Technologies

NordVPN Software Blocked 92% of Phishing Emails in Independent Testing

Phishing attempts continue to grow with help from generative AI and its believable deepfakes and voice impersonations.

NordVPN’s anti-malware software Threat Protection Pro blocked 92% of phishing websites in an independent lab test of several antivirus products, browsers and VPNs in results released this week.

AV-Comparatives, based in Austria, attacked 15 products with 250 websites — all verified to be valid phishing URLs — in a test that ran Jan. 7 to 19. The lab said the products were tested in parallel and with active internet/cloud access. The Google Chrome browser was used for antivirus and VPN testing.

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Phishing is a form of cyberattack in which a malicious actor tries to get someone to go «fishing,» with malicious URLs as bait. These phishing attempts might be sent in emails, but they also appear on websites, in texts and in voicemails.

You might get an email that says your bank account has been hacked and you should click on a URL to solve the problem. Or an email says you’ve won a big prize, instructing you to click on a URL to redeem. During tax season, the amount of scam emails and texts increases dramatically, with AI often used to ramp up the numbers. CNET offers tips for how to detect phishing attempts on even the most sophisticated of emails.

«By creating a sense of trust and urgency, cybercriminals hope to prevent you from thinking critically about their bait message so that they can gain access to your sensitive or personal information like your password, credit card numbers, user data, etc,» warns the US State Department website. «These cybercriminals may target specific individuals, known as spear phishing, or cast a wide net to attempt to catch as many victims as possible.»

In the AV-Comparatives test, which evaluated phishing-page detection and false-positive rates, NordVPN’s Threat Protection Pro ranked fourth among security products, blocking 92% of the 250 phishing URLs tested. The highest scoring included:

Avast Free Antivirus 95%
Norton Antivirus Plus 95%
Webroot SecureAnywhere Internet Security Plus 93%

On its website, NordVPN says Threat Protection Pro protects devices even when they are not connected to a VPN. The company says the software can thwart phishing attempts and prevent malware from infecting your computer in several ways — alerts about malicious websites; blocking cookies that can learn about your browsing habits; and stopping pop-ups and intrusive ads.

According to cybersecurity company Hoxhunt, the total volume of phishing attacks has skyrocketed by 4,151% since the advent of ChatGPT in 2022, with a cost to companies of $4.88 million per phishing breach.

With the rapid expansion of AI across the internet, the volume of phishing attacks is growing. Some AI-generated phishing scams are able to get past email filters, but Hoxhunt found that only 0.7% to 4.7% of phishing emails were written by AI. However, cybercriminals are using AI to expand their phishing tools. AI can create deepfake videos and voice-impersonation phone calls to redirect payments or gain access to sensitive data.

AI scams will be tough to root out. CNET reported that 62% of executives had been targets of phishing attempts, including voice- and text-based scams, with 37% reporting invoice or payment fraud, all from generative AI.

Although NordVPN’s product might be effective at preventing malware from infecting your computer, it can’t eliminate malware that may already be on it. To clean up those issues, CNET lists the best antivirus software of 2026 and the best free antivirus apps. Those products can scan your computer and hopefully eradicate any malware and viruses that might be there.

Technologies

Customers Prefer Apps Over Websites for Wireless and Home Internet Service

Easier logins are a key reason customers are happier with apps, according to the J.D. Power study.

When you last checked your mobile or home internet bill, did you reach for your phone or sit down with your laptop or desktop computer? According to a new J.D. Power study, people would rather access their accounts via apps than websites. And that preference is especially strong when it comes to telecom companies such as mobile carriers and home internet providers (which increasingly overlap).

According to the 2026 US Telecom Digital Experience Study, surveyed customers gave app login an average satisfaction score of 681 for wireless carriers and 689 for internet service providers (out of 1,000 points). Website login trailed those by 38 points and 42 points, respectively. J.D. Power gathered evaluations from 12,082 customers of eight internet providers and 14 wireless carriers.

Biometric logins were a major factor in the decision. When accessing an account, there are always one or more layers of authentication just to get in. An app tends to speed you through the door using face or finger recognition to sign in or load a passkey.

Built-in services like Apple’s Passwords app can also use biometrics to unlock and fill in saved credentials in websites, but the experience isn’t as smooth. J.D. Power noted that maintenance issues and slow responsiveness also derail the website login experience across both segments.

This helps explain why carriers have invested heavily in improving their apps. For one, T-Mobile’s T-Life app is increasingly the central point of customer interaction. And AT&T just this week rolled out a new app — named simply AT&T — that is a single resource for its mobile and broadband customers.

AT&T’s Jeff Dixon, assistant vice president of Digital Product Management and Development, emphasized the importance of speed in the company’s app overhaul.

«We did focus on performance to make it snappy throughout,» he said, noting extensive architectural work on back-end services to cache and pre-fetch data.

The J.D. Power study also found that the gap between satisfaction with telecom companies’ apps and websites was wider than in other industries, suggesting that wireless and internet providers need to shore up their web experiences. There was a 25-point gap between apps and websites for wireless carriers, and an 11-point gap for internet service providers.

Overall, customer satisfaction was 654 out of 1,000 for wireless carriers and 659 for internet providers. Scores were based on four factors in order of importance: design, system performance, tools and capabilities, and information.

Ranking among the wireless carriers, Mint Mobile got the highest score (704), with Spectrum Mobile coming next (678) and followed by a tie between Metro by T-Mobile and T-Mobile itself (672). It’s worth noting that, of those, Spectrum is the only one not owned by T-Mobile.

For internet service providers, T-Mobile ranked the highest in the survey with a score of 695, followed by AT&T at 675 and Verizon at 669.

Technologies

Apple Update Frees Families From Sharing Only 1 Payment Option

With the latest OS updates, Apple users on Family Sharing will be able to select their own payment options for new purchases.

Finally, a little financial flexibility is coming to Apple’s Family Sharing plan. Apple’s iOS 26.4 update won’t be available to all iPhone users until March 25, but the release notes include a welcome change. Members of a family group will no longer be bound to only one payment option.

An Apple representative didn’t immediately respond to a request for comment.

You can see the change in Apple’s new payment details. In the past, Family Sharing allowed you to add people to one group (up to six) so they could share their purchased content. But with that Purchase Sharing feature turned on, everyone in the group was required to use the single payment method chosen by the family organizer.

This caused many headaches. Family organizers rarely want to be asked for permission or to vet purchases for members they already trust. Some family members resorted to using Venmo to pay each other back, or to buying Apple gift cards and loading them into the account to pay that way.

iOS 26.4 is removing that hassle.

Soon, Adult family members can be part of Family Sharing and use the individual payment methods they have saved, perhaps to their Apple Wallet, without needing any workarounds.

Note that this applies only to adult members, so you can still monitor kids’ purchases.

The change to payment methods is just one of the changes Apple is bringing to iOS. Other updates include the ability to change your iPhone’s Liquid Glass design and to remove your alarm slider.

Technologies

Garmin Smartwatch Users Can Now Make Calls and Send Texts Through WhatsApp

If you own a Garmin smartwatch, you’ll now be able to keep up with your WhatsApp messages even while out on a run.

If you own a Garmin smartwatch, you can now send texts and make calls via WhatsApp. Garmin announced on Tuesday that WhatsApp is now available for free download from its Connect IQ store. The Meta-owned app will be available for select Garmin Fenix, Forerunner, Venus and Vívoactive smartwatches. This integration makes WhatsApp the only third-party messaging app available on Garmin smartwatches.

Garmin is one of CNET’s leading makers of fitness trackers among runners and for sleep tracking. CNET recently tested a group of smartwatches to see which is the most accurate, and the Garmin Venu 4 earned the top honor for elite-level heart rate tracking on Android phones.

«By bringing a global messaging brand like WhatsApp to select Garmin smartwatches, we’re giving customers another meaningful way to stay connected — whether they’re training, exploring or simply on the move,» Susan Lyman, Garmin’s vice president of consumer sales and marketing, said in a statement.

Garmin smartwatch users will be able to read and respond to messages with the built-in keyboard on their watch screens, view incoming calls and accept or decline them, and view their chat history up to 10 messages.

The Kansas-based company uses end-to-end encryption to protect messages shared through the device.