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Shipping delays could ruin your holidays

COVID, storms and a shortage of key materials have disrupted global supply chains.

The school year just started, Halloween is coming and Thanksgiving plans are still up in the air. We get it. Your hands are full.

Still, consider ordering your year-end gifts now if they’re an important part of your holidays. Gifts you buy online on Black Friday might not have enough time to arrive by Christmas a month later, let alone Hanukkah, which this year sees the first candle lit on the Sunday after Thanksgiving.

Any product you order online could take longer than usual for delivery. Global shortages of microprocessors, magnets and plastic have slowed production to a crawl. When products are available, shipping has choked due to a combination of heightened demand, COVID-related port shutdowns and storm-created chaos. Seventy-three cargo ships await unloading at the ports of Los Angeles and Long Beach on Saturday, a record. Tennis balls, couches and even pickles have been affected.

The takeaway: It’s impossible to know whether a specific laptop, sound system or pair of jeans will be in stock ahead of the holidays.

«If there’s something you need or want, the risk of not having it in time for the holidays is likely,» said Mark Stanton, general manager of supply chain solutions at PowerFleet. He advises people to shop ahead of the holiday shopping season, if possible.

Holiday shopping rushes are nothing new, and the sales season has increasingly started earlier in the year. Black Friday, the day following Thanksgiving, now marks the generally accepted beginning of the shopping season. Sales online often start earlier.

Shopping for the holidays has driven roughly one fifth of annual retail sales in recent years, according to the National Retail Federation, which said US retail sales totaled more than $787 billion in November and December of 2020. Online spending accounted for more than 26% of that figure, the NRF said.

The shopping season is so well-anchored in our culture that it served as the backdrop of Jingle All The Way, a comedy featuring a panicked Arnold Schwarzenegger on the hunt for a toy his son wants. The movie debuted in 1996, the same year that Tickle Me Elmo, a toy based on the Sesame Street character, prompted fights among parents in Walmart aisles. Some desperate parents chased after delivery trucks to get their hands on the fuzzy, red monster toy, which bleats out electronic giggles.

A single toy hasn’t dominated holiday sales so fully in recent years. But an Elmo equivalent, if one emerges, will be harder to get than usual this time around. Additionally, it might be more expensive, because toy makers can recover the higher cost of shipping with full-price sales of high-demand toys near the holidays, according to e-commerce services company CommerceIQ. And the delays won’t be limited to toys. Anything computerized, magnetic or made of plastic — think electronics, appliances and home goods — could be hard to get.

Missing materials

Microchips power everything that runs software, including cars. The shortage in chips, triggered by a production lag early in the pandemic followed by surging demand, has meant manufacturers have struggled to produce enough computers, phones and tablets to fulfill orders, which soared during COVID lockdowns.

Since chips are in so many items, the shortage is weighing on products outside of home electronics. It’s been so bad that Ford had to temporarily shut down some manufacturing of its F-150, the best-selling vehicle in the US, as it looked for more chips.

Magnets, which are used in products ranging from toys to electronics, have also been in short supply. SDM Magnetics, a manufacturer, recently told customers that China has tightened regulation of the mining of rare earth minerals used in magnets. That’s prompted some middlemen to hold on to mineral supplies, leading to fewer and more expensive magnets for sale.

A chain of events sparked by early pandemic shutdowns has also created a shortage of one of modern society’s most common materials: plastic. That’s meant backlogs for cars and RVs, house siding and PVC piping, and disposable restaurant supplies such as plastic cups.

Bindiya Vakil, a supply chain expert, wrote in the Harvard Business Review that storms exacerbated the shortage by shutting down Texas and Louisiana oil producers that process the chemicals used in manufacturing plastic. The Gulf Coast storms started with Hurricane Laura in August 2020 and continued with an ice storm in early 2021.

Plastic makers still haven’t caught up to demand since those setbacks. That was among the issues that hobbled production and shipping of Rainbow High dolls, a toy that MGA Entertainment CEO Isaac Larian recently told The Washington Post might not make it into the US in time for Christmas.

Finally, due to outbreaks of the delta variant, the apparel industry has been hit by factory closures in Vietnam, where increasing amounts of clothing are made. On Thursday, Nike said the effects of the shutdowns will ripple into the New Year, when it expects to see shortages of its products.

Port closures and shipping container shortages

Shortages of components and material aren’t the only reason the ideal gift for your loved one might not make it to a US warehouse in time for you to receive it by December. Goods from overseas are put into shipping containers before being sent abroad. Then they’re unloaded and sent to warehouses around the country. That isn’t happening quickly right now.

The shipping slowdown is caused by both a glut of products moving through the system and a shortage of containers and equipment. With an influx of products coming out of ports, logistics companies aren’t always able to hire enough people to drive trucks and unload containers at their warehouses around the country, said Stanton, the supply chain expert. That slows the flow of empty containers back to ports in China and Vietnam and makes them even harder to get.

COVID-19 and storms have waylaid the industry too. If one port gets shut down due to weather or an outbreak, later points in the delivery system get thrown out of whack. In July, a typhoon struck an area of coastal China that’s home to several ports, causing shutdowns of air, rail and sea shipping. In August, the Meidong Container Terminal shut down its operations at the Ningbo Zhoushan port in response to a single positive COVID test. The decision effectively closed the world’s third-busiest port.

The highly contagious delta variant could bring further port closures in the future. In any case, the combination of disruptions has caused the cost of shipping to skyrocket, making it even harder for companies to import goods.

The system has also been plagued by random setbacks, as in July when the cargo ship Ever Given lodged itself into the Suez Canal, bringing a major shipping thoroughfare to a halt for nearly a week. Factory shutdowns in Vietnam mean that Nike expects shortages of its products in the New Year.

«It really is this ripple effect that goes down the supply chain,» said Jen Blackhurst, a professor of business analytics at the University of Iowa.

Alternatives to buying early

If you don’t want to spend the next three months tracking packages online, think about opting out of buying items shipped from overseas. Sure, you may have scoffed at alternatives to whatever the hot gift was in the past, but this is the year to reconsider.

If you have the time and skill, you can make homemade gifts or hand out vouchers for babysitting or yard work, if that’s something the recipient will appreciate. Buying tickets to events, museum memberships or restaurant gift cards are also easy options — and let your loved ones enjoy an outing.

You can also think about locally made products. Many small businesses sell items made by local artisans online, either through a web ordering platform or with Instagram and Facebook pages announcing new products, says Rachel Smith, the president of the Seattle Metropolitan Chamber of Commerce.

«Those local businesses that have added or enhanced their e-commerce platforms have navigated the pandemic better» than those that didn’t, Smith said.

Dan Wallace-Brewster, a senior vice president of marketing at e-commerce services company Scalefast, says consumers are increasingly getting comfortable with buying secondhand goods online. Retailers and device makers often sell refurbished electronics on their websites, and the discounts they offer mean your budget can go a little further than it would on something new. Luxury brand resellers, such as the Real Real and the Vestiaire Collective, have also sprung up to offer big name brands at lower prices than retailers or manufacturers offer.

The products these companies sell are typically already in the US, meaning there’s little concern about the global supply chain. The quality of goods available on the sites along with growing consumer acceptance has reached «to the point where you might be willing to gift a secondhand product from the right market and not be ashamed of it,» Wallace-Brewster said.

If you’re still scrambling the night before your holiday gift exchange, there’s one more tried-and-true option: a gift certificate. It’s either that or tying a bow around a shipping confirmation for an ordered — but undelivered — gift.

Technologies

You’ll Soon Be Able to Buy Walmart Products Through ChatGPT

OpenAI’s chatbot already connects to Etsy and Shopify. Now you can buy bananas too.

OpenAI and Walmart will soon offer shopping via AI through ChatGPT, the retail giant said in a press release on Tuesday.

While using ChatGPT’s Instant Checkout feature, customers can buy groceries, electronics or other essentials within the chatbot interface. 

Walmart has its own AI assistant in its app named Sparky. With Sparky, customers can ask questions about products and get summaries of reviews to find the best item. 


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«For many years now, e-commerce shopping experiences have consisted of a search bar and a long list of item responses. That is about to change,» Walmart CEO Doug McMillon said in a statement. «There is a native AI experience coming that is multi-media, personalized and contextual. We are running towards that more enjoyable and convenient future with Sparky and through partnerships including this important step with OpenAI.»

When asked for comment, Walmart referred to its press release. Walmart also said it wouldn’t discuss the financial terms of the agreement at this time.

«We’re excited to partner with Walmart to make everyday purchases a little simpler. It’s just one way AI will help people every day under our work together,» OpenAI CEO Sam Altman said in a press release.

OpenAI referred to Walmart’s press release when asked for comment. 

The latest deal with Walmart comes as OpenAI tries to make ChatGPT an all-in-one shopping experience. AI chatbots are increasingly being used as vehicles for online shopping. They can synthesize reviews from across the internet and give people direct answers to shopping questions. Already, ChatGPT connects with Etsy and Shopify with its Instant Checkout feature, allowing people to buy directly. OpenAI also added more shopping features in ChatGPT Search earlier this year

(Disclosure: Ziff Davis, CNET’s parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)  

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Technologies

OpenAI Will Loosen ChatGPT’s Mental Health Guardrails and Allow Erotica for Adult Users

Sam Altman said the company will ease limits for adults after rolling out age verification.

ChatGPT is treading cautiously right now, but the chatbot may become more risqué by the end of the year.

In recent weeks, the generative AI chatbot has been operating under somewhat stringent limitations, as OpenAI tried to address concerns that it was not handling sensitive mental health issues well. But CEO Sam Altman said in a post on X Tuesday that the company would ease some of those restrictions because it’s «been able to mitigate the serious mental health issues.»

Though Altman didn’t elaborate on what tools are being used to address the problem, OpenAI recently announced new parental controls in ChatGPT. 

CNET reached out to OpenAI for details, but the company did not immediately respond to a request for comment. (Disclosure: Ziff Davis, CNET’s parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)

Other changes are also expected. Altman said the company could allow «erotica» for verified adult users as it implements an «age-gating» system, or age-restricted content, in December. The mature content is part of the company’s «treat adult users like adults» principle, Altman said. 

Altman’s post also announced a new version of ChatGPT in the next few weeks, with a personality that behaves more like the company’s GPT-4o model. Chatbot users had complained after the company replaced 4o with the impersonal GPT-5 earlier this year, saying the new version lacked the engaging and fun personality of previous chatbot models. 

«If you want your ChatGPT to respond in a very human-like way, or use a ton of emoji, or act like a friend, ChatGPT should do it (but only if you want it, not because we are usage-maxxing),» Altman wrote.


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After OpenAI was sued by parents who alleged ChatGPT contributed to their teen son’s suicide, the company imposed an array of new restrictions and changes, including parental controls, alerts for risky behavior and a teen-friendly version of the chatbot. In the summer, OpenAI implemented break reminders that encourage people to occasionally stop chatting with the bot. 

On Tuesday, the company also announced the creation of a council of experts on AI and well-being, including some with expertise in psychology and human behavior. 

This comes as lawmakers and regulators are ringing the alarm on the risks AI tools pose to people, especially children. On Monday, California Governor Gavin Newsom signed new restrictions on AI companion chatbots into law. Last month, the Federal Trade Commission launched an investigation into several AI companies, including OpenAI. 

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Technologies

Today’s NYT Strands Hints, Answers and Help for Oct. 15 #591

Here are hints — and the answers — for the NYT Strands puzzle for Oct. 15, No. 591.

Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.


Today’s NYT Strands puzzle is a fun one, once you understand the theme. Some of the answers are a bit tough to unscramble, so if you need hints and answers, read on.

I go into depth about the rules for Strands in this story. 

If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: Going up?

If that doesn’t help you, here’s a clue: Not an escalator, but…

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

  • ROTATE, LOBE, NOPE, RATS, STAR, SAME, LOSE, VOTE, BUTTE, SAMS, BAMS

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

  • ALARM, OPEN, CLOSE, LOBBY, GROUND, BASEMENT

Today’s Strands spangram

Today’s Strands spangram is ELEVATORBUTTONS. To find it, look for the E that’s three letters to the right on the bottom row, and wind straight up, and then straight down.

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