Technologies
Facebook to Meta: A new name but the same old problems
Plagued by scandals, Facebook rebrands itself as Meta. The tech giant still must earn back our trust.

Facebook’s iconic thumbs-up sign at its Menlo Park, California, headquarters now bears a blue infinity-shaped symbol along with a new name: Meta.
The corporate rebranding, unveiled Thursday at Facebook’s Connect conference, is part of Facebook’s headlong sprint into the metaverse, a virtual environment where people could work, play, learn and socialize with one another. CEO Mark Zuckerberg called the metaverse, which at this point is largely hypothetical, «the successor to the mobile internet.»
In barreling headlong into the metaverse, however, Facebook may be repeating the practices that got it into trouble in the first place. The company’s former mantra — «Move fast and break things» — encouraged a culture that rewarded new ideas without careful consideration of the risks. The metaverse will create an entirely new environment for Facebook’s legacy problems to take root.
Facebook’s hard-charging attitude has contributed to it racking up a seemingly endless list of scandals around data privacy, hate speech and misinformation. It’s been blamed for destroying democracy and for body shaming. The company’s latest controversy, which involves leaked documents gathered by former Facebook product manager Frances Haugen, has proved especially damaging. Haugen alleges the company has misled the public and investors about its role in perpetuating hate speech, misinformation and other harmful content.
Facebook denies the accusations, noting that it has more than 40,000 people working on safety and security. About 3.58 billion people use Facebook and its services every month.
Analysts say a clever rebranding won’t help Facebook distance itself from its many problems.
«A name change doesn’t suddenly erase the systemic issues plaguing the company,» Forrester vice president and research director Mike Proulx said in a statement. «If Meta doesn’t address its issues beyond a defensive and superficial attitude, those same issues will occupy the metaverse.»
Forrester, which surveyed 745 people across the US, Canada and the UK, said 75% of those polled disagreed that a new company name will increase their trust in Facebook.
The company says the rebranding is a refocusing of its corporate priorities. Founded in 2004 in a Harvard dorm room, Facebook has spread beyond its roots as a social network. The tech giant now has virtual reality headsets, smart glasses and video chat devices. It’s also dabbling in finance with its Novi cryptocurrency wallet.
During the Connect keynote, Zuckerberg said he’s well aware of the risks that come with entering a new field. Facebook doesn’t have a great track record when it comes to protecting the privacy and safety of its users, and those issues won’t vanish in the metaverse.
«Every chapter brings new voices and new ideas but also new challenges, risks and disruption of established interests,» he said. «We’ll need to work together, from the beginning, to bring the best possible version of this future to life.»
A future utopia or dystopia?
Zuckerberg’s presentation painted a hopeful vision of the metaverse, filled with digital spaces for people to gather. Friends could fence using virtual swords, attend concerts from their homes or simply work together in virtual offices.
But Facebook will also have to deal with the same issues it grapples with on social media, including data privacy, security, child-exploitation dangers, and content moderation. Misinformation has been a widespread problem on Facebook’s namesake social network. Lies that spread on the platform have been blamed for the Jan. 6 insurrection and for hesitancy to get COVID vaccinations.
That wasn’t lost on lawmakers, who’ve been studying ways to regulate the company and its Big Tech peers.
«Meta as in ‘we are a cancer to democracy metastasizing into a global surveillance and propaganda machine for boosting authoritarian regimes and destroying civil society… for profit!'» tweeted Rep. Alexandria Ocasio-Cortez, a Democrat from New York.
Sens. Richard Blumenthal, a Connecticut Democrat, and Marsha Blackburn, a Tennessee Republican, also warned Zuckerberg a name change wouldn’t deter lawmakers from pursuing Facebook. The two senators lead a subcommittee that recently met with Haugen to discuss her concerns about the social network.
Virtual worlds existed long before Facebook ramped up investment in VR and augmented reality after its purchase of headset maker Oculus in 2014. And the world of virtual reality already has a harassment problem. In 2007, Belgian police were looking into whether an avatar allegedly raped another character in Second Life, a virtual world developed by Linden Lab, according to The Washington Post.
Andrew «Boz» Bosworth, who’ll become the company’s new chief technology officer in 2022, said in a video chat before the conference that muting another user could help give people more control over their surroundings in VR if they’re being harassed. Facebook is also exploring ideas such as allowing users to share with authorities the last 10 to 15 seconds of a VR interaction they’ve had with another person. The company, though, will have to weigh the trade-offs between privacy and user safety, a dilemma it’s confronted before with end-to-end encrypted chats on messaging apps.
Another issue that may pop up is the use of avatars to impersonate others. One solution could be tying the avatar to an authenticated account or verifying identity in some other way.
A new name, however, won’t help Facebook dodge its old problems. Lawmakers, celebrities and critics took swings at the company after its big reveal.
«Changing their name doesn’t change reality: Facebook is destroying our democracy and is the world’s leading peddler of disinformation and hate,» said the Real Facebook Oversight Board, a group of well-known critics. «Their meaningless name change should not distract from the investigation, regulation and real, independent oversight needed to hold Facebook accountable.»
Technologies
I’m Still Waiting for Amazon’s Big Alexa AI Upgrade: Here’s What to Know About the Delay
Like the Apple Siri AI upgrade, it looks like Amazon’s Alexa Plus is taking much longer than anticipated. Here’s why these voice assistants are dragging their digital feet.

We attended Amazon’s February announcement of a massive Alexa AI upgrade with great interest. The new service, called Alexa Plus, promised us conversational AI to set reservations, learn what we like, analyze home video for us and control our smart entertainment on the fly — even if it came with a wee bit of privacy loss.
The enhanced Alexa was supposed to be ready to try in March. Now it’s the middle of May and we’re still waiting. I wish I could say I was surprised. Here’s what’s happening and why Echo users should practice their patience.
Read more: Amazon Alexa Just Changed Its Privacy Settings. CNET Survey Reveals 73% of Device Users Were Already Worried
Alexa Plus stalls out: We’ve seen this before
So, where’s the AI? For now, it’s still in early access, and that early access period appears to be limited. Even the few who have tried out Alexa Plus have been quiet about it. Those who’ve spoken up have said the AI is lacking critical features that were mentioned at the announcement, including ordering food on Grubhub with a conversation, entering into a story mode with kids, visually identifying family members during conversations, brainstorming ideas in a casual conversation mode, and using Alexa Plus on the Web. In other words, it’s just not ready yet.
Read more: The Best Smart Displays for 2025
I’ve seen this before, very recently, with Apple’s announcement that it will be delaying Siri’s big AI upgrade, not only for a year after WWDC 2024, but then again in 2025 and possibly for as long as until 2027 according to our latest info. It’s possible Amazon watched the fallout from these delay announcements plus leaked employee complaints, and decided to be much quieter about the Alexa Plus rollout.
Either way, it could be months before the average consumer sees an option to upgrade to Alexa Plus, and with staggered rollouts, some Amazon customers could be waiting quite some time for the chatty new Alexa. No one at CNET has gotten an early access look at Alexa Plus yet, but the testing period is still ongoing, so we’re hopeful to get our hands on it very soon.
Waiting for the Show
We’re ready with Amazon Echos, Echo Shows, home cameras, smart gadgets and more to test out just what’s changed with Alexa Plus and what features have actually arrived (and what we still can’t do). But for now, it looks like we’re waiting for our own wake word — and I wouldn’t be surprised if Alexa Plus is on a similar trajectory to Siri’s AI delays, sans the troubling announcements and exposes we saw with Apple.
If you’re desperate to see what Amazon is doing with the latest Alexa AI technology, there is a way to get to the front of the line. Amazon has mentioned that during the early access period, it will focus on releasing Alexa Plus for Echo Shows. If you have an Echo Show 8, Show 10, Show 15 or Show 21, you’re more likely to see an offer for Alexa Plus if you sign up for the program.
Otherwise, we’ll keep you updated. Check out our AI Atlas to get the latest on Siri, Google Gemini, ChatGPT, Grok and, yes, Alexa Plus as we learn more and test out new capabilities.
Read more: The Best Smart Speakers for 2025
(Disclosure: Ziff Davis, CNET’s parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)
Technologies
Kia Electric Truck: What We Know So Far About the New Pickup EV
Here’s everything we know right now about Kia’s upcoming electric pickup truck that will be coming to the US.
Technologies
18 Amazon Prime Perks That Will Make Your Life Easier
Think Prime’s just for packages? These extra perks might surprise you.

You probably already know that an Amazon Prime membership gets you free two-day shipping and access to events like Prime Day. But there are plenty of other perks that fly under the radar, including discounts you can use beyond Amazon.
One unexpected benefit? You can actually save money on gas with your Prime subscription. From grocery deals to streaming extras, there’s a lot more value packed into your membership than most people realize.
Sure, a 30-day free trial lets you take advantage of limited-time deals, but it only lets you scratch the surface of all that a membership has to offer. It might surprise you to learn what else you can get by being a Prime member. Below, we’re going to break down some of the best perks you may not know about.
Spoiler: Some of them are bangers.
For more, don’t miss out on the best Amazon tech deals and how to get great savings on Amazon right now with coupons.
1. Watch HBO or other premium TV channels without cable
You probably know about Prime Video and Amazon Music Prime, but you might not know all the special details. Amazon Prime members have access to a large number of feature-length movies and hit original TV shows like The Boys and The Lord of the Rings: Rings of Power, as well as an Amazon Music Prime library featuring 2 million songs and thousands of curated playlists.
Prime members can also download movies and TV shows for watching later offline.
If a show or movie you want to watch is not included as part of your basic Prime subscription, you can subscribe to premium channels such as HBO, Showtime and Starz for $5 to $15 a month, with no need for cable or satellite service.
Music lovers can upgrade to Amazon Music Unlimited to get a library of 90 million songs that can be streamed to multiple devices for $9 a month or $89 a year.
2. Get money back by choosing no-rush shipping
If you don’t need your purchase to be delivered quickly, you can opt out of two-day or shorter delivery options by selecting «no-rush shipping» and receive your package in about six days. In return for your patience, Amazon will give you rewards.
There’s no standard for no-rush shipping rewards — they vary from item to item — but they generally provide discounts on products and services that you might buy from Amazon.
Some common rewards are $1 credits for Amazon digital services like movies, music and ebooks, $3 coupons for Amazon’s Happy Belly-branded snacks, $10 to $20 off TV or furniture purchases and $10 to $20 off Amazon Home Services.
The value of no-rush shipping will depend on whether you’ll use any of the rewards. It might not seem like much, but a few no-rush shipping selections could easily earn you the $3 to $4 you need for a free movie rental from Prime Video.
3. Whole Foods grocery discounts
If you’re a frequent shopper at Whole Foods, an Amazon Prime membership can reap serious dividends. Prime Member Deals available in physical Whole Foods stores give members discounts of 10% to 20% on selected items marked with blue Amazon stickers.
Yellow tags indicate even further savings, usually at least another 10% off an already discounted price. Prime members who scan the Whole Foods Market or Amazon app at checkout get an extra 10% off storewide sales. Prime membership also gives you access to special online deals.
4. Exclusive access to Thursday night NFL football games
It’s the second year that Amazon Prime has had exclusive rights to air Thursday Night Football, and Prime seems to be killing the game. It received five Sports Emmys nominations for its 2022 coverage and boasts a stacked cast of experts, commentators and former players.
If you are a Prime subscriber, you can stream 2023-2024 Thursday Night Football games on Prime Video, NFL +, Amazon.com or Twitch. There is also a Spanish-language broadcast available on Prime Video. TNF pregame coverage begins at 7 p.m. EST each Thursday.
5. Free same-day Amazon Fresh delivery
Whole Foods isn’t the only grocery option available to Amazon Prime members. Subscribers also have access to the online grocery store Amazon Fresh, which provides free deliveries to some locations. Amazon Fresh has some similar products to Whole Foods but generally focuses on a broader range of groceries and home products at lower prices.
Anyone can purchase products from Amazon Fresh, but only Prime members get free same-day delivery. Amazon Fresh also has 44 physical locations that offer special weekly deals for Prime members.
6. Try on clothes and shoes before you buy them
It’s almost impossible to size clothing correctly online — to know if it fits, you have to try it on. Prime members get that chance with Amazon’s Try Before You Buy service. In specific personal shopping categories like clothes, shoes and accessories, you can order items and keep them for seven days without paying for them.
Return what you don’t want before the trial week is over, and you’ll only pay for the items that you keep. Eligible products are indicated on Amazon with a «Try Before You Buy» icon. Several online reports have indicated a limit of six products for Try Before You Buy, but the Amazon site doesn’t specify a maximum.
7. Borrow unlimited books, magazines and comics
Amazon Prime members gain access to Prime Reading, a service similar to Kindle Unlimited with a different collection of materials. You can borrow as many books as you like, and many include audible narration, so you can switch back and forth between reading and listening. The electronic downloads don’t require a Kindle or Fire device.
Amazon First Reads gives Prime members access to editors’ selections of early book releases. Anyone with a Prime membership gets one free Kindle book a month, as well as regular discounts on selected titles.
8. Prime-exclusive deals and promos
Amazon offers Prime-exclusive deals all-year round on top products meaning you can make back the cost of your membership in savings. For big shopping seasons like Black Friday or Prime Day, there are even more member-only prices to shop.
Plus, Prime subscribers often get early access to Lightning Deals. These are sort of like Amazon’s version of a fire sale, featuring very low prices for a limited number of products that usually sell out very quickly. The good news for Amazon Prime members is that they get access to these deals earlier than everyone else. The bad news? There are a lot of Amazon Prime members.
9. Exclusive Zappos deals, faster shipping and a test month for running shoes
Amazon acquired the online shoe giant Zappos back in 2009, and it now provides a number of benefits for Prime members who link their accounts on Zappos.com. Prime members get faster shipping, bonus reward points for shopping and exclusive deals on certain products.
Zappos also lets Prime members participate in Runlimited, a 30-day guarantee program for running shoes.
10. Save money on prescription drugs online or at your local pharmacy
Amazon Prime Rx Savings program gives Prime members discounts on prescription medicine, whether it’s purchased at Amazon Pharmacy or in-store at a physical pharmacy. An Amazon Rx savings card can be printed out or saved digitally and used for discounts at more than 60,000 participating pharmacies, including CVS, Walgreens and Rite Aid.
Amazon says that members can save up to 80% on common prescription drugs using Prime Rx, but it’s important to note that Amazon’s Prime Rx savings program does not work with health insurance. You’ll need to be sure that any savings you get from the program are more than you’d get from insurance coverage.
For more about Amazon Prime, learn about what to expect from this year’s back-to-school deals.
11. Access to Prime Gaming
Prime Gaming is a fun feature that is included with both Amazon Prime and Prime Video. Eligible subscribers are able to download content in-game for their favorite games, free games and even a free monthly Twitch channel subscription.
Prime Gaming is included with annual and monthly Prime subscriptions, Prime Student subscriptions, Amazon Prime free trials, and Prime Video memberships. It’s important to note that only one member per household may claim an offer, and if you have a Prime Video monthly free trial you will be unable to claim a free Twitch subscription. If you are using a free trial of Student Prime, your free Twitch membership will expire when your free trial expires.
12. One Medical membership discounts
One Medical is a membership-based health service that provides primary in-person and virtual health care. Its concierge-like medical service is designed to allow members to easily schedule appointments and care using the company’s mobile app or website.
Amazon acquired One Medical in February and is now offering a major discount for Prime members. Instead of the usual price of $199 a year, Amazon Prime members can subscribe for $99 a year, or $9 per month. To activate the discount, Prime members should visit this page. Existing One Medical subscribers who are Prime members can also take advantage of the discount starting with their next payment.
13. Unlimited photo storage with Amazon Photos
With a subscription to Amazon Prime, you can store unlimited photos and 5GB of video on Amazon Photos. Without Amazon Prime, you’re limited to a total of 5GB of videos and photos total.
You can view or share your photos and videos on Amazon Photos using the iOS or Android app, or on a computer with the desktop or web app. Your photo and video files are both fully encrypted, so they’re only visible to people with whom you intentionally share them.
14. Get discounts on Shutterfly
Amazon has partnered with photography company Shutterfly to offer Prime members 45% off most regular-priced products. Shoppers can also get free shipping on orders of $35 or more. To get the discount, you’ll have to link your Shutterfly and Amazon accounts.
If you store your photos with Amazon, you can now access your Amazon Photos directly from Shutterfly. This makes it extra convenient for Prime members to share images from their extensive photo library.
15. Get a Grubhub Plus membership for free
Don’t feel like cooking tonight? There’s a perk for that, too.
When Amazon announced it would offer Grubhub Plus free for a year in 2022, it was a solid, but temporary, perk added to Prime. In 2023, Prime members were treated to another free year. For 2024, instead of renewing the food delivery service’s premium membership again for another year, Grubhub Plus became a permanent Amazon Prime perk.
Grubhub Plus typically costs $9.99 a month, and provides unlimited free delivery for all orders over $12 in over 4,000 cities nationwide.
16. Save on Amazon Kids Plus
If you have Amazon Prime, you also get access to discounted Amazon Kids Plus. The subscription service features a wide range of ad-free content, including books, games and videos for children ages 3 to 12. Parents can limit the amount of screen time available to their children and manage up to four profiles on iOS and Android.
The Amazon Kids Plus subscription is normally $79 a year, but Prime members can get it for $48 a year.
17. Get your package delivered on the day you want it with Amazon Day
If none of the usual delivery dates work for you, you have one additional option as a Prime member. Amazon Day is a free perk that lets you schedule your packages to arrive on your day of choice. Next time you’re on vacation, you don’t have to arrange for the neighbors to help you bring in your boxes, and you won’t have to worry about porch pirates stealing your delivery on days when you’re not home.
Amazon Day is also a great option to cut down on the number of boxes for your packages, since you can schedule multiple purchases to arrive as a single delivery.
18. Save money on gas
Do you spend several hours each week driving to and from work? If you’re an Amazon Prime member living in the US, your dollar will now stretch a little farther at the gas pump. You can save 10 cents per gallon at BP, Amoco and AM/PM gas stations — there are about 7,000 locations across the 50 states. Amazon estimates that this perk will save the average American nearly $70 per year.
Prime members who want to take advantage of this perk must first activate the offer. After the one-time activation, you can simply go to the pump and input your phone number or linked payment method for instant savings.
For more, check out these Amazon deals on tech and home goods and tips for getting the best Amazon deals.
-
Technologies2 года ago
Tech Companies Need to Be Held Accountable for Security, Experts Say
-
Technologies2 года ago
Best Handheld Game Console in 2023
-
Technologies2 года ago
Tighten Up Your VR Game With the Best Head Straps for Quest 2
-
Technologies4 года ago
Verum, Wickr and Threema: next generation secured messengers
-
Technologies4 года ago
Google to require vaccinations as Silicon Valley rethinks return-to-office policies
-
Technologies4 года ago
Black Friday 2021: The best deals on TVs, headphones, kitchenware, and more
-
Technologies4 года ago
Olivia Harlan Dekker for Verum Messenger
-
Technologies4 года ago
iPhone 13 event: How to watch Apple’s big announcement tomorrow