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Meta, formerly Facebook, bans seven ‘surveillance for hire’ firms

The firms’ software and services enabled surveillance of journalists, human rights activists, politicians and others in more than 100 countries, Meta says.

Meta, formerly known as Facebook, said Thursday that it banned seven companies that sell software and services that have been used to spy on journalists, human rights activists, politicians and others in more than 100 countries.

The firms included Israeli-based Cobwebs Technologies, Cognyte, Black Cube and Bluehawk CI. Meta also took action against an Indian company called BellTroX, the North Macedonian firm Cytrox and an unknown entity in China, according to a report released by Meta’s cybersecurity team.

The companies say their services and software are meant to help catch criminals and terrorists, but Meta said that after a months-long investigation the social media giant determined the products were also used to target people outside that group. Some of the tactics included creating fake accounts to search and view people’s social media profiles and their list of friends, engaging with people using fictitious personas and tricking users into giving away their account information by getting them to click on malicious links.

«The ‘surveillance-for-hire’ entities we removed and described in this report violated multiple Community Standards and Terms of Service. Given the severity of their violations, we have banned them from our services,» the report said. Meta didn’t list the customers of the firms but said they included private individuals, law firms and businesses.

The move is an example of how tech giants are taking action against companies that sell software and services used for surveillance. In November, Apple sued NSO Group, an Israel-based firm that developed spyware known as Pegasus found on the phones of journalists, human rights workers, executives and government workers including at least nine US State Department employees.

Meta pulled down about 1,500 accounts on Facebook and its photo service Instagram tied to the seven surveillance-for-hire groups and also issued cease-and-desist warnings. The social media company said it alerted roughly 50,000 people it believes were targeted. The alert says Facebook believes a «sophisticated attacker» may be targeting the person’s account and warns users about accepting friend requests from people they don’t know or chatting with strangers. Facebook then recommends that users go through their privacy and security settings to make sure their accounts are secure.

Facebook has rules against people misrepresenting themselves on the social network to deceive other people, including through fake accounts. The company said law enforcement groups can submit lawful requests for information from the platform.

CNET reached out to the companies cited in the report. Black Cube, which called itself a «litigation support firm,» said in a statement that it «does not undertake any phishing or hacking and does not operate in the cyber world.»

Citizen Lab, a cybersecurity watchdog organization in Canada, released research Thursday that said Ayman Nour, former Egyptian presidential candidate and Egyptian opposition leader, and an Egyptian exiled journalist who wishes to remain anonymous were hacked with Predator spyware created and sold by Cytrox. An email to Cytrox bounced back.

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Apple’s New Smart Home Display Delayed Until Fall Over Siri Issues

It has been nearly a year and a half since the company announced the AI-powered product.

Your home could get smarter with Apple’s Siri, but it will have to wait a few more months. Bloomberg reported the iPad-shaped AI home hub won’t be ready until September, several months after the company was hoping to launch it this spring. Apple engineers first need to complete work on a new and improved Siri assistant for the home device, code-named J490, according to Bloomberg.

Apple was hoping to release J490 this month, along with a slew of other new devices, including the iPhone 17e, MacBook Neo, MacBook Air M5new Pro models, and iPad Air M4. Apple first teased the smart home display in November 2024.

A representative for Apple did not immediately respond to a request for comment.

Siri is Apple’s virtual assistant that uses voice recognition and AI to fulfill a variety of tasks and commands, along with intriguing uses. You might use Siri to find your iPhone — «Hey Siri, where are you?» — or to hear the weather forecast — «Siri, what will the weather be today?» Siri is available on iPhones, MacBooks and iPads. It was launched in 2011 as a feature of the iPhone 4S.

As CNET reported last month, Apple engineers have struggled to push the upgraded Siri assistant out the door. It isn’t fast enough, gets confused by complex commands and doesn’t interact well with other Apple AI models. The company is also wrestling with how much personal data to access to inform the AI, and the new Siri is not yet able to complete in-app tasks, such as finding a photo and posting it to socials, all with one command.

It has been nearly two years since Apple announced that it would give Siri a major upgrade. In the meantime, competitors like Alexa Plus and Gemini for Home have entered the marketplace.

Tech tester Jon Rettinger, whose YouTube channel has 1.66 million subscribers, says the repeated delays in upgrading Siri can «erode» confidence in Apple’s ability to keep up in the AI race.

«Apple as a whole is still one of the strongest companies on the planet. But their AI play is clearly the weakest link in an otherwise very strong chain,» Rettinger told CNET.

Rettinger said he has had issues getting Siri to complete basic commands, such as setting two alarms at the same time, and that it’s a bit of «a mess» right now.

«Having said that, the iPhone has such massive market penetration that I’m not sure it will actually matter in the end. Which is kind of wild when you think about it,» Rettinger said.

Facial recognition for residents

The hardware for the forthcoming smart home display has already been finished. It resembles an iPad and can be either attached to a wall or rest on a half-domed-shaped base, the Bloomberg report said.

The device will be equipped with facial recognition, so when residents walk up to it, they will be shown personalized data such as music preferences, news headlines, appointments, reminders, tasks and so on.

The screen interface will include a bunch of circular app icons, similar to the display on an Apple Watch. The Bloomberg report said the smart home display will be the first of several home devices by Apple. Future products include a tabletop robotic limb with a 9-inch screen, a smart security camera and a Face ID-enabled smart doorbell.

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