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The Next Big Must-Have Phone Feature? DIY Repairability

We’re keeping our phones for longer, and we’re keen to get more life out of them still. It’s time for mobile makers to get with the program.

Performing a highly technical demonstration in front of a live audience of journalists is always a risky move on the part of a technology company. You can almost guarantee that tech will fail you at the very moment you need it to perform at its best.

But not this time. Nokia Product Marketing Chief Adam Ferguson made the brave and somewhat bold move of replacing the battery on one of the company’s three new budget phones live on camera, all while providing onlooking press with a running commentary of exactly what he was doing and why it’s so important.

Ferguson promised it would take him less than 5 minutes to complete the battery transplant, and though we can quibble over a few seconds either way, he fundamentally proved to be a man of his word.

«If someone like me — who isn’t particularly good with his hands, as you’ve probably seen from some of my shaky handling there — can do it while speaking to all of you, hopefully it demonstrates that absolutely anybody can,» he told us during the demo, which took place virtually, in the week preceding Mobile World Congress.

The Nokia G22, now awake following major surgery performed by an amateur in front of our eyes, is designed with repairability at its very core. Thanks to a partnership with tech repair company iFixit, owners of this phone, announced at MWC in Barcelona on Saturday, will be equipped with guides and support to fix their phones themselves when the time comes. All they’ll need is a guitar pick and a #00 screwdriver.

It puts Nokia, which isn’t even in the top five global smartphone brands, ahead of the game this week at the world’s biggest mobile show, where sustainability is a major theme. In the context of the global climate crisis, the problem of electronic waste has become an increasingly pressing concern for tech companies and for consumers. Ensuring the products we use have a long life and aren’t easily disposed of as soon as our battery starts to flop is a key step in reducing the environmental impact of our tech use.

«We’re seeing already that people are holding on to their phones for longer,» Steven Moore said in an interview during the lead-up to Mobile World Congress. Moore is head of climate action at mobile industry body GSMA, which hosts MWC. He said the average lifespan of a smartphone has already stretched from two to three years. Plus, he added, people are showing more interest in repairing their phones, and are open to purchasing refurbished models in the first place.

Nokia isn’t the first to do this. Since 2013, Fairphone, a Dutch social enterprise, has been focused on trying to make modular phones that have a smaller environmental footprint. Since last April, Apple has also been supporting people who want to take care of DIY fixes on their iPhones, through its Self Service Repair program.

But the difference right now is that DIY repairs are beginning to shift from being a niche perk to being an important headline feature of new phones. «As consumers increasingly demand more sustainable and longer-lasting devices, the ability to repair smartphones easily and affordably will become a key differentiator in the market,» Ben Wood, chief analyst at CCS Insight, said in a statement.

Nokia might not be the pioneer of the repairability trend, but it’s adopting the practice at a key time. This year at MWC sustainability is front and center, as companies across the mobile landscape strive to reduce their environmental impact in line with the GSMA’s goal of the mobile industry reaching net zero carbon emissions by 2050.

Any phone manufacturers who don’t come to the show this year with a well-rehearsed set of arguments for why they aren’t taking control of repairability options for their devices should be prepared to face criticism, Emma Mohr-McClune, chief analyst and practice lead at analysis firm Global Data, said in a statement.

«At present, operators are staying out of this argument, but at one point even operators will start demanding more choice in this regard,» she added.

With pressure mounting from consumers and from other areas of the mobile industry, it’ll be up to phone manufacturers to respond by making it easier to replace device parts such as batteries and screens, which often bear the brunt of long-term use. But it’s important that they don’t neglect software as part of this conversation either.

When OnePlus released the OnePlus 11 earlier this month, it extended its support period for up to four years of Android updates and an additional fifth year of security updates. Without the promise of long-term security updates such as this, an otherwise decent phone can become unusable.

Good future-proofing also doesn’t lessen the responsibility on phone makers to ensure devices are already as sustainable as possible before they even reach your hands.

According to Moore, 80% of the environmental footprint of a mobile phone has already happened before you take it out the box. «That really means that we need to consider the actual embodied emissions and environmental impact within the device,» he said.

The long-term vision for future phones, as laid out in a GSMA strategy paper released in November, is that one day our devices will be 100% recycled and recyclable, as well as made with 100% renewable energy.

«There’s no device at the moment that fits that description, but we’re already seeing really promising signs from some of the manufacturers on this,» Moore said. «There’s a lot that the industry can do [and] I think we’re just at the beginning.»

Technologies

Apple Update Frees Families From Sharing Only 1 Payment Option

With the latest OS updates, Apple users on Family Sharing will be able to select their own payment options for new purchases.

Finally, a little financial flexibility is coming to Apple’s Family Sharing plan. Apple’s iOS 26.4 update won’t be available to all iPhone users until March 25, but the release notes include a welcome change. Members of a family group will no longer be bound to only one payment option

An Apple representative didn’t immediately respond to a request for comment. 

You can see the change in Apple’s new payment details. In the past, Family Sharing allowed you to add people to one group (up to six) so they could share their purchased content. But with that Purchase Sharing feature turned on, everyone in the group was required to use the single payment method chosen by the family organizer. 

This caused many headaches. Family organizers rarely want to be asked for permission or to vet purchases for members they already trust. Some family members resorted to using Venmo to pay each other back, or to buying Apple gift cards and loading them into the account to pay that way.

iOS 26.4 is removing that hassle.

Soon, Adult family members can be part of Family Sharing and use the individual payment methods they have saved, perhaps to their Apple Wallet, without needing any workarounds. 

Note that this applies only to adult members, so you can still monitor kids’ purchases. 

The change to payment methods is just one of the changes Apple is bringing to iOS. Other updates include the ability to change your iPhone’s Liquid Glass design and to remove your alarm slider.

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Technologies

Garmin Smartwatch Users Can Now Make Calls and Send Texts Through WhatsApp

If you own a Garmin smartwatch, you’ll now be able to keep up with your WhatsApp messages even while out on a run.

If you own a Garmin smartwatch, you can now send texts and make calls via WhatsApp. Garmin announced on Tuesday that WhatsApp is now available for free download from its Connect IQ store. The Meta-owned app will be available for select Garmin Fenix, Forerunner, Venus and Vívoactive smartwatches. This integration makes WhatsApp the only third-party messaging app available on Garmin smartwatches. 

Garmin is one of CNET’s leading makers of fitness trackers among runners and for sleep tracking. CNET recently tested a group of smartwatches to see which is the most accurate, and the Garmin Venu 4 earned the top honor for elite-level heart rate tracking on Android phones.

«By bringing a global messaging brand like WhatsApp to select Garmin smartwatches, we’re giving customers another meaningful way to stay connected — whether they’re training, exploring or simply on the move,» Susan Lyman, Garmin’s vice president of consumer sales and marketing, said in a statement.

Garmin smartwatch users will be able to read and respond to messages with the built-in keyboard on their watch screens, view incoming calls and accept or decline them, and view their chat history up to 10 messages.

The Kansas-based company uses end-to-end encryption to protect messages shared through the device.

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Technologies

Tim Cook Riffs on Retirement Rumors, AI, Phone Addiction and Trump

The Apple CEO discussed a range of topics on Good Morning America.

Tim Cook isn’t going anywhere just yet — not during Apple’s 50th anniversary celebrations, not with the company preparing to introduce its first foldable phone, not while the tech giant is trying to figure out how to beat the AI race.

In a sit-down interview with Good Morning America host and Pro Football Hall of Famer Michael Strahan this week, Cook, who turned 65 in November, said there was no truth to the rumors that he is considering retiring from Apple. He became CEO of the company in 2011, 13 years after joining from Compaq.

«I love what I do deeply. Twenty-eight years ago, I walked into Apple, and I’ve loved every day of it since,» Cook told Strahan. «We’ve had ups and downs, but the people I work with are so amazing. They bring out the best in me, and hopefully I can bring out the best in them.»

Strahan interviewed Cook during the Apple CEO’s visit to Wadleigh Secondary School for the Performing & Visual Arts in Harlem, where students use Apple technology through the company’s partnership with the nonprofit Save the Music.

Speculation about Cook stepping down has been circulating since last November, when the Financial Times cited unnamed sources saying that Apple was preparing to usher in a new CEO «as soon as next year.» Bloomberg’s Mark Gurman threw water on that report, saying he «would be shocked if Cook steps down in the time frame outlined by the FT.»

During Cook’s tenure as CEO, Apple’s revenue has nearly quadrupled, with the tech giant adding dozens of new iPhone models, several more iPads, and updated Apple Watches and AirPods. This year, Apple has launched several new products, including the MacBook Neo, which at $599 has disrupted the budget laptop market. The company’s first foldable phone could come later this year.

Touch some grass

The GMA interview was short but wide-ranging, including Cook’s thoughts on how much people use their iPhones. Many studies estimate that people across most generations spend at least 4 hours a day on their phones, with millennials and Gen Z spending 5 to 6 hours.

When asked what he worries about most regarding Apple products’ impact on society, Cook weighed in, telling Strahan he doesn’t want people using iPhones «too much.» 

«I don’t want people looking at the smartphone more than they’re looking in someone’s eyes,» Cook said, «because if they’re just scrolling endlessly, this is not the way you want to spend your day. Go out and spend it in nature.»

More on Apple from CNET

AI and privacy

Cook told Strahan that AI «can be so positive,» but his response when asked whether he was «worried» about it was fairly flat.

«Technology doesn’t want to be good, and it doesn’t want to be bad,» Cook said. «It’s in the hands of the user and the hands of the inventor.»

Strahan questioned how much of iPhone users’ private lives are feeding Apple’s AI learning machine. Cook told him that because the smartphone is encrypted, Apple doesn’t have access to it. He went on to say: «When we can’t answer a question on your device, we send it to something called private cloud compute, which is essentially a big device in the sky that has the same kind of security and architecture as your phone.»

On its website, Apple says that it «does not use our users’ private personal data or user interactions when training our foundation models.»

To date, Apple has been cautious in diving into the AI scrum. While Amazon, Alphabet, Meta and Microsoft are spending nearly $700 billion combined on AI tech this year, Apple is «only» investing $14 billion.

Trump and tariffs

Cook has been criticized for being too cozy with the Trump administration: donating $1 million to President Donald Trump’s inauguration; giving him a 24-karat gold plaque; and attending a White House screening of Melania, a film about the First Lady.

The Apple CEO told Strahan that he’s «not a political person» on either side.

«I’m kind of straight down the middle, and I focus on policy,» Cook said. «So, I’m very pleased that the president and the administration is accessible to talk about policy.»

One of those policies has been tariffs, which Trump has imposed on many nations to varying degrees during his second term in office, purportedly to pressure companies to shift their manufacturing to the US. The president has largely spared Apple, which promised to invest $600 billion over four years to make more products in the US.

Cook told Strahan that the glass for the front and back of an iPhone will come out of Kentucky by the end of the year, and that 100 million chip engines will be manufactured in Arizona this year. He also noted that 20 billion semiconductors will be made in the US. «We’re a very proud American company, and we want to do as much here as we can,» Cook said. 

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