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Scrutiny of Facebook ramps up with flurry of new reports based on leaked documents

A number of major news outlets publish reports focused on the social network’s struggle to contain dangerous content.

The critical spotlight on Facebook intensified this weekend, as several major media outlets published new reports based on the cache of internal company documents leaked by former Facebook employee Frances Haugen.

On Saturday, both The New York Times and The Wall Street Journal published stories about misinformation and hate speech on Facebook services in India, the company’s largest market. And The Washington Post reported on concern among Facebook employees about the role the site played in the spread of misinformation that helped fuel the deadly Jan. 6 storming of the US Capitol.

The Post’s report followed stories on Friday by Bloomberg and NBC News that also focused on the spread of misinformation on Facebook in the US, and those reports came on top of similar Friday stories in the Journal and the Times.

In its story about the social network and India, the Times reports that in February 2019, a Facebook researcher opened a new user account in Kerala, India, to get an idea of what site users there would see. The researcher followed the recommendations generated by the social network’s algorithms to watch videos, check out new pages and join groups on Facebook. «The test user’s News Feed has become a near constant barrage of polarizing nationalist content, misinformation, violence and gore,» an internal Facebook report said later that month, according to the Times.

That echoes the findings of a similar 2019 project conducted by a Facebook researcher in the US, who set up a test account for «Carol Smith,» a fictitious «conservative mom» in North Carolina. In two days, NBC News reported, the social network was recommending that she join groups dedicated to the bogus QAnon conspiracy theory. According to NBC, the experiment was outlined in an internal Facebook report called «Carol’s Journey to QAnon,» a document also referenced by the Times, the Journal and the Post.

«The body of research consistently found Facebook pushed some users into ‘rabbit holes,’ increasingly narrow echo chambers where violent conspiracy theories thrived,» the NBC News report reads. «People radicalized through these rabbit holes make up a small slice of total users, but at Facebook’s scale, that can mean millions of individuals.»

The flurry of new reports based on documents leaked by Haugen follows an earlier investigation in the Journal that relied on that same cache of information. The new stories also come after Haugen’s testimony this month before the US Congress as lawmakers in the United States and elsewhere wrestle with whether to regulate Facebook and other Big Tech companies, and if so, how. Haugen is scheduled to testify before the UK Parliament on Monday.

In a broad sense, the issue has to do with whether Facebook can be relied on to responsibly balance business motives with social concerns and do away with the flood of dangerous content that has spread on its various social-networking platforms. The company’s algorithms drive user engagement, but they can also create problems when it comes to misinformation, hate speech and the like. The issue is complicated by the need to respect free speech while cracking down on problematic posts.

Critics say Facebook has already dropped the ball too many times when it comes to policing its platforms and that the company puts profits ahead of people. In her testimony before the US Congress, Haugen alleged that Facebook’s products «harm children, stoke division and weaken our democracy.»

Facebook, on the other hand, has said that internal documents are being misrepresented and that a «false picture» is being painted of the social-networking giant. «I’m sure many of you have found the recent coverage hard to read because it just doesn’t reflect the company we know,» CEO Mark Zuckerberg wrote in an email to employees earlier this month. «We care deeply about issues like safety, well-being and mental health.»

Facebook didn’t immediately respond to a request for comment Saturday on the new batch of reports based on documents leaked by Haugen. In a Friday blog post, the head of Facebook’s integrity efforts defended the company’s actions to protect the 2020 US presidential elections and outlined the steps taken by the social network.

In regard to the Times’ report about India, a Facebook spokesman told the news outlet that the social network had put significant resources into technology designed to root out hate speech in various languages, including Hindi and Bengali, and that this year, Facebook had halved the amount of hate speech that users see worldwide.

In regard to its «Carol’s Journey to QAnon» report, a Facebook spokesperson told NBC News that the document points to the company’s efforts to solve problems around dangerous content. «While this was a study of one hypothetical user, it is a perfect example of research the company does to improve our systems and helped inform our decision to remove QAnon from the platform,» the spokesperson told the news outlet.

Technologies

Google races to put Gemini at the center of Android before Apple’s AI reboot

Google is using its latest Android rollout to position Gemini as the AI layer across phones, Chrome, laptops and cars.

Google is using its latest Android rollout to make Gemini less of a chatbot and more of an operating layer across the phone, browser, car and laptop, just weeks before Apple is expected to show its own Gemini-powered Apple Intelligence reboot at WWDC.
Ahead of its Google I/O developer conference next week, the company previewed a number of Android updates, including AI-powered app automation, a smarter version of Chrome on Android, new tools for creators, a redesigned Android Auto experience, and a sweeping set of new security features.
Alphabet is counting on Gemini to help Google compete directly with OpenAI and Anthropic in the market for artificial intelligence models and services, while also serving as the AI backbone across its expansive portfolio of products, including Android. Meanwhile, Gemini is powering part of Apple’s new AI strategy, giving Google a role in the iPhone maker’s reset even as it races to prove its own version of personal AI on the phone is further along.
Sameer Samat, who oversees Google’s Android ecosystem, told CNBC that Google is rebuilding parts of Android around Gemini Intelligence to help users complete everyday tasks more easily.
“We’re transitioning from an operating system to an intelligence system,” he said.
As part of Tuesday’s announcements. Google said Gemini Intelligence will be able to move across apps, understand what’s on the screen and complete tasks that would normally require a user to jump between multiple services. That means Android is moving beyond the traditional assistant model, where users ask a question and get an answer, and acting more like an agent.
For instance, Google says Gemini can pull relevant information from Gmail, build shopping carts and book reservations. Samat gave the example of asking Gemini to look at the guest list for a barbecue, build a menu, add ingredients to an Instacart list and return for approval before checkout.
A big concern surrounding agentic AI involves software taking action on a user’s behalf without permissions. Samat said Gemini will come back to the user before completing a transaction, adding, “the human is always in the loop.”
Four months after announcing its Gemini deal with Google, Apple is under pressure to show a more capable version of Apple Intelligence, which has been a relative laggard on the market. Apple has long framed privacy, hardware integration and control of the user experience as its advantages.
Google’s Android push is designed to show it can bring AI deeper into the device experience while still giving users control over what Gemini can see, where it can act and when it needs confirmation.
The app automation features will roll out in waves, starting with the latest Samsung Galaxy and Google Pixel phones this summer, before expanding across more Android devices, including watches, cars, glasses and laptops later this year.
The company is also redesigning Android Auto around Gemini, turning the car into another major surface for its assistant. Android Auto is in more than 250 million cars, and Google says the new release includes its biggest maps update in a decade and Gemini-powered help with tasks like ordering dinner while driving.
Alphabet’s AI strategy has been embraced by Wall Street, which has pushed the company’s stock price up more than 140% in the past year, compared to Apple’s roughly 40% gain. Investors now want to see how Gemini can become more central to the products people use every day.
WATCH: Alphabet briefly tops Nvidia after report of $200 billion Anthropic cloud deal

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Waymo recalls 3,800 robotaxis after glitch allowed some vehicles to ‘drive into standing water’

Waymo issued a voluntary recall of about 3,800 of its robotaxis to fix software issues that could allow them to drive into flooded roadways.

Waymo is recalling about 3,800 robotaxis in the U.S. to fix software issues that could allow them to “drive onto a flooded roadway,” according to a letter on the National Highway Traffic Safety Administration’s website.
The voluntary recall is for Waymo vehicles that use the company’s fifth and sixth generation automated driving systems (or ADS), the U.S. auto safety regulator said in the letter posted Tuesday.
Waymo autonomous vehicles in Austin, Texas, were seen on camera driving onto a flooded street and stalling, requiring other drivers to navigate around them. It’s the latest example of a safety-related issue for the Alphabet-owned AV unit that’s rapidly bolstering its fleet of vehicles and entering new U.S. markets.
Waymo has drawn criticism for its vehicles failing to yield to school buses in Austin, and for the performance of its vehicles during widespread power outages in San Francisco in December, when robotaxis halted in traffic, causing gridlock.
The company said in a statement on Tuesday that it’s “identified an area of improvement regarding untraversable flooded lanes specific to higher-speed roadways,” and opted to file a “voluntary software recall” with the NHTSA.
“Waymo provides over half a million trips every week in some of the most challenging driving environments across the U.S., and safety is our primary priority,” the company said.
Waymo added that it’s working on “additional software safeguards” and has put “mitigations” in place, limiting where its robotaxis operate during extreme weather, so that they avoid “areas where flash flooding might occur” in periods of intense rain.
WATCH: Waymo launches new autonomous system in Chinese-made vehicle

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Technologies

Qualcomm tumbles 13% as semiconductor stocks retreat from historic AI-fueled surge

Semiconductor equities reversed sharply after a broad AI-driven advance, with Qualcomm suffering its worst day since 2020 amid inflation concerns and rising oil prices.

Semiconductor stocks fell sharply on Tuesday, reversing course after an extensive rally that had expanded the artificial intelligence investment theme well past Nvidia and driven the industry to unprecedented levels.

Qualcomm plunged 13% and was on track for its steepest single-day decline since 2020. Intel shed 8%, while On Semiconductor and Skyworks Solutions each lost more than 6%. The iShares Semiconductor ETF, which benchmarks the overall sector, fell 5%.

The sell-off came after a key gauge of consumer prices came in above forecasts, and as conflict in Iran pushed crude oil higher—prompting investors to shift away from riskier assets.

The preceding advance had widened the AI opportunity set beyond longtime industry leader Nvidia, which for much of the past several years had largely carried the market to new peaks on its own.

Explosive appetite for central processing units, along with the graphics processing units that power large language models, has sent chipmakers to all-time highs.

Market participants are wagering that the shift from AI model training to autonomous agents will lift demand for additional AI hardware. Among the beneficiaries are memory chip producers, which are raising prices as supply remains tight.

Micron Technology slid 6%, and Sandisk cratered 8%. Sandisk’s stock has surged more than six times over since January.

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