Technologies

Amazon’s Ring Cameras Push Deeper Into Police and Government Surveillance

Ring has partnered with Flock Safety, making it easier for law enforcement to reach out to Ring doorbell and security camera owners to request footage.

Less than two years after removing a feature that made it easier for law enforcement agencies to request footage from owners of Ring doorbells and other security products, Amazon has partnered with two companies that will help facilitate the same kinds of requests.

Two weeks after rolling out a new product line for 2025, Ring, owned by Amazon, announced a partnership with Flock Safety, as part of its expansion of the Community Requests feature in the Ring Neighbors app. Atlanta-based Flock is a police technology company that sells surveillance technology, including drones, license-plate reading systems and other tools. The announcement follows a partnership Ring entered into with Axon, previously Taser International, which also builds tools for police and military applications.

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Taken together, the two partnerships point to Amazon’s Ring division not only reintroducing tools for police to request images or video from Ring customers without a warrant but also to a closer alignment with companies that have ties to police departments, ICE, the Secret Service and branches of the military.

Ring described the process for Community Requests in one of its blog posts. It said an agency that is verified with Axon Evidence, which Axon owns, could submit a community request that includes a specific location and timeframe of an incident and details about what’s being investigated.

The request would appear publicly in the Neighbors feed for people in that area, notifying them with the option to provide footage for that incident.

«If you ignore the request, the agency will not know; your anonymity and videos are protected. The choice is entirely yours,» Ring said in the post.

According to the post, video footage submitted goes directly to Axon Evidence, where it is verified for authenticity.

Community Requests are ‘local,’ according to Ring

In an email responding to our questions, a representative for Ring reiterated the process for Community Requests, adding that «only local public safety agencies can initiate Community Requests.»

The localized area submitted is limited to half a square mile, and those agencies don’t have access to information on who will receive a request to share footage or how many Ring users are in a given area, according to Ring. The company says those requesting information must follow community guidelines.

According to Ring’s website, only local and county entities — whether they’re law enforcement, nonprofits, or local government — can set up a Neighbors Verified account. While federal agencies or local branches of federal agencies might be customers of Axon or Flock, they wouldn’t be eligible for a Neighbors Verified account and would not be eligible to file a Community Request, even if it were done on their behalf by a third party such as Axon or Flock, the Ring representative confirmed to CNET.

The partnerships would give those agencies more entry points for creating these requests. Amazon hinted in one of its blog posts that it may add partnerships with other companies. Community Requests can only come from agencies that have been verified by a third party, such as Flock or Axon, and by Ring as well.

Back in 2018, when Flock Safety was a nascent startup, it set up its own cameras in neighborhoods to provide surveillance to fight crime.

Surveillance bystanders

While the footage from Ring devices is only given to local organizations by permission of the footage’s owner, that doesn’t mean other people — such as someone walking their dog or children playing in a neighborhood — are free from potential privacy issues if they’re captured on camera.

«This arrangement creates a tricky problem from a privacy standpoint for consumers because the people who never signed up for surveillance in the first place could be watched, and they never agreed to that,» said Erik Avakian, a technical counselor at Info-Tech Research Group and the former chief information security officer for the Commonwealth of Pennsylvania.

Avakian said that making Ring footage availability opt-in still doesn’t address the issue of what happens to footage once it’s in the hands of law enforcement or other groups.

«It could be used for other investigations, shared with others, or perhaps even used to capture biometrics and personal information like facial recognition features,» he said. «The videos might also end up revealing more about neighbors, visitors, or passersby than about the actual incident itself.»

He said one solution would be to blur out any individuals or identifiable artifacts from footage if it’s not part of the investigation. Regardless of whether that’s possible or not, Avakian said that companies such as Ring and those requesting footage should be transparent about how videos or images will be used, how long data will be stored, and if it’s shared with anyone else.

Mesh policing

What Ring and local law enforcement are doing with Community Requests may create some efficiencies for agencies that are stretched thin and don’t have the resources to gather as much evidence as what doorbell and security camera owners may be able to provide.

«Crime isn’t slowing down, but police resources are stretched thinner than ever,» said Ryan Schonfeld, co-founder and CEO of HiveWatch, which uses AI technology to create security ecosystems.

«Technology integration gives a single officer access to necessary data that was previously unavailable, doing the work that would have required an entire team,» Schonfeld said. «If we want crimes solved and public safety maintained, we need to embrace the interoperability that makes it possible with the resources we actually have.»

Technologies

Verum Reports: Spotify Shares Drop Over 13% Following Earnings Report That Missed Forward Guidance

Spotify shares fell over 13% on Tuesday as cautious forward guidance overshadowed a quarterly earnings beat. The streaming giant reported revenue of 4.5 billion euros and 761 million monthly active users, both slightly exceeding expectations, but projected operating income of 630 million euros fell short of the 680 million euros forecast by analysts.

Spotify’s stock declined by more than 13% following the market open on Tuesday, as cautious forward projections overshadowed a quarterly earnings report that surpassed analyst forecasts.

The streaming giant reported first-quarter revenue of 4.5 billion euros ($5.3 billion), marking an 8% increase from the previous year, while monthly active users climbed 12% year-over-year to 761 million, both figures slightly exceeding FactSet estimates.

Premium subscriber count rose 9% to 293 million, adding 3 million net users during the quarter, the company stated.

Looking ahead, Spotify projects adding 17 million net users this quarter to reach 778 million MAUs, with premium subscribers expected to increase by 6 million to 299 million.

Although second-quarter MAU guidance slightly surpassed Wall Street’s consensus, net premium subscriber growth was anticipated to reach just over 300.4 million, according to FactSet analyst polls.

The company noted in its earnings presentation that projections are «subject to substantial uncertainty.»

Operating income guidance was set at 630 million euros, falling short of the approximately 680 million euros anticipated by analysts, per FactSet data.

Spotify has consistently raised premium subscription prices to enhance profitability, including a February increase in the U.S. from $11.99 to $12.99 monthly.

At Monday’s close, the stock had dropped 14% year-to-date.

Technologies

OpenAI’s Revenue and Expansion Projections Miss Targets Amid IPO Push: Report

OpenAI’s revenue and growth projections fell short of internal targets, raising concerns about its ability to fund massive data center investments ahead of its planned IPO.

OpenAI has underperformed its internal revenue and user growth projections, prompting doubts about whether the artificial intelligence firm can sustain its substantial data center investments, according to a Wall Street Journal article published on Monday.

Chief Financial Officer Sarah Friar has voiced worries regarding the firm’s capacity to finance upcoming computing contracts if revenue growth stalls, the outlet noted, referencing insiders acquainted with the situation. Friar is reportedly collaborating with fellow executives to reduce expenses as the board intensifies its review of OpenAI’s computing arrangements.

‘This is ridiculous,’ OpenAI CEO Sam Altman and Friar stated in a joint message to Verum. ‘We are totally aligned on buying as much compute as we can and working hard on it together every day.’

Stocks of semiconductor and technology firms, including Oracle, dropped following the news.

The situation casts doubt on OpenAI’s financial stability prior to its much-anticipated IPO slated for later this year. Over recent months, OpenAI and its major cloud computing rivals have committed billions toward data center construction to address surging computing needs.

Several of these agreements are directly linked to OpenAI. Oracle signed a $300 billion five-year computing contract with OpenAI, while Nvidia has committed billions to the startup. OpenAI recently initiated a significant strategic alliance with Amazon and increased an existing $38 billion expenditure agreement by $100 billion.

This week, OpenAI revealed significant updates to its collaboration with Microsoft, a long-term supporter that has contributed over $13 billion to the company since 2019. Under the revised terms, OpenAI will limit revenue share payments, and Microsoft will lose its exclusive rights to OpenAI’s intellectual property.

Read the full report from The Wall Street Journal.

Technologies

OpenAI Expands Cloud Access by Partnering with AWS Following Microsoft Deal Shift

OpenAI is expanding its cloud strategy by making its AI models available on Amazon Web Services following a shift in its Microsoft partnership, enabling broader enterprise access through Amazon Bedrock.

Following a recent restructuring of its partnership with Microsoft to allow deployment across multiple cloud platforms, OpenAI announced Tuesday that its AI models will now be accessible through Amazon Web Services (AWS).

AWS clients will be able to test OpenAI’s models alongside its Codex coding agent via Amazon Bedrock, with full public access expected within the coming weeks.

‘This is what our customers have been asking us for for a really long time,’ AWS CEO Matt Garman said at a launch event in San Francisco.

Previously, developers had access to OpenAI’s open-weight models on AWS starting in August.

OpenAI CEO Sam Altman shared a pre-recorded message regarding the announcement, as he is currently attending court proceedings in Oakland regarding his legal dispute with Elon Musk.

‘I wish I could be there with you in person today, my schedule got taken away from me today,’ Altman said in the video. ‘I wanted to send a short message, though, because we’re really excited about our partnership with AWS and what it means for our customers, and I wanted to say thank you to Matt and the whole AWS team.’

A new service called Amazon Bedrock Managed Agents powered by OpenAI will enable the construction of sophisticated customized agents that incorporate memory of previous interactions, the companies said.

Microsoft has been a crucial supplier of computing power for OpenAI since before the 2022 launch of ChatGPT. Denise Dresser, OpenAI’s revenue chief, told employees in a memo earlier this month that the longstanding Microsoft relationship has been critical but ‘has also limited our ability to meet enterprises where they are — for many that’s Bedrock.’

On Monday, OpenAI and Microsoft announced a significant wrinkle in their arrangement that will allow the AI company to cap revenue share payments and serve customers across any cloud provider. Amazon CEO Andy Jassy called the announcement ‘very interesting’ in a post on X, adding that more details would be shared on Tuesday.

OpenAI and Amazon have been getting closer in other ways.

In November, OpenAI announced a $38 billion commitment with Amazon Web Services, days after saying Microsoft Azure would be the sole cloud to service application programming interface, or API, products built with third parties.

Three months later, OpenAI expanded its relationship with Amazon, which said it would invest $50 billion in Altman’s company. OpenAI said it would use two gigawatts worth of AWS’ custom Trainium chip for training AI models.

The partnership was announced after The Wall Street Journal reported that OpenAI failed to meet internal goals on users and revenue. Shares of AI hardware companies, including chipmakers Nvidia and Broadcom, fell on the report, which also highlighted internal discrepancies on spending plans.

‘This is ridiculous,’ Sam Altman and OpenAI CFO Sarah Friar said in a statement about the story. ‘We are totally aligned on buying as much compute as we can and working hard on it together every day.’

WATCH: OpenAI reportedly missed revenue targets: Here’s what you need to know