Google Gemini is the most trusted AI platform among its competition, but many people still have concerns about the technology, according to an American Customer Satisfaction Index poll released Thursday.

In ACSI’s results, AI scored an overall customer satisfaction score of 73 on a scale of 0 to 100, which the authors noted was slightly below social media (74), airlines and mortgage lenders, but in line with energy utilities. 

Of the five platforms mentioned in the survey, Google Gemini led with 76, followed by Microsoft Copilot (74), Claude and ChatGPT (both 73), and Grok and Perplexity (both 71). Meanwhile, TikTok (77) and YouTube (78) both scored better than the AI platforms.

Gemini is one of the most prolific AI services, with access via smart speakers, TVs, phones and computers, while most ChatGPT users access the AI tool via the ChatGPT website or mobile app, and Grok via social media platform X.

The ACSI poll found that 43% of respondents said reduced human-to-human interaction is their main concern, followed by job loss for future generations (37%) and their own job risk (31%), based on interviews with 2,711 US adults.

Baby Boomers were the most skeptical generation in the poll, with 35% saying they are very concerned about AI’s effects, compared to just 6% who view it extremely favorably.

Disconnect between AI adoption and perception

While platforms such as ChatGPT have up to 1 billion weekly users, there is still a disconnect between AI’s adoption and public perception of it, which is driven by concerns over privacy, the spread of misinformation and the loss of jobs. 

«Consumers spent the last decade learning to distrust how social media platforms handle their data, and AI’s privacy scores suggest they’re carrying that skepticism forward,» said Forrest Morgeson, associate professor of marketing at Michigan State University and director of research emeritus at the ACSI.

21% reported an «extremely favorable» outlook toward AI, while an equal 21% said they are «very concerned about the consequences.» 

These results were in line with another poll published by YouGov this week, which found that only 29% think the positive effects of AI outweigh the negative ones, while 36% think its net effects are negative.

It’s worth noting that more than half of the people interviewed (56%) had no recent experience with AI, but of the 44% who did, half of them use AI at least once a day, and the usage went up with people who earned over $100,000 a year.

Last month, an NBC poll suggested that AI was one of the least-liked things in America, but it was still more popular than the Democratic Party.

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.

Hockey fans, today’s Connections: Sports Edition is for you. All four categories are hockey-related. If you’re struggling with today’s puzzle but still want to solve it, read on for hints and the answers.

Connections: Sports Edition is published by The Athletic, the subscription-based sports journalism site owned by The Times. It doesn’t appear in the NYT Games app, but it does in The Athletic’s own app. Or you can play it for free online.

Read more: NYT Connections: Sports Edition Puzzle Comes Out of Beta

Hints for today’s Connections: Sports Edition groups

Here are four hints for the groupings in today’s Connections: Sports Edition puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Fire it into the net!

Green group hint: Lord Stanley’s hardware.

Blue group hint: Where hockey teams play.

Purple group hint: Put the biscuit in the basket.

Answers for today’s Connections: Sports Edition groups

Yellow group: Types of hockey goals.

Green group: Last four teams to win the Stanley Cup.

Blue group: NHL arena names.

Purple group: Hockey terms that are also food items.

Read more: Wordle Cheat Sheet: Here Are the Most Popular Letters Used in English Words

What are today’s Connections: Sports Edition answers?

The yellow words in today’s Connections

The theme is types of hockey goals. The four answers are empty net, even strength, power play and short-handed.

The green words in today’s Connections

The theme is last four teams to win the Stanley Cup. The four answers are Avalanche, Golden Knights, Lightning and Panthers.

The blue words in today’s Connections

The theme is NHL arena names. The four answers are Ball, Canadian Tire, Capital One and TD.

The purple words in today’s Connections

The theme is hockey terms that are also food items. The four answers are apple, biscuit, grinder and icing.

Would you like some cheese with that iPhone? If a new rumor is true, the big new bold color for Apple’s next flagship phones will look more like red wine than bright orange.

The latest rumor comes from Macworld, which cites a leak from an unnamed source close to the supply chain. According to the leak, the upcoming iPhone 18 Pro and Pro Max will have a dark cherry color option. The source also said that those new flagships, as well as Apple’s first foldable phone, will launch in September. 

According to different reports over the past several months, the foldable might be named the Ultra, the Fold or even the iFlip.

Apple has not officially announced anything — not the iPhone 18 Pro or Pro Max, nor the foldable. There have been tons of rumors about specs and release dates, but nothing has been verified.

A representative for Apple did not immediately respond to a request for comment.

CNET is keeping up with all the latest iPhone 18 Pro rumors, including release dates, design, colors, specs and Apple’s first foldable (and don’t always believe your eyes).

Read more: I Turned My iPhone 17 Pro From Cosmic Orange to Pink

Apple is always changing colors for its top iPhone models. You can see all the colors over the years here.

The rumor about the iPhone 18 Pro coming in dark cherry doesn’t come out of the, ahem, blue. Bloomberg’s Mark Gurman reported several weeks ago that Apple was considering red as its new vibrant color. Last year, for the iPhone 17 Pro, the new breakout color was cosmic orange.

Macworld’s source also said that Apple is toying with two other colors for the iPhone Pro roster — light blue and a dark shade of gray. The source said Apple is also considering a silver variation of the current iPhone 17 Pro.

Macworld’s source listed these Pantone color codes as being used internally by Apple: Light Blue (Pantone 2121), Dark Cherry (Pantone 6076), Dark Gray (Pantone 426C) and Silver (Pantone 427C). Note the absence of a solid black hue, as a previous rumor suggested.

Foldable, not so colorful?

The Macworld source said the foldable might have fewer color options than the iPhone Pro 18 and Pro Max. Macworld said Apple engineers are experimenting with a classic silver-and-white model and indigo, like that of the deep blue of the iPhone 17 Pro.

Take it with a grain of salt, but Macworld’s source last year did confirm the cosmic orange that eventually was the iPhone 17 Pro color splash.