Technologies

FTC Sues Over Uber One, Saying It ‘Deceived Consumers’

The agency accuses the ridesharing company of charging customers without consent and of making it difficult to cancel the service.

The Federal Trade Commission is suing the rideshare company Uber for what it’s calling deceptive business practices involving its Uber One subscription service. In a complaint filed in a San Francisco district court, the FTC cites instances where customers say they were charged for the service when they believed their subscriptions were canceled, or were not allowed to cancel their accounts easily.

Uber One costs $10 a month and allows users to get discounts, free delivery on Uber Eats and cash back, in addition to other perks.

However, the FTC says that customers who sign up for free trials have had difficulty canceling and have ended up with unexpected charges.

«Today, we’re alleging that Uber not only deceived consumers about their subscriptions, but also made it unreasonably difficult for customers to cancel,» FTC Chairman Andrew N. Ferguson said in a press release.

The complaint cites instances where it would take 23 screens and 32 actions to cancel an Uber One subscription.

An Uber spokesperson said that the company doesn’t sign up or charge consumers without their consent and that «cancellations can now be done anytime in-app and take most people 20 seconds or less.»

«We are disappointed that the FTC chose to move forward with this action,» the spokesperson told CNET, «but are confident that the courts will agree with what we already know: Uber One’s sign-up and cancellation processes are clear, simple, and follow the letter and spirit of the law.»

In an email, Uber contested points in the FTC’s complaint, saying that it discloses information about what customers will be charged. «Consumers who canceled were never charged additional fees,» it said.

Subscription services in the crosshairs

Subscription services have been a target for the FTC recently, as it has implemented rules requiring companies to make them simpler and easier to cancel. Last year, California passed a law requiring it to be as easy as a single click for consumers. The changes were, in large part, enacted to combat increasingly sophisticated ways that companies were keeping customers on the hook for paid services.

Expect to see more FTC action against companies that fail to follow the rules on subscriptions, says Syracuse University law professor Shubha Ghosh, who focuses on business, antitrust and intellectual property law.

«Very likely there will be more suits as the FTC, across administrations, seeks to address anticompetitive practices that harm consumers, especially practices that raise prices and limit consumer choices,» Ghosh told CNET. «Ticketmaster is one example. We may see actions against crypto and payday loans online.»

But don’t expect rewards from these FTC lawsuits if you feel you were taken advantage of by a subscription-based service. For customers, it’s not the same as a class action suit in which plaintiffs may get money from court-designated damages, Ghosh said.

«The FTC cannot recover restitution for consumers after the Supreme Court’s unanimous decision in [a 2021 case involving] AMG Management,» he said. «The FTC can change business practices, however, through injunctive relief under the Federal Trade Commission Act. The FTC can also obtain refunds for violations of the Fair Credit Reporting Act and the (Better Online Ticket Sales) Act.»

Technologies

Today’s NYT Mini Crossword Answers for Saturday, July 5

Here are the answers for The New York Times Mini Crossword for July 5.

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Need some help with today’s Mini Crossword? 14-Across was a real doozy. I hadn’t ever heard anyone use that word to mean what the NYT says it means, even though I do recognize it as part of a related word. Whether this clue or another one has stumped you today, read on. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

The Mini Crossword is just one of many games in the Times’ games collection. If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: Blasts with unwanted messages
Answer: SPAMS

6A clue: Orderly assortment
Answer: ARRAY

7A clue: Its state mammal is the bison, and its state sport is rodeo
Answer: WYOMING

9A clue: «Let me think …»
Answer: HMM

10A clue: Hawaii’s Mauna ___
Answer: LOA

11A clue: Shanghai-born N.B.A. Hall-of-Famer who stood at 7’6″
Answer: YAOMING

13A clue: Emotionless, as a gaze
Answer: STONY

14A clue: Another name for an earthquake
Answer: SEISM

Mini down clues and answers

1D clue: Lead a Catholic ceremony
Answer: SAYMASS

2D clue: Hype up
Answer: PROMOTE

3D clue: Place for Popeye’s anchor tattoo
Answer: ARM

4D clue: Ballots cast from home
Answer: MAILINS

5D clue: Thesaurus listing
Answer: SYNONYM

7D clue: Alphabetically last of the «five W’s»
Answer: WHY

8D clue: Silly joke
Answer: GAG

12D clue: «Excusez-___!»
Answer: MOI

Technologies

Today’s NYT Connections: Sports Edition Hints and Answers for July 5, #285

Here are some hints and the answers for the NYT Connections: Sports Edition puzzle for July 5, No. 285.

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.

Today’s Connections: Sports Edition raised my confidence with a very easy yellow category. Then my guesses kind of fell apart. Need some help? Read on for hints and the answers.

Connections: Sports Edition is out of beta now, making its debut on Super Bowl Sunday, Feb. 9. That’s a sign that the game has earned enough loyal players that The Athletic, the subscription-based sports journalism site owned by the Times, will continue to publish it. It doesn’t show up in the NYT Games app but now appears in The Athletic’s own app. Or you can continue to play it free online.

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: First question?

Green group hint: You win it.

Blue group hint: They call it football.

Purple group hint: Baseball accessories.

Answers for today’s Connections: Sports Edition groups

Yellow group: Setting for a news conference.

Green group: Starts of trophy names.

Blue group: England women’s soccer players.

Purple group: ____ base.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections: Sports Edition answers?

The yellow words in today’s Connections

The theme is setting for a news conference. The four answers are dais, lectern, podium and stage.

The green words in today’s Connections

The theme is starts of trophy names. The four answers are Ballon, Cy, Heisman and Stanley.

The blue words in today’s Connections

The theme is England women’s soccer players. The four answers are Bronze, Mead, Stanway and Williamson.

The purple words in today’s Connections

The theme is ____ base. The four answers are fan, first, stolen and third.

Technologies

Today’s Wordle Hints, Answer and Help for July 5, #1477

Here are hints and the answer for today’s Wordle for July 5, No. 1,477.

Looking for the most recent Wordle answer? Click here for today’s Wordle hints, as well as our daily answers and hints for The New York Times Mini Crossword, Connections, Connections: Sports Edition and Strands puzzles.

Today’s Wordle puzzle is a pretty tough one. I grew up on a farm, so I know the word, but I didn’t put it together right away, even though the letters are common ones. If you need a new starter word, check out our list of which letters show up the most in English words. If you need hints and the answer, read on.