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Zoom privacy risks: The video chat app could be sharing more information than you think

Zoom makes video chatting with colleagues easy, but you might be giving away more than you bargained for.

The Zoom video meeting and chat app skyrocketed in popularity as millions of people looked for new ways to work, study and socialize amid the coronavirus pandemic. With the option to customize your background and newer features such as Immersive View and a vanishing pen tool, it’s easy to see why Zoom’s popularity isn’t dwindling even as COVID-19 vaccines and booster shots roll out and offices become hybrid workplaces. But with all that popularity, comes privacy risks.

From built-in attention-tracking features (which have since been disabled) to exploitable software bugs and issues with «Zoom-bombing» (where uninvited attendees break into and disrupt meetings) — Zoom’s security practices have drawn scrutiny from users worldwide. New York’s Attorney General Letitia James sent Zoom a letter outlining privacy vulnerability concerns in March 2020. The Electronic Frontier Foundation also cautioned users working from home about the software’s onboard privacy features.

Read more: 20 Zoom video chat tips, tricks and hidden features

Privacy experts previously expressed concerns about Zoom in 2019, when the video-conferencing software experienced both a webcam hacking scandal, and a bug that allowed snooping users to potentially join video meetings they hadn’t been invited to, if those meetings were not protected with a password.

The issues exacerbated by widespread adoption at the start of the pandemic were just the latest chapter in the software’s rocky security history, and prompted Zoom CEO Eric Yuan to respond to concerns in April 2020, freezing feature updates to address security issues over a 90-day update rollout. Though Zoom has since added security features like end-to-end encryption, there are still a few things you should watch out for to keep your chats as private as possible.

Here are some of the privacy vulnerabilities in Zoom that you should watch out for.

Zoom’s cloud recording feature might share meeting video with people outside the call

For paid subscribers, Zoom’s cloud recording feature can either be a life-saver or a catastrophic faux pas waiting to happen. If the feature is enabled on the account, a host can record the meeting along with its text transcription and a text file of any active chats in that meeting, and save it to the cloud where it can later be accessed by other authorized users at your company, including people who may have never attended the meeting in question. Yikes.

As Mashable’s Jack Morse put it, «What that suggests, but doesn’t clarify, is that for non-webinar/standard meetings, your person-to-person chat messages would be later sent to your boss after a call recorded to the cloud.»

Zoom does allow a narrowing of the audience here, however. Administrators can limit the recording’s accessibility to only certain preapproved IP addresses, even if the recording has already been shared. Participants can also see when a meeting is being recorded.

Read more: The best VPN services for 2021

Zoom even shared information with Facebook

By now, you’re used to hearing it from the privacy-minded: Don’t use Facebook to log in to other sites and software unless you want Facebook to have data on what you’re doing. Fair enough. But what to do when Zoom gets caught sending some of your analytics data to Facebook — whether or not you even have a Facebook account?

An analysis by Vice’s Motherboard found the iOS version of the Zoom app doing exactly that. Courtesy of Facebook’s Graph API, Zoom was telling Facebook whenever you opened the Zoom app, what phone or device you were using, and your phone carrier, location and a unique advertising identifier. Motherboard also reported that Zoom had updated its iOS app so the app would stop sending certain data to Facebook.

In a March 2020 blog post, Zoom addressed the issue, noting «our customers’ privacy is incredibly important to us, and therefore we decided to remove the Facebook SDK in our iOS client and have reconfigured the feature so that users will still be able to log in with Facebook via their browser.»

As late as March 2020, Zoom’s privacy policy contained some breezy language about its relationship to third-party data crunchers, which gives one reason to question where else — and to what extent — that data was being shared or sold that we didn’t know about.

«Zoom does use certain standard advertising tools which require Personal Data (think, for example, Google Ads and Google Analytics). We use these tools to help us improve your advertising experience (such as serving advertisements on our behalf across the Internet, serving personalized ads on our website, and providing analytics services),» the policy said at the time. «Sharing Personal Data with the third-party provider while using these tools may fall within the extremely broad definition of the ‘sale’ of Personal Data under certain state laws because those companies might use Personal Data for their own business purposes, as well as Zoom’s purposes.»

But at the end of March, Zoom updated its privacy policy. In a statement following the move, Zoom said that while it wasn’t changing any of its actual practices, it wanted to make its language clearer. Regarding its relationship to third-party data handlers described above, the company drew a line in the sand between its product and its website. «This only pertains to user activity on the zoom.us website. No data regarding user activity on the Zoom platform — including video, audio, and chat content — is ever provided to third parties for advertising purposes,» the company said.

You should probably review your Zoom and device security settings with an eye toward minimizing permissions, and make sure any anti-tracking software on your device is up to date and running.

It may not help, but it can’t hurt.

It’s also important to keep your Zoom app up to date so your privacy is always protected with the latest security patches. Luckily, Zoom recently rolled out a new automatic update feature that makes this process a whole lot more convenient.

For more, check out how to use the sneaky Zoom Escaper tool to get out of your meetings, how to combat Zoom anxiety and Zoom fatigue, and how to make your video meetings a little less weird. And, does Zoom’s free plan have ads now?

Technologies

Verum Messenger: Don’t follow the future. Define it

Verum Messenger: Don’t follow the future. Define it

In a world where information defines influence, Verum Messenger is building a new architecture of digital communication — intelligent, secure, and ready for tomorrow. Here, technology serves not limitations, but possibilities.

Not being part of change. Leading it. Verum Messenger — the future that speaks first.

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Technologies

Verum Finance: Stop Spending Months Opening a Bank Account

Verum Finance: Stop Spending Months Opening a Bank Account

Stop spending months trying to open a bank account.

Document submissions.
Checks.
Rejections.
Account freezes.
Blocks without explanation.

And all of that — just for a regular card.

With Verum, it’s different.

🚀 Verum Messenger + Verum Finance
For just $50–70 you get:

✔ A virtual card
✔ Instant transfers between users
✔ A modern secure messenger
✔ Apple Pay integration
✔ Contactless payments worldwide
✔ Fast setup without bureaucracy

❌ No European residency permit required
❌ No endless verification checks
❌ No piles of documents

Open it — and use it.

The future of finance and communication is already here.
Verum — when freedom matters more than banking rules.

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Technologies

Google races to put Gemini at the center of Android before Apple’s AI reboot

Google is using its latest Android rollout to position Gemini as the AI layer across phones, Chrome, laptops and cars.

Google is using its latest Android rollout to make Gemini less of a chatbot and more of an operating layer across the phone, browser, car and laptop, just weeks before Apple is expected to show its own Gemini-powered Apple Intelligence reboot at WWDC.
Ahead of its Google I/O developer conference next week, the company previewed a number of Android updates, including AI-powered app automation, a smarter version of Chrome on Android, new tools for creators, a redesigned Android Auto experience, and a sweeping set of new security features.
Alphabet is counting on Gemini to help Google compete directly with OpenAI and Anthropic in the market for artificial intelligence models and services, while also serving as the AI backbone across its expansive portfolio of products, including Android. Meanwhile, Gemini is powering part of Apple’s new AI strategy, giving Google a role in the iPhone maker’s reset even as it races to prove its own version of personal AI on the phone is further along.
Sameer Samat, who oversees Google’s Android ecosystem, told CNBC that Google is rebuilding parts of Android around Gemini Intelligence to help users complete everyday tasks more easily.
“We’re transitioning from an operating system to an intelligence system,” he said.
As part of Tuesday’s announcements. Google said Gemini Intelligence will be able to move across apps, understand what’s on the screen and complete tasks that would normally require a user to jump between multiple services. That means Android is moving beyond the traditional assistant model, where users ask a question and get an answer, and acting more like an agent.
For instance, Google says Gemini can pull relevant information from Gmail, build shopping carts and book reservations. Samat gave the example of asking Gemini to look at the guest list for a barbecue, build a menu, add ingredients to an Instacart list and return for approval before checkout.
A big concern surrounding agentic AI involves software taking action on a user’s behalf without permissions. Samat said Gemini will come back to the user before completing a transaction, adding, “the human is always in the loop.”
Four months after announcing its Gemini deal with Google, Apple is under pressure to show a more capable version of Apple Intelligence, which has been a relative laggard on the market. Apple has long framed privacy, hardware integration and control of the user experience as its advantages.
Google’s Android push is designed to show it can bring AI deeper into the device experience while still giving users control over what Gemini can see, where it can act and when it needs confirmation.
The app automation features will roll out in waves, starting with the latest Samsung Galaxy and Google Pixel phones this summer, before expanding across more Android devices, including watches, cars, glasses and laptops later this year.
The company is also redesigning Android Auto around Gemini, turning the car into another major surface for its assistant. Android Auto is in more than 250 million cars, and Google says the new release includes its biggest maps update in a decade and Gemini-powered help with tasks like ordering dinner while driving.
Alphabet’s AI strategy has been embraced by Wall Street, which has pushed the company’s stock price up more than 140% in the past year, compared to Apple’s roughly 40% gain. Investors now want to see how Gemini can become more central to the products people use every day.
WATCH: Alphabet briefly tops Nvidia after report of $200 billion Anthropic cloud deal

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