your healing aura? Or do you split from them for a higher-risk, higher-reward play? Do you use your Katashiro Return ability to flank behind an enemy team, or save it to disengage from an unexpected attack?

Despite spending most of my time in Overwatch playing support heroes, including Ana and Kiriko, I found Mizuki challenging early in the season, even as I watched enemy Mizukis pump out damage and secure clutch kills while constantly healing their teams.

This «unlockable challenge» element was an intentional part of Mizuki’s design, as I was soon to learn from chatting with the hero’s creator, a former Overwatch eSports pro.

By and large, support players have embraced this challenge. An Overwatch spokesperson told me via email that «Mizuki is consistently in the top four for all support picks in Season 1, across every region.» He’s one of several elements powering a revival of the game, along with a new ongoing story, weekly faction missions and the promise of more new heroes every season. People have flocked back into the game since the start of Season 1, with its average player count on Steam more than doubling over the past month.

Mizuki’s design was led by Scott «Custa» Kennedy, a longtime presence in Overwatch’s professional scene as both a player and match analyst, and now an associate hero designer. I spoke with Scott at Blizzard’s spotlight event and also spoke with him and Mizuki’s character artist, Melissa Kelly, in early March to discuss how they created one of the game’s most popular heroes.

From professional player to associate designer

After a few years as a professional player and several more as an analyst and caster for the Overwatch League, Kennedy was looking for the next step in his career.

«Overwatch [had] been my life for, like, the last 10 years in many different facets,» he said, but as he reached retirement age in the esports realm, he wanted a change. He spoke with some of the Overwatch developers, including associate game director Alec Dawson, about what it would take to get into game development.

After doing some QA work and hands-on game development («I made the world’s hardest 2D cat platformer in three days,» he said), Kennedy secured an associate hero designer opening for Overwatch, which was a perfect fit with his experience.

When given the task of envisioning the game’s next healer, Kennedy said he didn’t want to make another support designed around «point-and-shoot» mechanics that healed teammates and hurt enemies, like Ana or Juno.

«I wanted [Mizuki] to be more of an AoE healing aura-type hero because I think that’s something that’s been underrepresented in our heroes,» Kennedy said. Instead, he came up with the area-of-effect healing that’s similar to how Lucio and Brigitte heal, but with the added layer of that healing becoming more powerful the better you play in combat.

Managing that nuance was a learning experience for Kennedy.

«One of the biggest things that I learned is how complexity can be really cool on paper, but when you’re making a hero how quickly that snowballs into making a player overwhelmed,» Kennedy said. But he feels the team ultimately found a good balance, where inexperienced players can still contribute with him, while more experienced and skilled players can benefit even more.

Kelly added that Mizuki was a complicated hero on the design side, too.

«One of the issues is that he was looking kind of like a [damage hero],» she said. «He looked very aggressive for a healer. So we were just trying to soften him up.» Kelly pointed out that Mizuki’s weapon is a mix of a priest’s staff and a sickle, which also blurs the lines a bit between support and damage heroes.

That nuance seems to be a big part of Mizuki’s appeal. Even though I generally prefer the kind of «point-and-shoot» healing hero Kennedy said he wanted to avoid, I’ve found Mizuki to be one of the most interesting additions to the roster, especially among support heroes. His Binding Chain ability, which roots an enemy hit by the chain into place, rewards good aim and timely use, while his Healing Kasa and Katashiro Return abilities let my brain ponder over creative escapes and ambushes.

When I play Mizuki, I’m always thinking while I fight, and I enjoy feeling that kind of active engagement with the game.

Mizuki’s reception and prospects for pro play

Kennedy worried that players would be turned off by how complex the hero is — wondering, «Are players going to try him, not understand him and then be like… ‘I’m just gonna play the cat?'» (The cat, of course, is Jetpack Cat, who was released alongside Mizuki in season 1 and immediately became one of the most popular and most-banned heroes. She has a more intuitive, point-and-heal design, although her launch state also allows for particularly aggressive gameplay.)

Instead, Kennedy has enjoyed watching players stick with Mizuki and later post about how they’ve «unlocked» the hero by figuring out the formula to succeed with him. Kennedy said it’s rewarding to see players grasp his original concept for the hero as it plays out in-game. After that initial, somewhat disastrous first game I played, I started clicking with Mizuki, too.

Players still struggled with parts of Mizuki’s kit, and Kennedy noted some initial frustrations with «intentional design limitations» he and the team placed on the hero. Players seemed to want to use his Katashiro Return ability to go on aggressive flanks, but found it didn’t last long enough to successfully move behind enemy teams. That kind of larger repositioning would go against the design team’s vision for the hero, who is meant to stay near his team and use the ability to return to them quickly.

Now, Kennedy said, «players seem to understand the limitations of the hero, and that’s been cool to see.»

Mizuki has had a strong launch, and has been sitting around a 54% win rate in competitive modes since the start of the season. That’s quite high, ranking just behind last season’s top performer: the damage hero Vendetta. I asked Kennedy how he reads that data — whether Mizuki is overtuned or just a good fit among this season’s most-played heroes.

Kennedy said Mizuki was in a «pretty healthy» spot, but could get pulled down a bit in future seasons. «The numbers that he can put out in terms of healing and damage output are things that really put him above everyone else at this point. So it’s definitely something we’re keeping an eye on.»

But that power won’t necessarily translate to Mizuki being picked up in professional play, at least based on last month’s Overwatch Championship Series Bootcamp. Kennedy said the hero’s kit isn’t as good for staying alive and executing plays as heroes such as Lucio and Kiriko, who have long been must-picks in pro play.

«I could see Mizuki getting more playtime in a world in which we start playing more rush metas [centered around tanks like Ramattra or Orisa],» he said, «but with how fast the game is being played at the highest level, it can be difficult for Mizuki to keep up.»

Kennedy brought up one of Overwatch’s biggest and most inevitable challenges over its decade-long tenure: balancing heroes for both the pro level and the rest of the game, and how the difficulty lies in the fact that certain resources — such as speed boosts, mobility and burst damage — are more valuable at the highest levels of coordinated play. The design team is always working to make sure heroes are never totally out of balance at either skill level, he said.

That work has been on display since the launch of Season 1, with balance patches coming out virtually every week up through the midseason patch on March 10. Those updates mostly focused on the five new heroes but also included some changes to Vendetta, who continues to terrorize the game with a very strong win rate and the ability to cut someone down almost out of nowhere, leaving opponents very little time to react.

Still, the season overall has been a win for the game, thanks largely to the influx of new heroes and the different playstyles they add to the game.

«[I’m] definitely a little overwhelmed with how positive everyone has been with Mizuki — and honestly, the five heroes in general,» Kennedy said. «I think the reception’s been awesome. We couldn’t have asked for anything better.»

Technologies

Amazon’s Spring Sale Just Added a Ton of Gaming Deals. Here Are Our Favorites, Expiring Soon

Technologies

Today’s NYT Connections: Sports Edition Hints and Answers for March 30, #553

Here are hints and the answers for the NYT Connections: Sports Edition puzzle for March 30 No. 553.

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.

Today’s Connections: Sports Edition is a tough one. You’ll need to know a little about four very different sports in order to solve it. If you’re struggling with today’s puzzle, read on for hints and the answers.

Connections: Sports Edition is published by The Athletic, the subscription-based sports journalism site owned by The Times. It doesn’t appear in the NYT Games app, but it does in The Athletic’s own app. Or you can play it for free online.

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Make a racket.

Green group hint: Goooooal!

Blue group hint: Baseball stars.

Purple group hint: Toss the pigskin.