Technologies

Cloudflare Outage Hits Hard Across the Web, but Recovery Is in Progress

When web services provider Cloudflare went down on Tuesday, a significant portion of the internet became unavailable.

Web services provider Cloudflare got hit by an outage on Tuesday, disrupting access to many websites and services including OpenAI, Spotify, X, Grindr, Letterboxd and Canva.

Cloudflare is a cloud services and cybersecurity company based in San Francisco that is used by approximately 20% of all websites, according to W3Techs. It’s one of a handful of services, along with Amazon Web Services, CrowdStrike and Fastly (all of which have experienced major outages in the past few years) that you might never have heard of, but that provide essential internet infrastructure.

The bulk of sites and services impacted by Tuesday’s outage, which began around 3.30 a.m. PT, seemed to recover within three hours of Cloudflare going down. It’s likely that some continue to be affected, and may still experience difficulties throughout the day. At the time of writing, Cloudflare was still issuing updates about the incident to its system status page.

Cloudflare hasn’t yet said what caused the outage, but has promised to conduct a full investigation.

Which sites and services were impacted?

Cloudflare has a massive range of clients across the internet, ranging from websites that are household names to smaller services you might not have heard of. Due to its size, when it went down, it took many of those sites and services with it.

Among those affected by the outage was Downdetector, which is where most people go to report problems when services are offline. (Downdetector is owned by the same parent company as CNET, Ziff Davis.)

Now that it’s back up and running, Downdetector says that it received over 2.1 million reports during the outage period. Over 435,000 of these came from the US, with the UK, Japan and Germany appearing to be the countries that were next most affected.

Most of the reports pertained to Cloudflare, but other affected companies also received a significant number of reports. They include X (320,549 reports), League of Legends (130,260 reports), OpenAI (81,077 reports), Spotify (93,377 reports) and Grindr (25,031 reports).

How did the outage unfold?

Cloudflare first acknowledged the outage at 3.48 a.m. PT. The company issued a statement on its system status page saying that it was aware of the problem.

«Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing,» it said. «We are working to understand the full impact and mitigate this problem. More updates to follow shortly.»

At 5.09 a.m. PT, the company said the issue had been identified and a fix was being implemented. In the subsequent hours, errors began to drop and services gradually came back online.

Cloudflare added at 9.14 a.m. PT that most services had returned to normal. «A full post-incident investigation and details about the incident will be made available asap,» it said.

Is the internet stable and reliable?

The Cloudflare outage comes just one month after Amazon Web Services went down, causing havoc across the internet. The AWS outage affected sites including Reddit, Snapchat, Roblox and Fortnite, sparking many to ask whether having such huge swathes of the internet reliant on a few centralized services is sensible or safe.

Major outages are also highlighting concerns about our growing reliance on AI — in particular the fragility of the infrastructure AI relies upon to function every day.

«The most dominant platform did not buckle because of simultaneous queries or the release of a new competitive model, but because of a problem with Cloudflare, a web security and performance provider,» said Sarah Kreps, director of the Tech Policy Institute at Cornell University. «The issue exposes the reality that this multi-billion, even trillion dollar investment in AI is only as reliable as its least scrutinized third party infrastructure.»

Technologies

Today’s NYT Mini Crossword Answers for Saturday, April 18

Here are the answers for The New York Times Mini Crossword for April 18

Looking for the most recent Mini Crossword answer? Click here for today’s Mini Crossword hints, as well as our daily answers and hints for The New York Times Wordle, Strands, Connections and Connections: Sports Edition puzzles.

Need some help with today’s Mini Crossword? It’s the super-long one as always on Saturdays, and a few of the clues are tricky. But if you play all the other New York Times games, 13-Across will be easy. Read on for all the answers. And if you could use some hints and guidance for daily solving, check out our Mini Crossword tips.

If you’re looking for today’s Wordle, Connections, Connections: Sports Edition and Strands answers, you can visit CNET’s NYT puzzle hints page.

Read more: Tips and Tricks for Solving The New York Times Mini Crossword

Let’s get to those Mini Crossword clues and answers.

Mini across clues and answers

1A clue: What people pay Extra for?
Answer: GUM

4A clue: Pre-meal prayer
Answer: GRACE

6A clue: Physicist Bohr
Answer: NIELS

7A clue: Line up a shot
Answer: AIM

8A clue: Photo ___ (P.R. events)
Answer: OPS

10A clue: «Zootopia,» but not «Zoolander»
Answer: PGMOVIE

12A clue: TV show with the initials «TV»
Answer: THEVIEW

13A clue: New York Times game with weaving, interconnected answers
Answer: STRANDS

Mini down clues and answers

1D clue: More bleak
Answer: GRIMMER

2D clue: Dubai’s country, for short
Answer: UAE

3D clue: Nickname of Seth and Evan’s friend in «Superbad»
Answer: MCLOVIN

4D clue: «See you in the mornin’!»
Answer: GNIGHT

5D clue: Fancy term for «noticed»
Answer: ESPIED

7D clue: Many N.Y.C. addresses: Abbr.
Answer: APTS

9D clue: Uses a needle and thread
Answer: SEWS

11D clue: Egg cells
Answer: OVA

Technologies

AI Trusted Less Than Social Media and Airlines, With Grok Placing Last, Survey Says

More Americans are concerned about the loss of personal interaction from AI than they are about potential job loss.

Google Gemini is the most trusted AI platform among its competition, but many people still have concerns about the technology, according to an American Customer Satisfaction Index poll released Thursday.

In ACSI’s results, AI scored an overall customer satisfaction score of 73 on a scale of 0 to 100, which the authors noted was slightly below social media (74), airlines and mortgage lenders, but in line with energy utilities.

Of the five platforms mentioned in the survey, Google Gemini led with 76, followed by Microsoft Copilot (74), Claude and ChatGPT (both 73), and Grok and Perplexity (both 71). Meanwhile, TikTok (77) and YouTube (78) both scored better than the AI platforms.

Gemini is one of the most prolific AI services, with access via smart speakers, TVs, phones and computers, while most ChatGPT users access the AI tool via the ChatGPT website or mobile app, and Grok via social media platform X.

The ACSI poll found that 43% of respondents said reduced human-to-human interaction is their main concern, followed by job loss for future generations (37%) and their own job risk (31%), based on interviews with 2,711 US adults.

Baby Boomers were the most skeptical generation in the poll, with 35% saying they are very concerned about AI’s effects, compared to just 6% who view it extremely favorably.

Disconnect between AI adoption and perception

While platforms such as ChatGPT have up to 1 billion weekly users, there is still a disconnect between AI’s adoption and public perception of it, which is driven by concerns over privacy, the spread of misinformation and the loss of jobs.

«Consumers spent the last decade learning to distrust how social media platforms handle their data, and AI’s privacy scores suggest they’re carrying that skepticism forward,» said Forrest Morgeson, associate professor of marketing at Michigan State University and director of research emeritus at the ACSI.

21% reported an «extremely favorable» outlook toward AI, while an equal 21% said they are «very concerned about the consequences.»

These results were in line with another poll published by YouGov this week, which found that only 29% think the positive effects of AI outweigh the negative ones, while 36% think its net effects are negative.

It’s worth noting that more than half of the people interviewed (56%) had no recent experience with AI, but of the 44% who did, half of them use AI at least once a day, and the usage went up with people who earned over $100,000 a year.

Last month, an NBC poll suggested that AI was one of the least-liked things in America, but it was still more popular than the Democratic Party.

Technologies

Today’s NYT Connections Hints, Answers and Help for April 18, #1042

Here are some hints and the answers for the NYT Connections puzzle for April 18, No. 1,042.

Looking for the most recent Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections: Sports Edition and Strands puzzles.

Today’s NYT Connections puzzle features a fun purple category that’ll require you to spot certain beverage names. Read on for clues and today’s Connections answers.

The Times has a Connections Bot, like the one for Wordle. Go there after you play to receive a numeric score and to have the program analyze your answers. Players who are registered with the Times Games section can now nerd out by following their progress, including the number of puzzles completed, win rate, number of times they nabbed a perfect score and their win streak.

Read more: Hints, Tips and Strategies to Help You Win at NYT Connections Every Time

Hints for today’s Connections groups

Here are four hints for the groupings in today’s Connections puzzle, ranked from the easiest yellow group to the tough (and sometimes bizarre) purple group.

Yellow group hint: Wow!

Green group hint: Plug it in.

Blue group hint: Cinderella team.

Purple group hint: Drink up.