Technologies

I’m Still Waiting for Amazon’s Big Alexa AI Upgrade: Here’s What to Know About the Delay

Like the Apple Siri AI upgrade, it looks like Amazon’s Alexa Plus is taking much longer than anticipated. Here’s why these voice assistants are dragging their digital feet.

We attended Amazon’s February announcement of a massive Alexa AI upgrade with great interest. The new service, called Alexa Plus, promised us conversational AI to set reservations, learn what we like, analyze home video for us and control our smart entertainment on the fly — even if it came with a wee bit of privacy loss.

The enhanced Alexa was supposed to be ready to try in March. Now it’s the middle of May and we’re still waiting. I wish I could say I was surprised. Here’s what’s happening and why Echo users should practice their patience.

Read more: Amazon Alexa Just Changed Its Privacy Settings. CNET Survey Reveals 73% of Device Users Were Already Worried

Alexa Plus stalls out: We’ve seen this before

So, where’s the AI? For now, it’s still in early access, and that early access period appears to be limited. Even the few who have tried out Alexa Plus have been quiet about it. Those who’ve spoken up have said the AI is lacking critical features that were mentioned at the announcement, including ordering food on Grubhub with a conversation, entering into a story mode with kids, visually identifying family members during conversations, brainstorming ideas in a casual conversation mode, and using Alexa Plus on the Web. In other words, it’s just not ready yet.

Read more: The Best Smart Displays for 2025

I’ve seen this before, very recently, with Apple’s announcement that it will be delaying Siri’s big AI upgrade, not only for a year after WWDC 2024, but then again in 2025 and possibly for as long as until 2027 according to our latest info. It’s possible Amazon watched the fallout from these delay announcements plus leaked employee complaints, and decided to be much quieter about the Alexa Plus rollout.

Either way, it could be months before the average consumer sees an option to upgrade to Alexa Plus, and with staggered rollouts, some Amazon customers could be waiting quite some time for the chatty new Alexa. No one at CNET has gotten an early access look at Alexa Plus yet, but the testing period is still ongoing, so we’re hopeful to get our hands on it very soon.

Waiting for the Show

We’re ready with Amazon Echos, Echo Shows, home cameras, smart gadgets and more to test out just what’s changed with Alexa Plus and what features have actually arrived (and what we still can’t do). But for now, it looks like we’re waiting for our own wake word — and I wouldn’t be surprised if Alexa Plus is on a similar trajectory to Siri’s AI delays, sans the troubling announcements and exposes we saw with Apple.

If you’re desperate to see what Amazon is doing with the latest Alexa AI technology, there is a way to get to the front of the line. Amazon has mentioned that during the early access period, it will focus on releasing Alexa Plus for Echo Shows. If you have an Echo Show 8, Show 10, Show 15 or Show 21, you’re more likely to see an offer for Alexa Plus if you sign up for the program.

Otherwise, we’ll keep you updated. Check out our AI Atlas to get the latest on Siri, Google Gemini, ChatGPT, Grok and, yes, Alexa Plus as we learn more and test out new capabilities.

Read more: The Best Smart Speakers for 2025

(Disclosure: Ziff Davis, CNET’s parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)

Technologies

Today’s NYT Mini Crossword Answers for Friday, Jan. 23

Here are the answers for The New York Times Mini Crossword for Jan. 23.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Need some help with today’s Mini Crossword? Hope you’re familiar with a certain blond actor (8-Across)! Read on for all the answers. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Attach, as one plant to another
Answer: GRAFT

6A clue: Email button with a backward-facing arrow
Answer: REPLY

7A clue: Make very excited
Answer: AMPUP

8A clue: Two-time Best Actor nominee Nick
Answer: NOLTE

9A clue: Total dork
Answer: DWEEB

Mini down clues and answers

1D clue: Word that can precede piano, total or staircase
Answer: GRAND

2D clue: Cut again, as a lawn
Answer: REMOW

3D clue: Company whose logo has a bite taken out of it
Answer: APPLE

4D clue: Champagne glass
Answer: FLUTE

5D clue: Laid-back kind of personality
Answer: TYPEB

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Technologies

‘Is Microsoft Down?’ Outlook and Teams Go Dark in Widespread Outage

It’s not just you: Numerous Microsoft services weren’t working most of Thursday, and the outage is continuing.

Thursday has been a tough work day for many — or maybe, a great one, depending on how eager you are to access work-related programs. Microsoft services, including Outlook, Teams and Microsoft 365 are experiencing a significant outage that’s still going on as of early evening, Pacific time. Microsoft hasn’t announced an expected time when everything will be back up and running.

You can follow the official Microsoft 365 Status account on the social-media platform X, which has been regularly posting updates about the outage.

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The first post there, from 11:37 a.m. PT, said that the company was «investigating a potential issue impacting multiple Microsoft 365 services, including Outlook, Microsoft Defender and Microsoft Purview. Further information can be found in the admin center under MO1221364.»

The admin center is the dashboard for IT admins managing Microsoft 365 services.

You can also monitor Microsoft’s Service Health Status page. That page is noting that «users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services.»

A representative for Microsoft didn’t immediately respond to a request for comment.

Technologies

Ring’s Latest Feature Lets You Verify Shared Security Videos

With so many fake videos out there, the home-security company is adding a level of protection.

Popular home security brand Ring announced that videos shared from its devices can now be verified, so customers know they’re watching an authentic, unaltered video. Ring says the new verification process is similar to a security seal on a package or medicine bottle, indicating that no one has tampered with it.

The new feature is available starting Thursday, and it doesn’t matter which Ring device recorded the video. All videos downloaded directly from the Ring app are automatically verified and include a security seal for authenticity.

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When someone sends you a Ring video, you can now visit Ring’s verification page, paste the video link, and determine immediately whether the video is verified. The website doesn’t send your video anywhere. It stays locally on your device, and all verification checks happen within your browser. The verification website only accepts MP4 files, the format Ring videos are saved.

Videos downloaded before December 2025 or edited videos cannot be verified. Ring says that even minor adjustments, such as shaving a couple of seconds off the beginning or end of a video, or even adjusting brightness levels, will render it unverifiable.