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2 new Google Maps features and where to find them

We’ll also tell you five other useful Google Maps tips you can start using.

This story is part of Holiday Gift Guide 2021, our list of ideas, by topic, by recipient and by price, to help you discover the perfect gift.

If you’ve just started holiday shopping, or haven’t bought anything at all yet, it can be stressful trying to figure out where to go when crowds of other people are doing the same. Fortunately, you can use Google Maps to help ease the stress while navigating through the holidays. For instance, you can use the app to check out how busy a store or restaurant is before deciding to go.

You can also use Google Maps to let your family know your whereabouts when you’re running late. Plus, you can book reservations in advance through the app instead of calling a restaurant. We’ll tell you all the ways Google Maps can help make your holidays go smoothly and how to use all seven features.

New: Navigate through airports, malls and transit stations

If you need to quickly find a store in a large mall, Google Maps is expanding its Directory tab for all airports, malls and transit stations, it announced in November. This can help prevent running around the airport, trying to find a place to eat or grabbing a last-minute souvenir before catching your flight. The tab will tell you the business hours and which floors it’s on. You can look through restaurants, stores, lounges and parking lots.

New: Browse Google Maps to see how busy a place is

Google added a new feature to its Google Maps’ busyness tool. Before, you needed to search a location, like a business, to see a chart that showed how crowded it is in real time. But now, a new feature called Area Busyness lets you see when entire map areas as clogged with people.

Using the new feature, you open the Google Maps app on your Android or iPhone (or your computer’s browser) and move around the map to find a general area, say downtown, a riverwalk or a quaint nearby town. The busyness information will now automatically appear on the map, so you don’t need to specifically search a place to see how crowded it is. Google Maps may say something like «Busy Area,» and when you click for more details, it could say, «As busy as it gets.»

Track your trip itinerary in Google Maps

Of course, Google Maps can chart your travels, but it can also quickly show you your holiday flight, hotel, car rental and restaurant reservations, saving you the hassle of searching through your email for check-in times and confirmation numbers.

To see your upcoming reservations:

1. In Google Maps, tap Saved in the bottom menu row.

2. Tap Reservations. Here, you’ll see a list of upcoming reservations you’ve made that Maps has pulled from emails in Gmail.

3. Select an item to see more about the reservation, including date and location.

4. You can also search for «my reservations» in the Google Maps search box to see a list of what you’ve booked.

Make a restaurant reservation right in Google Maps

Planning and preparing a holiday dinner can be a multiday chore. If you’d rather spend time with family and friends instead of sharp knives and hot stoves, Google Maps can help you book a lunch or dinner reservation.

1. In Maps, tap the Restaurants button at the top of the map to see a list of places to eat.

2. Select a restaurant that looks good, and in the window that pops up, reserve a table or join a waitlist, if it gives you that option (not all do).

Remember to use the «busyness» feature mentioned above to pick the least packed place. Also, note that some restaurants are still closed to dine-in, but will often allow delivery, curbside pickup or outdoor seating.

Use Google Maps offline

Heading someplace remote where you may not have a mobile network connection? Google Maps can still give you directions when you’re offline.

1. Before you head out, in Maps search for the location where you’ll want directions.

2. In the location’s window, pull up the menu at the bottom.

3. Scroll right through the tabs and tap Download and then, in the next window, tap Download again. Maps will download a map to your phone for the area you selected.

Now, as you use Google Maps for directions in the area you downloaded a map for, when you lose your cellular connection, Maps will switch to the offline map to guide you. Because you’re offline, Maps won’t be able to offer real-time traffic info, of course.

Find EV charging spots and gas stations wherever you are

If you’re taking your electric vehicle out for shopping, dinner or a holiday drive, Google Maps can help you find EV charging stations on your route, along with estimated wait times for a charging port. You can also filter your search by connector type — such as J1772, CCS (Combo 1 or 2) and Tesla — to see just the stations that are compatible with your EV. (Note you can also search for gas stations by following these same directions.)

1. In Maps, scroll through the tabs on the top of the screen and tap More.

2. Scroll down to the Services section and select Electric vehicle charging.

3. Maps will display nearby charging stations and how many are available.

4. Tap a charging station on the map to have Maps add it as a stop on your trip.

(You can also use this trick to search for other places along your route, like a coffee shop.)

Share your location through Google Maps

Is anything more crazy-making during a group activity than when the group gets split up and no one can find each other? Google Maps can help bring you all back together.

1. In Google Maps, tap your profile icon in the top right corner and tap Location sharing.

2. Tap Share location and select who you want to share your location with and for how long you want to share it.

3. Tap Share, and Google Maps will send your location to everyone you’ve selected.

4. If you want to see someone else’s location, tap that person’s icon at the top of the window and then tap Request.

If, after all this, you’d rather stay inside during the holidays, here’s how to use your Prime benefits to your advantage while shopping. And if you don’t intend to leave your couch at all, here are the best new TV shows to watch.

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This $20K Humanoid Robot Promises to Tidy Your Home. But There Are Strings Attached

The new Neo robot from 1X is designed to do chores. It’ll need help from you — and from folks behind the curtain.

It stands 5 feet, 6 inches tall, weighs about as much as a golden retriever and costs near the price of a brand-new budget car. 

This is Neo, the humanoid robot. It’s billed as a personal assistant you can talk to and eventually rely on to take care of everyday tasks, such as loading the dishwasher and folding laundry. 

Neo doesn’t work cheap. It’ll cost you $20,000. And even then, you’ll still have to train this new home bot, and possibly need a remote assist as well.

If that sounds enticing, preorders are now open (for a mere $200 down). You’ll be signing up as an early adopter for what Neo’s maker, a California-based company called 1X, is calling a «consumer-ready humanoid.» That’s opposed to other humanoids under development from the likes of Tesla and Figure, which are, for the moment at least, more focused on factory environments. 

Neo is a whole order of magnitude different from robot vacuums like those from Roomba, Eufy and Ecovacs, and embodies a long-running sci-fi fantasy of robot maids and butlers doing chores and picking up after us. If this is the future, read on for more of what’s in store.


Don’t miss any of our unbiased tech content and lab-based reviews. Add CNET as a preferred Google source.


What the Neo robot can do around the house

The pitch from 1X is that Neo can do all manner of household chores: fold laundry, run a vacuum, tidy shelves, bring in the groceries. It can open doors, climb stairs and even act as a home entertainment system.

Neo appears to move smoothly, with a soft, almost human-like gait, thanks to 1X’s tendon-driven motor system that gives it gentle motion and impressive strength. The company says it can lift up to 154 pounds and carry 55 pounds, but it is quieter than a refrigerator. It’s covered in soft materials and neutral colors, making it look less intimidating than metallic prototypes from other companies.

The company says Neo has a 4-hour runtime. Its hands are IP68-rated, meaning they’re submersible in water. It can connect via Wi-Fi, Bluetooth and 5G. For conversation, it has a built-in LLM, the same sort of AI technology that powers ChatGPT and Gemini.

The primary way to control the Neo robot will be by speaking to it, just as if it were a person in your home.  

Still, Neo’s usefulness today depends heavily on how you define useful. The Wall Street Journal’s Joanna Stern got an up-close look at Neo at 1X’s headquarters and found that, at least for now, it’s largely teleoperated, meaning a human often operates it remotely using a virtual-reality headset and controllers. 

«I didn’t see Neo do anything autonomously, although the company did share a video of Neo opening a door on its own,» Stern wrote last week. 

1X CEO Bernt Børnich told her that Neo will do most things autonomously in 2026, though he also acknowledged that the quality «may lag at first.»

The company’s FAQ says that for any chore request Neo doesn’t know how to accomplish, «you can schedule a 1X Expert to guide it» to help the robot «learn while getting the job done.»

What you need to know about Neo and privacy

Part of what early adopters are signing up for is to let Neo learn from their environment so that future versions can operate more independently. 

That learning process raises privacy and trust questions. The robot uses a mix of visual, audio and contextual intelligence — meaning it can see, hear and remember interactions with users throughout their homes. 

«If you buy this product, it is because you’re OK with that social contract,» Børnich told the Journal. «It’s less about Neo instantly doing your chores and more about you helping Neo learn to do them safely and effectively.»

Neo’s reliance on human operation behind the scenes prompted a response from John Carmack, a computer industry luminary known for his work with VR systems and the lead programmer of classic video games including Doom and Quake. 

«Companies selling the dream of autonomous household humanoid robots today would be better off embracing reality and selling ‘remote operated household help’,» he wrote in a post on the X social network (formerly Twitter) on Monday.

1X says it’s taking steps to protect your privacy: Neo listens only when it recognizes it’s being addressed, and its cameras will blur out humans. You can restrict Neo from entering or viewing specific areas of your home, and the robot will never be teleoperated without owner approval, the company says. 

But inviting an AI-equipped humanoid to observe your home life isn’t a small step.

The first units will ship to customers in the US in 2026. There is a $499 monthly subscription alternative to the $20,000 full-purchase price, though that will be available at an unspecified later date. A broader international rollout is promised for 2027.

Neo’s got a long road ahead of it to live up to the expectations set by Rosie the Robot in The Jetsons way back when. But this is no Hanna-Barbera cartoon. What we’re seeing now is a much more tangible harbinger of change.

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I Wish Nintendo’s New Switch 2 Zelda Game Was an Actual Zelda Game

Hyrule Warriors: Age of Imprisonment has great graphics, a great story and Zelda is actually in it. But the gameplay makes me wish for another true Zelda title instead.

I’ve never been a Hyrule Warriors fan. Keep that in mind when I say that Nintendo’s new Switch 2-exclusive Zelda-universe game has impressed me in several ways, but the gameplay isn’t one of them. Still, this Zelda spinoff has succeeded in showing off the Switch 2’s graphics power. Now can we have a true Switch 2 exclusive Zelda game next?

The upgraded graphics in Tears of the Kingdom and Breath of the Wild has made the Switch 2 a great way to play recent Zelda games, which had stretched the Switch’s capabilities to the limit before. And they’re both well worth revisiting, because they’re engrossing, enchanting, weird, epic wonders. Hyrule Warriors: Age of Imprisonment, another in the Koei-Tecmo developed spinoff series of Zelda-themed games, is a prequel to Tears of the Kingdom. It’s the story of Zelda traveling back in time to ancient Hyrule, and the origins of Ganondorf’s evil. I’m here for that, but a lot of hack and slash battles are in my way. 

A handful of hours in, I can say that the production values are wonderful. The voices and characters and worlds feel authentically Zelda. I feel like I’m getting a new chapter in the story I’d already been following. The Switch 2’s graphics show off smooth animation, too, even when battles can span hundreds of enemies.

But the game’s central style, which is endless slashing fights through hordes of enemies, gets boring for me. That’s what Hyrule Warriors is about, but the game so far feels more repetitive than strategic. And I just keep button-mashing to get to the next story chapter. For anyone who’s played Hyrule Warriors: Age of Calamity, expect more of the same, for the most part.

I do like that the big map includes parts in the depths and in the sky, mirroring the tri-level appeal of Tears of the Kingdom. But Age of Calamity isn’t a free-wandering game. Missions open up around the map, each one opening a contained map to battle through. Along the way, you unlock an impressive roster of Hyrule characters you can control.

As a Switch 2 exclusive to tempt Nintendo fans to make the console upgrade, it feels like a half success. I admire the production values, and I want to keep playing just to see where the story goes. But as a purchase, it’s a distant third to Donkey Kong Bananza and Mario Kart World.

Hyrule Warriors fans, you probably know what you’re probably in for, and will likely get this game regardless. Serious Zelda fans, you may enjoy it just for the story elements alone. 

As for me? I think I’ll play some more, but I’m already sort of tuning the game out a bit. I want more exploration, more puzzles, more curiosity. This game’s not about that. But it does show me how good a true next-gen Zelda could be on the Switch 2, whenever Nintendo decides to make that happen.

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