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Amazon warehouse operations reportedly at a standstill amid AWS outage

Karaoke, anyone?

Amazon workers are reporting in social media posts that the company’s warehouses are at a standstill while it struggles to resolve an AWS outage, leaving workers without much to do but hang around or, apparently, sing karaoke. The outage also took down multiple major websites and apps for some people Tuesday.

The service, also called AWS, stores and serves up much of the internet, including websites and apps for Disney Plus, Robinhood, Barclays and Slack. Website outages were concentrated in East Coast cities including Washington, DC, and New York City, but Amazon’s internal systems appeared to be affected around the country, according to social media comments from dozens of people who say they work for the company.

Amazon didn’t respond to requests for comment on the AWS outage or its warehouse operations. Down Detector, which collects data on outages, showed a spike of more than 11,000 outage reports for AWS-run sites on Tuesday in the late morning hours East Coast time. While some progress has been made in lowering that number, the outages persisted hours later.

On an AWS status page for monitoring system activity, Amazon noted issues originating in a Virginia facility affecting its US-EAST-1 region. The problems appeared to be affecting multiple AWS products used by businesses to run their websites and apps.

The dashboard noted the company was troubleshooting shortly after reports came in. By evening, the company said it was still seeing some of its services «severely» affected. «Many services have already recovered,» the update said, «however we are working towards full recovery across services.»

On Reddit and Twitter, people who say they’re Amazon workers posted comments and videos about a complete halt of operations due to internal systems not functioning. Multiple workers wrote that they were singing karaoke or reading their phones while waiting for systems to come back online. Vice spoke to delivery companies that contract with Amazon and said their drivers were unable to log into Amazon systems to make deliveries Tuesday morning.

Down Detector also showed outage reports from dozens of services all originating at the time the AWS outage began. Included were Amazon itself, as well as its Ring, Prime Music, Alexa and Chime services. TicketMaster, Google, McDonald’s, Venmo, Cash App, and My Social Security, a portal for online accounts with the US Social Security Administration, were also among the services that all showed outages beginning around 11 a.m. Eastern Time.

Technologies

YouTubers Sue Amazon, Claim AI Tool Was Trained on Scraped Videos

The lawsuit alleges that Amazon bypassed YouTube protections to collect content for its generative AI video system.

A group of YouTube creators is suing Amazon, accusing the tech giant of secretly scraping their videos to train its AI video model without permission.

The proposed class action lawsuit, filed in federal court in Seattle, alleges Amazon used automated tools to download and extract data from millions of YouTube videos to build and improve its Nova Reel generative AI system — a model that can create short videos from text prompts and images. 

At the center of the complaint is how that data was obtained. The plaintiffs claim that Amazon bypassed YouTube’s protections using virtual machines and rotating IP addresses to avoid detection, effectively sidestepping the platform’s safeguards against bulk downloading

The lawsuit was brought by several creators, including Ted Entertainment (the company behind the H3 Podcast and h3h3 Productions), as well as individual YouTubers and channel operators. They argue that the alleged scraping violated copyright law and the Digital Millennium Copyright Act, and are seeking damages as well as an injunction to stop the practice. 

Amazon did not respond to a request for comment.

The case lands at a pivotal moment for generative AI, as courts weigh whether training on copyrighted material qualifies as fair use and how much control creators retain once their work is used to build these systems. The disputes have often centered on written material, which has been at the center of the AI revolution for several years, while AI video generators such as OpenAI’s Sora and Google’s Veo have emerged more recently.

The lawsuit is one of dozens testing the boundaries of AI training practices, alongside high-profile cases from authors, artists and news organizations, including lawsuits against OpenAI and Meta, all circling the same unresolved question: Where does fair use end and infringement begin?

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Technologies

The Galaxy Z TriFold Is Back. You Can Buy It From Samsung Soon

The $2,899 phone paused its sales in March after selling through its inventory, but Samsung is bringing it back to its online store.

Samsung’s $2,899 Galaxy Z TriFold is going back on sale on Friday, following a halt to its sales in March after the foldable phone sold through its inventory. Samsung has announced the TriFold’s return with a countdown clock on the phone’s online store page along with a Wednesday newsletter email sent to customers.

The initial pause, which Samsung said at the time was related to the TriFold being a «super-premium device in limited quantities,» happened after just three months of availability. The TriFold first went on sale in South Korea on Dec. 12 and then arrived in Samsung’s US store on Jan. 30. The TriFold sold out in the US within minutes of going on sale — which I know personally after joining my colleagues that morning in an attempt to buy it. Thankfully Senior Reporter Abrar Al-Heeti succeeded, and then reviewed the TriFold.

It’s unclear whether the Galaxy Z TriFold is now permanently returning to Samsung’s online store or if it is again on sale until its stock sells through. Given that the phone is very expensive, and unfolds to reveal a large, 10-inch display, it wouldn’t be surprising if its stock will be in limited quantities. We’ve asked a Samsung representative to clarify and will update if we hear more.

The Galaxy Z TriFold’s return also comes ahead of the summer season when we expect a slew of other foldable phones: Samsung typically refreshes its Galaxy Z Fold and Z Flip line in July or August, and Motorola has announced its first book-style Razr Fold phone will also debut during the season. And Apple’s rumored iPhone Fold (or perhaps iPhone Ultra based on latest rumors) could also be teased later this year.

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Technologies

Help Us Crown the Most Loved Headphones and Earbuds of 2026

Got a pair you swear by? Take our People’s Picks survey to help us find a winner.

CNET just launched People’s Picks, a series of surveys where actual humans like you vote for the products and services you use. Starting in April, we want you to weigh in on your favorite headphones and earbuds. We’ll pick a winner based on which ones you love the most. 

Why we want to hear from you

Our writers and editors test hundreds of products each year, but your real-world experience with these devices is something we can’t replicate in our labs. You’ve used these headphones at the gym, on your commute to work and on long flights, and that perspective is invaluable. Your voice helps others know about the headphones or earbuds you love, too.

«I review a lot of headphones and earbuds for CNET, and there are plenty of great models from the top brands in this survey that I rate highly. I’m always curious about what models people ultimately choose and why, so I’m excited to get your feedback and learn the results of this survey,» says David Carnoy, CNET’s executive editor and headphones expert.

With our survey, we’ll collect answers from real-world users like you. The headphones and earbuds chosen through our 3-minute survey will be featured in our People’s Picks roundup of the top picks based on your recommendation.

Make your voice heard

Whether you swear by a pair of $25 earbuds or love a pair of high-end headphones, your pick counts. The survey takes just a few minutes to complete, and after we gather enough information, we’ll tally the results and publish the winners.

Not sure what to pick? Check out our Best Headphones to revisit your favorites before voting.

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