Technologies

83% of US Adults Still Choose Laptops for Work and School Over Sleek Smartphones and Tablets, CNET Survey Finds

Most US adults want faster, longer-lasting laptops, but one generation is chasing style over specs.

Upgrading to a new laptop can feel like a never-ending rabbit hole. Even when you know what you need, choosing the best features, specs and design within your budget can be a bit overwhelming, to say the least.

Between back-to-school season and the holidays fast approaching, now’s the time to shop around for a deal on a new laptop. But what are US adults looking for when upgrading their laptops, anyway?

CNET’s new laptop survey found that nearly half of US adults are upgrading for better speed (45%) and battery life (44%). But that’s not all. One generation is looking beyond the specs and opting for sleekness and aesthetics instead — more about that below.

Here’s exactly what laptop owners are looking for, what experts think about the findings and what they recommend before you buy your next one.

Over half of US adults use laptops for creating and viewing documents

Even though smartphones and tablets are capable of letting us write essays and notes, US adults lean on smartphones for organization (66%), note-taking (48%), gaming (47%), and streaming shows and movies (44%). CNET found that laptops are used for work and educational tasks like creating and viewing documents (52%), creative work (33%), test-taking (31%) and studying (33%). Here’s a closer look.

Why not tablets instead of laptops?

David Carnoy, a CNET executive editor and tech expert, said most people have room for two primary devices, mainly a smartphone and laptop. Most don’t use a tablet for day-to-day activities or more tedious tasks.

«Tablets have been relegated to second-tier status in terms of must-have productivity tools and are viewed by a lot of folks as entertainment devices,» said Carnoy. «We’ve been waiting for tablets to become real hybrid devices that are true laptop replacements.»

One exception to a tablet functioning like a laptop is the Microsoft Surface Pro models that run Windows 11. However, Carnoy pointed out that they’re pricier — even before adding accessories to make the tablet work more like a laptop.

Performance matters more than aesthetics for most US laptop owners. Laptop owners looking to upgrade aren’t motivated to upgrade for fun features like messaging upgrades and artificial intelligence capabilities. By the numbers, only 10% of US adults get a new laptop for AI capabilities, while 12% upgrade for external device support and 7% upgrade for a new color.

Instead, nearly half of US adults are considering a new laptop for better speed (45%), while 44% want better battery life, according to the survey. Other top motivators include storage (39%) and screen quality (28%).

One exception: Gen Z favors design and sleekness

Like most US adults, Gen Z upgrades laptops for common reasons, like battery life (55%) and storage (50%). But aesthetic elements have a special appeal to this generation.

Gen Z is motivated to upgrade their laptops for sleekness and design appeal, such as screen quality (37%), design sleekness (25%), pen support (11%) and color options (10%). Experts pointed to a few reasons for Gen Z’s motivating factors.

Many of today’s laptop processors are powerful, so choosing the right processor has become less important compared to choosing a laptop with aesthetics that speak to you, said Matt Elliott, CNET senior editor and computer expert.

PC Mag’s consumer personal computer expert, Matthew Buzzi, added that Gen Z liking aesthetics more than other generations could be a broader trend on the horizon because there’s a baseline for what most laptops offer, and the aesthetic and design are what set them apart.

«Aside from enthusiasts, most shoppers don’t care about the particulars of components, and they’re all fast enough; aesthetic is part of personal identity and signals something about your lifestyle,» Buzzi said.

You may have to sacrifice a better battery for speed and performance

While 45% of US adults want to upgrade their laptop for speed improvements, 44% want better battery life. But chances are, you won’t have the best of both worlds.

Brian Westover, PC Mag’s lead personal computer analyst, said a longer battery life is the biggest advantage of a new laptop. Some systems can last 20 hours or more based on rundown tests.

Ideally, you don’t want to sacrifice your battery life for the best speed and performance. But if you have to choose, Westover recommends aiming for as much RAM as possible so you can multitask faster. Usually, you won’t be able to upgrade RAM. Westover recommends a minimum of 16GB to 32GB.

Elliott agrees that battery life and performance are often in conflict. More powerful processors deliver speedier performance, but at the expense of a shorter battery life. Efficient processors aren’t as fast but have a longer battery life. If you’re looking for an efficient processor and battery, Elliott recommends MacBooks with an M4 processor. And Windows with Qualcomm’s Snapdragon X series processors offers the best battery life.

HP is the most popular laptop brand

The most popular brand is HP, especially for millennials, Gen X and baby boomers. Beyond HP, Apple follows closely behind at 22%, which is a popular pick for Gen Z. US adults also own Dell (18%) and Lenovo (12%).

Elliott likes that HP is a style-conscious quality brand. However, it’s mind-blowing that more people have an HP than Lenovo because it’s the leader in overall shipments, Elliott said. Overall, HP is a solid laptop brand choice and one worth considering depending on your needs.

Read more: Best HP Laptop for 2025

If you’re looking for a high-performing HP laptop, consider one with an Intel Core Ultra 7 or 9 processor. an AMD Ryzen 9 AI 300 series chip or a Qualcomm Snapdragon X Elite CPU, Elliott said. You’ll also want at least 16GB of RAM and high-definition 1,920×1,080-pixel resolution for clear text and images, but HP offers higher resolutions if you want more. Other specifications vary based on your preference, including size and storage space.

When choosing an HP laptop, Elliott recommends paying attention to the differences between its OmniBook and EliteBook models. OmniBooks are more consumer-focused, while EliteBooks are more for business needs. For a midrange HP laptop, prepare to spend at least $1,000.

Which laptop should you buy?

Choosing the right laptop for now and the foreseeable future can be tough. Beyond price and a design you’ll like, there are dozens of other specs and features to consider. Here are some buying tips from our experts.

Operating system

The operating system is usually the first decision people make when choosing a new laptop, said Elliott. It ultimately boils down to personal preference. Windows is known for business needs, while Mac’s operating system is more geared toward creativity. You’ll also want to consider software you already use, like Windows Office. Other factors to weigh include your display preference, since the look and feel between the two is different.

You can run Windows from your Mac if you like Mac’s features but prefer Windows’ operating system.

Performance

One concern is not having enough or having too much performance, Buzzi said.

«It’s fairly easy to spend too much on a system with more power than you need for basic computing tasks, though at least it will future-proof your purchase to an extent,» Buzzi said. It could be a waste of money to have a high-performing laptop but not use it to its full potential.

On the other hand, nothing would be more disappointing than firing up a brand new laptop and discovering it doesn’t have enough power for your needs, Buzzi added.

Buzzi recommends reading reviews and buying guides to learn about specifications to look for that depend on your use case. It can also help you gauge a laptop’s speed and make a more informed decision.

Size

Nearly one in four US adults upgrade their laptops for size. It can boil down to preference if you want a bigger display size, but beware of the size and weight if you’re traveling with it.

Avoid buying a laptop that’s heavier than your books to carry around campus if you’re purchasing one for school. Westover recommends one that weighs three and a half pounds or less, and usually a maximum size of 14 inches.

«For students, I would suggest a smaller and lighter laptop with long battery life. You want something that won’t feel like an anchor in your backpack or won’t need to be recharged every time you turn around,» said Elliott.

Read more: Best Lightweight Laptop for 2025

Memory and storage

Ideally, you’ll need a laptop with a lot of RAM, or memory, plus plenty of storage, said Westover. Experts recommend at least 16GB of RAM, and even more if you have the option to upgrade your memory you can.

But upgrading memory is less common than adding storage, You can expand your storage with an external hard drive. Your storage needs will depend on your tasks, but experts recommend a minimum of 256GB.

Methodology

CNET commissioned YouGov Plc to conduct the survey. All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,601 adults, of whom 2,145 own a laptop. Fieldwork was undertaken between July 16-18, 2025. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18 plus).

Technologies

Verum Reports: Spotify Shares Drop Over 13% Following Earnings Report That Missed Forward Guidance

Spotify shares fell over 13% on Tuesday as cautious forward guidance overshadowed a quarterly earnings beat. The streaming giant reported revenue of 4.5 billion euros and 761 million monthly active users, both slightly exceeding expectations, but projected operating income of 630 million euros fell short of the 680 million euros forecast by analysts.

Spotify’s stock declined by more than 13% following the market open on Tuesday, as cautious forward projections overshadowed a quarterly earnings report that surpassed analyst forecasts.

The streaming giant reported first-quarter revenue of 4.5 billion euros ($5.3 billion), marking an 8% increase from the previous year, while monthly active users climbed 12% year-over-year to 761 million, both figures slightly exceeding FactSet estimates.

Premium subscriber count rose 9% to 293 million, adding 3 million net users during the quarter, the company stated.

Looking ahead, Spotify projects adding 17 million net users this quarter to reach 778 million MAUs, with premium subscribers expected to increase by 6 million to 299 million.

Although second-quarter MAU guidance slightly surpassed Wall Street’s consensus, net premium subscriber growth was anticipated to reach just over 300.4 million, according to FactSet analyst polls.

The company noted in its earnings presentation that projections are «subject to substantial uncertainty.»

Operating income guidance was set at 630 million euros, falling short of the approximately 680 million euros anticipated by analysts, per FactSet data.

Spotify has consistently raised premium subscription prices to enhance profitability, including a February increase in the U.S. from $11.99 to $12.99 monthly.

At Monday’s close, the stock had dropped 14% year-to-date.

Technologies

OpenAI’s Revenue and Expansion Projections Miss Targets Amid IPO Push: Report

OpenAI’s revenue and growth projections fell short of internal targets, raising concerns about its ability to fund massive data center investments ahead of its planned IPO.

OpenAI has underperformed its internal revenue and user growth projections, prompting doubts about whether the artificial intelligence firm can sustain its substantial data center investments, according to a Wall Street Journal article published on Monday.

Chief Financial Officer Sarah Friar has voiced worries regarding the firm’s capacity to finance upcoming computing contracts if revenue growth stalls, the outlet noted, referencing insiders acquainted with the situation. Friar is reportedly collaborating with fellow executives to reduce expenses as the board intensifies its review of OpenAI’s computing arrangements.

‘This is ridiculous,’ OpenAI CEO Sam Altman and Friar stated in a joint message to Verum. ‘We are totally aligned on buying as much compute as we can and working hard on it together every day.’

Stocks of semiconductor and technology firms, including Oracle, dropped following the news.

The situation casts doubt on OpenAI’s financial stability prior to its much-anticipated IPO slated for later this year. Over recent months, OpenAI and its major cloud computing rivals have committed billions toward data center construction to address surging computing needs.

Several of these agreements are directly linked to OpenAI. Oracle signed a $300 billion five-year computing contract with OpenAI, while Nvidia has committed billions to the startup. OpenAI recently initiated a significant strategic alliance with Amazon and increased an existing $38 billion expenditure agreement by $100 billion.

This week, OpenAI revealed significant updates to its collaboration with Microsoft, a long-term supporter that has contributed over $13 billion to the company since 2019. Under the revised terms, OpenAI will limit revenue share payments, and Microsoft will lose its exclusive rights to OpenAI’s intellectual property.

Read the full report from The Wall Street Journal.

Technologies

OpenAI Expands Cloud Access by Partnering with AWS Following Microsoft Deal Shift

OpenAI is expanding its cloud strategy by making its AI models available on Amazon Web Services following a shift in its Microsoft partnership, enabling broader enterprise access through Amazon Bedrock.

Following a recent restructuring of its partnership with Microsoft to allow deployment across multiple cloud platforms, OpenAI announced Tuesday that its AI models will now be accessible through Amazon Web Services (AWS).

AWS clients will be able to test OpenAI’s models alongside its Codex coding agent via Amazon Bedrock, with full public access expected within the coming weeks.

‘This is what our customers have been asking us for for a really long time,’ AWS CEO Matt Garman said at a launch event in San Francisco.

Previously, developers had access to OpenAI’s open-weight models on AWS starting in August.

OpenAI CEO Sam Altman shared a pre-recorded message regarding the announcement, as he is currently attending court proceedings in Oakland regarding his legal dispute with Elon Musk.

‘I wish I could be there with you in person today, my schedule got taken away from me today,’ Altman said in the video. ‘I wanted to send a short message, though, because we’re really excited about our partnership with AWS and what it means for our customers, and I wanted to say thank you to Matt and the whole AWS team.’

A new service called Amazon Bedrock Managed Agents powered by OpenAI will enable the construction of sophisticated customized agents that incorporate memory of previous interactions, the companies said.

Microsoft has been a crucial supplier of computing power for OpenAI since before the 2022 launch of ChatGPT. Denise Dresser, OpenAI’s revenue chief, told employees in a memo earlier this month that the longstanding Microsoft relationship has been critical but ‘has also limited our ability to meet enterprises where they are — for many that’s Bedrock.’

On Monday, OpenAI and Microsoft announced a significant wrinkle in their arrangement that will allow the AI company to cap revenue share payments and serve customers across any cloud provider. Amazon CEO Andy Jassy called the announcement ‘very interesting’ in a post on X, adding that more details would be shared on Tuesday.

OpenAI and Amazon have been getting closer in other ways.

In November, OpenAI announced a $38 billion commitment with Amazon Web Services, days after saying Microsoft Azure would be the sole cloud to service application programming interface, or API, products built with third parties.

Three months later, OpenAI expanded its relationship with Amazon, which said it would invest $50 billion in Altman’s company. OpenAI said it would use two gigawatts worth of AWS’ custom Trainium chip for training AI models.

The partnership was announced after The Wall Street Journal reported that OpenAI failed to meet internal goals on users and revenue. Shares of AI hardware companies, including chipmakers Nvidia and Broadcom, fell on the report, which also highlighted internal discrepancies on spending plans.

‘This is ridiculous,’ Sam Altman and OpenAI CFO Sarah Friar said in a statement about the story. ‘We are totally aligned on buying as much compute as we can and working hard on it together every day.’

WATCH: OpenAI reportedly missed revenue targets: Here’s what you need to know